Cycle 1
Health 2025-07-18 · Fire 2025-07-18
6 health deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Whittier, CA
Presbyterian Intercomm Hosp Dp/Snf
5-star overall rating with 5-star inspections with 6 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
12401 Washington Blvd., Whittier, CA
(562) 698-0811
Overall
5 / 5
CMS overall stars
Health inspections
5 / 5
Survey and complaint cycles
Staffing
5 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Facility snapshot
Beds
35
Certified beds
Average residents
27
Average occupied residents
Ownership
Non-Profit
Publicly displayed owner type
Chain
No chain reported
Operator or chain grouping
Approved since
1996-02-15
CMS approved date
Coverage
Medicare
Participation flags
Changed ownership
No
Within the last 12 months
Family council
No
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Hospital-based
Yes
CMS reports the provider resides in a hospital
Staffing
Hours and turnover
RN hours / resident day
4.64
Registered nurse staffing · state 0.65 · national 0.68
LPN hours / resident day
2.69
Licensed practical nurse staffing · state 1.22 · national 0.87
Aide hours / resident day
3.17
Nurse aide staffing · state 2.64 · national 2.35
Total nurse hours
10.50
All reported nurse hours · state 4.51 · national 3.89
Licensed hours
7.33
RN + LPN hours · state 1.87 · national 1.54
Weekend hours
9.08
Weekend nurse staffing · state 4.08 · national 3.43
Weekend RN hours
3.36
Weekend registered nurse coverage · state 0.50 · national 0.47
Physical therapist
0.43
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
3.64
CMS adjusted RN staffing hours
Adjusted total hours
8.23
CMS adjusted total nurse staffing hours
Case-mix index
1.74
Higher values indicate more complex resident acuity
RN turnover
19%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
22%
Annual nurse turnover · state 38% · national 46%
SNF VBP
Value-based purchasing
Program rank
136
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
82.03
Composite VBP score used to determine payment impact.
Payment multiplier
1.0262
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
How the VBP score is built
Readmission
4.47
Baseline 19.63% · Performance 19.36% · Measure score 4.47 · Achievement 4.47 · Improvement 0.53
Healthcare-associated infections
10
Baseline 5.03% · Performance 4.82% · Measure score 10 · Achievement 10 · Improvement 9
Total nurse turnover
8.34
Baseline 34.67% · Performance 29.58% · Measure score 8.34 · Achievement 8.34 · Improvement 4.69
Adjusted total nurse staffing
10
Baseline 8.33 hours · Performance 6.04 hours · Measure score 10 · Achievement 10 · Improvement 0
SNF QRP
Medicare quality reporting measures
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 15.22% |
10.72%
4.5 pts worse
|
Worse than the National Rate · Eligible stays 215 · Observed rate 18.6% · Lower 95% interval 11.68% |
| Discharge to community | 67.5% |
50.57%
16.9 pts better
|
Better than the National Rate · Eligible stays 155 · Observed rate 60.65% · Lower 95% interval 59.76% |
| Medicare spending per beneficiary | 0.8 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 0% |
95.27%
95.3 pts worse
|
Numerator 0 · Denominator 151 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 151 |
| Discharge self-care score | 13.18% |
53.69%
40.5 pts worse
|
Numerator 17 · Denominator 129 |
| Discharge mobility score | 20.93% |
50.94%
30 pts worse
|
Numerator 27 · Denominator 129 |
| Pressure ulcers or injuries, new or worsened | 2.65% |
2.29%
0.4 pts worse
|
Numerator 4 · Denominator 151 · Adjusted rate 2.73% |
| Healthcare-associated infections requiring hospitalization | 4.82% |
7.12%
2.3 pts better
|
No Different than the National Rate · Eligible stays 134 · Observed rate 1.49% · Lower 95% interval 2.82% |
| Staff COVID-19 vaccination coverage | 11.36% |
8.2%
3.2 pts better
|
Numerator 10 · Denominator 88 |
| Staff flu vaccination coverage | 61.45% |
42%
19.5 pts better
|
Numerator 51 · Denominator 83 |
| Discharge function score | 17.05% |
56.45%
39.4 pts worse
|
Numerator 22 · Denominator 129 |
| Transfer of health information to provider | 99.29% |
95.95%
3.3 pts better
|
Numerator 140 · Denominator 141 |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly. |
| Resident COVID-19 vaccinations up to date | 1.59% |
25.2%
23.6 pts worse
|
Numerator 1 · Denominator 63 |
Quality measures
Resident outcomes and process scores
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 94.2% |
94.0%
0.2 pts better
|
81.7%
12.5 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 94.7% · Q2 94.0% · Q3 94.5% · Q4 93.8% · 4Q avg 94.2% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 6.4% |
11.2%
4.8 pts better
|
12.0%
5.6 pts better
|
Short Stay · 20240701-20250630 · Adjusted 6.4% · Observed 6.7% · Expected 11.7% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.1% |
1.5%
0.6 pts worse
|
1.6%
