El Cajon, CA

San Diego Post-Acute Center

1-star overall rating with 1-star inspections with abuse icon flag with $11,213 in total fines with 31 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

1201 South Orange Ave., El Cajon, CA

(619) 441-1988

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

240

Certified beds

Average residents

234

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Pacs Group

Operator or chain grouping

Approved since

1996-03-19

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

264 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.56

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.18

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.67

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.41

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.74

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.96

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.50

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.49

CMS adjusted RN staffing hours

Adjusted total hours

3.84

CMS adjusted total nurse staffing hours

Case-mix index

1.57

Higher values indicate more complex resident acuity

RN turnover

64%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

40%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,389

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

26.93

Composite VBP score used to determine payment impact.

Payment multiplier

0.9844

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.58

Baseline 18.94% · Performance 18.85% · Measure score 5.58 · Achievement 5.58 · Improvement 0

Healthcare-associated infections

0

Baseline 8.91% · Performance 9.36% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

4.38

Performance 45.78% · Measure score 4.38 · Achievement 4.38 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

0.82

Baseline 2.96 hours · Performance 3.31 hours · Measure score 0.82 · Achievement 0.82 · Improvement 0.75

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.38%
10.72%
1.3 pts better
No Different than the National Rate · Eligible stays 297 · Observed rate 7.41% · Lower 95% interval 7.07%
Discharge to community 51.2%
50.57%
0.6 pts better
No Different than the National Rate · Eligible stays 237 · Observed rate 38.82% · Lower 95% interval 43.69%
Medicare spending per beneficiary 1.67
1.02
0.6 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 404 · Denominator 404
Falls with major injury 0.74%
0.77%
About the same
Numerator 3 · Denominator 404
Discharge self-care score 47.33%
53.69%
6.4 pts worse
Numerator 124 · Denominator 262
Discharge mobility score 49.62%
50.94%
1.3 pts worse
Numerator 130 · Denominator 262
Pressure ulcers or injuries, new or worsened 0.5%
2.29%
1.8 pts better
Numerator 2 · Denominator 404 · Adjusted rate 0.6%
Healthcare-associated infections requiring hospitalization 9.36%
7.12%
2.2 pts worse
No Different than the National Rate · Eligible stays 274 · Observed rate 9.85% · Lower 95% interval 6.73%
Staff COVID-19 vaccination coverage 0.47%
8.2%
7.7 pts worse
Numerator 2 · Denominator 428
Staff flu vaccination coverage 44.74%
42%
2.7 pts better
Numerator 200 · Denominator 447
Discharge function score 55.73%
56.45%
0.7 pts worse
Numerator 146 · Denominator 262
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 157 · Denominator 157
Transfer of health information to patient 93.75%
96.28%
2.5 pts worse
Numerator 60 · Denominator 64
Resident COVID-19 vaccinations up to date 31.6%
25.2%
6.4 pts better
Numerator 73 · Denominator 231

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.3
0.1 pts better
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.9 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.6
0.2 pts worse
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 2.2 · Expected 2.0 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.6%
98.2%
1.4 pts better
95.5%
4.1 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.6%
Percentage of long-stay residents experiencing one or more falls with major injury 0.4%
1.6%
1.2 pts better
3.3%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.0% · Q4 0.5% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 10.9%
6.8%
4.1 pts worse
11.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 12.1% · Q3 9.8% · Q4 10.8% · 4Q avg 10.9%
Percentage of long-stay residents who lose too much weight 1.2%
4.1%
2.9 pts better
5.4%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.6% · Q3 1.1% · Q4 3.1% · 4Q avg 1.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.1%
13.7%
4.4 pts worse
19.6%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.3% · Q2 17.8% · Q3 15.7% · Q4 18.8% · 4Q avg 18.1%
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.6%
11.0%
6.4 pts better
16.3%
11.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 1.5% · Q3 2.6% · Q4 3.6% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.8%
10.7%
1.9 pts better
14.9%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.2% · Q2 7.0% · Q3 6.5% · Q4 11.4% · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.2%
1.2 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 5.4%
10.9%
5.5 pts better
19.8%
14.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 1.2% · Q3 3.6% · Q4 5.7% · 4Q avg 5.4%
Percentage of long-stay residents with pressure ulcers 3.8%
4.7%
0.9 pts better
5.1%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 3.7% · Q3 4.9% · Q4 2.2% · 4Q avg 3.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
94.0%
5.8 pts better
81.7%
18.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 99.2% · 4Q avg 99.8%
Percentage of short-stay residents who had an outpatient emergency department visit 9.6%
11.2%
1.6 pts better
12.0%
2.4 pts better
Short Stay · 20240701-20250630 · Adjusted 9.6% · Observed 10.2% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 5.8%
1.5%
4.3 pts worse
1.6%
4.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 8.1% · Q3 8.8% · Q4 0.0% · 4Q avg 5.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.2%
93.2%
2 pts better
79.7%
15.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.3%
23.2%
1.9 pts better
23.9%
2.6 pts better
Short Stay · 20240701-20250630 · Adjusted 21.3% · Observed 18.1% · Expected 20.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-27 · Fire 2025-02-27

31 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-06-16 · Fire 2022-06-16

21 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2019-05-23 · Fire 2019-05-23

41 health deficiencies

Top issue: Quality of Life and Care (10 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-02-27

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K700 · Miscellaneous Deficiencies

