Federal inspection record · CMS data as of October 1, 2026
Serenity Spring Senior Living at Green Bay
1555 Dousman St, Green Bay, WI · (920) 494-4525
- CMS high-performer trophy
- Certified beds
- 64
- Residents per day
- 52
- Ownership
- For-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 1, 1992
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Wisconsin homes
Serenity Spring Senior Living at Green Bay carries 29 inspection points. That is fewer than 73% of Wisconsin's 321 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–11 pts
- 4★ 11–37 pts
- 3★ 37–76 pts
- 2★ 76–130.75 pts
- 1★ over 130.75 pts
Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
9 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Nutrition and Dietary3F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights3D
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning1D
- D
PASARR screening for Mental disorders or Intellectual Disabilities
Freedom from Abuse, Neglect, and Exploitation1D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspection history
2026-01-07
4 health deficiencies · 2 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2024-09-05
4 health deficiencies · 9 fire-safety deficiencies
Top issue: Resident Rights (2 deficiencies)
2023-08-23
1 health deficiencies · 2 fire-safety deficiencies
Top issue: Nutrition and Dietary (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 18 min of nursing staff time a day, 43 min of it from a registered nurse.
This home
4 h 18 min
Wisconsin average
4 h 15 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 42% of nursing staff and 0% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4 pts better | 100.0% | 96.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better | 100.0% | 95.6% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.9 pts worse | 6.2% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms10.5 pts worse | 16.5% | 6.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.3 pts better | 1.6% | 4.9% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication5.8 pts better | 11.0% | 16.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication9.2 pts better | 6.7% | 15.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened5.6 pts better | 11.4% | 17.0% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.9 pts better | 11.9% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.1 pts better | 0.8% | 1.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.9 pts better | 1.8% | 2.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence13.9 pts better | 9.7% | 23.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1 pts better | 3.9% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.1 pts better | 94.0% | 86.9% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better | 0.7% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9 pts better | 91.2% | 82.2% | 80.1% |
·
Who owns and runs it
17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Cobb, Brittany | 5% Or Greater Direct Ownership Interest · Individual | 49% | 1 facilities |
| Zunker, Adam | 5% Or Greater Direct Ownership Interest · Individual | 49% | 1 facilities |
| Carpenter, Brenda | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Carpenter, Brenda | Adp Of The SNF · Individual | 0% | 1 facilities |
| Cobb, Brittany | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Cobb, Brittany | Corporate Officer · Individual | 0% | 1 facilities |
| Cobb, Brittany | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Cobb, Brittany | Adp Of The SNF · Individual | 0% | 1 facilities |
| Schinschke, Scott | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Schinschke, Scott | Adp Of The SNF · Individual | 0% | 1 facilities |
| Zunker, Donald | Direct Ownership Interest · Individual | 0% | 1 facilities |
| Zunker, Donald | Corporate Officer · Individual | 0% | 1 facilities |
| Zunker, Donald | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Zunker, Donald | Adp Of The SNF · Individual | 0% | 1 facilities |
| Zunker, Donna | Direct Ownership Interest · Individual | 0% | 1 facilities |
| Zunker, Donna | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Zunker, Donna | Adp Of The SNF · Individual | 0% | 1 facilities |
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Fire safety
13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems4D
- D
Have power receptacles that are properly grounded.
- D
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D
Have proper medical gas storage and administration areas.
- C
Have generator or other power source capable of supplying service within 10 seconds.
Smoke4F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Inspect, test, and maintain automatic sprinkler systems.
Services2D
- D
Have properly installed electrical wiring and gas equipment.
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress1E
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Construction1F
- F
Use approved construction type or materials.
Miscellaneous1E
- E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
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Other homes nearby
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Odd Fellow Home
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-
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