Raleigh, NC

Rex Rehab & Nursing Care Center

4-star overall rating with 4-star inspections with $15,646 in total fines with 1 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

4210 Lake Boone Trail, Raleigh, NC

(919) 784-6600

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

98

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1991-05-21

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

0.89

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

1.13

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

2.40

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

4.42

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

2.02

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

3.89

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.71

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.37

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.99

CMS adjusted RN staffing hours

Adjusted total hours

4.95

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

1,821

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

53.78

Composite VBP score used to determine payment impact.

Payment multiplier

1.0085

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.49

Baseline 16.21% · Performance 20.74% · Measure score 1.49 · Achievement 1.49 · Improvement 0

Healthcare-associated infections

10

Baseline 4.07% · Performance 4.67% · Measure score 10 · Achievement 10 · Improvement 0

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

4.64

Baseline 2.20 hours · Performance 4.04 hours · Measure score 4.64 · Achievement 3.40 · Improvement 4.64

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.54%
10.72%
1.2 pts better
No Different than the National Rate · Eligible stays 557 · Observed rate 6.82% · Lower 95% interval 7.44%
Discharge to community 68.03%
50.57%
17.5 pts better
Better than the National Rate · Eligible stays 551 · Observed rate 71.32% · Lower 95% interval 64.84%
Medicare spending per beneficiary 0.72
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 322 · Denominator 322
Falls with major injury 0.31%
0.77%
0.5 pts better
Numerator 1 · Denominator 322
Discharge self-care score 39.69%
53.69%
14 pts worse
Numerator 104 · Denominator 262
Discharge mobility score 37.4%
50.94%
13.5 pts worse
Numerator 98 · Denominator 262
Pressure ulcers or injuries, new or worsened 1.55%
2.29%
0.7 pts better
Numerator 5 · Denominator 322 · Adjusted rate 1.62%
Healthcare-associated infections requiring hospitalization 4.66%
7.12%
2.5 pts better
No Different than the National Rate · Eligible stays 310 · Observed rate 1.94% · Lower 95% interval 2.94%
Staff COVID-19 vaccination coverage 1.24%
8.2%
7 pts worse
Numerator 3 · Denominator 242
Staff flu vaccination coverage 100%
42%
58 pts better
Numerator 144 · Denominator 144
Discharge function score 41.6%
56.45%
14.9 pts worse
Numerator 109 · Denominator 262
Transfer of health information to provider 99.13%
95.95%
3.2 pts better
Numerator 229 · Denominator 231
Transfer of health information to patient 89.29%
96.28%
7 pts worse
Numerator 50 · Denominator 56
Resident COVID-19 vaccinations up to date 35.86%
25.2%
10.7 pts better
Numerator 52 · Denominator 145

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
1.8
0.4 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.1 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.4
1.8
1.4 pts better
1.8
1.4 pts better
Long Stay · 20240701-20250630 · Adjusted 0.4 · Observed 0.4 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
91.5%
8.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.2%
94.1%
1.1 pts better
95.5%
0.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 95.2%
Percentage of long-stay residents experiencing one or more falls with major injury 4.1%
3.6%
0.5 pts worse
3.3%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 5.0% · Q3 3.3% · Q4 5.1% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
4.8%
4.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 10.0%
7.2%
2.8 pts worse
5.4%
4.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 11.5% · Q3 12.5% · Q4 5.9% · 4Q avg 10.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.2%
21.6%
10.4 pts better
19.6%
8.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 11.3% · Q3 10.7% · Q4 5.8% · 4Q avg 11.2%
Percentage of long-stay residents who received an antipsychotic medication 16.4%
15.0%
1.4 pts worse
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.0% · Q2 23.9% · Q3 13.7% · Q4 8.5% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.0%
21.5%
9.5 pts better
16.3%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.5% · Q2 12.8% · Q3 3.7% · Q4 14.8% · 4Q avg 12.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.3%
16.8%
6.5 pts better
14.9%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 16.3% · Q3 4.0% · Q4 13.0% · 4Q avg 10.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.9%
0.9%
1 pts worse
1.0%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.0% · Q3 2.5% · Q4 4.1% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.6%
2.6%
2 pts worse
1.7%
2.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 6.8% · Q3 4.9% · Q4 5.1% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.7%
21.2%
13.5 pts better
19.8%
12.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 7.3% · Q3 3.5% · Q4 15.0% · 4Q avg 7.7%
Percentage of long-stay residents with pressure ulcers 11.8%
6.0%
5.8 pts worse
5.1%
6.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.9% · Q2 12.5% · Q3 11.5% · Q4 10.5% · 4Q avg 11.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
79.9%
18.5 pts better
81.7%
16.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 98.4% · Q3 97.9% · Q4 98.3% · 4Q avg 98.4%
Percentage of short-stay residents who had an outpatient emergency department visit 10.9%
13.2%
2.3 pts better
12.0%
1.1 pts better
Short Stay · 20240701-20250630 · Adjusted 10.9% · Observed 9.6% · Expected 9.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.5%
1.1 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.4% · Q3 0.0% · Q4 0.3% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 99.5%
78.1%
21.4 pts better
79.7%
19.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 99.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.4%
22.9%
2.5 pts worse
23.9%
1.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.4% · Observed 18.8% · Expected 17.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-21 · Fire 2024-05-17

