Federal inspection record · CMS data as of October 1, 2026

Shoreline Healthcare Center

4029 East Anaheim Street, Long Beach, CA · (562) 494-4421

CMS overall rating

3 of 5

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Certified beds
75
Residents per day
65
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1967

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Shoreline Healthcare Center carries 146 inspection points. That is fewer than 19% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 146 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

62 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 27 4 pts
E 31 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 18, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected May 13, 2025

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 18, 2025 · Standard inspection · Quality of Life and Care · F686 · Corrected May 13, 2025

  3. G

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    April 18, 2025 · Standard inspection · Quality of Life and Care · F688 · Corrected May 13, 2025

Everything else, by area of care

Quality of Life and Care13E
  1. E

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    June 25, 2026 · Standard · F688 · Corrected July 16, 2026

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 25, 2026 · Standard · F684 · Corrected July 16, 2026

  3. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    June 25, 2026 · Standard · F693 · Corrected July 16, 2026

  4. D

    Provide safe, appropriate pain management for a resident who requires such services.

    June 25, 2026 · Standard · F697 · Corrected July 16, 2026

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    June 25, 2026 · Standard · F698 · Corrected July 16, 2026

  6. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 17, 2026 · Complaint · F689 · Corrected March 2, 2026

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 2, 2025 · Complaint · F677 · Corrected May 16, 2025

  8. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 18, 2025 · Standard · F684 · Corrected May 13, 2025

  9. E

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    April 18, 2025 · Standard · F745 · Corrected May 13, 2025

  10. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 18, 2025 · Standard · F689 · Corrected May 13, 2025

  11. D

    Provide safe and appropriate respiratory care for a resident when needed.

    April 18, 2025 · Standard · F695 · Corrected May 13, 2025

  12. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 14, 2024 · Standard · F684 · Corrected May 3, 2024

  13. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    April 14, 2024 · Standard · F688 · Corrected May 3, 2024

Resident Rights11E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 25, 2026 · Complaint · F550 · Corrected July 16, 2026

  2. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    June 25, 2026 · Standard · F628 · Corrected July 16, 2026

  3. D

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    June 13, 2026 · Complaint · F627 · Corrected June 29, 2026

  4. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    April 27, 2026 · Complaint · F557 · Corrected May 14, 2026

  5. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    February 17, 2026 · Complaint · F584 · Corrected March 2, 2026

  6. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 18, 2025 · Standard · F550 · Corrected May 13, 2025

  7. E

    Ensure that residents are fully informed and understand their health status, care and treatments.

    April 18, 2025 · Standard · F552 · Corrected May 13, 2025

  8. E

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    April 18, 2025 · Standard · F553 · Corrected May 13, 2025

  9. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    April 18, 2025 · Standard · F578 · Corrected May 13, 2025

  10. E

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    April 18, 2025 · Standard · F580 · Corrected May 13, 2025

  11. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    April 18, 2025 · Standard · F625 · Corrected May 13, 2025

Pharmacy Service8E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 25, 2026 · Standard · F755 · Corrected July 16, 2026

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 18, 2025 · Standard · F755 · Corrected May 13, 2025

  3. E

    Ensure medication error rates are not 5 percent or greater.

    April 18, 2025 · Standard · F759 · Corrected May 13, 2025

  4. E

    Ensure that residents are free from significant medication errors.

    April 18, 2025 · Standard · F760 · Corrected May 13, 2025

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    April 18, 2025 · Standard · F758 · Corrected May 13, 2025

  6. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 4, 2025 · Complaint · F755 · Corrected March 26, 2025

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 4, 2025 · Complaint · F761 · Corrected March 26, 2025

  8. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    April 14, 2024 · Standard · F756 · Corrected May 3, 2024

Nutrition and Dietary7E
  1. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    June 25, 2026 · Standard · F803 · Corrected July 17, 2026

  2. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    June 25, 2026 · Standard · F804 · Corrected July 16, 2026

  3. E

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    June 25, 2026 · Standard · F806 · Corrected July 16, 2026

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 25, 2026 · Standard · F812 · Corrected July 16, 2026

  5. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    April 18, 2025 · Standard · F803 · Corrected May 13, 2025

  6. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    April 18, 2025 · Standard · F806 · Corrected May 13, 2025

  7. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 14, 2024 · Standard · F812 · Corrected May 3, 2024

Infection Control7E
  1. D

    Provide and implement an infection prevention and control program.

    June 25, 2026 · Standard · F880 · Corrected July 21, 2026

  2. E

    Provide and implement an infection prevention and control program.

    April 18, 2025 · Standard · F880 · Corrected May 13, 2025

  3. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    April 18, 2025 · Standard · F883 · Corrected May 13, 2025

  4. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    April 18, 2025 · Standard · F887 · Corrected May 13, 2025

  5. D

    Provide and implement an infection prevention and control program.

    March 4, 2025 · Complaint · F880 · Corrected March 26, 2025

  6. E

    Provide and implement an infection prevention and control program.

    April 14, 2024 · Standard · F880 · Corrected May 3, 2024

  7. E

    Implement a program that monitors antibiotic use.

