Federal inspection record · CMS data as of October 1, 2026

PruittHealth-Raleigh

2420 Lake Wheeler Road, Raleigh, NC · (919) 755-0226

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
150
Residents per day
140
Ownership
For-Profit
Chain
Pruitthealth
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 1, 2006

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among North Carolina homes

PruittHealth-Raleigh carries 27 inspection points. That is fewer than 49% of North Carolina's 415 rated homes.

5★4★3★2★1★+13 homes above 189.505102550100inspection points → fewer is better on the leftThis home · 27 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–4 pts
  • 4★ 4–15 pts
  • 3★ 15–35 pts
  • 2★ 35–73.5 pts
  • 1★ over 73.5 pts

Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

34 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 3 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 21 4 pts
E 6 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 3 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 8, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected May 22, 2025

  2. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 8, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected May 22, 2025

  3. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 8, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 22, 2025

Everything else, by area of care

Quality of Life and Care8E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 5, 2026 · Complaint · F684 · Corrected September 1, 2026

  2. D

    Provide activities to meet all resident's needs.

    January 15, 2026 · Standard · F679 · Corrected February 6, 2026

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    November 15, 2024 · Standard · F690 · Corrected December 13, 2024

  4. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 29, 2023 · Standard · F689 · Corrected October 27, 2023

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 29, 2023 · Standard · F677 · Corrected October 27, 2023

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 29, 2023 · Standard · F684 · Corrected October 27, 2023

  7. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 29, 2023 · Standard · F686 · Corrected October 27, 2023

  8. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    September 29, 2023 · Standard · F688 · Corrected October 27, 2023

Resident Assessment and Care Planning7E
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 5, 2026 · Complaint · F658 · Corrected September 1, 2026

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 15, 2026 · Standard · F658 · Corrected February 6, 2026

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 25, 2025 · Complaint · F842 · Corrected January 23, 2025

  4. E

    Ensure each resident receives an accurate assessment.

    November 15, 2024 · Standard · F641 · Corrected December 13, 2024

  5. B

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 15, 2024 · Complaint · F842 · Corrected December 13, 2024

  6. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 29, 2023 · Standard · F842 · Corrected October 27, 2023

  7. B

    Ensure each resident receives an accurate assessment.

    September 29, 2023 · Standard · F641 · Corrected October 27, 2023

Resident Rights6E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    January 15, 2026 · Standard · F558 · Corrected February 6, 2026

  2. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    November 15, 2024 · Complaint · F553 · Corrected December 13, 2024

  3. E

    Honor the resident's right to manage his or her financial affairs.

    September 29, 2023 · Standard · F567 · Corrected October 27, 2023

  4. E

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    September 29, 2023 · Standard · F576 · Corrected October 27, 2023

  5. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    September 29, 2023 · Standard · F554 · Corrected October 27, 2023

  6. D

    Reasonably accommodate the needs and preferences of each resident.

    September 29, 2023 · Standard · F558 · Corrected October 27, 2023

Pharmacy Service4D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 5, 2026 · Complaint · F755 · Corrected September 1, 2026

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    August 5, 2026 · Complaint · F757 · Corrected September 1, 2026

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    June 25, 2025 · Complaint · F755 · Corrected January 23, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 29, 2023 · Standard · F761 · Corrected October 27, 2023

Nursing and Physician Services3D
  1. B

    Post nurse staffing information every day.

    November 15, 2024 · Standard · F732 · Corrected December 13, 2024

  2. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 29, 2023 · Standard · F725 · Corrected October 27, 2023

  3. C

    Post nurse staffing information every day.

    September 29, 2023 · Standard · F732 · Corrected October 27, 2023

Nutrition and Dietary1E
  1. E

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    September 29, 2023 · Standard · F809 · Corrected October 27, 2023

Administration1E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    September 29, 2023 · Standard · F867 · Corrected October 27, 2023

Infection Control1D
  1. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    September 29, 2023 · Standard · F883 · Corrected October 27, 2023

Inspection history

  1. 2026-01-15

    7 health deficiencies · 10 fire-safety deficiencies

    Top issue: Pharmacy Service (2 deficiencies)

  2. 2024-11-15

    10 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2023-09-29

    17 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 39 min of nursing staff time a day, 32 min of it from a registered nurse.

