14 health deficiencies
Top issue: Resident Assessment and Care Planning (5 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Medford, MA
1-star overall rating with 1-star inspections with $286,020 in total fines with 14 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle
120 Murray Street, Medford, MA
(781) 391-0800
Overall
1 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
2 / 5
Resident outcomes and process measures
Quick facts
Beds
164
Certified beds
Average residents
134
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Regalcare
Operator or chain grouping
Approved since
1990-08-16
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Staffing
RN hours / resident day
0.69
Registered nurse staffing
LPN hours / resident day
0.77
Licensed practical nurse staffing
Aide hours / resident day
1.90
Nurse aide staffing
Weekend hours
2.96
Weekend nurse staffing
RN turnover
52%
Annual RN turnover
Total nurse turnover
42%
Annual nurse turnover
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.0 |
1.9
0.1 pts worse
|
1.9
0.1 pts worse
|
Long Stay · 20240701-20250630 |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.6 |
1.5
1.1 pts worse
|
1.8
0.8 pts worse
|
Long Stay · 20240701-20250630 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.0% |
92.2%
3.8 pts better
|
93.4%
2.6 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.5% |
94.8%
2.7 pts better
|
95.5%
2 pts better
|
Long Stay · 2024Q3-2025Q2 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.7% |
3.5%
0.8 pts better
|
3.3%
0.6 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who have depressive symptoms | 6.3% |
12.0%
5.7 pts better
|
11.4%
5.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who lose too much weight | 9.2% |
5.2%
4 pts worse
|
5.4%
3.8 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 14.7% |
19.2%
4.5 pts better
|
19.6%
4.9 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antipsychotic medication | 22.5% |
22.5%
About the same
|
16.7%
5.8 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.1% |
17.7%
1.6 pts better
|
16.3%
0.2 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose need for help with daily activities has increased | 24.0% |
17.6%
6.4 pts worse
|
14.9%
9.1 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.5% |
1.0%
0.5 pts better
|
1.0%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a urinary tract infection | 1.2% |
2.0%
0.8 pts better
|
1.7%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.7% |
21.7%
1 pts worse
|
19.8%
2.9 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with pressure ulcers | 4.2% |
4.6%
0.4 pts better
|
5.1%
0.9 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 71.1% |
77.1%
6 pts worse
|
81.7%
10.6 pts worse
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who had an outpatient emergency department visit | 16.4% |
11.8%
4.6 pts worse
|
12.0%
4.4 pts worse
|
Short Stay · 20240701-20250630 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.3%
1.3 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 88.9% |
77.7%
11.2 pts better
|
79.7%
9.2 pts better
|
Short Stay · 2024Q3-2025Q2 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 17.5% |
25.8%
8.3 pts better
|
23.9%
6.4 pts better
|
Short Stay · 20240701-20250630 |
Survey summary
Top issue: Resident Assessment and Care Planning (5 deficiencies)
11 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Quality of Life and Care (12 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Top issue: Quality of Life and Care (8 deficiencies)
16 fire-safety deficiencies
Top issue: Smoke (6 deficiencies)
Fire safety
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-10-24
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2025-10-24
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2025-10-24
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-10-24
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-10-24
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-10-24
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-10-24
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-10-24
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-10-24
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-10-24
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2025-10-24
Fire Safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2024-10-17
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2024-10-17
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-10-17
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-10-17
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2024-10-17
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-17
Fire Safety
Establish staff and initial training requirements.
Corrected 2023-12-19
Fire Safety
Conduct testing and exercise requirements.
Corrected 2023-12-19
Fire Safety
Implement emergency and standby power systems.
Corrected 2023-12-19
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2023-12-19
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-12-19
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-19
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-19
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-12-19
Fire Safety
Install properly constructed windows in hallway walls or doors.
Corrected 2023-12-19
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-12-19
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2023-12-19
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-12-19
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-12-19
Fire Safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-12-19
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-12-19
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2023-12-19
Inspection history
Health
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-10-16
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-10-16
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-10-16
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-10-16
Health
Ensure each resident receives an accurate assessment.
Corrected 2025-10-16
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-10-16
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-10-16
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-10-16
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-10-16
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-10-16
Health
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2025-10-16
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-10-16
Health
Provide and implement an infection prevention and control program.
Corrected 2025-10-16
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-08-22
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-31
Health
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected 2024-10-31
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-10-02
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-13
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-02
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-08-13
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-13
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-08-13
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-08-13
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-08-13
Health
Provide and implement an infection prevention and control program.
Corrected 2024-08-13
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-13
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-13
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-02
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-10-02
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-13
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-08-13
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-08-13
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-08-13
Health
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-08-13
Health
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-08-13
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-10-02
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-02
Health
Respond appropriately to all alleged violations.
Corrected 2024-08-13
Health
Ensure each resident receives an accurate assessment.
Corrected 2024-08-13
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-08-13
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-08-13
Health
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-08-13
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-13
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-08-13
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-10-02
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-10-02
Health
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2024-08-13
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-08-13
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-08-13
Health
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-09-09
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-11-22
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2023-11-22
Health
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-11-22
Health
Provide and implement an infection prevention and control program.
Corrected 2023-11-22
Health
Implement a program that monitors antibiotic use.
Corrected 2023-11-22
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-22
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-12-13
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-13
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-11-22
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-11-22
Health
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-11-22
Health
Respond appropriately to all alleged violations.
Corrected 2023-11-22
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-22
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-11-22
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-11-22
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-12-13
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-22
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-11-22
Health
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2023-11-22
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-12-13
Health
Provide care or services that was trauma informed and/or culturally competent.
Corrected 2023-11-22
Health
Observe each nurse aide's job performance and give regular training.
Corrected 2023-11-22
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-11-22
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-11-22
Health
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-11-22
Health
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2023-11-22
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-12-13
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-06-05
Penalties and ownership
Fine · fine $73,306
Fine
Fine · fine $197,121
Fine
Fine · fine $15,593
Fine
5% Or Greater Direct Ownership Interest · Individual
Contracted Managing Employee · Individual
Contracted Managing Employee · Individual
Nearby options
Medford, MA
1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $165,163 in total fines with 30 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle
Malden, MA
4-star overall rating with 3-star inspections with 10 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle
Stoneham, MA
3-star overall rating with 2-star inspections with abuse icon flag with $39,559 in total fines with 6 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle
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