Dover, NH

Riverside Rest Home

4-star overall rating with 4-star inspections with 4 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

276 County Farm Road, Dover, NH

(603) 742-1348

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

215

Certified beds

Average residents

162

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.15

Registered nurse staffing · state 0.74 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 0.76 · national 0.87

Aide hours / resident day

2.54

Nurse aide staffing · state 2.39 · national 2.35

Total nurse hours

4.32

All reported nurse hours · state 3.88 · national 3.89

Licensed hours

1.78

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.64

Weekend nurse staffing · state 3.44 · national 3.43

Weekend RN hours

0.93

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

1.45

CMS adjusted RN staffing hours

Adjusted total hours

5.44

CMS adjusted total nurse staffing hours

Case-mix index

1.08

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	Not Available	10.72%	Not Available · Eligible stays 12 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community	Not Available	50.57%	Not Available · Eligible stays 3 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary	Not Available	1.02	Too few residents or stays to report publicly.
Drug regimen review with follow-up	Not Available	95.27%	Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Falls with major injury	Not Available	0.77%	Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Discharge self-care score	Not Available	53.69%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Discharge mobility score	Not Available	50.94%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened	Not Available	2.29%	Numerator Not Available · Denominator 4 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization	Not Available	7.12%	Not Available · Eligible stays 6 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage	28.41%	8.2% 20.2 pts better	Numerator 129 · Denominator 454
Staff flu vaccination coverage	35.89%	42% 6.1 pts worse	Numerator 178 · Denominator 496
Discharge function score	Not Available	56.45%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Resident COVID-19 vaccinations up to date	Not Available	25.2%	Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.7	1.6 0.1 pts worse	1.9 0.2 pts better	Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.0 · Expected 1.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.1	1.9 0.8 pts better	1.8 0.7 pts better	Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 0.9 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.2%	96.4% 2.8 pts better	93.4% 5.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 98.7% · Q2 98.7% · Q3 99.3% · Q4 100.0% · 4Q avg 99.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	99.4%	98.0% 1.4 pts better	95.5% 3.9 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 99.4%
Percentage of long-stay residents experiencing one or more falls with major injury	3.3%	4.5% 1.2 pts better	3.3% About the same	Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 3.9% · Q3 2.7% · Q4 2.5% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	2.0%	9.7% 7.7 pts better	11.4% 9.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.9% · Q3 1.5% · Q4 1.3% · 4Q avg 2.0%
Percentage of long-stay residents who lose too much weight	1.8%	5.5% 3.7 pts better	5.4% 3.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 4.1% · Q3 2.4% · Q4 0.0% · 4Q avg 1.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	19.7%	18.9% 0.8 pts worse	19.6% 0.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 19.2% · Q2 18.3% · Q3 21.1% · Q4 20.3% · 4Q avg 19.7%
Percentage of long-stay residents who received an antipsychotic medication	35.0%	18.7% 16.3 pts worse	16.7% 18.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 32.3% · Q2 34.1% · Q3 37.1% · Q4 36.6% · 4Q avg 35.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	5.1%	0.2% 4.9 pts worse	0.1% 5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 5.9% · Q3 4.0% · Q4 4.4% · 4Q avg 5.1%
Percentage of long-stay residents whose ability to walk independently worsened	11.4%	19.2% 7.8 pts better	16.3% 4.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 13.9% · Q2 9.1% · Q3 11.1% · Q4 11.8% · 4Q avg 11.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	18.2%	21.9% 3.7 pts better	14.9% 3.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 15.3% · Q2 18.8% · Q3 20.7% · Q4 18.0% · 4Q avg 18.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.6%	1.3% 0.7 pts better	1.0% 0.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 0.7% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.5%	2.4% 0.9 pts better	1.7% 0.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 2.0% · Q3 0.0% · Q4 1.3% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	25.6%	26.7% 1.1 pts better	19.8% 5.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 25.3% · Q2 32.5% · Q3 18.8% · Q4 25.8% · 4Q avg 25.6%
Percentage of long-stay residents with pressure ulcers	2.8%	4.4% 1.6 pts better	5.1% 2.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.9% · Q3 4.5% · Q4 1.5% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	30.0%	85.6% 55.6 pts worse	81.7% 51.7 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 26.3% · Q2 33.8% · Q3 37.1% · Q4 22.9% · 4Q avg 30.0%
Percentage of short-stay residents who had an outpatient emergency department visit	3.4%	14.1% 10.7 pts better	12.0% 8.6 pts better	Short Stay · 20240701-20250630 · Adjusted 3.4% · Observed 3.7% · Expected 12.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	4.8%	1.7% 3.1 pts worse	1.6% 3.2 pts worse	Short Stay · 2024Q4-2025Q3 · 4Q avg 4.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	26.8%	83.0% 56.2 pts worse	79.7% 52.9 pts worse	Short Stay · 2024Q3-2025Q2 · 4Q avg 26.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	28.9%	22.1% 6.8 pts worse	23.9% 5 pts worse	Short Stay · 20240701-20250630 · Adjusted 28.9% · Observed 22.2% · Expected 18.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-12 · Fire 2025-02-12

4 health deficiencies

Top issue: Administration (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-01-11 · Fire 2024-01-11

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

9 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Cycle 3 Health 2022-12-16 · Fire 2022-12-16

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-12

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-02-12

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-04-07

E · Potential for more than minimal harm 2024-01-11

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-03-07

D · Potential for more than minimal harm 2024-01-11

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-03-07

D · Potential for more than minimal harm 2024-01-11

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-03-07

D · Potential for more than minimal harm 2024-01-11

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-03-07

C · Minimal harm 2024-01-11

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-03-07

D · Potential for more than minimal harm 2022-12-16

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-12-16

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-02-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-28

D · Potential for more than minimal harm 2025-02-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-28

D · Potential for more than minimal harm 2025-02-12

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-02-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-28

D · Potential for more than minimal harm 2024-01-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-16

D · Potential for more than minimal harm 2022-12-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-01-20

Penalties and ownership