Federal inspection record · CMS data as of October 1, 2026

Premier Care Center For Palm Springs

2990 East Ramon Road, Palm Springs, CA · (760) 323-2638

CMS overall rating

1 of 5

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Certified beds
99
Residents per day
88
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 26, 1973

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Premier Care Center For Palm Springs carries 247.75 inspection points. That is fewer than 6% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 247.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

67 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 42 4 pts
E 23 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. K

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 10, 2026 · Standard inspection · Quality of Life and Care · F684 · Corrected March 31, 2026

Everything else, by area of care

Quality of Life and Care21E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 16, 2026 · Complaint · F689 · Corrected July 20, 2026

  2. E

    Provide safe and appropriate respiratory care for a resident when needed.

    March 10, 2026 · Standard · F695 · Corrected March 31, 2026

  3. E

    Provide routine and 24-hour emergency dental care for each resident.

    March 10, 2026 · Standard · F790 · Corrected March 31, 2026

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 10, 2026 · Standard · F689 · Corrected March 31, 2026

  5. D

    Provide enough food/fluids to maintain a resident's health.

    March 10, 2026 · Standard · F692 · Corrected March 31, 2026

  6. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 10, 2026 · Standard · F697 · Corrected March 31, 2026

  7. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 10, 2026 · Complaint · F689 · Corrected February 16, 2026

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 20, 2025 · Complaint · F684 · Corrected August 22, 2025

  9. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 20, 2025 · Complaint · F690 · Corrected August 22, 2025

  10. D

    Provide safe, appropriate pain management for a resident who requires such services.

    August 20, 2025 · Complaint · F697 · Corrected August 22, 2025

  11. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 5, 2025 · Complaint · F684 · Corrected June 11, 2025

  12. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 14, 2025 · Complaint · F684 · Corrected March 14, 2025

  13. D

    Provide enough food/fluids to maintain a resident's health.

    December 30, 2024 · Complaint · F692 · Corrected December 31, 2024

  14. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 18, 2024 · Standard · F684 · Corrected December 20, 2024

  15. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    November 18, 2024 · Standard · F677 · Corrected December 4, 2024

  16. D

    Provide enough food/fluids to maintain a resident's health.

    March 27, 2024 · Complaint · F692 · Corrected April 5, 2024

  17. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 16, 2024 · Complaint · F684 · Corrected February 20, 2024

  18. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 11, 2023 · Complaint · F689 · Corrected December 12, 2023

  19. D

    Provide or get specialized rehabilitative services as required for a resident.

    December 11, 2023 · Complaint · F825 · Corrected December 12, 2023

  20. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 12, 2023 · Standard · F684 · Corrected February 3, 2023

  21. D

    Assist a resident in gaining access to vision and hearing services.

    January 12, 2023 · Standard · F685 · Corrected February 3, 2023

Resident Rights9E
  1. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    March 10, 2026 · Standard · F628 · Corrected March 31, 2026

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    December 30, 2024 · Complaint · F550 · Corrected December 31, 2024

  3. D

    Reasonably accommodate the needs and preferences of each resident.

    December 30, 2024 · Complaint · F558 · Corrected December 31, 2024

  4. E

    Allow residents to self-administer drugs if determined clinically appropriate.

    November 18, 2024 · Standard · F554 · Corrected December 20, 2024

  5. D

    Reasonably accommodate the needs and preferences of each resident.

    November 18, 2024 · Standard · F558 · Corrected December 20, 2024

  6. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    November 18, 2024 · Standard · F578 · Corrected November 24, 2024

  7. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    November 18, 2024 · Standard · F584 · Corrected December 4, 2024

  8. D

    Prepare residents for a safe transfer or discharge from the nursing home.

    February 16, 2024 · Complaint · F624 · Corrected February 20, 2024

  9. D

    Give the resident's representative the ability to exercise the resident's rights.

