Dover, NH

Riverside Rest Home

4-star overall rating with 4-star inspections with 4 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

276 County Farm Road, Dover, NH

(603) 742-1348

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

215

Certified beds

Average residents

162

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.15

Registered nurse staffing

LPN hours / resident day

0.63

Licensed practical nurse staffing

Aide hours / resident day

2.54

Nurse aide staffing

Weekend hours

3.64

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.6
0.1 pts worse
1.9
0.2 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.9
0.8 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
96.4%
2.8 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.4%
98.0%
1.4 pts better
95.5%
3.9 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
4.5%
1.2 pts better
3.3%
About the same
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 2.0%
9.7%
7.7 pts better
11.4%
9.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 1.8%
5.5%
3.7 pts better
5.4%
3.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.7%
18.9%
0.8 pts worse
19.6%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 35.0%
18.7%
16.3 pts worse
16.7%
18.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 5.1%
0.2%
4.9 pts worse
0.1%
5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 11.4%
19.2%
7.8 pts better
16.3%
4.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 18.2%
21.9%
3.7 pts better
14.9%
3.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
1.3%
0.7 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.5%
2.4%
0.9 pts better
1.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.6%
26.7%
1.1 pts better
19.8%
5.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.8%
4.4%
1.6 pts better
5.1%
2.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 30.0%
85.6%
55.6 pts worse
81.7%
51.7 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 3.4%
14.1%
10.7 pts better
12.0%
8.6 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 4.8%
1.7%
3.1 pts worse
1.6%
3.2 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 26.8%
83.0%
56.2 pts worse
79.7%
52.9 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.9%
22.1%
6.8 pts worse
23.9%
5 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-12 · Fire 2025-02-12

4 health deficiencies

Top issue: Administration (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-01-11 · Fire 2024-01-11

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

9 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Cycle 3 Health 2022-12-16 · Fire 2022-12-16

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-12

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-04-07

E · Potential for more than minimal harm 2024-01-11

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-03-07

D · Potential for more than minimal harm 2024-01-11

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-03-07

D · Potential for more than minimal harm 2024-01-11

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-03-07

D · Potential for more than minimal harm 2024-01-11

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-03-07

D · Potential for more than minimal harm 2022-12-16

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-12-16

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-02-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-28

D · Potential for more than minimal harm 2025-02-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-28

D · Potential for more than minimal harm 2025-02-12

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-02-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-28

D · Potential for more than minimal harm 2024-01-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-16

D · Potential for more than minimal harm 2022-12-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-01-20

Penalties and ownership

What sits behind the stars

Ownership

Bower, Raymond

Operational/Managerial Control · Individual

0% 1 facilities 1987-07-27
Brown, Deirdra

Operational/Managerial Control · Individual

0% 1 facilities 2023-09-05
Clary, Patrick

Operational/Managerial Control · Individual

0% 1 facilities 1988-01-20
County Of Strafford

Operational/Managerial Control · Organization

0% 1 facilities 1995-04-01
Emerton, Jennifer

Operational/Managerial Control · Individual

0% 1 facilities 2016-07-12
Fuller, Keith

Operational/Managerial Control · Individual

0% 1 facilities 2002-11-25
Hogan, Jennifer

Operational/Managerial Control · Individual

0% 1 facilities 2022-08-07
Kane, Doug

Operational/Managerial Control · Individual

0% 1 facilities 2019-10-07
Kopreski, Paul

Operational/Managerial Control · Individual

0% 1 facilities 2014-08-19
Lambert, Linda

Operational/Managerial Control · Individual

0% 1 facilities 2022-06-05
Lapoint, Kristina

Operational/Managerial Control · Individual

0% 1 facilities 2010-07-21
Leavitt, Sean

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Legere, Diane

Operational/Managerial Control · Individual

0% 1 facilities 1996-12-05
Maglaras, George

Operational/Managerial Control · Individual

0% 1 facilities 1987-01-01
Maglaras, George

Corporate Director · Individual

0% 1 facilities 1987-01-01
Morse, Mike

Operational/Managerial Control · Individual

0% 1 facilities 2002-11-04
Pitre, Joe

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Tiernan, Christine

Operational/Managerial Control · Individual

0% 1 facilities 2012-01-03

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Health
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Staffing
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#2

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2-star overall rating with 3-star inspections with 3 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
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#3

Birch Healthcare Center

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2-star overall rating with 3-star inspections with $10,655 in total fines with 3 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$10,655

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