Federal inspection record · CMS data as of October 1, 2026

Regency House of Alexandria

5131 Masonic Drive, Alexandria, LA · (318) 445-8343

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
58
Residents per day
52
Ownership
For-Profit
Chain
Venza Care Management
Medicare / Medicaid
Medicare
Certified since
April 9, 2012

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Louisiana.

  2. Staffing

    −1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Louisiana homes

Regency House of Alexandria carries 87 inspection points. That is fewer than 21% of Louisiana's 264 rated homes.

5★4★3★2★1★+8 homes above 23005102550100200inspection points → fewer is better on the leftThis home · 87 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Louisiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–33 pts
  • 3★ 33–53 pts
  • 2★ 53–88.75 pts
  • 1★ over 88.75 pts

Bars show every rated home in Louisiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

46 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 37 4 pts
E 9 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning10E
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 9, 2026 · Complaint · F656 · Corrected July 15, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 4, 2026 · Standard · F656 · Corrected March 20, 2026

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 4, 2026 · Standard · F657 · Corrected March 20, 2026

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 4, 2026 · Standard · F658 · Corrected March 20, 2026

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    December 17, 2025 · Complaint · F658 · Corrected January 16, 2026

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 19, 2025 · Complaint · F656 · Corrected April 22, 2025

  7. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 12, 2025 · Standard · F658 · Corrected March 27, 2025

  8. D

    Provide care by qualified persons according to each resident's written plan of care.

    February 12, 2025 · Standard · F659 · Corrected March 10, 2025

  9. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 11, 2024 · Complaint · F656 · Corrected May 17, 2024

  10. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 11, 2024 · Complaint · F658 · Corrected May 17, 2024

Resident Rights8D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 5, 2026 · Complaint · F550 · Corrected August 14, 2026

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    August 5, 2026 · Complaint · F558 · Corrected August 14, 2026

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 9, 2026 · Complaint · F580 · Corrected July 15, 2026

  4. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    March 4, 2026 · Standard · F585 · Corrected March 20, 2026

  5. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 12, 2025 · Standard · F550 · Corrected March 10, 2025

  6. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    February 12, 2025 · Standard · F557 · Corrected March 10, 2025

  7. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    February 12, 2025 · Standard · F580 · Corrected March 27, 2025

  8. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 15, 2024 · Complaint · F550 · Corrected March 22, 2024

Quality of Life and Care8D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 5, 2026 · Complaint · F684 · Corrected August 14, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 4, 2026 · Standard · F689 · Corrected March 20, 2026

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 4, 2026 · Standard · F695 · Corrected March 20, 2026

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 12, 2025 · Standard · F695 · Corrected March 10, 2025

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 15, 2024 · Complaint · F677 · Corrected March 22, 2024

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 15, 2024 · Standard · F684 · Corrected March 22, 2024

  7. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    February 15, 2024 · Standard · F690 · Corrected March 22, 2024

  8. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 15, 2024 · Standard · F695 · Corrected March 22, 2024

Nutrition and Dietary5D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 9, 2026 · Complaint · F812 · Corrected July 15, 2026

  2. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    June 3, 2026 · Complaint · F803 · Corrected June 8, 2026

  3. D

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    March 4, 2026 · Standard · F803 · Corrected March 20, 2026

  4. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 4, 2026 · Standard · F812 · Corrected March 20, 2026

  5. D

    Dispose of garbage and refuse properly.

    February 12, 2025 · Standard · F814 · Corrected March 10, 2025

Pharmacy Service5E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 17, 2025 · Complaint · F755 · Corrected January 16, 2026

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    February 12, 2025 · Standard · F755 · Corrected March 27, 2025

  3. E

    Ensure medication error rates are not 5 percent or greater.

    February 12, 2025 · Standard · F759 · Corrected March 27, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 12, 2025 · Standard · F761 · Corrected March 10, 2025

  5. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 15, 2024 · Standard · F761 · Corrected March 22, 2024

Infection Control4E
  1. D

    Provide and implement an infection prevention and control program.

    March 4, 2026 · Standard · F880 · Corrected March 20, 2026

  2. E

    Provide and implement an infection prevention and control program.

    February 12, 2025 · Standard · F880 · Corrected March 27, 2025

  3. D

    Provide and implement an infection prevention and control program.

    August 7, 2024 · Complaint · F880 · Corrected September 4, 2024

  4. E

    Provide and implement an infection prevention and control program.

    February 15, 2024 · Standard · F880 · Corrected March 22, 2024

Nursing and Physician Services3D
  1. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 4, 2026 · Standard · F726 · Corrected March 20, 2026

  2. D

    Observe each nurse aide's job performance and give regular training.

    March 4, 2026 · Standard · F730 · Corrected March 20, 2026

  3. D

    Post nurse staffing information every day.

    March 4, 2026 · Standard · F732 · Corrected March 20, 2026

Administration2E
  1. E

    Have a plan that describes the process for conducting QAPI and QAA activities.

    February 15, 2024 · Standard · F865 · Corrected March 22, 2024

  2. D

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    February 15, 2024 · Standard · F868 · Corrected March 22, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 19, 2025 · Complaint · F609 · Corrected April 22, 2025

Inspection history

  1. 2026-03-04

    21 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

  2. 2025-02-12

    13 health deficiencies · 0 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  3. 2024-02-15

    12 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 59 min of nursing staff time a day, 37 min of it from a registered nurse.