    October 19, 2023 · Complaint · F551 · Corrected November 1, 2023

Nutrition and Dietary8F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 10, 2026 · Standard · F812 · Corrected March 31, 2026

  2. D

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    March 10, 2026 · Standard · F800 · Corrected March 31, 2026

  3. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    March 10, 2026 · Standard · F804 · Corrected March 31, 2026

  4. E

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    November 18, 2024 · Standard · F800 · Corrected December 6, 2024

  5. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 18, 2024 · Standard · F812 · Corrected December 9, 2024

  6. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 12, 2023 · Standard · F812 · Corrected February 6, 2023

  7. D

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    January 12, 2023 · Standard · F802 · Corrected February 6, 2023

  8. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    January 12, 2023 · Standard · F806 · Corrected February 6, 2023

Pharmacy Service7E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 10, 2026 · Standard · F755 · Corrected March 31, 2026

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 10, 2026 · Standard · F761 · Corrected March 31, 2026

  3. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 18, 2024 · Standard · F755 · Corrected December 4, 2024

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 18, 2024 · Standard · F761 · Corrected December 9, 2024

  5. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    January 12, 2023 · Standard · F755 · Corrected February 3, 2023

  6. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    January 12, 2023 · Standard · F758 · Corrected February 3, 2023

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 12, 2023 · Standard · F761 · Corrected February 3, 2023

Infection Control7E
  1. E

    Provide and implement an infection prevention and control program.

    March 10, 2026 · Standard · F880 · Corrected March 31, 2026

  2. D

    Implement a program that monitors antibiotic use.

    March 10, 2026 · Standard · F881 · Corrected March 31, 2026

  3. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    March 10, 2026 · Standard · F883 · Corrected March 31, 2026

  4. E

    Provide and implement an infection prevention and control program.

    February 10, 2026 · Complaint · F880 · Corrected February 16, 2026

  5. D

    Provide and implement an infection prevention and control program.

    February 9, 2026 · Complaint · F880 · Corrected February 16, 2026

  6. E

    Provide and implement an infection prevention and control program.

    December 27, 2024 · Complaint · F880 · Corrected December 27, 2024

  7. E

    Provide and implement an infection prevention and control program.

    November 18, 2024 · Standard · F880 · Corrected December 9, 2024

Freedom from Abuse, Neglect, and Exploitation4D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    March 10, 2026 · Standard · F605 · Corrected March 31, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 30, 2024 · Complaint · F600 · Corrected December 31, 2024

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    December 30, 2024 · Complaint · F609 · Corrected December 31, 2024

  4. D

    Respond appropriately to all alleged violations.

    December 30, 2024 · Complaint · F610 · Corrected December 31, 2024

Resident Assessment and Care Planning3E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 10, 2026 · Standard · F656 · Corrected March 31, 2026

  2. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 27, 2024 · Complaint · F656 · Corrected December 27, 2024

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 12, 2023 · Standard · F658 · Corrected February 3, 2023

Administration3E
  1. E

    Have a plan that describes the process for conducting QAPI and QAA activities.

    March 10, 2026 · Standard · F865 · Corrected March 31, 2026

  2. D

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    March 10, 2026 · Standard · F773 · Corrected March 31, 2026

  3. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    March 20, 2024 · Complaint · F849 · Corrected March 20, 2024

Nursing and Physician Services2E
  1. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    March 10, 2026 · Standard · F712 · Corrected March 31, 2026

  2. E

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    January 27, 2025 · Complaint · F727 · Corrected February 12, 2025

Environmental2E
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    February 10, 2026 · Complaint · F921 · Corrected February 16, 2026

  2. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    November 18, 2024 · Standard · F921 · Corrected December 5, 2024

Inspection history

  1. 2026-03-10

    25 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  2. 2024-11-18

    26 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  3. 2023-01-12

    16 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 59 min of nursing staff time a day, 24 min of it from a registered nurse.