0.5 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 3.6% · Q3 3.4% · Q4 0.7% · 4Q avg 2.1% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 95.5% |
93.2%
2.3 pts better
|
79.7%
15.8 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.5% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 20.0% |
23.2%
3.2 pts better
|
23.9%
3.9 pts better
|
Short Stay · 20240701-20250630 · Adjusted 20.0% · Observed 20.8% · Expected 24.8% · Used in QM five-star |
Survey summary
Recent inspection cycles
Cycle 2
Health 2024-07-14 · Fire 2024-07-14
5 health deficiencies
Top issue: Resident Rights (2 deficiencies)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Cycle 3
Health 2023-07-09 · Fire 2023-07-09
10 health deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Fire safety
Fire-safety citations
D · Potential for more than minimal harm
2025-07-18
K345 · Smoke Deficiencies
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-08-15
D · Potential for more than minimal harm
2025-07-18
K363 · Smoke Deficiencies
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2025-08-15
D · Potential for more than minimal harm
2025-07-18
K712 · Miscellaneous Deficiencies
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-08-15
F · Potential for more than minimal harm
2023-07-09
K353 · Smoke Deficiencies
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-07-10
F · Potential for more than minimal harm
2023-07-09
K712 · Miscellaneous Deficiencies
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-07-10
E · Potential for more than minimal harm
2023-07-09
K363 · Smoke Deficiencies
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-07-10
E · Potential for more than minimal harm
2023-07-09
K741 · Miscellaneous Deficiencies
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2023-07-10
D · Potential for more than minimal harm
2023-07-09
K331 · Smoke Deficiencies
Fire Safety
Construct fire resistant interior walls.
Corrected 2023-07-10
D · Potential for more than minimal harm
2023-07-09
K920 · Gas, Vacuum, and Electrical Systems Deficiencies
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2023-07-10
Inspection history
Recent health citations
E · Potential for more than minimal harm
2025-07-18
F550 · Resident Rights Deficiencies
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-08-18
D · Potential for more than minimal harm
2025-07-18
F636 · Resident Assessment and Care Planning Deficiencies
Health
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-08-18
D · Potential for more than minimal harm
2025-07-18
F640 · Resident Assessment and Care Planning Deficiencies
Health
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2025-08-18
D · Potential for more than minimal harm
2025-07-18
F693 · Quality of Life and Care Deficiencies
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-08-18
D · Potential for more than minimal harm
2025-07-18
F755 · Pharmacy Service Deficiencies
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-08-18
D · Potential for more than minimal harm
2025-07-18
F842 · Resident Assessment and Care Planning Deficiencies
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-08-18
E · Potential for more than minimal harm
2024-07-14
F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-14
E · Potential for more than minimal harm
2024-07-14
F812 · Nutrition and Dietary Deficiencies
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-08-14
D · Potential for more than minimal harm
2024-07-14
F550 · Resident Rights Deficiencies
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-08-14
D · Potential for more than minimal harm
2024-07-14
F623 · Resident Rights Deficiencies
Health
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2024-08-14
D · Potential for more than minimal harm
2024-07-14
F689 · Quality of Life and Care Deficiencies
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-14
E · Potential for more than minimal harm
2023-07-09
F658 · Resident Assessment and Care Planning Deficiencies
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-07-26
E · Potential for more than minimal harm
2023-07-09
F838 · Administration Deficiencies
Health
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2023-07-26
E · Potential for more than minimal harm
2023-07-09
F925 · Environmental Deficiencies
Health
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F550 · Resident Rights Deficiencies
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F625 · Resident Rights Deficiencies
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F656 · Resident Assessment and Care Planning Deficiencies
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F689 · Quality of Life and Care Deficiencies
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F698 · Quality of Life and Care Deficiencies
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F880 · Infection Control Deficiencies
Health
Provide and implement an infection prevention and control program.
