Owosso, MI

Pleasant View Shiawassee County Medical Care Facil

5-star overall rating with 5-star inspections with 2 recent health deficiencies

275 Caledonia Drive, Owosso, MI

(989) 743-3491

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

136

Certified beds

Average residents

133

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.13

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

0.37

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

2.41

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

3.91

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

1.50

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

3.38

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.89

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

1.20

CMS adjusted RN staffing hours

Adjusted total hours

4.14

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

55%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,466

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

32.75

Composite VBP score used to determine payment impact.

Payment multiplier

0.9873

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.69

Baseline 16.77% · Performance 20.65% · Measure score 1.69 · Achievement 1.69 · Improvement 0

Healthcare-associated infections

0

Baseline 5.78% · Performance 7.87% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

6.54

Baseline 39.39% · Performance 36.96% · Measure score 6.54 · Achievement 6.54 · Improvement 1.18

Adjusted total nurse staffing

4.88

Baseline 4.23 hours · Performance 4.47 hours · Measure score 4.88 · Achievement 4.88 · Improvement 1.03

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	9.66%	10.72% 1.1 pts better	No Different than the National Rate · Eligible stays 170 · Observed rate 8.24% · Lower 95% interval 7.18%
Discharge to community	55.97%	50.57% 5.4 pts better	No Different than the National Rate · Eligible stays 170 · Observed rate 51.76% · Lower 95% interval 49.22%
Medicare spending per beneficiary	0.95	1.02 0.1 pts better
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 79 · Denominator 79
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 79
Discharge self-care score	56.25%	53.69% 2.6 pts better	Numerator 36 · Denominator 64
Discharge mobility score	54.69%	50.94% 3.8 pts better	Numerator 35 · Denominator 64
Pressure ulcers or injuries, new or worsened	0%	2.29% 2.3 pts better	Numerator 0 · Denominator 79 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization	7.87%	7.12% 0.8 pts worse	No Different than the National Rate · Eligible stays 107 · Observed rate 8.41% · Lower 95% interval 4.9%
Staff COVID-19 vaccination coverage	14.18%	8.2% 6 pts better	Numerator 39 · Denominator 275
Staff flu vaccination coverage	75.96%	42% 34 pts better	Numerator 237 · Denominator 312
Discharge function score	62.5%	56.45% 6 pts better	Numerator 40 · Denominator 64
Transfer of health information to provider	97.5%	95.95% 1.5 pts better	Numerator 39 · Denominator 40
Transfer of health information to patient	100%	96.28% 3.7 pts better	Numerator 24 · Denominator 24
Resident COVID-19 vaccinations up to date	44.12%	25.2% 18.9 pts better	Numerator 15 · Denominator 34

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.9	1.7 0.2 pts worse	1.9 About the same	Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.9	1.5 0.4 pts worse	1.8 0.1 pts worse	Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.7 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.8%	95.0% 4.8 pts better	93.4% 6.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 99.2% · Q3 100.0% · Q4 100.0% · 4Q avg 99.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	95.0% 5 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	3.7%	3.1% 0.6 pts worse	3.3% 0.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 4.2% · Q3 5.0% · Q4 3.3% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	3.2%	4.1% 0.9 pts better	11.4% 8.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 3.7% · Q3 0.9% · Q4 2.7% · 4Q avg 3.2%
Percentage of long-stay residents who lose too much weight	3.9%	5.5% 1.6 pts better	5.4% 1.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 5.5% · Q3 1.8% · Q4 4.5% · 4Q avg 3.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	23.6%	19.6% 4 pts worse	19.6% 4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 27.7% · Q2 25.7% · Q3 20.7% · Q4 20.4% · 4Q avg 23.6%
Percentage of long-stay residents who received an antipsychotic medication	12.5%	16.5% 4 pts better	16.7% 4.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 15.2% · Q2 12.6% · Q3 10.0% · Q4 11.9% · 4Q avg 12.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	19.7%	13.9% 5.8 pts worse	16.3% 3.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 24.2% · Q2 17.7% · Q3 16.2% · Q4 18.9% · 4Q avg 19.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	10.6%	11.7% 1.1 pts better	14.9% 4.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 12.0% · Q2 8.1% · Q3 10.7% · Q4 11.5% · 4Q avg 10.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	0.9% 0.9 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	1.5%	1.7% 0.2 pts better	1.7% 0.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 0.0% · Q3 1.7% · Q4 0.8% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	26.1%	20.4% 5.7 pts worse	19.8% 6.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 28.0% · Q2 33.2% · Q3 19.2% · Q4 23.7% · 4Q avg 26.1%
Percentage of long-stay residents with pressure ulcers	1.5%	5.6% 4.1 pts better	5.1% 3.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 1.3% · Q3 0.6% · Q4 1.2% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	97.5%	82.8% 14.7 pts better	81.7% 15.8 pts better	Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 96.1% · Q3 96.4% · Q4 98.9% · 4Q avg 97.5%
Percentage of short-stay residents who had an outpatient emergency department visit	14.2%	11.5% 2.7 pts worse	12.0% 2.2 pts worse	Short Stay · 20240701-20250630 · Adjusted 14.2% · Observed 13.6% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.8%	1.3% 0.5 pts better	1.6% 0.8 pts better	Short Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.0% · Q3 0.0% · Q4 1.8% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	91.7%	79.5% 12.2 pts better	79.7% 12 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 91.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	19.2%	24.2% 5 pts better	23.9% 4.7 pts better	Short Stay · 20240701-20250630 · Adjusted 19.2% · Observed 19.7% · Expected 24.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-12 · Fire 2025-06-12

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-08-01 · Fire 2024-08-01

1 health deficiencies

Top issue: Resident Assessment and Care Planning (1 deficiency)

3 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-06-14 · Fire 2023-06-14

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

5 fire-safety deficiencies

Top issue: Egress (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-01

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-08-30

F · Potential for more than minimal harm 2024-08-01

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-08-01

K906 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure gas cylinders are properly stored.

Corrected 2024-08-30

F · Potential for more than minimal harm 2023-06-14

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-07-17

F · Potential for more than minimal harm 2023-06-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-17

E · Potential for more than minimal harm 2023-06-14

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-11-30

E · Potential for more than minimal harm 2023-06-14

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-07-17

E · Potential for more than minimal harm 2023-06-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-11-30

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-18

D · Potential for more than minimal harm 2025-06-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-18

D · Potential for more than minimal harm 2024-03-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-25

D · Potential for more than minimal harm 2024-01-26

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-03-01

B · Minimal harm 2023-06-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-07-17

G · Actual harm 2023-03-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-06

G · Actual harm 2023-03-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-06

D · Potential for more than minimal harm 2023-03-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-04-06

Penalties and ownership

What sits behind the stars

Ownership

County Of Shiawassee

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1966-01-01

Bakousidis, Kelly