Federal inspection record · CMS data as of October 1, 2026

Raleigh Court Health And Rehabilitation Center

1527 Grandin Road Southwest, Roanoke, VA · (540) 342-9525

CMS overall rating

4 of 5

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Certified beds
120
Residents per day
113
Ownership
For-Profit
Chain
Lifeworks Rehab
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 6, 1990

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

Raleigh Court Health And Rehabilitation Center carries 45 inspection points. That is fewer than 66% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 45 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

29 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 21 4 pts
E 5 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 12, 2020 · Standard inspection · Quality of Life and Care · F689 · Corrected August 2, 2019

Everything else, by area of care

Resident Rights6D
  1. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    August 15, 2024 · Complaint · F580 · Corrected October 10, 2024

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    May 22, 2024 · Complaint · F550 · Corrected June 20, 2024

  3. D

    Give the resident's representative the ability to exercise the resident's rights.

    December 19, 2022 · Standard · F551 · Corrected February 27, 2023

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 19, 2022 · Standard · F580 · Corrected February 27, 2023

  5. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 19, 2022 · Standard · F584 · Corrected February 27, 2023

  6. C

    Honor the resident's right to choose his or her attending physician.

    December 19, 2022 · Standard · F555 · Corrected February 27, 2023

Pharmacy Service6E
  1. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    August 15, 2024 · Standard · F757 · Corrected October 10, 2024

  2. D

    Ensure that residents are free from significant medication errors.

    August 15, 2024 · Standard · F760 · Corrected October 10, 2024

  3. E

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    December 19, 2022 · Standard · F756 · Corrected February 27, 2023

  4. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 19, 2022 · Standard · F761 · Corrected February 27, 2023

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 19, 2022 · Standard · F758 · Corrected February 27, 2023

  6. D

    Ensure that residents are free from significant medication errors.

    December 19, 2022 · Standard · F760 · Corrected February 27, 2023

Resident Assessment and Care Planning5D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 15, 2024 · Standard · F656 · Corrected October 10, 2024

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 22, 2024 · Complaint · F842 · Corrected June 20, 2024

  3. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    December 19, 2022 · Standard · F645 · Corrected February 27, 2023

  4. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    December 19, 2022 · Standard · F655 · Corrected February 27, 2023

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 19, 2022 · Standard · F842 · Corrected February 27, 2023

Quality of Life and Care5E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 15, 2024 · Standard · F689 · Corrected October 10, 2024

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 22, 2024 · Complaint · F684 · Corrected June 20, 2024

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 19, 2022 · Standard · F677 · Corrected February 27, 2023

  4. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 19, 2022 · Standard · F684 · Corrected February 27, 2023

  5. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    December 19, 2022 · Standard · F686 · Corrected February 27, 2023

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    December 19, 2022 · Standard · F606 · Corrected February 27, 2023

  2. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    December 19, 2022 · Standard · F607 · Corrected February 27, 2023

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 19, 2022 · Standard · F609 · Corrected February 27, 2023

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 15, 2024 · Standard · F812 · Corrected October 10, 2024

Nursing and Physician Services1C
  1. C

    Post nurse staffing information every day.

    August 15, 2024 · Standard · F732 · Corrected October 10, 2024

Administration1D
  1. D

    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    May 22, 2024 · Complaint · F776 · Corrected June 20, 2024

Inspection history

  1. 2024-08-15

    7 health deficiencies · 0 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

  2. 2022-12-19

    17 health deficiencies · 9 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  3. 2020-03-12

    5 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 42 min of nursing staff time a day, 31 min of it from a registered nurse.

