Wilmington, DE

Regency Healthcare & Rehab Center

4-star overall rating with 4-star inspections with $226,471 in total fines with 2 recent health deficiencies

801 N. Broom Street, Wilmington, DE

(302) 654-8400

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

100

Certified beds

Average residents

89

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Nationwide Healthcare Services

Operator or chain grouping

Approved since

1970-06-18

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.67

Registered nurse staffing · state 1.03 · national 0.68

LPN hours / resident day

1.06

Licensed practical nurse staffing · state 1.01 · national 0.87

Aide hours / resident day

2.14

Nurse aide staffing · state 2.47 · national 2.35

Total nurse hours

3.87

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.73

RN + LPN hours · state 2.04 · national 1.54

Weekend hours

3.58

Weekend nurse staffing · state 4.04 · national 3.43

Weekend RN hours

0.50

Weekend registered nurse coverage · state 0.72 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.15 · national 0.07

Adjusted RN hours

0.75

CMS adjusted RN staffing hours

Adjusted total hours

4.35

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

45%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

58%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,771

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

15.37

Composite VBP score used to determine payment impact.

Payment multiplier

0.9815

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

0

Baseline 7.22% · Performance 8.75% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0

Baseline 49.49% · Performance 62.40% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

4.61

Baseline 4.15 hours · Performance 4.39 hours · Measure score 4.61 · Achievement 4.61 · Improvement 0.97

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.36%
10.72%
0.4 pts better
No Different than the National Rate · Eligible stays 62 · Observed rate 9.68% · Lower 95% interval 7.2%
Discharge to community 50.31%
50.57%
0.3 pts worse
No Different than the National Rate · Eligible stays 32 · Observed rate 37.5% · Lower 95% interval 34.88%
Medicare spending per beneficiary 0.99
1.02
About the same
Drug regimen review with follow-up 95%
95.27%
0.3 pts worse
Numerator 38 · Denominator 40
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 40
Discharge self-care score 59.26%
53.69%
5.6 pts better
Numerator 16 · Denominator 27
Discharge mobility score 44.44%
50.94%
6.5 pts worse
Numerator 12 · Denominator 27
Pressure ulcers or injuries, new or worsened 7.5%
2.29%
5.2 pts worse
Numerator 3 · Denominator 40 · Adjusted rate 5.5%
Healthcare-associated infections requiring hospitalization 8.75%
7.12%
1.6 pts worse
No Different than the National Rate · Eligible stays 27 · Observed rate 18.52% · Lower 95% interval 4.49%
Staff COVID-19 vaccination coverage 8.7%
8.2%
0.5 pts better
Numerator 10 · Denominator 115
Staff flu vaccination coverage 45.9%
42%
3.9 pts better
Numerator 56 · Denominator 122
Discharge function score 51.85%
56.45%
4.6 pts worse
Numerator 14 · Denominator 27
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 61.9%
25.2%
36.7 pts better
Numerator 13 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.8
0.1 pts worse
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.7 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.2
1.4
1.8 pts worse
1.8
1.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.2 · Observed 2.8 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
95.7%
3.4 pts better
93.4%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.5% · Q2 98.8% · Q3 100.0% · Q4 100.0% · 4Q avg 99.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.4%
2.6 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.4%
3.2%
0.8 pts better
3.3%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 2.5% · Q3 3.3% · Q4 2.3% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
6.5%
6.5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 5.4%
5.6%
0.2 pts better
5.4%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 5.7% · Q3 3.8% · Q4 3.8% · 4Q avg 5.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.8%
21.1%
5.3 pts better
19.6%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.7% · Q2 16.7% · Q3 13.6% · Q4 15.3% · 4Q avg 15.8%
Percentage of long-stay residents who received an antipsychotic medication 11.3%
12.0%
0.7 pts better
16.7%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 13.1% · Q3 11.3% · Q4 11.6% · 4Q avg 11.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.9%
17.5%
4.6 pts better
16.3%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.8% · Q2 16.8% · Q3 9.6% · Q4 14.7% · 4Q avg 12.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.3%
14.7%
4.4 pts better
14.9%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.5% · Q2 17.3% · Q3 4.9% · Q4 10.0% · 4Q avg 10.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.7%
0.5 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.8% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.9%
2.0%
1.1 pts better
1.7%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 2.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.8%
21.6%
3.2 pts worse
19.8%
5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.1% · Q2 27.3% · Q3 30.0% · Q4 16.8% · 4Q avg 24.8%
Percentage of long-stay residents with pressure ulcers 6.8%
4.4%
2.4 pts worse
5.1%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 8.0% · Q3 7.7% · Q4 5.2% · 4Q avg 6.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.2%
83.5%
8.7 pts better
81.7%
10.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 88.6% · Q2 90.9% · Q3 97.9% · Q4 94.4% · 4Q avg 92.2%
Percentage of short-stay residents who had an outpatient emergency department visit 23.5%
11.2%
12.3 pts worse
12.0%
11.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.5% · Observed 25.0% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.5%
0.9%
1.6 pts worse
1.6%
0.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 2.4% · Q3 3.2% · 4Q avg 2.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.8%
83.1%
11.7 pts better
79.7%
15.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.8%
21.5%
2.3 pts worse
23.9%
0.1 pts better
Short Stay · 20240701-20250630 · Adjusted 23.8% · Observed 25.0% · Expected 25.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-01 · Fire 2025-07-01

2 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2025-02-04 · Fire 2025-02-04

12 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2024-07-17 · Fire 2024-07-17

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-07-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-14

D · Potential for more than minimal harm 2025-07-01

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2025-07-14

E · Potential for more than minimal harm 2025-02-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-14

E · Potential for more than minimal harm 2025-02-04

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-14

E · Potential for more than minimal harm 2025-02-04

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-04

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-04

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-04

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-02-04

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-14

G · Actual harm 2024-12-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-29

E · Potential for more than minimal harm 2024-12-31

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-01-16

D · Potential for more than minimal harm 2024-12-31

F710 · Nursing and Physician Services Deficiencies

Health

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2025-01-16

D · Potential for more than minimal harm 2024-10-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-23

D · Potential for more than minimal harm 2024-07-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-07

D · Potential for more than minimal harm 2024-07-17

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-08-07

J · Immediate jeopardy 2023-12-15

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-10

E · Potential for more than minimal harm 2023-12-15

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-01-23

D · Potential for more than minimal harm 2023-12-15

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2023-08-25

E · Potential for more than minimal harm 2023-05-16

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-06-29

D · Potential for more than minimal harm 2023-05-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-29

Penalties and ownership

What sits behind the stars

$12,035 2024-12-31

Fine

Fine · fine $12,035

Fine

$65,832 2023-12-15

Fine

Fine · fine $65,832

Fine

$148,604 2023-05-16

Fine

Fine · fine $148,604

Fine

Ownership

Gelley, Leah

5% Or Greater Direct Ownership Interest · Individual

0% 7 facilities 2007-05-01
Gelley, Meir

5% Or Greater Direct Ownership Interest · Individual

0% 7 facilities 2007-05-01
Gelley, Meir

W-2 Managing Employee · Individual

0% 7 facilities 2007-05-01

Nearby options

Other facilities in reach

#1

Gilpin Hall

Wilmington, DE

3-star overall rating with 2-star inspections with abuse icon flag with 13 recent health deficiencies

Overall
3 / 5
Health
2 / 5
Staffing
5 / 5
Fines
$0
#2

Complete Care At Hillside LLC

Wilmington, DE

4-star overall rating with 3-star inspections with 20 recent health deficiencies

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0

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