Tomahawk, WI

Riverview Health Services

3-star overall rating with 3-star inspections with $5,286 in total fines with 5 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

428 N 6th St, Tomahawk, WI

(715) 453-2511

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

32

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

North Shore Healthcare

Operator or chain grouping

Approved since

1983-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

58 facilities

Chain averages 3 overall / 3 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.98

Registered nurse staffing · state 0.97 · national 0.68

LPN hours / resident day

0.66

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

1.75

Nurse aide staffing · state 2.59 · national 2.35

Total nurse hours

3.39

All reported nurse hours · state 4.20 · national 3.89

Licensed hours

1.64

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

2.99

Weekend nurse staffing · state 3.72 · national 3.43

Weekend RN hours

0.67

Weekend registered nurse coverage · state 0.66 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.93

CMS adjusted RN staffing hours

Adjusted total hours

3.21

CMS adjusted total nurse staffing hours

Case-mix index

1.44

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

36%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,477

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

44.13

Composite VBP score used to determine payment impact.

Payment multiplier

0.9972

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

6.68

Baseline 35.90% · Performance 36.36% · Measure score 6.68 · Achievement 6.68 · Improvement 0

Adjusted total nurse staffing

2.14

Baseline 3.82 hours · Performance 3.69 hours · Measure score 2.14 · Achievement 2.14 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.2%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 74 · Observed rate 8.11% · Lower 95% interval 6.67%
Discharge to community 51.45%
50.57%
0.9 pts better
No Different than the National Rate · Eligible stays 67 · Observed rate 46.27% · Lower 95% interval 40.24%
Medicare spending per beneficiary 1.02
1.02
About the same
Drug regimen review with follow-up 84%
95.27%
11.3 pts worse
Numerator 21 · Denominator 25
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 25
Discharge self-care score 23.81%
53.69%
29.9 pts worse
Numerator 5 · Denominator 21
Discharge mobility score 28.57%
50.94%
22.4 pts worse
Numerator 6 · Denominator 21
Pressure ulcers or injuries, new or worsened 12%
2.29%
9.7 pts worse
Numerator 3 · Denominator 25 · Adjusted rate 11.13%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 24 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 51
Staff flu vaccination coverage 30%
42%
12 pts worse
Numerator 15 · Denominator 50
Discharge function score 38.1%
56.45%
18.4 pts worse
Numerator 8 · Denominator 21
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.5
1.6
1.1 pts better
1.9
1.4 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.6 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
2.2
1.4 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.9 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 80.7%
95.7%
15 pts worse
93.4%
12.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 83.9% · Q2 79.3% · Q3 75.0% · Q4 84.6% · 4Q avg 80.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 78.8%
95.0%
16.2 pts worse
95.5%
16.7 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 78.8%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.2%
3.2 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.7%
5.0%
0.7 pts worse
11.4%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 7.1% · Q3 7.7% · Q4 0.0% · 4Q avg 5.7%
Percentage of long-stay residents who lose too much weight 7.8%
4.9%
2.9 pts worse
5.4%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q3 5.0% · 4Q avg 7.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.8%
16.6%
2.2 pts worse
19.6%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 25.0% · Q3 25.0% · 4Q avg 18.8%
Percentage of long-stay residents who received an antipsychotic medication 20.3%
16.7%
3.6 pts worse
16.7%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 20.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 41.8%
21.1%
20.7 pts worse
16.3%
25.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 41.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 17.7%
17.3%
0.4 pts worse
14.9%
2.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 20.0% · Q3 10.0% · 4Q avg 17.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.5%
2.3%
0.8 pts better
1.0%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 2.7% · Q3 0.0% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.8%
3.0%
1.2 pts better
1.7%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.6% · Q4 3.8% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.0%
25.5%
4.5 pts worse
19.8%
10.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.7% · Q2 35.2% · Q3 25.9% · Q4 20.1% · 4Q avg 30.0%
Percentage of long-stay residents with pressure ulcers 2.4%
5.5%
3.1 pts better
5.1%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 0.0% · Q3 0.0% · Q4 4.2% · 4Q avg 2.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 73.4%
86.8%
13.4 pts worse
81.7%
8.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 57.9% · Q2 60.0% · Q3 81.8% · Q4 94.6% · 4Q avg 73.4%
Percentage of short-stay residents who newly received an antipsychotic medication 3.0%
1.3%
1.7 pts worse
1.6%
1.4 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 4.3% · Q3 0.0% · Q4 3.8% · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 42.9%
82.2%
39.3 pts worse
79.7%
36.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 42.9%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-06 · Fire 2024-11-06