This home

3 h 59 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 40% of nursing staff and 63% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$66,463 in federal fines on record over the past three years.

DatePenaltyAmount
2026-03-10Fine$66,463

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same2.22.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better0.81.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine21.6 pts worse76.3%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms6 pts worse13.6%7.6%13.5%
Percentage of long-stay residents who lose too much weight1 pts worse5.1%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.9 pts worse16.6%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.1 pts better6.2%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.4 pts worse16.3%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.9 pts worse16.1%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.5%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.8 pts worse19.6%9.8%18.3%
Percentage of long-stay residents with pressure ulcers5.6 pts worse9.9%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better99.9%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.8 pts better10.3%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.4 pts worse1.7%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.1 pts worse87.0%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.4 pts better19.2%22.6%23.4%

·

Who owns and runs it

15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Burnam, SoonCorporate Officer · Individual0%353 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Jenkins, CharlieManaging Control - Governing Body · Individual0%1 facilities
Jenkins, CharlieOperational/Managerial Control · Individual0%1 facilities
Jenkins, CharlieAdp Of The SNF · Individual0%1 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Palm Valley Health Holdings LLCAdp Of The SNF · Organization0%1 facilities
Port, BarryCorporate Officer · Individual0%203 facilities
Presser, EricManaging Control - Governing Body · Individual0%2 facilities
Presser, EricOperational/Managerial Control · Individual0%2 facilities
Presser, EricAdp Of The SNF · Individual0%2 facilities
Standard Bearer Healthcare Op, LPAdp Of The SNF · Organization0%78 facilities
The Ensign Group IncAdp Of The SNF · Organization0%135 facilities
Twomagnets LLCOperational/Managerial Control · Organization0%57 facilities
Willits, AdamCorporate Director · Individual0%77 facilities

·

Fire safety

20 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 10, 2026 · K345 · Corrected March 20, 2026

  2. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 12, 2026 · K353 · Corrected February 6, 2026

  3. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    November 18, 2024 · K345 · Corrected December 2, 2024

  4. F

    Properly provide smoke detection systems in areas open to corridors.

    November 18, 2024 · K347 · Corrected November 26, 2024

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    November 18, 2024 · K353 · Corrected December 2, 2024

  6. D

    Install corridor and hallway doors that block smoke.

    November 18, 2024 · K363 · Corrected November 19, 2024

  7. E

    Install corridor and hallway doors that block smoke.

    January 12, 2023 · K363 · Corrected February 3, 2023

  8. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 12, 2023 · K321 · Corrected February 3, 2023

  9. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    January 12, 2023 · K345 · Corrected February 3, 2023

  10. D

    Inspect, test, and maintain automatic sprinkler systems.

    January 12, 2023 · K353 · Corrected February 3, 2023

Emergency Preparedness5F
  1. F

    Implement emergency and standby power systems.

    March 10, 2026 · E41 · Corrected March 20, 2026

  2. C

    Address subsistence needs for staff and patients.

    March 10, 2026 · E15 · Corrected March 20, 2026

  3. F

    Address subsistence needs for staff and patients.

    January 12, 2023 · E15 · Corrected February 3, 2023

  4. E

    Implement emergency and standby power systems.

    January 12, 2023 · E41 · Corrected February 3, 2023

  5. D

    Conduct testing and exercise requirements.

    January 12, 2023 · E39 · Corrected February 3, 2023

Gas, Vacuum, and Electrical Systems3F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    March 10, 2026 · K914 · Corrected March 20, 2026

  2. D

    Have proper medical gas storage and administration areas.

    March 10, 2026 · K923 · Corrected March 20, 2026

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    January 12, 2026 · K918 · Corrected February 6, 2026

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    March 10, 2026 · K511 · Corrected March 20, 2026

Miscellaneous1F
  1. F

    Have simulated fire drills held at unexpected times.

    November 18, 2024 · K712 · Corrected November 25, 2024

·

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