Parma, OH

Pleasantview Care Center

4-star overall rating with 3-star inspections with 7 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

7377 Ridge Rd, Parma, OH

(440) 845-0200

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

162

Certified beds

Average residents

155

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Legacy Health Services

Operator or chain grouping

Approved since

1970-10-05

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 3 overall / 3 health / 2 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.57

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

1.29

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.50

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

4.36

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.86

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.87

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.29

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.44

CMS adjusted RN staffing hours

Adjusted total hours

3.39

CMS adjusted total nurse staffing hours

Case-mix index

1.76

Higher values indicate more complex resident acuity

RN turnover

42%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

63%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,465

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

12.11

Composite VBP score used to determine payment impact.

Payment multiplier

0.9811

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.49

Baseline 17.91% · Performance 20.28% · Measure score 2.49 · Achievement 2.49 · Improvement 0

Healthcare-associated infections

0

Baseline 5.79% · Performance 8.97% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

1.37

Baseline 61.93% · Performance 58.08% · Measure score 1.37 · Achievement 1.37 · Improvement 0.54

Adjusted total nurse staffing

0.99

Baseline 2.97 hours · Performance 3.36 hours · Measure score 0.99 · Achievement 0.99 · Improvement 0.88

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	11.47%	10.72% 0.8 pts worse	No Different than the National Rate · Eligible stays 178 · Observed rate 12.92% · Lower 95% interval 8.24%
Discharge to community	52.95%	50.57% 2.4 pts better	No Different than the National Rate · Eligible stays 187 · Observed rate 45.99% · Lower 95% interval 45.1%
Medicare spending per beneficiary	0.98	1.02 About the same
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 166 · Denominator 166
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 166
Discharge self-care score	58.56%	53.69% 4.9 pts better	Numerator 65 · Denominator 111
Discharge mobility score	38.74%	50.94% 12.2 pts worse	Numerator 43 · Denominator 111
Pressure ulcers or injuries, new or worsened	0%	2.29% 2.3 pts better	Numerator 0 · Denominator 166 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization	8.97%	7.12% 1.9 pts worse	No Different than the National Rate · Eligible stays 118 · Observed rate 11.86% · Lower 95% interval 6.28%
Staff COVID-19 vaccination coverage	0.38%	8.2% 7.8 pts worse	Numerator 1 · Denominator 266
Staff flu vaccination coverage	22.41%	42% 19.6 pts worse	Numerator 67 · Denominator 299
Discharge function score	40.54%	56.45% 15.9 pts worse	Numerator 45 · Denominator 111
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 49 · Denominator 49
Transfer of health information to patient	100%	96.28% 3.7 pts better	Numerator 97 · Denominator 97
Resident COVID-19 vaccinations up to date	23.26%	25.2% 1.9 pts worse	Numerator 20 · Denominator 86

