Federal inspection record · CMS data as of October 1, 2026
Sante Of Surprise
14775 West Yorkshire Drive, Surprise, AZ · (623) 594-5050
- Certified beds
- 70
- Residents per day
- 66
- Ownership
- Non-Profit
- Chain
- Sante
- Medicare / Medicaid
- Medicare
- Certified since
- October 24, 2011
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Arizona.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Arizona homes
Sante Of Surprise carries 19 inspection points. That is fewer than 73% of Arizona's 139 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Arizona: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9.5 pts
- 4★ 9.5–23 pts
- 3★ 23–38 pts
- 2★ 38–59 pts
- 1★ over 59 pts
Bars show every rated home in Arizona by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
11 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care5E
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service3D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights1D
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning1D
- D
Assure that each resident’s assessment is updated at least once every 3 months.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Inspection history
2026-05-28
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Pharmacy Service (1 deficiency)
2024-07-03
7 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2023-02-24
1 health deficiencies · 0 fire-safety deficiencies
Top issue: Pharmacy Service (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 44 min of nursing staff time a day, 1 h 5 min of it from a registered nurse.
This home
4 h 44 min
Arizona average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 41% of nursing staff and 50% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.6 pts better | 97.2% | 92.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit0.2 pts better | 9.8% | 10.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same | 1.1% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine5.1 pts better | 93.0% | 87.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.6 pts worse | 24.1% | 23.5% | 23.4% |
·
Who owns and runs it
12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Hansen, Charles | 5% Or Greater Direct Ownership Interest · Individual | 0% | 5 facilities |
| Ingels, Shannon | Contracted Managing Employee · Individual | 0% | 1 facilities |
| Munch Tooke, LLC | 5% Or Greater Direct Ownership Interest · Organization | 0% | 5 facilities |
| Munch, Michael | 5% Or Greater Direct Ownership Interest · Individual | 0% | 5 facilities |
| Rdw Arizona LLC | 5% Or Greater Direct Ownership Interest · Organization | 0% | 3 facilities |
| Schaefer, Jacob | 5% Or Greater Direct Ownership Interest · Individual | 0% | 5 facilities |
| Sp Re Surprise LLC | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Sp Surprise LLC | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Sterling & Jacqueline Holdings,llc | 5% Or Greater Direct Ownership Interest · Organization | 0% | 4 facilities |
| Tooke, Arthur | 5% Or Greater Direct Ownership Interest · Individual | 0% | 4 facilities |
| Wasser & Winters Co | 5% Or Greater Direct Ownership Interest · Organization | 0% | 1 facilities |
| Winters, Jess | 5% Or Greater Direct Ownership Interest · Individual | 0% | 2 facilities |
·
Fire safety
1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke1D
- D
Install corridor and hallway doors that block smoke.
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Other homes nearby
-
Sun Health Grandview Care Center
Sun City West, AZ
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- —
- Fines
- $0
-
Surprise Health And Rehabilitation Center
Surprise, AZ · The Ensign Group
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 5 h 7 min
- Fines
- $0
-
Sun West Choice Healthcare & Rehab
Sun City West, AZ · The Ensign Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 41 min
- Fines
- $0