1 health deficiencies

Top issue: Resident Rights (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2024-05-17 · Fire 2023-03-23

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2023-03-23 · Fire 2022-01-13

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-05-17

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-07-22

F · Potential for more than minimal harm 2024-05-17

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2024-07-22

D · Potential for more than minimal harm 2023-03-23

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-05

D · Potential for more than minimal harm 2023-03-23

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-05-05

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-21

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-09-05

J · Immediate jeopardy 2024-05-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-16

E · Potential for more than minimal harm 2024-05-17

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-05-30

D · Potential for more than minimal harm 2024-05-17

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-05-30

D · Potential for more than minimal harm 2024-05-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-05-30

D · Potential for more than minimal harm 2024-05-17

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-05-30

E · Potential for more than minimal harm 2023-03-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-23

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-14

Penalties and ownership

What sits behind the stars

$15,646 2024-05-17

Fine

Fine · fine $15,646

Fine

Ownership

The New Trustees Of The Rex Hospital Inc

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 1986-03-16
University Of North Carolina Health Care System

5% Or Greater Indirect Ownership Interest · Organization

100% 3 facilities 2000-04-01
Anderson, Kevin

Corporate Director · Individual

0% 4 facilities 2021-01-01
Arrowood, Catharine

Corporate Director · Individual

0% 2 facilities 2014-01-24
Bryant, William

Corporate Director · Individual

0% 49 facilities 2024-01-04
Caroll, Ellen

Operational/Managerial Control · Individual

0% 2 facilities 2016-04-29
Collins, Ann

Corporate Director · Individual

0% 2 facilities 2016-05-01
Ewend, Matthew

Corporate Director · Individual

0% 2 facilities 2019-07-22
Fiscus, Lynne

Corporate Director · Individual

0% 2 facilities 2021-04-20
Fitzpatrick, Melissa

Corporate Director · Individual

0% 2 facilities 2020-09-01
Hobbs, Nedra

Operational/Managerial Control · Individual

0% 1 facilities 2025-04-13
James, Michael

Operational/Managerial Control · Individual

0% 2 facilities 1991-07-01
Kolacz, Nicole

Corporate Officer · Individual

0% 2 facilities 2025-04-28
Liebowitz, Steven

Operational/Managerial Control · Individual

0% 1 facilities 1991-07-01
Lindsay, Jeffrey

Corporate Director · Individual

0% 2 facilities 2023-12-26
Mathew, Benjamin

Corporate Officer · Individual

0% 2 facilities 2023-01-08
Matthews, Dayatra

Corporate Director · Individual

0% 2 facilities 2025-05-05
Mcneill, Caryn

Corporate Director · Individual

0% 2 facilities 2025-05-05
Mills, David

Corporate Director · Individual

0% 40 facilities 2021-01-01
Oakes, Robert

Corporate Director · Individual

0% 2 facilities 2021-01-01
Page, Cristen

Corporate Director · Individual

0% 2 facilities 2025-03-04
Pearson, Marilyn

Corporate Director · Individual

0% 2 facilities 2022-03-07
Sandner, Jason

Corporate Director · Individual

0% 2 facilities 2019-01-01
Scarborough, Tammy

Corporate Director · Individual

0% 3 facilities 2025-03-04
Setliff, Michael

Corporate Director · Individual

0% 2 facilities 2024-10-28
Setliff, Michael

Corporate Officer · Individual

0% 2 facilities 2024-10-28
Tempke, Roy

Corporate Officer · Individual

0% 2 facilities 2013-05-03
Udayakumar, Meera

Corporate Officer · Individual

0% 2 facilities 2023-03-06
York, Haylian

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-05
Zinner, Tanya

Operational/Managerial Control · Individual

0% 1 facilities 2007-03-01

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3-star overall rating with 4-star inspections with $17,202 in total fines with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$17,202
#2

Raleigh Rehabilitation Center

Raleigh, NC

2-star overall rating with 3-star inspections with $77,760 in total fines with 3 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$77,760
#3

The Cardinal at North Hills

Raleigh, NC

4-star overall rating with 4-star inspections with $7,901 in total fines with 2 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
0 / 5
Fines
$7,901

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