Federal inspection record · CMS data as of October 1, 2026

PruittHealth-Rockingham

804 South Long Drive, Rockingham, NC · (910) 997-4493

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
120
Residents per day
81
Ownership
For-Profit
Chain
Pruitthealth
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 21, 1991

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

PruittHealth-Rockingham carries 14 inspection points. That is fewer than 70% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 14 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

21 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 13 4 pts
E 7 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning9E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 24, 2025 · Complaint · F658 · Corrected March 12, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 24, 2025 · Standard · F656 · Corrected March 13, 2025

  3. E

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    November 16, 2023 · Standard · F636 · Corrected December 14, 2023

  4. E

    Assure that each resident’s assessment is updated at least once every 3 months.

    November 16, 2023 · Standard · F638 · Corrected December 14, 2023

  5. E

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    November 16, 2023 · Standard · F640 · Corrected December 14, 2023

  6. D

    Ensure each resident receives an accurate assessment.

    November 16, 2023 · Standard · F641 · Corrected December 14, 2023

  7. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 16, 2023 · Standard · F657 · Corrected December 14, 2023

  8. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 16, 2023 · Standard · F658 · Corrected December 14, 2023

  9. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 16, 2023 · Standard · F842 · Corrected December 14, 2023

Quality of Life and Care3E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 14, 2026 · Standard · F684 · Corrected June 3, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 24, 2025 · Complaint · F686 · Corrected March 12, 2025

  3. E

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    November 16, 2023 · Standard · F694 · Corrected December 14, 2023

Resident Rights2E
  1. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 24, 2025 · Standard · F585 · Corrected March 13, 2025

  2. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    February 24, 2025 · Complaint · F561 · Corrected March 12, 2025

Freedom from Abuse, Neglect, and Exploitation2E
  1. E

    Protect each resident from the wrongful use of the resident's belongings or money.

    February 24, 2025 · Complaint · F602 · Corrected March 13, 2025

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 24, 2025 · Standard · F600 · Corrected March 13, 2025

Nursing and Physician Services2D
  1. B

    Post nurse staffing information every day.

    February 24, 2025 · Standard · F732 · Corrected March 12, 2025

  2. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    November 16, 2023 · Standard · F947 · Corrected December 14, 2023

Administration2D
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    November 16, 2023 · Standard · F849 · Corrected December 14, 2023

  2. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    November 16, 2023 · Standard · F867 · Corrected December 14, 2023

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 24, 2025 · Standard · F761 · Corrected March 12, 2025

Inspection history

  1. 2026-05-14

    1 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

  2. 2025-02-24

    9 health deficiencies · 9 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

  3. 2023-11-16

    11 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 29 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

3 h 29 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 51% of nursing staff and 63% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.5 pts better98.9%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better100.0%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.3 pts better1.1%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms5.6 pts better1.2%6.8%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts better5.3%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.4 pts better20.7%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.1 pts better13.8%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened12.9 pts better3.7%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.8 pts better5.2%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.5%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts worse2.8%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.6 pts better17.3%19.9%18.3%
Percentage of long-stay residents with pressure ulcers2.8 pts worse8.2%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.8 pts better97.3%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit12.7 pts better0.0%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better0.8%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.1 pts better96.2%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.2 pts better16.0%22.2%23.4%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Hoang, DustinW-2 Managing Employee · Individual0%2 facilities
Lapointe, KimberlyW-2 Managing Employee · Individual0%2 facilities
Olarte-Helbing, MarissaW-2 Managing Employee · Individual0%2 facilities
Pruitt, NeilCorporate Director · Individual0%91 facilities
Pruitt, NeilCorporate Officer · Individual0%91 facilities
Pruitt, NeilOperational/Managerial Control · Individual0%91 facilities
Pruitthealth IncOperational/Managerial Control · Organization0%37 facilities

·

Fire safety

18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke6E
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 14, 2026 · K353 · Corrected August 14, 2026

  2. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 14, 2026 · K321 · Corrected August 14, 2026

  3. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 14, 2026 · K345 · Corrected August 14, 2026

  4. D

    Inspect, test, and maintain automatic sprinkler systems.

    February 24, 2025 · K353 · Corrected May 14, 2025

  5. D

    Install corridor and hallway doors that block smoke.

    February 24, 2025 · K363 · Corrected May 14, 2025

  6. D

    Install corridor and hallway doors that block smoke.

    November 16, 2023 · K363 · Corrected January 17, 2024

Gas, Vacuum, and Electrical Systems4D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    May 14, 2026 · K918 · Corrected September 25, 2026

  2. D

    Ensure that testing and maintenance of electrical equipment is performed.

    May 14, 2026 · K921 · Corrected September 30, 2026

  3. D

    Have generator or other power source capable of supplying service within 10 seconds.

    February 24, 2025 · K918 · Corrected May 14, 2025

  4. D

    Have proper medical gas storage and administration areas.

    February 24, 2025 · K923 · Corrected May 14, 2025

Egress4D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    February 24, 2025 · K222 · Corrected May 14, 2025

  2. D

    Have exits that are accessible at all times.

    February 24, 2025 · K271 · Corrected May 14, 2025

  3. D

    Install proper backup exit lighting.

    February 24, 2025 · K281 · Corrected May 14, 2025

  4. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    November 16, 2023 · K211 · Corrected January 17, 2024

Services2D
  1. D

    Have properly installed electrical wiring and gas equipment.

    February 24, 2025 · K511 · Corrected May 14, 2025

  2. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    February 24, 2025 · K521 · Corrected May 14, 2025

Emergency Preparedness1F
  1. F

    Establish staff and initial training requirements.

    November 16, 2023 · E37 · Corrected December 14, 2023

Miscellaneous1D
  1. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    November 16, 2023 · K761 · Corrected January 17, 2024

·

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