Tucson, AZ

Pueblo Springs Rehabilitation Center

3-star overall rating with 2-star inspections with 7 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

5545 East Lee Street, Tucson, AZ

(520) 296-2306

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

129

Certified beds

Average residents

83

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1981-01-16

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.29

Registered nurse staffing · state 0.72 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 1.04 · national 0.87

Aide hours / resident day

1.74

Nurse aide staffing · state 2.36 · national 2.35

Total nurse hours

2.99

All reported nurse hours · state 4.12 · national 3.89

Licensed hours

1.25

RN + LPN hours · state 1.76 · national 1.54

Weekend hours

2.65

Weekend nurse staffing · state 3.62 · national 3.43

Weekend RN hours

0.15

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.32

CMS adjusted RN staffing hours

Adjusted total hours

3.35

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

52%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,616

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

26.19

Composite VBP score used to determine payment impact.

Payment multiplier

0.9841

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.60% · Performance 21.77% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

4.07

Baseline 6.44% · Performance 6.62% · Measure score 4.07 · Achievement 4.07 · Improvement 0

Total nurse turnover

3.85

Baseline 59.09% · Performance 47.95% · Measure score 3.85 · Achievement 3.85 · Improvement 2.76

Adjusted total nurse staffing

2.55

Baseline 3.83 hours · Performance 3.80 hours · Measure score 2.55 · Achievement 2.55 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 15.36%
10.72%
4.6 pts worse
No Different than the National Rate · Eligible stays 102 · Observed rate 24.51% · Lower 95% interval 10.16%
Discharge to community 50.53%
50.57%
About the same
No Different than the National Rate · Eligible stays 104 · Observed rate 41.35% · Lower 95% interval 40.33%
Medicare spending per beneficiary 0.87
1.02
0.2 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 39 · Denominator 39
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 39
Discharge self-care score 73.91%
53.69%
20.2 pts better
Numerator 17 · Denominator 23
Discharge mobility score 86.96%
50.94%
36 pts better
Numerator 20 · Denominator 23
Pressure ulcers or injuries, new or worsened 2.56%
2.29%
0.3 pts worse
Numerator 1 · Denominator 39 · Adjusted rate 2.58%
Healthcare-associated infections requiring hospitalization 6.62%
7.12%
0.5 pts better
No Different than the National Rate · Eligible stays 35 · Observed rate 5.71% · Lower 95% interval 3.56%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 99
Staff flu vaccination coverage 8.72%
42%
33.3 pts worse
Numerator 15 · Denominator 172
Discharge function score 91.3%
56.45%
34.8 pts better
Numerator 21 · Denominator 23
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 26 · Denominator 26
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.7%
97.1%
2.4 pts worse
93.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 94.8% · Q2 95.0% · Q3 96.8% · Q4 92.2% · 4Q avg 94.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.7%
94.6%
0.9 pts worse
95.5%
1.8 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 93.7%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
2.1%
2.1 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 17.0%
4.2%
12.8 pts worse
11.4%
5.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 12.2% · Q3 21.1% · Q4 30.5% · 4Q avg 17.0%
Percentage of long-stay residents who lose too much weight 1.3%
5.3%
4 pts better
5.4%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 1.7% · Q3 0.0% · Q4 0.0% · 4Q avg 1.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.2%
20.5%
0.7 pts worse
19.6%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.8% · Q2 23.7% · Q3 19.0% · Q4 19.4% · 4Q avg 21.2%
Percentage of long-stay residents who received an antipsychotic medication 1.3%
11.8%
10.5 pts better
16.7%
15.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.9% · Q3 2.6% · Q4 0.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.3%
0.3 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.6%
14.5%
0.9 pts better
16.3%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 13.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 3.4%
10.8%
7.4 pts better
14.9%
11.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 5.3% · Q3 3.3% · Q4 3.3% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.8%
0.9%
0.1 pts better
1.0%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.4% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
1.2%
0.8 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.4%
20.5%
3.1 pts better
19.8%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.7% · Q2 18.5% · Q3 14.7% · Q4 17.1% · 4Q avg 17.4%
Percentage of long-stay residents with pressure ulcers 5.1%
4.8%
0.3 pts worse
5.1%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 5.6% · Q3 3.7% · Q4 4.9% · 4Q avg 5.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
91.1%
0.3 pts better
81.7%
9.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 95.4% · Q2 91.7% · Q3 89.8% · Q4 88.6% · 4Q avg 91.4%
Percentage of short-stay residents who had an outpatient emergency department visit 7.6%
10.7%
3.1 pts better
12.0%
4.4 pts better
Short Stay · 20240701-20250630 · Adjusted 7.6% · Observed 9.5% · Expected 14.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.1%
0.5 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 84.0%
87.3%
3.3 pts worse
79.7%
4.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 84.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.1%
24.6%
2.5 pts worse
23.9%
3.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.1% · Observed 33.3% · Expected 29.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-04-25 · Fire 2023-04-25

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2022-03-24 · Fire 2022-03-24

8 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2019-10-24 · Fire 2019-10-24

13 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2023-04-25

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-07-11

D · Potential for more than minimal harm 2023-04-25

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-07-11

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-06-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-07

E · Potential for more than minimal harm 2025-06-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-07

D · Potential for more than minimal harm 2025-06-06

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-07-07

D · Potential for more than minimal harm 2025-06-06

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-07-07

D · Potential for more than minimal harm 2023-12-07

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-26

D · Potential for more than minimal harm 2023-12-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-26

E · Potential for more than minimal harm 2023-04-25

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-06-16

E · Potential for more than minimal harm 2023-04-25

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-06-16

D · Potential for more than minimal harm 2023-04-25

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-06-16

E · Potential for more than minimal harm 2023-03-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-26

E · Potential for more than minimal harm 2023-03-30

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-03-30

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-05-26

E · Potential for more than minimal harm 2022-03-24

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-04-15

E · Potential for more than minimal harm 2019-10-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-12-13

E · Potential for more than minimal harm 2019-10-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-10-24

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-10-24

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-10-24

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-10-24

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-10-24

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2019-12-13

D · Potential for more than minimal harm 2019-10-24

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2019-12-13

Penalties and ownership

What sits behind the stars

Ownership

Bandera Healthcare LLC

5% Or Greater Direct Ownership Interest · Organization

100% 33 facilities 2022-01-01
Barnes, Jacob

Operational/Managerial Control · Individual

0% 1 facilities 2026-01-09
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2017-06-23
Keetch, Chad

Corporate Director · Individual

0% 176 facilities 2011-03-01

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