Fire Safety

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Corrected 2025-03-24

D · Potential for more than minimal harm 2025-02-27

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-03-24

C · Minimal harm 2025-02-27

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2025-03-24

C · Minimal harm 2025-02-27

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-24

C · Minimal harm 2025-02-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-03-24

D · Potential for more than minimal harm 2022-06-16

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2022-07-14

D · Potential for more than minimal harm 2022-06-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-07-14

E · Potential for more than minimal harm 2019-05-23

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2019-07-10

E · Potential for more than minimal harm 2019-05-23

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2019-07-10

D · Potential for more than minimal harm 2019-05-23

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-07-10

Inspection history

Recent health citations

G · Actual harm 2026-01-23

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Not marked corrected

D · Potential for more than minimal harm 2026-01-23

F559 · Resident Rights Deficiencies

Health

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Not marked corrected

D · Potential for more than minimal harm 2026-01-23

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Not marked corrected

D · Potential for more than minimal harm 2026-01-23

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Not marked corrected

D · Potential for more than minimal harm 2026-01-23

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Not marked corrected

D · Potential for more than minimal harm 2026-01-23

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Not marked corrected

D · Potential for more than minimal harm 2025-12-02

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-12

D · Potential for more than minimal harm 2025-12-02

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-12-12

D · Potential for more than minimal harm 2025-09-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-30

D · Potential for more than minimal harm 2025-07-14

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Not marked corrected

D · Potential for more than minimal harm 2025-07-14

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Not marked corrected

D · Potential for more than minimal harm 2025-06-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-27

F · Potential for more than minimal harm 2025-05-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-09

F · Potential for more than minimal harm 2025-05-15

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-03-19

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-04-16

E · Potential for more than minimal harm 2025-02-27

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-27

E · Potential for more than minimal harm 2025-02-27

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-03-27

E · Potential for more than minimal harm 2025-02-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-27

E · Potential for more than minimal harm 2025-02-27

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-02-27

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-01-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-02-14

D · Potential for more than minimal harm 2024-09-05

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-10-04

G · Actual harm 2024-07-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-07-17

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-05-28

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2024-06-26

D · Potential for more than minimal harm 2024-05-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-05-31

D · Potential for more than minimal harm 2024-02-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-12

D · Potential for more than minimal harm 2024-02-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-02-22

D · Potential for more than minimal harm 2023-12-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-12-28

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-10-30

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-10

D · Potential for more than minimal harm 2023-10-05

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-23

D · Potential for more than minimal harm 2023-10-05

F710 · Nursing and Physician Services Deficiencies

Health

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2023-10-23

D · Potential for more than minimal harm 2023-10-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-23

D · Potential for more than minimal harm 2023-08-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-11

E · Potential for more than minimal harm 2023-08-10

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-07

D · Potential for more than minimal harm 2023-08-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-07

D · Potential for more than minimal harm 2023-08-10

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-09-07

D · Potential for more than minimal harm 2023-08-10

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-09-07

D · Potential for more than minimal harm 2023-08-10

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-09-07

D · Potential for more than minimal harm 2023-06-30

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-07-14

D · Potential for more than minimal harm 2023-06-27

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-07-12

D · Potential for more than minimal harm 2023-03-16

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-04-07

D · Potential for more than minimal harm 2023-03-16

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-04-07

D · Potential for more than minimal harm 2023-03-16

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-04-07

D · Potential for more than minimal harm 2023-03-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-04-07

G · Actual harm 2023-03-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-14

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-14

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-14

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-04-14

E · Potential for more than minimal harm 2022-06-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F886 · Infection Control Deficiencies

Health

Perform COVID19 testing on residents and staff.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-06-16

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2022-08-23

E · Potential for more than minimal harm 2019-05-23

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2019-06-23

E · Potential for more than minimal harm 2019-05-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2019-06-23

D · Potential for more than minimal harm 2019-05-23

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2019-06-23

Penalties and ownership

What sits behind the stars

$11,213 2024-07-17

Fine

Fine · fine $11,213

Fine

Ownership

Providence Group Nh, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 168 facilities 2023-06-30
Apt, Frederick

Corporate Officer · Individual

0% 252 facilities 2024-01-01
Hancock, Mark

5% Or Greater Indirect Ownership Interest · Individual

0% 253 facilities 2024-04-15
Hancock, Mark

Corporate Officer · Individual

0% 253 facilities 2021-11-05
Jenkins, William

W-2 Managing Employee · Individual

0% 2 facilities 2024-01-15
Jergensen, Joshua

Corporate Officer · Individual

0% 237 facilities 2024-01-01
Michlin, Bernard

Contracted Managing Employee · Individual

0% 3 facilities 2022-12-01
Mitchell, John

Corporate Officer · Individual

0% 254 facilities 2024-01-01
Murray, Jason

5% Or Greater Indirect Ownership Interest · Individual

0% 250 facilities 2024-04-15
Pacs Group, Inc.

5% Or Greater Indirect Ownership Interest · Organization

0% 239 facilities 2023-06-30
Pacs Holdings, LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 238 facilities 2023-06-30

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Stillwater Post-Acute

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1-star overall rating with 2-star inspections with 21 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

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3-star overall rating with 2-star inspections with abuse icon flag with $180,730 in total fines with 15 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

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Fines
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#3

Victoria Post Acute Care

El Cajon, CA

4-star overall rating with 3-star inspections with 12 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0

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