Federal inspection record · CMS data as of October 1, 2026
Pleasant View Shiawassee County Medical Care Facil
275 Caledonia Drive, Owosso, MI · (989) 743-3491
- CMS high-performer trophy
- Certified beds
- 136
- Residents per day
- 133
- Ownership
- Government
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change (already 5)
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Michigan homes
Pleasant View Shiawassee County Medical Care Facil carries 13 inspection points. That is fewer than 94% of Michigan's 420 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–18 pts
- 4★ 18–46 pts
- 3★ 46–78 pts
- 2★ 78–123 pts
- 1★ over 123 pts
Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
6 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care2E
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning2D
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights1D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
2026-09-11
2 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
2025-06-12
2 health deficiencies · 0 fire-safety deficiencies
Top issue: Pharmacy Service (1 deficiency)
2024-08-01
2 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 21 min of nursing staff time a day, 1 h 3 min of it from a registered nurse.
This home
4 h 21 min
Michigan average
4 h 2 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 45% of nursing staff and 48% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.1 pts worse | 1.8 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts worse | 2.4 | 1.6 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4 pts better | 99.4% | 95.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.2 pts better | 97.7% | 95.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.8 pts better | 2.2% | 3.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.9 pts better | 1.6% | 4.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.2 pts better | 5.3% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medicationAbout the same | 19.4% | 19.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication1.1 pts better | 13.6% | 14.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened0.6 pts worse | 11.7% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased1 pts better | 9.7% | 10.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.3 pts better | 1.2% | 1.5% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.1 pts worse | 25.5% | 19.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers4 pts better | 1.0% | 5.0% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.5 pts better | 96.9% | 83.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit16.2 pts worse | 27.9% | 11.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts worse | 1.4% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.1 pts better | 96.6% | 81.5% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission13.8 pts better | 10.1% | 23.9% | 23.4% |
·
Who owns and runs it
27 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| County Of Shiawassee | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Bakousidis, Kelly | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Bakousidis, Kelly | Adp Of The SNF · Individual | 0% | 1 facilities |
| Baldwin, Rachel | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Baldwin, Rachel | Adp Of The SNF · Individual | 0% | 1 facilities |
| Bontrager, Gregory | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Civille, Cynthia | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| County Of Shiawassee | Adp Of The SNF · Organization | 0% | 1 facilities |
| Delau, Theresa | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Delau, Theresa | Adp Of The SNF · Individual | 0% | 1 facilities |
| El-Amin, Kenni | Operational/Managerial Control · Individual | 0% | 1 facilities |
| El-Amin, Kenni | Adp Of The SNF · Individual | 0% | 1 facilities |
| Espinoza, Shana | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Espinoza, Shana | Adp Of The SNF · Individual | 0% | 2 facilities |
| Gokee, Cheri | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Gokee, Cheri | Adp Of The SNF · Individual | 0% | 1 facilities |
| Knauff, Londa | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Knieper, Kelly | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Knieper, Kelly | Adp Of The SNF · Individual | 0% | 1 facilities |
| Lamb, Sandra | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Lamb, Sandra | Adp Of The SNF · Individual | 0% | 1 facilities |
| Smithingell, Jeffery | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Smithingell, Jeffery | Adp Of The SNF · Individual | 0% | 1 facilities |
| Tomac, Erika | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Tomac, Erika | Adp Of The SNF · Individual | 0% | 1 facilities |
| Woodruff, Tabitha | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Woodruff, Tabitha | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke2F
- F
Provide properly protected cooking facilities.
- F
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems2F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- E
Ensure gas cylinders are properly stored.
Egress1F
- F
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Construction1E
- E
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
·
Other homes nearby
-
Memorial Healthcare Center
Owosso, MI
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 5 h 1 min
- Fines
- $0
-
Durand Senior Care and Rehab Center
Durand, MI · Nexcare Health Systems
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 44 min
- Fines
- $53,931
-
Ovid Healthcare Center
Ovid, MI · Ciena Healthcare/Laurel Health Care
★★★★★- Worst citation, 3 yrs
- H
- Nursing / resident / day
- 3 h 40 min
- Fines
- $79,950