This home

3 h 42 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 52% of nursing staff and 60% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.8 pts better98.0%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.4 pts better95.7%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.6 pts worse4.1%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms67.5 pts worse88.0%20.5%13.5%
Percentage of long-stay residents who lose too much weight1.7 pts better3.6%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1 pts better19.7%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.8 pts better13.4%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2 pts better12.2%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.9 pts better12.6%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.0%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection1.6 pts better0.0%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.6 pts worse21.9%21.3%18.3%
Percentage of long-stay residents with pressure ulcers1.7 pts better2.7%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.7 pts better88.9%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.2 pts worse12.7%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better1.0%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10 pts better83.3%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.8 pts better12.2%22.0%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Raleigh Court Holdings I LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Charles 1994 & Family LLC5% Or Greater Indirect Ownership Interest · Organization0%9 facilities
Charles 1994 Family Grantor Trust5% Or Greater Indirect Ownership Interest · Organization0%40 facilities
Charles 1994 LLC5% Or Greater Indirect Ownership Interest · Organization0%9 facilities
Edward 1998 Family Grantor Trust5% Or Greater Indirect Ownership Interest · Organization0%38 facilities
Edward 1998 LLC5% Or Greater Indirect Ownership Interest · Organization0%7 facilities
Flannagan, KorieW-2 Managing Employee · Individual0%2 facilities
Kss 2000 Family Trust5% Or Greater Indirect Ownership Interest · Organization0%8 facilities
Ml 2000 Family Trust5% Or Greater Indirect Ownership Interest · Organization0%8 facilities
Rczbm West Manager LLCOperational/Managerial Control · Organization0%8 facilities
Redrock West LLC5% Or Greater Indirect Ownership Interest · Organization0%9 facilities
Saul 2012 Family Grantor Trust5% Or Greater Indirect Ownership Interest · Organization0%39 facilities
Saul 2012 LLC5% Or Greater Indirect Ownership Interest · Organization0%7 facilities

·

Fire safety

19 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 19, 2022 · K353 · Corrected April 3, 2024

  2. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 19, 2022 · K345 · Corrected April 3, 2024

  3. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    December 19, 2022 · K355 · Corrected April 3, 2024

  4. D

    Install corridor and hallway doors that block smoke.

    December 19, 2022 · K363 · Corrected October 3, 2023

  5. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 12, 2020 · K345 · Corrected March 12, 2021

  6. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 12, 2020 · K353 · Corrected March 12, 2021

  7. D

    Install corridor and hallway doors that block smoke.

    March 12, 2020 · K363 · Corrected March 12, 2021

Miscellaneous4F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    December 19, 2022 · K761 · Corrected April 3, 2024

  2. E

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    March 12, 2020 · K761 · Corrected March 12, 2021

  3. D

    Provide a written emergency evacuation plan.

    March 12, 2020 · K711 · Corrected March 12, 2021

  4. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    March 12, 2020 · K741 · Corrected March 12, 2021

Egress3E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 19, 2022 · K211 · Corrected June 12, 2023

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    March 12, 2020 · K211 · Corrected March 12, 2021

  3. D

    Have properly located and lighted "Exit" signs.

    March 12, 2020 · K293 · Corrected March 12, 2021

Services3E
  1. E

    Have properly installed electrical wiring and gas equipment.

    December 19, 2022 · K511 · Corrected October 3, 2023

  2. E

    Have properly installed electrical wiring and gas equipment.

    March 12, 2020 · K511 · Corrected March 12, 2021

  3. D

    Have elevators that firefighters can control in the event of a fire.

    March 12, 2020 · K531 · Corrected March 12, 2021

Gas, Vacuum, and Electrical Systems2F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    December 19, 2022 · K914 · Corrected June 12, 2023

  2. E

    Have generator or other power source capable of supplying service within 10 seconds.

    December 19, 2022 · K918 · Corrected April 3, 2024

·

Other homes nearby

  1. Old Southwest Health And Rehabilitation

    Roanoke, VA · Eastern Healthcare Group

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 32 min
    Fines
    $135,633
  2. Worst citation, 3 yrs
    D
    Nursing / resident / day
    5 h 38 min
    Fines
    $0
  3. South Roanoke Nursing And Rehabilitation

    Roanoke, VA · Heritage Hall

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 3 min
    Fines
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