This home

3 h 39 min

North Carolina average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 37% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$16,152 in federal fines on record over the past three years.

DatePenaltyAmount
2025-05-08Fine$8,076
2025-05-08Fine$8,076

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.11.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts better1.61.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.6 pts better100.0%92.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.2 pts worse94.5%94.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts better2.9%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms5.7 pts better1.1%6.8%13.5%
Percentage of long-stay residents who lose too much weight2.2 pts better4.9%7.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.2 pts better10.9%21.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.9 pts worse18.8%13.9%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.1 pts better11.5%16.6%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.1 pts better10.9%15.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.0%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better1.7%2.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.4 pts better11.5%19.9%18.3%
Percentage of long-stay residents with pressure ulcers1.8 pts better3.6%5.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.5 pts better94.0%81.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.5 pts better9.2%12.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts worse1.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine11.9 pts better93.0%81.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.8 pts worse26.0%22.2%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Hess-Campbell, JillW-2 Managing Employee · Individual0%1 facilities
Holland, ElizabethW-2 Managing Employee · Individual0%1 facilities
Jones, KurtisW-2 Managing Employee · Individual0%1 facilities
Lapointe, KimberlyW-2 Managing Employee · Individual0%2 facilities
Pruitt, NeilCorporate Director · Individual0%91 facilities
Pruitt, NeilCorporate Officer · Individual0%91 facilities

·

Fire safety

23 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 15, 2026 · K353 · Corrected May 15, 2026

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 15, 2026 · K321 · Corrected May 15, 2026

  3. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    January 15, 2026 · K345 · Corrected May 15, 2026

  4. E

    Install corridor and hallway doors that block smoke.

    January 15, 2026 · K363 · Corrected May 15, 2026

  5. D

    Provide properly protected cooking facilities.

    January 15, 2026 · K324 · Corrected May 15, 2026

  6. E

    Inspect, test, and maintain automatic sprinkler systems.

    November 15, 2024 · K353 · Corrected February 24, 2025

  7. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    November 15, 2024 · K372 · Corrected February 24, 2025

  8. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 29, 2023 · K345 · Corrected November 24, 2023

  9. F

    Install corridor and hallway doors that block smoke.

    September 29, 2023 · K363 · Corrected November 24, 2023

  10. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    September 29, 2023 · K372 · Corrected November 24, 2023

Services5F
  1. F

    Have properly installed electrical wiring and gas equipment.

    January 15, 2026 · K511 · Corrected May 15, 2026

  2. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    January 15, 2026 · K521 · Corrected May 15, 2026

  3. D

    Have properly installed electrical wiring and gas equipment.

    November 15, 2024 · K511 · Corrected February 24, 2025

  4. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    September 29, 2023 · K521 · Corrected November 24, 2023

  5. D

    Have properly installed electrical wiring and gas equipment.

    September 29, 2023 · K511 · Corrected November 24, 2023

Gas, Vacuum, and Electrical Systems4F
  1. E

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    January 15, 2026 · K914 · Corrected May 15, 2026

  2. E

    Have generator or other power source capable of supplying service within 10 seconds.

    November 15, 2024 · K918 · Corrected February 24, 2025

  3. D

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    November 15, 2024 · K914 · Corrected February 24, 2025

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    September 29, 2023 · K918 · Corrected November 24, 2023

Egress2E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    January 15, 2026 · K211 · Corrected May 15, 2026

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    September 29, 2023 · K211 · Corrected November 24, 2023

Construction2D
  1. D

    Use approved construction type or materials.

    January 15, 2026 · K161 · Corrected May 15, 2026

  2. D

    Use approved construction type or materials.

    November 15, 2024 · K161 · Corrected February 24, 2025

·

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