Federal inspection record · CMS data as of October 1, 2026

Rome Memorial Hospital, Inc - R H C F

1500 North James Street, Rome, NY · (315) 338-7318

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
80
Residents per day
72
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 1, 1976

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

Rome Memorial Hospital, Inc - R H C F carries 16 inspection points. That is fewer than 83% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 16 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

11 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 9 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care4E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    July 2, 2026 · Complaint · F684 · Not yet marked corrected

  2. E

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    April 14, 2023 · Standard · F700 · Corrected May 19, 2023

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 14, 2023 · Standard · F686 · Corrected May 31, 2023

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    April 14, 2023 · Standard · F695 · Corrected May 19, 2023

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 14, 2023 · Standard · F761 · Corrected May 5, 2023

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    April 15, 2021 · Standard · F761 · Corrected June 10, 2021

Resident Rights1D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 8, 2025 · Complaint · F580 · Corrected March 3, 2025

Resident Assessment and Care Planning1D
  1. D

    Assure that each resident’s assessment is updated at least once every 3 months.

    January 8, 2025 · Standard · F638 · Corrected March 3, 2025

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 14, 2023 · Standard · F600 · Corrected May 19, 2023

Nursing and Physician Services1D
  1. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    April 14, 2023 · Standard · F726 · Corrected May 5, 2023

Infection Control1E
  1. E

    Provide and implement an infection prevention and control program.

    April 15, 2021 · Standard · F880 · Corrected June 10, 2021

Inspection history

  1. 2025-01-08

    3 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  2. 2023-04-14

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2021-04-15

    2 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 36 min of nursing staff time a day, 35 min of it from a registered nurse.

This home

3 h 36 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 52% of nursing staff and 80% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.41.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.3 pts worse2.61.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.1 pts worse91.7%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine13.2 pts worse82.0%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.5 pts worse6.6%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms18.2 pts better1.9%20.1%13.5%
Percentage of long-stay residents who lose too much weight2.5 pts better3.2%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.5 pts worse28.7%13.2%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.8 pts worse17.5%13.7%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.9 pts better10.2%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.4 pts better9.3%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.1 pts worse1.6%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection0.1 pts worse1.3%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.7 pts better12.9%18.6%18.3%
Percentage of long-stay residents with pressure ulcers2.5 pts worse9.0%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.5 pts better94.1%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.1 pts worse16.5%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same1.1%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.4 pts worse65.5%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.6 pts better19.0%20.6%23.4%

·

Who owns and runs it

16 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Rowlands, Dewey5% Or Greater Indirect Ownership Interest · Individual5%1 facilities
Burns, DarleneCorporate Director · Individual0%1 facilities
Czyz, Anne MarieCorporate Officer · Individual0%1 facilities
Desai, AnkurCorporate Director · Individual0%1 facilities
Finster, ValerieCorporate Director · Individual0%1 facilities
Grow Denton, JulieCorporate Director · Individual0%1 facilities
Grunder, KristinCorporate Director · Individual0%1 facilities
Hanson, DonaldCorporate Director · Individual0%1 facilities
Kaplan Felice, LoriCorporate Director · Individual0%2 facilities
Nolan, DavidCorporate Director · Individual0%1 facilities
O-Shaughnessy, RyanCorporate Director · Individual0%1 facilities
Reese, LynnCorporate Director · Individual0%1 facilities
Restivo, JohnCorporate Director · Individual0%1 facilities
Rowlands, DeweyCorporate Director · Individual0%1 facilities
Rowlands, DeweyOperational/Managerial Control · Individual0%1 facilities
Thompson, RyanCorporate Officer · Individual0%2 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 8, 2025 · K321 · Corrected March 31, 2025

  2. D

    Install corridor and hallway doors that block smoke.

    January 8, 2025 · K363 · Corrected March 3, 2025

  3. E

    Install an approved automatic sprinkler system.

    April 14, 2023 · K351 · Corrected June 21, 2023

  4. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    April 15, 2021 · K321 · Corrected April 27, 2021

  5. D

    Install corridor and hallway doors that block smoke.

    April 15, 2021 · K363 · Corrected April 27, 2021

Gas, Vacuum, and Electrical Systems3F
  1. D

    Ensure that testing and maintenance of electrical equipment is performed.

    January 8, 2025 · K921 · Corrected March 3, 2025

  2. D

    Ensure gas and vacuum piping is labeled.

    April 14, 2023 · K909 · Corrected May 30, 2023

  3. F

    Ensure that testing and maintenance of electrical equipment is performed.

    April 15, 2021 · K921 · Corrected April 28, 2021

Construction1E
  1. E

    Install a two-hour-resistant firewall separation.

    January 8, 2025 · K133 · Corrected March 3, 2025

Egress1E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    January 8, 2025 · K211 · Corrected April 9, 2025

Emergency Preparedness1C
  1. C

    Address subsistence needs for staff and patients.

    January 8, 2025 · E15 · Corrected March 3, 2025

·

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