Sun City Center, FL

Plaza West

3-star overall rating with 2-star inspections with 10 recent health deficiencies

912 American Eagle Blvd, Sun City Center, FL

(813) 633-3066

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

113

Certified beds

Average residents

99

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Healthpeak Properties, Inc.

Operator or chain grouping

Approved since

1994-06-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

15 facilities

Chain averages 3 overall / 3 health / 4 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.97

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

3.00

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

4.93

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.93

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

4.37

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.61

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.15

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.95

CMS adjusted RN staffing hours

Adjusted total hours

4.82

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

27%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

28%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,461

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

44.19

Composite VBP score used to determine payment impact.

Payment multiplier

0.9973

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.49

Baseline 23.99% · Performance 22.61% · Measure score 1.49 · Achievement 0 · Improvement 1.49

Healthcare-associated infections

3.20

Baseline 8.09% · Performance 6.94% · Measure score 3.20 · Achievement 2.98 · Improvement 3.20

Total nurse turnover

7.36

Baseline 53.52% · Performance 33.61% · Measure score 7.36 · Achievement 7.36 · Improvement 6.45

Adjusted total nurse staffing

5.63

Baseline 4.68 hours · Performance 4.68 hours · Measure score 5.63 · Achievement 5.63 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.91%
10.72%
2.2 pts worse
Worse than the National Rate · Eligible stays 460 · Observed rate 11.74% · Lower 95% interval 10.86%
Discharge to community 67%
50.57%
16.4 pts better
Better than the National Rate · Eligible stays 479 · Observed rate 64.72% · Lower 95% interval 62.76%
Medicare spending per beneficiary 0.94
1.02
0.1 pts better
Drug regimen review with follow-up 97.87%
95.27%
2.6 pts better
Numerator 322 · Denominator 329
Falls with major injury 0.3%
0.77%
0.5 pts better
Numerator 1 · Denominator 328
Discharge self-care score 58.78%
53.69%
5.1 pts better
Numerator 144 · Denominator 245
Discharge mobility score 60.82%
50.94%
9.9 pts better
Numerator 149 · Denominator 245
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 326 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.94%
7.12%
0.2 pts better
No Different than the National Rate · Eligible stays 287 · Observed rate 5.57% · Lower 95% interval 4.17%
Staff COVID-19 vaccination coverage 1.9%
8.2%
6.3 pts worse
Numerator 4 · Denominator 211
Staff flu vaccination coverage 11.37%
42%
30.6 pts worse
Numerator 24 · Denominator 211
Discharge function score 62.86%
56.45%
6.4 pts better
Numerator 154 · Denominator 245
Transfer of health information to provider 95.73%
95.95%
0.2 pts worse
Numerator 157 · Denominator 164
Transfer of health information to patient 96.9%
96.28%
0.6 pts better
Numerator 125 · Denominator 129
Resident COVID-19 vaccinations up to date 25.44%
25.2%
0.2 pts better
Numerator 43 · Denominator 169

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.9
2.1
0.8 pts worse
1.9
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 3.0 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.7
1.2
0.5 pts better
1.8
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.7 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.8%
2.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
2.6%
0.7 pts worse
3.3%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 4.3% · Q3 2.1% · Q4 2.4% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.2%
3.7%
1.5 pts better
11.4%
9.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 6.2% · Q3 2.9% · Q4 0.0% · 4Q avg 2.2%
Percentage of long-stay residents who lose too much weight 5.3%
5.9%
0.6 pts better
5.4%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.3% · Q2 9.4% · Q3 2.9% · Q4 0.0% · 4Q avg 5.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.8%
15.7%
11.1 pts worse
19.6%
7.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.8% · Q2 23.5% · Q3 18.4% · Q4 28.1% · 4Q avg 26.8%
Percentage of long-stay residents who received an antipsychotic medication 1.9%
9.8%
7.9 pts better
16.7%
14.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.4% · Q4 4.3% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 30.9%
11.7%
19.2 pts worse
16.3%
14.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 30.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 25.0%
9.8%
15.2 pts worse
14.9%
10.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 34.4% · Q3 27.8% · Q4 20.7% · 4Q avg 25.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.9%
0.4%
2.5 pts worse
1.0%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 3.4% · Q3 3.7% · Q4 0.0% · 4Q avg 2.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.7%
0.8%
3.9 pts worse
1.7%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 6.8% · Q3 9.1% · Q4 0.0% · 4Q avg 4.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.9%
12.5%
18.4 pts worse
19.8%
11.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 39.8% · Q2 33.4% · Q3 27.8% · Q4 20.9% · 4Q avg 30.9%
Percentage of long-stay residents with pressure ulcers 7.5%
5.1%
2.4 pts worse
5.1%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 7.2% · Q3 10.3% · Q4 4.0% · 4Q avg 7.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
94.3%
5.3 pts better
81.7%
17.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.9% · Q2 99.5% · Q3 100.0% · Q4 100.0% · 4Q avg 99.6%
Percentage of short-stay residents who had an outpatient emergency department visit 9.8%
9.3%
0.5 pts worse
12.0%
2.2 pts better
Short Stay · 20240701-20250630 · Adjusted 9.8% · Observed 8.8% · Expected 10.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.3%
1.5%
1.2 pts better
1.6%
1.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.4% · Q2 0.4% · Q3 0.3% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.2%
94.7%
0.5 pts worse
79.7%
14.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.9%
26.2%
1.3 pts better
23.9%
1 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.9% · Observed 21.7% · Expected 20.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-31 · Fire 2025-07-31

10 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-05-12 · Fire 2023-05-12

4 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2021-07-23 · Fire 2021-07-23

5 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-05-12

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-06-12

D · Potential for more than minimal harm 2021-07-23

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2021-08-23

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-31

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-31

E · Potential for more than minimal harm 2025-07-31

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-31

E · Potential for more than minimal harm 2025-07-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-31

E · Potential for more than minimal harm 2025-07-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-31

E · Potential for more than minimal harm 2025-07-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-31

D · Potential for more than minimal harm 2025-07-31

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-31

D · Potential for more than minimal harm 2025-07-31

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-08-31

D · Potential for more than minimal harm 2025-07-31

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-08-31

D · Potential for more than minimal harm 2025-07-31

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-31

D · Potential for more than minimal harm 2025-07-31

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-08-31

E · Potential for more than minimal harm 2023-05-12

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-12

D · Potential for more than minimal harm 2023-05-12

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-06-12

E · Potential for more than minimal harm 2021-07-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-08-23

D · Potential for more than minimal harm 2021-07-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-08-23

Penalties and ownership

What sits behind the stars

Ownership

Ccrc Propco - Freedom Plaza, LLC

5% Or Greater Security Interest · Organization

0% 1 facilities 2020-02-01
Grella, Christopher

Operational/Managerial Control · Individual

0% 1 facilities 2020-02-01
Life Care Services LLC

Operational/Managerial Control · Organization

0% 61 facilities 2020-02-01
Riazudeen, Shahul

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Roher, Angela

Operational/Managerial Control · Individual

0% 1 facilities 2020-02-01

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Health
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Staffing
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Fines
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Fines
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Staffing
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Fines
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