Federal inspection record · CMS data as of October 1, 2026

Plymouth Rehabilitation & Health Care Center

123 South Street, Plymouth, MA · (508) 746-4343

CMS overall rating

1 of 5

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Certified beds
186
Residents per day
137
Ownership
For-Profit
Chain
Athena Healthcare Systems
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 28, 1972

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    −1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Plymouth Rehabilitation & Health Care Center carries 78 inspection points. That is fewer than 18% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 78 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

48 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 4 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 12 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 4 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 21, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 20, 2026

  2. G

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    October 25, 2023 · Complaint inspection · Resident Assessment and Care Planning · F656 · Corrected October 16, 2023

  3. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 25, 2023 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 16, 2023

  4. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 29, 2023 · Standard inspection · Quality of Life and Care · F684 · Corrected November 6, 2023

Everything else, by area of care

Quality of Life and Care9E
  1. E

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 2, 2026 · Standard · F686 · Corrected March 19, 2026

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 26, 2024 · Standard · F684 · Corrected February 2, 2025

  3. E

    Provide safe and appropriate respiratory care for a resident when needed.

    December 26, 2024 · Standard · F695 · Corrected February 2, 2025

  4. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    December 26, 2024 · Standard · F694 · Corrected February 2, 2025

  5. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 29, 2023 · Standard · F690 · Corrected November 6, 2023

  6. E

    Provide safe and appropriate respiratory care for a resident when needed.

    September 29, 2023 · Standard · F695 · Corrected November 6, 2023

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 29, 2023 · Standard · F689 · Corrected November 6, 2023

  8. D

    Provide care or services that was trauma informed and/or culturally competent.

    September 29, 2023 · Standard · F699 · Corrected November 6, 2023

  9. D

    Provide or obtain dental services for each resident.

    September 29, 2023 · Standard · F791 · Corrected November 6, 2023

Resident Rights9E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 2, 2026 · Standard · F550 · Corrected March 19, 2026

  2. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    December 26, 2024 · Standard · F584 · Corrected February 2, 2025

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    December 26, 2024 · Standard · F578 · Corrected February 2, 2025

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 26, 2024 · Standard · F580 · Corrected February 2, 2025

  5. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    September 29, 2023 · Standard · F578 · Corrected November 6, 2023

  6. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 29, 2023 · Standard · F580 · Corrected November 6, 2023

  7. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    September 29, 2023 · Standard · F584 · Corrected November 6, 2023

  8. B

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 29, 2023 · Standard · F623 · Corrected November 6, 2023

  9. B

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 29, 2023 · Standard · F625 · Corrected November 6, 2023

Pharmacy Service8E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 2, 2026 · Standard · F761 · Corrected March 19, 2026

  2. D

    Ensure medication error rates are not 5 percent or greater.

    February 2, 2026 · Standard · F759 · Corrected March 19, 2026

  3. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    December 26, 2024 · Standard · F758 · Corrected February 2, 2025

  4. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    December 26, 2024 · Standard · F757 · Corrected February 2, 2025

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 26, 2024 · Standard · F761 · Corrected February 2, 2025

  6. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    September 29, 2023 · Standard · F757 · Corrected November 6, 2023

  7. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    September 29, 2023 · Standard · F758 · Corrected November 6, 2023

  8. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 29, 2023 · Standard · F761 · Corrected November 6, 2023

Resident Assessment and Care Planning7E
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 2, 2026 · Standard · F658 · Corrected March 19, 2026

  2. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 26, 2024 · Standard · F842 · Corrected February 2, 2025

  3. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    December 26, 2024 · Standard · F645 · Corrected February 2, 2025

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 26, 2024 · Standard · F656 · Corrected February 2, 2025

  5. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 29, 2023 · Standard · F656 · Corrected November 6, 2023

  6. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 29, 2023 · Standard · F658 · Corrected November 6, 2023

  7. B

    Ensure each resident receives an accurate assessment.

    September 29, 2023 · Standard · F641 · Corrected November 6, 2023

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    February 2, 2026 · Standard · F607 · Corrected March 19, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 2, 2026 · Standard · F609 · Corrected March 19, 2026

  3. D

    Respond appropriately to all alleged violations.

    February 2, 2026 · Standard · F610 · Corrected March 19, 2026

Nutrition and Dietary3F
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 2, 2026 · Standard · F812 · Corrected March 19, 2026

  2. F

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    September 29, 2023 · Standard · F802 · Corrected November 6, 2023

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 29, 2023 · Standard · F812 · Corrected November 6, 2023

Infection Control2F
  1. D

    Provide and implement an infection prevention and control program.

