Baxter Springs, KS

Quaker Hill Manor

4-star overall rating with 4-star inspections with 11 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

8675 Se 72nd Terrace, Baxter Springs, KS

(620) 848-3797

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

53

Certified beds

Average residents

46

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Americare Senior Living

Operator or chain grouping

Approved since

2003-07-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

23 facilities

Chain averages 4 overall / 4 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.71

Registered nurse staffing · state 0.72 · national 0.68

LPN hours / resident day

0.49

Licensed practical nurse staffing · state 0.67 · national 0.87

Aide hours / resident day

2.52

Nurse aide staffing · state 2.69 · national 2.35

Total nurse hours

3.72

All reported nurse hours · state 4.07 · national 3.89

Licensed hours

1.20

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

3.22

Weekend nurse staffing · state 3.58 · national 3.43

Weekend RN hours

0.41

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.04 · national 0.07

Adjusted RN hours

0.87

CMS adjusted RN staffing hours

Adjusted total hours

4.52

CMS adjusted total nurse staffing hours

Case-mix index

1.13

Higher values indicate more complex resident acuity

RN turnover

63%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

38%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,833

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

28.66

Composite VBP score used to determine payment impact.

Payment multiplier

0.9851

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.73% · Performance 22.54% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

2.12

Baseline 7.38% · Performance 7.20% · Measure score 2.12 · Achievement 2.12 · Improvement 0.24

Total nurse turnover

5.25

Baseline 57.50% · Performance 42.22% · Measure score 5.25 · Achievement 5.25 · Improvement 4.18

Adjusted total nurse staffing

4.09

Baseline 3.85 hours · Performance 4.24 hours · Measure score 4.09 · Achievement 4.09 · Improvement 1.53

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.96%
10.72%
0.8 pts better
No Different than the National Rate · Eligible stays 88 · Observed rate 7.95% · Lower 95% interval 6.45%
Discharge to community 64.86%
50.57%
14.3 pts better
Better than the National Rate · Eligible stays 61 · Observed rate 63.93% · Lower 95% interval 54.57%
Medicare spending per beneficiary 1.26
1.02
0.2 pts worse
Drug regimen review with follow-up 93.55%
95.27%
1.7 pts worse
Numerator 58 · Denominator 62
Falls with major injury 1.61%
0.77%
0.8 pts worse
Numerator 1 · Denominator 62
Discharge self-care score 48.65%
53.69%
5 pts worse
Numerator 18 · Denominator 37
Discharge mobility score 35.14%
50.94%
15.8 pts worse
Numerator 13 · Denominator 37
Pressure ulcers or injuries, new or worsened 3.23%
2.29%
0.9 pts worse
Numerator 2 · Denominator 62 · Adjusted rate 3.65%
Healthcare-associated infections requiring hospitalization 7.2%
7.12%
0.1 pts worse
No Different than the National Rate · Eligible stays 60 · Observed rate 6.67% · Lower 95% interval 4.38%
Staff COVID-19 vaccination coverage 6.67%
8.2%
1.5 pts worse
Numerator 4 · Denominator 60
Staff flu vaccination coverage 74.58%
42%
32.6 pts better
Numerator 44 · Denominator 59
Discharge function score 72.97%
56.45%
16.5 pts better
Numerator 27 · Denominator 37
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 39 · Denominator 39
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 9.68%
25.2%
15.5 pts worse
Numerator 3 · Denominator 31