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.8	1.8 About the same	1.9 0.1 pts better	Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 2.4 · Expected 2.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.3	1.8 0.5 pts better	1.8 0.5 pts better	Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.4 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	100.0%	92.4% 7.6 pts better	93.4% 6.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	94.5% 5.5 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	3.0%	3.3% 0.3 pts better	3.3% 0.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.6% · Q3 1.8% · Q4 5.3% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	60.1%	26.1% 34 pts worse	11.4% 48.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 66.7% · Q2 54.1% · Q3 62.3% · Q4 56.6% · 4Q avg 60.1%
Percentage of long-stay residents who lose too much weight	3.9%	6.2% 2.3 pts better	5.4% 1.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 3.0% · Q3 7.2% · Q4 3.9% · 4Q avg 3.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	14.9%	25.4% 10.5 pts better	19.6% 4.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 18.9% · Q2 15.2% · Q3 13.3% · Q4 11.8% · 4Q avg 14.9%
Percentage of long-stay residents who received an antipsychotic medication	4.3%	11.5% 7.2 pts better	16.7% 12.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 7.2% · Q3 2.5% · Q4 3.8% · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	7.7%	7.7% About the same	16.3% 8.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 12.1% · Q2 7.5% · Q3 2.5% · Q4 8.3% · 4Q avg 7.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	6.4%	6.2% 0.2 pts worse	14.9% 8.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.8% · Q2 8.4% · Q3 4.3% · Q4 6.2% · 4Q avg 6.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	0.2% 0.2 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.2%	0.5% 0.3 pts better	1.7% 1.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.9% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	17.4%	21.7% 4.3 pts better	19.8% 2.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 20.8% · Q2 22.0% · Q3 16.8% · Q4 9.1% · 4Q avg 17.4%
Percentage of long-stay residents with pressure ulcers	1.7%	3.7% 2 pts better	5.1% 3.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 1.5% · Q3 0.8% · Q4 1.3% · 4Q avg 1.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	100.0%	78.1% 21.9 pts better	81.7% 18.3 pts better	Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit	6.1%	12.5% 6.4 pts better	12.0% 5.9 pts better	Short Stay · 20240701-20250630 · Adjusted 6.1% · Observed 6.1% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.3%	1.2% 0.9 pts better	1.6% 1.3 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.0% · Q3 0.0% · Q4 0.6% · 4Q avg 0.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	99.6%	75.6% 24 pts better	79.7% 19.9 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 99.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	22.4%	25.1% 2.7 pts better	23.9% 1.5 pts better	Short Stay · 20240701-20250630 · Adjusted 22.4% · Observed 25.9% · Expected 27.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-06-13 · Fire 2024-06-13

7 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-03-18 · Fire 2022-03-18

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

6 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2019-04-04 · Fire 2019-04-04

3 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

8 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-06-13

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2024-07-26

F · Potential for more than minimal harm 2024-06-13

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2024-07-26

F · Potential for more than minimal harm 2024-06-13

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-26

F · Potential for more than minimal harm 2024-06-13

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-07-26

E · Potential for more than minimal harm 2024-06-13

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-07-26

E · Potential for more than minimal harm 2024-06-13

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-07-26

F · Potential for more than minimal harm 2022-03-18

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-03-30

E · Potential for more than minimal harm 2022-03-18

K132 · Construction Deficiencies

Fire Safety

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

Corrected 2022-03-30

E · Potential for more than minimal harm 2022-03-18

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-03-30

E · Potential for more than minimal harm 2022-03-18

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2022-03-30

E · Potential for more than minimal harm 2022-03-18

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-03-30

E · Potential for more than minimal harm 2022-03-18

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2022-03-30

F · Potential for more than minimal harm 2019-04-04

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2019-05-15

F · Potential for more than minimal harm 2019-04-04

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-05-15

F · Potential for more than minimal harm 2019-04-04

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-05-15

E · Potential for more than minimal harm 2019-04-04

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2019-05-15

E · Potential for more than minimal harm 2019-04-04

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-05-15

E · Potential for more than minimal harm 2019-04-04

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2019-05-15

E · Potential for more than minimal harm 2019-04-04

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-05-15

D · Potential for more than minimal harm 2019-04-04

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-05-15

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-21

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-13

G · Actual harm 2025-04-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-23

D · Potential for more than minimal harm 2025-04-17

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-23

E · Potential for more than minimal harm 2024-06-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-07-26

E · Potential for more than minimal harm 2024-06-13

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-07-26

E · Potential for more than minimal harm 2024-06-13

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-07-26

D · Potential for more than minimal harm 2024-06-13

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-07-26

G · Actual harm 2023-06-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-07-01

F · Potential for more than minimal harm 2022-03-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-03-30

D · Potential for more than minimal harm 2022-03-18

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-03-30

D · Potential for more than minimal harm 2022-03-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-03-30

D · Potential for more than minimal harm 2019-04-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-05-15

D · Potential for more than minimal harm 2019-04-04

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-05-15

Penalties and ownership

What sits behind the stars

Ownership

Oh 10 Holdco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 10 facilities 2022-07-06

Cc Oh10 Opco LLC