Federal inspection record · CMS data as of October 1, 2026

Quabbin Valley Healthcare

821 Daniel Shays Highway, Athol, MA · (978) 895-0147

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
142
Residents per day
123
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 17, 1987

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Quabbin Valley Healthcare carries 68 inspection points. That is fewer than 24% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 68 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

42 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 31 4 pts
E 4 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 5 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 17, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 11, 2024

  2. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 1, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected May 24, 2024

Everything else, by area of care

Quality of Life and Care11E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 23, 2025 · Complaint · F689 · Corrected December 16, 2025

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 12, 2025 · Standard · F686 · Corrected September 30, 2025

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 12, 2025 · Standard · F690 · Corrected September 30, 2025

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 12, 2025 · Standard · F695 · Corrected September 30, 2025

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    August 12, 2025 · Standard · F698 · Corrected September 30, 2025

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    June 17, 2024 · Standard · F695 · Corrected July 19, 2024

  7. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 28, 2023 · Standard · F689 · Corrected May 9, 2023

  8. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 28, 2023 · Standard · F686 · Corrected May 9, 2023

  9. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 28, 2023 · Standard · F690 · Corrected May 9, 2023

  10. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 28, 2023 · Standard · F698 · Corrected May 9, 2023

  11. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    March 28, 2023 · Standard · F744 · Corrected May 9, 2023

Resident Assessment and Care Planning7D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 23, 2025 · Complaint · F656 · Corrected December 16, 2025

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 12, 2025 · Standard · F658 · Corrected September 30, 2025

  3. B

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    August 12, 2025 · Standard · F636 · Corrected September 30, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 17, 2024 · Standard · F842 · Corrected July 19, 2024

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 7, 2024 · Complaint · F842 · Corrected March 22, 2024

  6. D

    Ensure each resident receives an accurate assessment.

    March 28, 2023 · Standard · F641 · Corrected May 9, 2023

  7. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 28, 2023 · Standard · F656 · Corrected May 9, 2023

Infection Control6D
  1. D

    Provide and implement an infection prevention and control program.

    February 25, 2026 · Complaint · F880 · Corrected March 13, 2026

  2. D

    Provide and implement an infection prevention and control program.

    August 12, 2025 · Standard · F880 · Corrected September 30, 2025

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    August 12, 2025 · Standard · F883 · Corrected September 30, 2025

  4. D

    Provide and implement an infection prevention and control program.

    June 17, 2024 · Standard · F880 · Corrected July 19, 2024

  5. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    June 17, 2024 · Standard · F883 · Corrected July 19, 2024

  6. D

    Provide and implement an infection prevention and control program.

    March 28, 2023 · Standard · F880 · Corrected May 9, 2023

Freedom from Abuse, Neglect, and Exploitation5D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    August 12, 2025 · Standard · F607 · Corrected September 30, 2025

  2. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    August 6, 2024 · Complaint · F604 · Corrected August 30, 2024

  3. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 1, 2024 · Complaint · F607 · Corrected May 24, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 1, 2024 · Complaint · F609 · Corrected May 24, 2024

  5. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    February 28, 2024 · Complaint · F607 · Corrected March 22, 2024

Environmental4D
  1. D

    Provide a bathroom in or located near each resident’s room.

    April 9, 2025 · Complaint · F918 · Corrected April 30, 2025

  2. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    April 9, 2025 · Complaint · F912 · Corrected April 30, 2025

  3. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    June 17, 2024 · Standard · F912 · Corrected July 12, 2024

  4. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    March 28, 2023 · Standard · F912 · Corrected May 9, 2023

Pharmacy Service2E
  1. E

    Ensure medication error rates are not 5 percent or greater.

    August 12, 2025 · Standard · F759 · Corrected September 30, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 12, 2025 · Standard · F761 · Corrected September 30, 2025

Resident Rights2D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 12, 2025 · Standard · F550 · Corrected September 30, 2025

  2. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    June 17, 2024 · Standard · F622 · Corrected July 12, 2024

Nursing and Physician Services1B
  1. B

    Post nurse staffing information every day.

    August 12, 2025 · Standard · F732 · Corrected September 30, 2025

Administration1E
  1. E

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    June 17, 2024 · Standard · F773 · Corrected July 19, 2024

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 28, 2023 · Standard · F812 · Corrected May 9, 2023

Inspection history

  1. 2025-08-12

    16 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2024-06-17

    9 health deficiencies · 8 fire-safety deficiencies

    Top issue: Environmental (3 deficiencies)

  3. 2023-03-28

    17 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 37 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 37 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$62,250 in federal fines on record over the past three years.

