Rialto, CA

Rialto Post Acute Center

2-star overall rating with 1-star inspections with $31,881 in total fines with 13 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

1471 S Riverside Ave, Rialto, CA

(909) 877-1361

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

177

Certified beds

Average residents

165

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Serrano Group

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

11 facilities

Chain averages 2 overall / 2 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.12

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.95

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.59

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.64

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.14

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.36

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.53

CMS adjusted RN staffing hours

Adjusted total hours

4.67

CMS adjusted total nurse staffing hours

Case-mix index

1.34

Higher values indicate more complex resident acuity

RN turnover

91%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

54%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,623

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

48.69

Composite VBP score used to determine payment impact.

Payment multiplier

1.0025

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.45

Performance 18.90% · Measure score 5.45 · Achievement 5.45 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

3.32

Performance 6.84% · Measure score 3.32 · Achievement 3.32 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

7.47

Baseline 49.35% · Performance 33.13% · Measure score 7.47 · Achievement 7.47 · Improvement 6.12

Adjusted total nurse staffing

3.22

Baseline 4.01 hours · Performance 3.99 hours · Measure score 3.22 · Achievement 3.22 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.43%
10.72%
0.7 pts worse
No Different than the National Rate · Eligible stays 48 · Observed rate 16.67% · Lower 95% interval 7.78%
Discharge to community 35.58%
50.57%
15 pts worse
Worse than the National Rate · Eligible stays 35 · Observed rate 22.86% · Lower 95% interval 26.35%
Medicare spending per beneficiary 1.31
1.02
0.3 pts worse
Drug regimen review with follow-up 71.43%
95.27%
23.8 pts worse
Numerator 30 · Denominator 42
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 42
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 42 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.84%
7.12%
0.3 pts better
No Different than the National Rate · Eligible stays 31 · Observed rate 6.45% · Lower 95% interval 3.91%
Staff COVID-19 vaccination coverage 8.93%
8.2%
0.7 pts better
Numerator 20 · Denominator 224
Staff flu vaccination coverage 57.45%
42%
15.5 pts better
Numerator 135 · Denominator 235
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.
Transfer of health information to provider 86.36%
95.95%
9.6 pts worse
Numerator 19 · Denominator 22
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 31.03%
25.2%
5.8 pts better
Numerator 9 · Denominator 29

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.1
2.3
0.8 pts worse
1.9
1.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.1 · Observed 3.4 · Expected 2.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.6
0.5 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.1 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.4%
98.2%
1.2 pts better
95.5%
3.9 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.4%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
1.6%
0.4 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 1.3% · Q3 0.0% · Q4 0.7% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.9%
6.8%
3.9 pts better
11.4%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 1.7% · Q3 4.8% · Q4 3.9% · 4Q avg 2.9%
Percentage of long-stay residents who lose too much weight 4.5%
4.1%
0.4 pts worse
5.4%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 7.1% · Q3 0.7% · Q4 3.6% · 4Q avg 4.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.4%
13.7%
1.7 pts worse
19.6%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.6% · Q2 14.6% · Q3 13.5% · Q4 14.7% · 4Q avg 15.4%
Percentage of long-stay residents who received an antipsychotic medication 6.2%
14.2%
8 pts better
16.7%
10.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 2.8% · Q3 9.6% · Q4 8.5% · 4Q avg 6.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 10.5%
11.0%
0.5 pts better
16.3%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 2.5% · Q3 20.7% · Q4 16.5% · 4Q avg 10.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.4%
10.7%
6.3 pts better
14.9%
10.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 3.2% · Q3 4.9% · Q4 7.0% · 4Q avg 4.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
1.0%
0.1 pts better
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.6% · Q3 1.9% · Q4 1.1% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.2%
0.7 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 0.7% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.6%
10.9%
8.7 pts worse
19.8%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.4% · Q2 23.5% · Q3 17.0% · Q4 16.3% · 4Q avg 19.6%
Percentage of long-stay residents with pressure ulcers 3.1%
4.7%
1.6 pts better
5.1%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 3.1% · Q3 2.3% · Q4 4.6% · 4Q avg 3.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
94.0%
5.1 pts better
81.7%
17.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.3% · Q2 100.0% · Q3 98.5% · Q4 98.7% · 4Q avg 99.1%
Percentage of short-stay residents who had an outpatient emergency department visit 10.8%
11.2%
0.4 pts better
12.0%
1.2 pts better
Short Stay · 20240701-20250630 · Adjusted 10.8% · Observed 11.9% · Expected 12.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.7%
1.5%
0.2 pts worse
1.6%
0.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.0% · Q4 3.7% · 4Q avg 1.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 81.8%
93.2%
11.4 pts worse
79.7%
2.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 81.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.9%
23.2%
3.3 pts better
23.9%
4 pts better
Short Stay · 20240701-20250630 · Adjusted 19.9% · Observed 22.4% · Expected 26.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-08 · Fire 2026-01-08