This home

3 h 59 min

Louisiana average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 77% of nursing staff and 63% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.5 pts better0.92.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better1.52.61.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better99.1%93.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.2 pts worse93.8%96.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.6 pts better0.9%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms0.2 pts worse2.6%2.4%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts worse7.2%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.6 pts better16.7%23.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication17.4 pts better5.4%22.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened13.2 pts better1.9%15.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.7 pts better5.8%16.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.7%1.0%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts better0.0%1.9%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.5 pts worse19.4%14.9%18.3%
Percentage of long-stay residents with pressure ulcers2.7 pts better2.8%5.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.4 pts better92.8%86.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9.1 pts worse23.5%14.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.7 pts better0.4%3.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.5 pts better87.3%77.8%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.8 pts worse33.1%28.3%23.4%

·

Who owns and runs it

54 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Apfel, StephenIndirect Ownership Interest · Individual0%7 facilities
Apfel, SydneyIndirect Ownership Interest · Individual0%3 facilities
Aziz, MohammedOperational/Managerial Control · Individual0%2 facilities
Aziz, MohammedAdp Of The SNF · Individual0%2 facilities
Berkowitz, MichaelIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%17 facilities
Capital Funding Group, LLC5% Or Greater Security Interest · Organization0%7 facilities
Capital Funding Group, LLCAdp Of The SNF · Organization0%7 facilities
Ch La1 Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%1 facilities
Ch La1 Holdings LLCAdp Of The SNF · Organization0%1 facilities
Chubb, LisaOperational/Managerial Control · Individual0%8 facilities
Chubb, LisaAdp Of The SNF · Individual0%8 facilities
Clark, CheyanneManaging Control - Governing Body · Individual0%3 facilities
Clark, CheyanneOperational/Managerial Control · Individual0%3 facilities
Clark, CheyanneAdp Of The SNF · Individual0%3 facilities
Cw La1 Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%1 facilities
Cw La1 Holdings LLCAdp Of The SNF · Organization0%1 facilities
Dwight Capital LLC5% Or Greater Mortgage Interest · Organization0%4 facilities
Dwight Capital LLCAdp Of The SNF · Organization0%4 facilities
Gefen Investments LLCIndirect Ownership Interest · Organization0%2 facilities
Gefen La1 LLCIndirect Ownership Interest · Organization0%1 facilities
Goodman, MenuchaManaging Control - Governing Body · Individual0%27 facilities
Goodman, MenuchaCorporate Officer · Individual0%27 facilities
Goodman, MenuchaOperational/Managerial Control · Individual0%27 facilities
Guillot, DavidOperational/Managerial Control · Individual0%2 facilities
Guillot, DavidAdp Of The SNF · Individual0%2 facilities
Herzka, ChaimIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%22 facilities
Herzka, YisroelAdp Of The SNF · Individual0%75 facilities
Josephson, EliyohuIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%2 facilities
Josephson, LeeyaIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%7 facilities
Js La1 Holdings LLCIndirect Ownership Interest · Organization0%1 facilities
Juneau, LisaManaging Control - Governing Body · Individual0%2 facilities
Juneau, LisaAdp Of The SNF · Individual0%2 facilities
La1 Opco Manager LLCOperational/Managerial Control · Organization0%1 facilities
La1 Opco Manager LLCAdp Of The SNF · Organization0%1 facilities
Laing, JamesManaging Control - Governing Body · Individual0%2 facilities
Laing, JamesOperational/Managerial Control · Individual0%2 facilities
Laing, JamesAdp Of The SNF · Individual0%2 facilities
Melb Opco Manager LLCOperational/Managerial Control · Organization0%17 facilities
Melb Opco Manager LLCAdp Of The SNF · Organization0%17 facilities
Ms La1 Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%1 facilities
Oakwood Investment Management LLCIndirect Ownership Interest · Organization0%8 facilities
Regency House Realty Holdings LLCAdp Of The SNF · Organization0%1 facilities
Regency House SNF Operations Holdings LLC5% Or Greater Direct Ownership Interest · Organization0%1 facilities
Regency House SNF Realty LLCAdp Of The SNF · Organization0%1 facilities
Ss La1 Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%1 facilities
Strauss, SusanIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%26 facilities
Strulovics, JoelIndirect Ownership Interest · Individual0%10 facilities
Venza Care Admin Services LLCOperational/Managerial Control · Organization0%8 facilities
Venza Care Admin Services LLCAdp Of The SNF · Organization0%8 facilities
Venza Care Clinical Consulting LLCOperational/Managerial Control · Organization0%8 facilities
Venza Care Clinical Consulting LLCAdp Of The SNF · Organization0%8 facilities
Vertex Financial Services LLCOperational/Managerial Control · Organization0%18 facilities
Vertex Financial Services LLCAdp Of The SNF · Organization0%18 facilities
Wolofsky, ChavaAdp Of The SNF · Individual0%10 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress1D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    March 4, 2026 · K222 · Corrected March 20, 2026

Smoke1D
  1. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 4, 2026 · K345 · Corrected March 23, 2026

·

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