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2023-09-27 · Fire 2023-09-27

3 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Cycle 3 Health 2022-09-08 · Fire 2022-09-08

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

12 fire-safety deficiencies

Top issue: Miscellaneous (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-11-06

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-12-06

F · Potential for more than minimal harm 2024-11-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-11-06

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-11-06

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-11-06

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-11-06

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-12-06

F · Potential for more than minimal harm 2023-09-27

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-10-27

F · Potential for more than minimal harm 2023-09-27

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-10-27

F · Potential for more than minimal harm 2023-09-27

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-10-27

E · Potential for more than minimal harm 2023-09-27

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2023-10-27

E · Potential for more than minimal harm 2023-09-27

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-27

E · Potential for more than minimal harm 2023-09-27

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2023-10-27

D · Potential for more than minimal harm 2023-09-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-10-27

D · Potential for more than minimal harm 2023-09-27

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2023-10-27

C · Minimal harm 2023-09-27

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-10-27

F · Potential for more than minimal harm 2022-09-08

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2022-10-21

F · Potential for more than minimal harm 2022-09-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-10-21

F · Potential for more than minimal harm 2022-09-08

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-10-21

F · Potential for more than minimal harm 2022-09-08

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-10-21

E · Potential for more than minimal harm 2022-09-08

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-10-21

E · Potential for more than minimal harm 2022-09-08

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2022-10-21

E · Potential for more than minimal harm 2022-09-08

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2022-10-21

D · Potential for more than minimal harm 2022-09-08

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-10-21

D · Potential for more than minimal harm 2022-09-08

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-10-21

D · Potential for more than minimal harm 2022-09-08

K751 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of flammable curtains.

Corrected 2022-10-21

D · Potential for more than minimal harm 2022-09-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-10-21

D · Potential for more than minimal harm 2022-09-08

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-10-21

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-11-06

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-12-06

F · Potential for more than minimal harm 2024-11-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-11-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-11-06

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-11-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-06

F · Potential for more than minimal harm 2023-09-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-27

E · Potential for more than minimal harm 2023-09-27

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-10-27

D · Potential for more than minimal harm 2023-09-27

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-10-27

E · Potential for more than minimal harm 2022-09-08

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-10-08

D · Potential for more than minimal harm 2022-09-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-10-08

D · Potential for more than minimal harm 2022-09-08

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-10-08

Penalties and ownership

What sits behind the stars

$1,899 2024-02-20

Fine

Fine · fine $1,899

Fine

$3,387 2024-01-30

Fine

Fine · fine $3,387

Fine

Ownership

North Shore Healthcare LLC

5% Or Greater Indirect Ownership Interest · Organization

100% 56 facilities 2016-12-21
Baumann, Troy

5% Or Greater Direct Ownership Interest · Individual

0% 59 facilities 2016-12-21
Baumann, Troy

Operational/Managerial Control · Individual

0% 59 facilities 2016-12-21
Baumann, Troy

Corporate Officer · Individual

0% 59 facilities 2016-12-21
Hoehn, Jeffrey

5% Or Greater Direct Ownership Interest · Individual

0% 59 facilities 2016-12-21
Hoehn, Jeffrey

Operational/Managerial Control · Individual

0% 59 facilities 2016-12-21
Hoehn, Jeffrey

Corporate Officer · Individual

0% 59 facilities 2016-12-21
North Shore Healthcare LLC

Operational/Managerial Control · Organization

0% 56 facilities 2016-12-21
Nshc Wisconsin LLC

5% Or Greater Direct Ownership Interest · Organization

0% 16 facilities 2016-12-21
Nshc Wisconsin LLC

Operational/Managerial Control · Organization

0% 16 facilities 2016-12-21

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3-star overall rating with 3-star inspections with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

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Health
3 / 5
Staffing
4 / 5
Fines
$0
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3-star overall rating with 3-star inspections with 5 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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3-star overall rating with 4-star inspections with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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Fines
$0

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