Federal inspection record · CMS data as of October 1, 2026

Rex Rehab & Nursing Care Center

4210 Lake Boone Trail, Raleigh, NC · (919) 784-6600

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
103
Ownership
Government
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 21, 1991

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

Rex Rehab & Nursing Care Center carries 13 inspection points. That is fewer than 72% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 13 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

9 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 6 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 17, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected January 16, 2024

Everything else, by area of care

Quality of Life and Care2D
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 17, 2024 · Standard · F695 · Corrected May 30, 2024

  2. D

    Assist a resident in gaining access to vision and hearing services.

    March 23, 2023 · Standard · F685 · Corrected April 14, 2023

Pharmacy Service2D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 17, 2024 · Standard · F761 · Corrected May 30, 2024

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 23, 2023 · Standard · F761 · Corrected April 14, 2023

Resident Rights1D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    August 21, 2025 · Standard · F578 · Corrected September 5, 2025

Resident Assessment and Care Planning1E
  1. E

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    May 17, 2024 · Standard · F661 · Corrected May 30, 2024

Administration1D
  1. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    May 17, 2024 · Standard · F867 · Corrected May 30, 2024

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 23, 2023 · Standard · F812 · Corrected April 14, 2023

Inspection history

  1. 2025-08-21

    1 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Rights (1 deficiency)

  2. 2024-05-17

    5 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2023-03-23

    3 health deficiencies · 0 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 15 min of nursing staff time a day, 48 min of it from a registered nurse.

This home

4 h 15 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 30% of nursing staff and 15% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$15,646 in federal fines on record over the past three years.

DatePenaltyAmount
2024-05-17Fine$15,646

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.41.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts better0.71.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.6 pts better100.0%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.8 pts worse5.2%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms6.8 pts better0.0%6.8%13.5%
Percentage of long-stay residents who lose too much weight1.5 pts worse8.6%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication13.2 pts better7.9%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.2 pts better5.7%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsenedAbout the same16.6%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.6 pts better8.4%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.2 pts worse1.8%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.8 pts worse3.9%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence11 pts better8.9%19.9%18.3%
Percentage of long-stay residents with pressure ulcers4.8 pts worse10.2%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.6 pts better99.1%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit6.2 pts better6.5%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better0.6%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.1 pts better98.2%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.3 pts worse26.5%22.2%23.4%

·

Who owns and runs it

38 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
The New Trustees Of The Rex Hospital Inc5% Or Greater Direct Ownership Interest · Organization100%2 facilities
University Of North Carolina Health Care System5% Or Greater Indirect Ownership Interest · Organization100%3 facilities
Anderson, KevinCorporate Director · Individual0%4 facilities
Arrowood, CatharineCorporate Director · Individual0%2 facilities
Bryant, WilliamCorporate Director · Individual0%45 facilities
Caroll, EllenOperational/Managerial Control · Individual0%2 facilities
Caroll, EllenAdp Of The SNF · Individual0%2 facilities
Collins, AnnCorporate Director · Individual0%2 facilities
Ewend, MatthewCorporate Director · Individual0%2 facilities
Fiscus, LynneCorporate Director · Individual0%2 facilities
Fitzpatrick, MelissaCorporate Director · Individual0%2 facilities
Hobbs, NedraOperational/Managerial Control · Individual0%1 facilities
Hobbs, NedraAdp Of The SNF · Individual0%1 facilities
Hughes, ThomasCorporate Officer · Individual0%2 facilities
James, MichaelOperational/Managerial Control · Individual0%2 facilities
James, MichaelAdp Of The SNF · Individual0%2 facilities
Kolacz, NicoleCorporate Officer · Individual0%2 facilities
Liebowitz, StevenOperational/Managerial Control · Individual0%1 facilities
Liebowitz, StevenAdp Of The SNF · Individual0%1 facilities
Lindsay, JeffreyCorporate Director · Individual0%2 facilities
Mathew, BenjaminCorporate Officer · Individual0%2 facilities
Matthews, DayatraCorporate Director · Individual0%2 facilities
Mcneill, CarynCorporate Director · Individual0%2 facilities
Mills, DavidCorporate Director · Individual0%38 facilities
Oakes, RobertCorporate Director · Individual0%2 facilities
Page, CristenCorporate Director · Individual0%2 facilities
Pearson, MarilynCorporate Director · Individual0%2 facilities
Sandner, JasonCorporate Director · Individual0%2 facilities
Scarborough, TammyCorporate Director · Individual0%3 facilities
Setliff, MichaelCorporate Director · Individual0%2 facilities
Tempke, RoyCorporate Officer · Individual0%2 facilities
The New Trustees Of The Rex Hospital IncAdp Of The SNF · Organization0%2 facilities
Udayakumar, MeeraCorporate Officer · Individual0%2 facilities
University Of North Carolina Health Care SystemAdp Of The SNF · Organization0%3 facilities
York, HaylianOperational/Managerial Control · Individual0%1 facilities
York, HaylianAdp Of The SNF · Individual0%1 facilities
Zinner, TanyaOperational/Managerial Control · Individual0%1 facilities
Zinner, TanyaAdp Of The SNF · Individual0%1 facilities

·

Fire safety

4 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems2F
  1. F

    Meet requirements for the installation and maintenance of electrical systems.

    May 17, 2024 · K911 · Corrected July 22, 2024

  2. D

    Have proper medical gas storage and administration areas.

    March 23, 2023 · K923 · Corrected May 5, 2023

Services1F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 17, 2024 · K521 · Corrected July 22, 2024

Smoke1D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 23, 2023 · K321 · Corrected May 5, 2023

·

Other homes nearby

  1. Worst citation, 3 yrs
    G
    Nursing / resident / day
    5 h 13 min
    Fines
    $0
  2. Not rated
    Worst citation, 3 yrs
    none
    Nursing / resident / day
    9 h 28 min
    Fines
    $0
  3. Raleigh Rehabilitation Center

    Raleigh, NC · Sovereign Healthcare Holdings

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 27 min
    Fines
    $0