    April 14, 2024 · Standard · F881 · Corrected May 3, 2024

Resident Assessment and Care Planning6E
  1. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 25, 2026 · Standard · F842 · Corrected July 21, 2026

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 25, 2026 · Standard · F658 · Corrected July 16, 2026

  3. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 18, 2025 · Standard · F656 · Corrected May 13, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 18, 2025 · Standard · F842 · Corrected May 13, 2025

  5. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 14, 2024 · Standard · F656 · Corrected May 3, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 14, 2024 · Standard · F842 · Corrected May 3, 2024

Nursing and Physician Services2E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    April 18, 2025 · Standard · F726 · Corrected May 13, 2025

  2. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    April 18, 2025 · Standard · F712 · Corrected May 13, 2025

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 18, 2025 · Complaint · F609 · Corrected May 13, 2025

  2. D

    Respond appropriately to all alleged violations.

    April 18, 2025 · Complaint · F610 · Corrected May 13, 2025

Environmental2E
  1. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    April 18, 2025 · Standard · F912 · Corrected May 13, 2025

  2. E

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    April 14, 2024 · Standard · F919 · Corrected May 3, 2024

Administration1D
  1. D

    Have a plan that describes the process for conducting QAPI and QAA activities.

    April 18, 2025 · Standard · F865 · Corrected May 13, 2025

Inspection history

  1. 2026-06-25

    19 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  2. 2025-04-18

    34 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

  3. 2024-04-14

    9 health deficiencies · 5 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 22 min of nursing staff time a day, 32 min of it from a registered nurse.

This home

4 h 22 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 46% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$41,629 in federal fines on record over the past three years.

DatePenaltyAmount
2025-04-18Fine$41,629

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.92.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better1.41.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms4.9 pts better2.7%7.6%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts better2.7%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8 pts better5.7%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication3 pts better9.3%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened3.9 pts better5.0%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.8 pts better6.4%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.0%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.3 pts worse12.1%9.8%18.3%
Percentage of long-stay residents with pressure ulcers3 pts better1.3%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better100.0%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.3 pts worse17.4%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.4 pts worse1.7%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.2 pts better98.3%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.3 pts better22.3%22.6%23.4%

·

Who owns and runs it

19 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Burnam, SoonManaging Control - Governing Body · Individual0%353 facilities
Burnam, SoonCorporate Officer · Individual0%353 facilities
Caretrust Gp LLCAdp Of The SNF · Organization0%95 facilities
Caretrust Reit IncAdp Of The SNF · Organization0%102 facilities
Ctr Partnership LPAdp Of The SNF · Organization0%104 facilities
Ensign Services IncOperational/Managerial Control · Organization0%299 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Kim, JesseCorporate Officer · Individual0%11 facilities
Long Beach Health Associates LLCAdp Of The SNF · Organization0%1 facilities
Ortiz-Luis, SheillaManaging Control - Governing Body · Individual0%1 facilities
Ortiz-Luis, SheillaOperational/Managerial Control · Individual0%1 facilities
Ortiz-Luis, SheillaAdp Of The SNF · Individual0%1 facilities
Port, BarryIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%203 facilities
Sato, AmiCorporate Officer · Individual0%151 facilities
Willits, AdamCorporate Director · Individual0%77 facilities
Zandpour, BenManaging Control - Governing Body · Individual0%1 facilities
Zandpour, BenOperational/Managerial Control · Individual0%1 facilities
Zandpour, BenAdp Of The SNF · Individual0%1 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    June 25, 2026 · K345 · Corrected June 25, 2026

  2. E

    Inspect, test, and maintain automatic sprinkler systems.

    April 18, 2025 · K353 · Corrected May 6, 2025

  3. D

    Install corridor and hallway doors that block smoke.

    April 18, 2025 · K363 · Corrected May 6, 2025

  4. D

    Construct fire resistant interior walls.

    April 14, 2024 · K331 · Corrected May 3, 2024

  5. D

    Properly provide smoke detection systems in areas open to corridors.

    April 14, 2024 · K347 · Corrected May 3, 2024

  6. D

    Install an approved automatic sprinkler system.

    April 14, 2024 · K351 · Corrected May 3, 2024

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 25, 2026 · K918 · Corrected July 21, 2026

  2. E

    Ensure proper usage of power strips and extension cords.

    April 18, 2025 · K920 · Corrected May 6, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    April 14, 2024 · K920 · Corrected May 3, 2024

Egress2D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 18, 2025 · K211 · Corrected May 6, 2025

  2. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    April 14, 2024 · K223 · Corrected May 3, 2024

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    June 25, 2026 · K712 · Corrected June 25, 2026

Emergency Preparedness1C
  1. C

    Create arrangements with other facilities to receive patients.

    June 25, 2026 · E25 · Corrected July 1, 2026

·

Other homes nearby

  1. Bel Vista Healthcare Center

    Long Beach, CA · Pacs Group

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 31 min
    Fines
    $29,543
  2. Marlora Post Acute Rehab Hosp

    Long Beach, CA · Abraham Bak & Menachem Gastwirth

    Worst citation, 3 yrs
    K
    Nursing / resident / day
    4 h 45 min
    Fines
    $53,643
  3. Pacific Palms Healthcare

    Long Beach, CA · Charis Trust Dtd 12/22/16

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 15 min
    Fines
    $0