Surprise, AZ

Sante Of Surprise

5-star overall rating with 4-star inspections with 7 recent health deficiencies

14775 West Yorkshire Drive, Surprise, AZ

(623) 594-5050

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

70

Certified beds

Average residents

67

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Sante

Operator or chain grouping

Approved since

2011-10-24

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.17

Registered nurse staffing

LPN hours / resident day

1.24

Licensed practical nurse staffing

Aide hours / resident day

2.24

Nurse aide staffing

Weekend hours

3.93

Weekend nurse staffing

RN turnover

36%

Annual RN turnover

Total nurse turnover

44%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.0%
91.1%
3.9 pts better
81.7%
13.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 7.6%
10.7%
3.1 pts better
12.0%
4.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.1%
0.6 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 82.1%
87.3%
5.2 pts worse
79.7%
2.4 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.4%
24.6%
0.8 pts worse
23.9%
1.5 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-07-03 · Fire 2024-07-03

7 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-02-24 · Fire 2023-02-24

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-01-27 · Fire 2022-01-27

5 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2022-01-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-02-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-07-03

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-07-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-07-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-07-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-07-03

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-07-03

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-08-09

D · Potential for more than minimal harm 2024-07-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-09

D · Potential for more than minimal harm 2023-02-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-27

E · Potential for more than minimal harm 2022-01-27

F885 · Infection Control Deficiencies

Health

Report COVID19 data to residents and families.

Corrected 2022-03-04

D · Potential for more than minimal harm 2022-01-27

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-03-04

D · Potential for more than minimal harm 2022-01-27

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-03-04

D · Potential for more than minimal harm 2022-01-27

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-03-04

D · Potential for more than minimal harm 2022-01-27

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2022-03-04

Penalties and ownership

What sits behind the stars

Ownership

Hansen, Charles

5% Or Greater Direct Ownership Interest · Individual

0% 5 facilities 2011-09-19
Ingels, Shannon

Contracted Managing Employee · Individual

0% 1 facilities 2021-10-01
Munch Tooke, LLC

5% Or Greater Direct Ownership Interest · Organization

0% 5 facilities 2011-09-19
Munch, Michael

5% Or Greater Direct Ownership Interest · Individual

0% 5 facilities 2011-09-19
Rdw Arizona LLC

5% Or Greater Direct Ownership Interest · Organization

0% 3 facilities 2011-09-19
Schaefer, Jacob

5% Or Greater Direct Ownership Interest · Individual

0% 5 facilities 2022-01-01
Sp Re Surprise LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2011-09-19
Sp Surprise LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2011-09-19
Sterling & Jacqueline Holdings,llc

5% Or Greater Direct Ownership Interest · Organization

0% 4 facilities 2022-01-01
Tooke, Arthur

5% Or Greater Direct Ownership Interest · Individual

0% 4 facilities 2011-09-19
Wasser & Winters Co

5% Or Greater Direct Ownership Interest · Organization

0% 2 facilities 2011-09-19
Winters, Jess

5% Or Greater Direct Ownership Interest · Individual

0% 2 facilities 2011-09-19

Nearby options

Other facilities in reach

#1

Sun Health Grandview Care Center

Sun City West, AZ

5-star overall rating with 4-star inspections with 3 recent health deficiencies

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0
#3

Sun West Choice Healthcare & Rehab

Sun City West, AZ

5-star overall rating with 4-star inspections with $4,838 in total fines with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$4,838

Jump out

Supporting pages