Corrected 2023-07-26
D · Potential for more than minimal harm
2023-07-09
F943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Health
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2023-07-26
Penalties and ownership
What sits behind the stars
Ownership
Pih Health Whittier Hospital
5% Or Greater Direct Ownership Interest · Organization
Alvarez, Alex
Corporate Director · Individual
Atwood, J
Corporate Director · Individual
Barendse, Thurso
Corporate Director · Individual
Batiste, Melanie
Corporate Director · Individual
Beal, Kimberly
Operational/Managerial Control · Individual
Chulack, Peggy
Operational/Managerial Control · Individual
Chulack, Peggy
Corporate Officer · Individual
Coppinger, Noel
Operational/Managerial Control · Individual
Crisan, Adrian
Corporate Director · Individual
Goldberg, Marissa
Corporate Director · Individual
Greaney, Peter
Corporate Director · Individual
Hamar, Hamilton
Corporate Director · Individual
Krog, Scott
Corporate Director · Individual
Lopez, Rosalio
Operational/Managerial Control · Individual
Lopez, Rosalio
Corporate Officer · Individual
Mahalingamshivaraman, Vidhyashankaran
Operational/Managerial Control · Individual
Mahalingamshivaraman, Vidhyashankaran
Corporate Officer · Individual
Medrano, Deborah
Corporate Director · Individual
Monroe, Patrick
Corporate Director · Individual
Nayak, Sudhaker
Corporate Director · Individual
Necke, Shelly
Operational/Managerial Control · Individual
Parikh, Sarvesh
Operational/Managerial Control · Individual
Pih Health Whittier Hospital
Operational/Managerial Control · Organization
Ponce, Susanne
Operational/Managerial Control · Individual
Pratt, Andrew
Operational/Managerial Control · Individual
Pratt, Ramona
Operational/Managerial Control · Individual
Pratt, Ramona
Corporate Officer · Individual
Roth, William
Corporate Director · Individual
Saket, Daniel
Corporate Director · Individual
Saraliev, Tracea
Corporate Director · Individual
Southron, Scott
Corporate Director · Individual
Syda-Lawton, Regine
Corporate Director · Individual
Tovar, Eduardo
Corporate Director · Individual
Treinen, Paul
Corporate Director · Individual
Vazquez, Cindy
Operational/Managerial Control · Individual
Weaver, Charlotte
Corporate Director · Individual
West, James
Operational/Managerial Control · Individual
West, James
Corporate Officer · Individual
Woods, Kenton
Corporate Director · Individual
Nearby options
Other facilities in reach
#1
The Orchard - Post Acute Care
Whittier, CA
3-star overall rating with 2-star inspections with $26,400 in total fines with 22 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
#2
Whittier Pacific Care Center
Whittier, CA
2-star overall rating with 2-star inspections with 22 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
#3
Whittier Nursing And Wellness Center, Inc
Whittier, CA
5-star overall rating with 4-star inspections with $13,627 in total fines with 8 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
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