DatePenaltyAmount
2024-09-17Fine$9,318
2024-05-01Fine$52,932

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.71.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days2 pts worse3.41.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.8 pts better97.7%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.7 pts worse91.8%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.4 pts better3.0%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms17.2 pts better0.2%17.4%13.5%
Percentage of long-stay residents who lose too much weight1 pts better4.0%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.9 pts worse28.4%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.4 pts better18.1%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.9 pts worse16.8%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.5 pts worse22.3%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same0.7%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.5 pts better1.2%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.2 pts worse26.6%20.4%18.3%
Percentage of long-stay residents with pressure ulcers0.5 pts better3.7%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.7 pts better91.6%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.5 pts worse16.3%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8.7 pts better86.8%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts worse28.4%25.7%23.4%

·

Who owns and runs it

22 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
New England Innovative Health Care Pllc5% Or Greater Direct Ownership Interest · Organization75%1 facilities
Cuzzupoli, Amy5% Or Greater Indirect Ownership Interest · Individual25%1 facilities
Jaleel, Mohammed5% Or Greater Indirect Ownership Interest · Individual25%1 facilities
Jjp Ii Holdings5% Or Greater Direct Ownership Interest · Organization25%1 facilities
Merchant, Asif5% Or Greater Indirect Ownership Interest · Individual25%6 facilities
Someswarananthan, Janarthanan5% Or Greater Indirect Ownership Interest · Individual25%7 facilities
Co 24 LLC5% Or Greater Direct Ownership Interest · Organization0%1 facilities
Co 24 LLCOperational/Managerial Control · Organization0%1 facilities
Co 24 LLCAdp Of The SNF · Organization0%1 facilities
Cuzzupoli, AmyAdp Of The SNF · Individual0%1 facilities
Jaleel, MohammedCorporate Director · Individual0%1 facilities
Jaleel, MohammedOperational/Managerial Control · Individual0%1 facilities
Jaleel, MohammedAdp Of The SNF · Individual0%1 facilities
Jjp Ii HoldingsOperational/Managerial Control · Organization0%1 facilities
Jjp Ii HoldingsAdp Of The SNF · Organization0%1 facilities
Merchant, AsifAdp Of The SNF · Individual0%6 facilities
New England Innovative Health Care PllcOperational/Managerial Control · Organization0%1 facilities
New England Innovative Health Care PllcAdp Of The SNF · Organization0%1 facilities
Someswarananthan, JanarthananAdp Of The SNF · Individual0%7 facilities
Wheeler, Scott5% Or Greater Indirect Ownership Interest · Individual0%3 facilities
Wheeler, ScottOperational/Managerial Control · Individual0%3 facilities
Wheeler, ScottAdp Of The SNF · Individual0%3 facilities

·

Fire safety

12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness6F
  1. F

    Develop a communication plan.

    August 12, 2025 · E29 · Corrected September 4, 2025

  2. E

    Conduct testing and exercise requirements.

    June 17, 2024 · E39 · Corrected July 9, 2024

  3. D

    Develop Emergency Preparedness policies and procedures.

    June 17, 2024 · E13 · Corrected July 9, 2024

  4. D

    Develop a communication plan.

    June 17, 2024 · E29 · Corrected July 9, 2024

  5. D

    Establish emergency prep training and testing.

    June 17, 2024 · E36 · Corrected July 9, 2024

  6. D

    Develop and maintain an Emergency Preparedness Program (EP).

    June 17, 2024 · E4 · Corrected July 9, 2024

Smoke2F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 12, 2025 · K353 · Corrected September 30, 2025

  2. E

    Inspect, test, and maintain automatic sprinkler systems.

    June 17, 2024 · K353 · Corrected August 26, 2024

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 12, 2025 · K918 · Corrected September 30, 2025

  2. D

    Have generator or other power source capable of supplying service within 10 seconds.

    June 17, 2024 · K918 · Corrected July 19, 2024

Services1E
  1. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    August 12, 2025 · K521 · Corrected September 30, 2025

Miscellaneous1D
  1. D

    Have simulated fire drills held at unexpected times.

    June 17, 2024 · K712 · Corrected July 30, 2024

·

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    Nursing / resident / day
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    Fines
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