    February 2, 2026 · Standard · F880 · Corrected March 19, 2026

  2. F

    Provide and implement an infection prevention and control program.

    September 29, 2023 · Standard · F880 · Corrected November 6, 2023

Nursing and Physician Services2E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    September 29, 2023 · Standard · F726 · Corrected November 6, 2023

  2. E

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    September 29, 2023 · Standard · F947 · Corrected November 6, 2023

Environmental1B
  1. B

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    February 2, 2026 · Standard · F921 · Corrected March 19, 2026

Inspection history

  1. 2026-02-02

    12 health deficiencies · 4 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  2. 2024-12-26

    12 health deficiencies · 8 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  3. 2023-09-29

    24 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 16 min of nursing staff time a day, 28 min of it from a registered nurse.

This home

3 h 16 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 31% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.8 pts worse3.61.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.6 pts worse3.01.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.5 pts better96.4%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.3 pts better93.8%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts worse4.9%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms9.7 pts worse27.1%17.4%13.5%
Percentage of long-stay residents who lose too much weight0.7 pts better4.3%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.8 pts worse37.3%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication11.1 pts worse32.6%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.2 pts better13.7%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.6 pts better10.2%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.5%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts worse2.5%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.3 pts worse22.7%20.4%18.3%
Percentage of long-stay residents with pressure ulcers3.2 pts better1.0%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.1 pts better80.0%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.8 pts better11.0%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts worse2.2%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.5 pts worse71.6%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.5 pts worse26.2%25.7%23.4%

·

Who owns and runs it

11 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Athena Health Care Systems Ma R LLC5% Or Greater Direct Ownership Interest · Organization100%6 facilities
Santilli, Lawrence5% Or Greater Indirect Ownership Interest · Individual74%16 facilities
Mosier, Michael5% Or Greater Indirect Ownership Interest · Individual6%16 facilities
Chakalos-Santilli, Valerie5% Or Greater Indirect Ownership Interest · Individual5%8 facilities
Athena Health Care Associates, Inc.Operational/Managerial Control · Organization0%16 facilities
Curtis, Diane5% Or Greater Indirect Ownership Interest · Individual0%8 facilities
Kaufman, Danielle5% Or Greater Indirect Ownership Interest · Individual0%3 facilities
Mosier, MichaelW-2 Managing Employee · Individual0%16 facilities
Rezendes, Lorrie5% Or Greater Indirect Ownership Interest · Individual0%9 facilities
Santilli, LawrenceCorporate Officer · Individual0%16 facilities
Whitcraft, Carly5% Or Greater Indirect Ownership Interest · Individual0%2 facilities

·

Fire safety

16 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke12F
  1. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    February 2, 2026 · K321 · Corrected April 17, 2026

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 2, 2026 · K345 · Corrected April 17, 2026

  3. F

    Install an approved automatic sprinkler system.

    February 2, 2026 · K351 · Corrected April 17, 2026

  4. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 2, 2026 · K353 · Corrected April 17, 2026

  5. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 26, 2024 · K345 · Corrected February 22, 2025

  6. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 26, 2024 · K353 · Corrected February 22, 2025

  7. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    December 26, 2024 · K321 · Corrected February 22, 2025

  8. D

    Provide properly protected cooking facilities.

    December 26, 2024 · K324 · Corrected February 22, 2025

  9. F

    Install an approved automatic sprinkler system.

    September 29, 2023 · K351 · Corrected December 1, 2023

  10. E

    Install corridor and hallway doors that block smoke.

    September 29, 2023 · K363 · Corrected December 1, 2023

  11. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 29, 2023 · K345 · Corrected December 1, 2023

  12. D

    Inspect, test, and maintain automatic sprinkler systems.

    September 29, 2023 · K353 · Corrected December 1, 2023

Gas, Vacuum, and Electrical Systems2E
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    December 26, 2024 · K918 · Corrected February 22, 2025

  2. D

    Meet requirements for the installation and maintenance of electrical systems.

    December 26, 2024 · K911 · Corrected February 22, 2025

Egress1D
  1. D

    Install emergency lighting that can last at least 1 1/2 hours.

    December 26, 2024 · K291 · Corrected February 22, 2025

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    December 26, 2024 · K511 · Corrected February 22, 2025

·

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