13 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 2 Health 2024-11-14 · Fire 2024-11-14

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

5 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 3 Health 2022-01-07 · Fire 2022-01-07

14 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2026-01-08

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2026-01-30

D · Potential for more than minimal harm 2026-01-08

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-01-30

D · Potential for more than minimal harm 2026-01-08

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2026-01-30

C · Minimal harm 2026-01-08

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2026-01-30

E · Potential for more than minimal harm 2024-11-14

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-12-05

D · Potential for more than minimal harm 2024-11-14

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2024-11-26

D · Potential for more than minimal harm 2024-11-14

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-11-26

D · Potential for more than minimal harm 2024-11-14

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-12-05

D · Potential for more than minimal harm 2024-11-14

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-12-05

D · Potential for more than minimal harm 2022-01-07

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-01-20

D · Potential for more than minimal harm 2022-01-07

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-01-20

Inspection history

Recent health citations

J · Immediate jeopardy 2026-01-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-01-31

D · Potential for more than minimal harm 2026-01-08

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2026-01-31

D · Potential for more than minimal harm 2025-05-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-05-02

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-05-19

J · Immediate jeopardy 2025-04-11

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-01

D · Potential for more than minimal harm 2025-03-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-01-28

F573 · Resident Rights Deficiencies

Health

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2025-02-05

D · Potential for more than minimal harm 2024-11-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-11-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-11-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-11-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-01-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-29

D · Potential for more than minimal harm 2023-11-28

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2023-12-11

D · Potential for more than minimal harm 2023-11-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-05

D · Potential for more than minimal harm 2023-09-28

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-10-16

D · Potential for more than minimal harm 2023-09-28

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-16

D · Potential for more than minimal harm 2023-04-24

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-05-03

E · Potential for more than minimal harm 2022-01-07

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2022-01-27

E · Potential for more than minimal harm 2022-01-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-01-27

E · Potential for more than minimal harm 2022-01-07

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2022-01-27

D · Potential for more than minimal harm 2022-01-07

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2022-01-27

D · Potential for more than minimal harm 2022-01-07

F646 · Resident Assessment and Care Planning Deficiencies

Health

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

Corrected 2022-01-27

D · Potential for more than minimal harm 2022-01-07

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-01-27

D · Potential for more than minimal harm 2022-01-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-01-27

D · Potential for more than minimal harm 2022-01-07

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2022-01-27

Penalties and ownership

What sits behind the stars

$23,600 2026-01-08

Fine

Fine · fine $23,600

Fine

$8,281 2025-04-11

Fine

Fine · fine $8,281

Fine

$0 2025-04-11

Payment Denial

Payment Denial · denial start 2025-05-09 · 25 days

25 day denial

Ownership

Bl Rialto LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2016-02-01
Fensterman, Howard

5% Or Greater Indirect Ownership Interest · Individual

0% 8 facilities 2016-02-01
Jacobs, Dov

5% Or Greater Indirect Ownership Interest · Individual

0% 14 facilities 2016-02-01
Jacobs, Dov

Corporate Officer · Individual

0% 14 facilities 2016-02-01
Landa, Benjamin

5% Or Greater Indirect Ownership Interest · Individual

0% 103 facilities 2016-02-01
Landa, Benjamin

Corporate Officer · Individual

0% 103 facilities 2016-02-01
Lynn Stanton LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2016-02-01
Myaame LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2016-02-01
Rialto Healthcare LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2016-02-01
Rialto Op Co LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2016-02-01
Rialto Partners LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2016-02-01
Scott, Andrew

Operational/Managerial Control · Individual

0% 2 facilities 2016-02-01
Taub, Judah

5% Or Greater Indirect Ownership Interest · Individual

0% 8 facilities 2016-02-01

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Staffing
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Fines
$9,032

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