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.9
1.8
1.1 pts worse
1.9
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 3.1 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
2.2
0.3 pts better
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.9 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
91.8%
6.9 pts better
93.4%
5.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.4% · Q2 100.0% · Q3 100.0% · Q4 97.6% · 4Q avg 98.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.5%
4.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 5.1%
4.4%
0.7 pts worse
3.3%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 5.3% · Q3 5.1% · Q4 4.9% · 4Q avg 5.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.4%
5.6%
4.2 pts better
11.4%
10 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 5.3% · 4Q avg 1.4%
Percentage of long-stay residents who lose too much weight 3.1%
5.0%
1.9 pts better
5.4%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 0.0% · Q3 2.9% · Q4 3.3% · 4Q avg 3.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 29.8%
23.2%
6.6 pts worse
19.6%
10.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.0% · Q2 24.2% · Q3 33.3% · Q4 36.1% · 4Q avg 29.8%
Percentage of long-stay residents who received an antipsychotic medication 23.0%
19.8%
3.2 pts worse
16.7%
6.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.2% · Q2 25.0% · Q3 25.0% · Q4 23.1% · 4Q avg 23.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 24.6%
18.4%
6.2 pts worse
16.3%
8.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 24.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 14.6%
18.8%
4.2 pts better
14.9%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 21.9% · Q3 11.4% · Q4 20.0% · 4Q avg 14.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 3.5%
1.8%
1.7 pts worse
1.0%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 6.9% · Q3 0.0% · Q4 0.0% · 4Q avg 3.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.5%
3.1%
0.4 pts worse
1.7%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 2.8% · Q3 0.0% · Q4 2.9% · 4Q avg 3.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.0%
23.2%
1.8 pts worse
19.8%
5.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.2% · Q2 29.7% · Q3 23.2% · Q4 27.7% · 4Q avg 25.0%
Percentage of long-stay residents with pressure ulcers 4.6%
4.6%
About the same
5.1%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.1% · Q3 4.4% · Q4 10.0% · 4Q avg 4.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.6%
75.6%
14 pts better
81.7%
7.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 79.6% · Q2 88.9% · Q3 97.8% · Q4 92.5% · 4Q avg 89.6%
Percentage of short-stay residents who had an outpatient emergency department visit 11.7%
11.7%
About the same
12.0%
0.3 pts better
Short Stay · 20240701-20250630 · Adjusted 11.7% · Observed 11.9% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
2.2%
2.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 83.7%
73.5%
10.2 pts better
79.7%
4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 83.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 45.7%
23.0%
22.7 pts worse
23.9%
21.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 45.7% · Observed 44.1% · Expected 23.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-03 · Fire 2025-12-03

11 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 2 Health 2024-02-15 · Fire 2024-02-15

6 health deficiencies

Top issue: Environmental (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-06-16 · Fire 2022-06-16

3 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

7 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-12-03

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-02-02

F · Potential for more than minimal harm 2025-12-03

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-02-02

F · Potential for more than minimal harm 2025-12-03

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-02-11

F · Potential for more than minimal harm 2025-12-03

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2026-02-02

F · Potential for more than minimal harm 2025-12-03

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2026-02-02

E · Potential for more than minimal harm 2025-12-03

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-02

E · Potential for more than minimal harm 2025-12-03

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-01-22

D · Potential for more than minimal harm 2025-12-03

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2026-02-02

F · Potential for more than minimal harm 2024-02-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-18

E · Potential for more than minimal harm 2024-02-15

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-03-18

E · Potential for more than minimal harm 2024-02-15

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-03-18

D · Potential for more than minimal harm 2024-02-15

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-03-18

F · Potential for more than minimal harm 2022-06-16

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-08-30

F · Potential for more than minimal harm 2022-06-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-30

F · Potential for more than minimal harm 2022-06-16

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2022-08-30

F · Potential for more than minimal harm 2022-06-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-08-30

F · Potential for more than minimal harm 2022-06-16

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2022-08-30

F · Potential for more than minimal harm 2022-06-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-08-30

F · Potential for more than minimal harm 2022-06-16

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-08-30

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-12-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-12-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-01-16

C · Minimal harm 2025-12-03

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2026-01-16

C · Minimal harm 2025-12-03

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-01-16

F · Potential for more than minimal harm 2024-02-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-08

F · Potential for more than minimal harm 2024-02-15

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-03-08

D · Potential for more than minimal harm 2024-02-15

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-03-08

D · Potential for more than minimal harm 2024-02-15

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-08

D · Potential for more than minimal harm 2024-02-15

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-08

D · Potential for more than minimal harm 2024-02-15

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-03-08

D · Potential for more than minimal harm 2022-06-16

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2022-06-27

D · Potential for more than minimal harm 2022-06-16

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-06-27

D · Potential for more than minimal harm 2022-06-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-06-27

Penalties and ownership

What sits behind the stars

Ownership

R H Montgomery Properties, Inc

5% Or Greater Direct Ownership Interest · Organization

100% 15 facilities 2003-01-01
Montgomery, Anna

5% Or Greater Indirect Ownership Interest · Individual

50% 16 facilities 2013-01-01
Montgomery, Richard

5% Or Greater Indirect Ownership Interest · Individual

50% 16 facilities 2003-01-01
Americare Systems, Inc.

Operational/Managerial Control · Organization

0% 23 facilities 2001-01-01
Bailey, Amy

W-2 Managing Employee · Individual

0% 1 facilities 2019-06-01
Reiker, James

Operational/Managerial Control · Individual

0% 13 facilities 2000-04-01
Reiker, James

Corporate Officer · Individual

0% 13 facilities 2002-04-02
Schade, Kyle

Corporate Officer · Individual

0% 23 facilities 2021-03-01

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