Santa Ana, CA

Plaza Healthcare Center

1-star overall rating with 1-star inspections with abuse icon flag with $4,587 in total fines with 29 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

1209 Hemlock Way, Santa Ana, CA

(714) 546-1966

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

0 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

145

Certified beds

Average residents

136

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Country Villa Health Services

Operator or chain grouping

Approved since

1979-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 3 overall / 2 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.31

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.12

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.68

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.11

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.43

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.86

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.18

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.33

CMS adjusted RN staffing hours

Adjusted total hours

4.26

CMS adjusted total nurse staffing hours

Case-mix index

1.32

Higher values indicate more complex resident acuity

RN turnover

69%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

45%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,347

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

44.80

Composite VBP score used to determine payment impact.

Payment multiplier

0.9979

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.33

Baseline 19.77% · Performance 19.42% · Measure score 4.33 · Achievement 4.33 · Improvement 0.75

Healthcare-associated infections

3.36

Baseline 9.29% · Performance 7.63% · Measure score 3.36 · Achievement 0.67 · Improvement 3.36

Total nurse turnover

6.84

Baseline 32.74% · Performance 35.71% · Measure score 6.84 · Achievement 6.84 · Improvement 0

Adjusted total nurse staffing

3.39

Baseline 3.79 hours · Performance 4.04 hours · Measure score 3.39 · Achievement 3.39 · Improvement 0.77

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.1%
10.72%
0.6 pts better
No Different than the National Rate · Eligible stays 139 · Observed rate 6.47% · Lower 95% interval 7.17%
Discharge to community 37.77%
50.57%
12.8 pts worse
No Different than the National Rate · Eligible stays 90 · Observed rate 18.89% · Lower 95% interval 26.44%
Medicare spending per beneficiary 1.36
1.02
0.3 pts worse
Drug regimen review with follow-up 99.53%
95.27%
4.3 pts better
Numerator 214 · Denominator 215
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 215
Discharge self-care score 45.69%
53.69%
8 pts worse
Numerator 53 · Denominator 116
Discharge mobility score 28.45%
50.94%
22.5 pts worse
Numerator 33 · Denominator 116
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 215 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.63%
7.12%
0.5 pts worse
No Different than the National Rate · Eligible stays 160 · Observed rate 5.63% · Lower 95% interval 4.46%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 163
Staff flu vaccination coverage 45.91%
42%
3.9 pts better
Numerator 101 · Denominator 220
Discharge function score 41.38%
56.45%
15.1 pts worse
Numerator 48 · Denominator 116
Transfer of health information to provider 98.8%
95.95%
2.8 pts better
Numerator 82 · Denominator 83
Transfer of health information to patient 66.67%
96.28%
29.6 pts worse
Numerator 24 · Denominator 36
Resident COVID-19 vaccinations up to date 25.93%
25.2%
0.7 pts better
Numerator 28 · Denominator 108

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.7
2.3
0.4 pts worse
1.9
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 4.4 · Expected 3.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
1.6
0.3 pts worse
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 2.9 · Expected 2.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
98.5%
0.6 pts worse
93.4%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 92.5% · Q2 99.3% · Q3 100.0% · Q4 100.0% · 4Q avg 97.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.2%
98.2%
3 pts worse
95.5%
0.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 95.2%
Percentage of long-stay residents experiencing one or more falls with major injury 1.7%
1.6%
0.1 pts worse
3.3%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.7% · Q3 3.2% · Q4 2.4% · 4Q avg 1.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 16.6%
6.8%
9.8 pts worse
11.4%
5.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.1% · Q2 11.1% · Q3 5.6% · Q4 17.6% · 4Q avg 16.6%
Percentage of long-stay residents who lose too much weight 4.5%
4.1%
0.4 pts worse
5.4%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 5.7% · Q3 3.5% · Q4 2.8% · 4Q avg 4.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.8%
13.7%
13.1 pts worse
19.6%
7.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.8% · Q2 24.8% · Q3 25.2% · Q4 29.3% · 4Q avg 26.8%
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 3.3%
11.0%
7.7 pts better
16.3%
13 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 3.3% · Q3 1.6% · Q4 6.2% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.9%
10.7%
0.2 pts worse
14.9%
4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 7.5% · Q3 7.3% · Q4 14.5% · 4Q avg 10.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
1.0%
0.8 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.8% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
1.2%
0.1 pts better
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.8% · Q3 0.9% · Q4 1.9% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 5.5%
10.9%
5.4 pts better
19.8%
14.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 9.2% · Q3 4.6% · Q4 4.2% · 4Q avg 5.5%
Percentage of long-stay residents with pressure ulcers 3.2%
4.7%
1.5 pts better
5.1%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.4% · Q3 4.4% · Q4 3.6% · 4Q avg 3.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.2%
94.0%
2.2 pts better
81.7%
14.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 93.2% · Q2 93.4% · Q3 97.4% · Q4 100.0% · 4Q avg 96.2%
Percentage of short-stay residents who had an outpatient emergency department visit 12.2%
11.2%
1 pts worse
12.0%
0.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.2% · Observed 12.9% · Expected 11.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.3%
93.2%
5.9 pts worse
79.7%
7.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 36.7%
23.2%
13.5 pts worse
23.9%
12.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 36.7% · Observed 29.4% · Expected 19.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-16 · Fire 2025-06-16

29 health deficiencies

Top issue: Quality of Life and Care (9 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-05-06 · Fire 2024-05-06

54 health deficiencies

Top issue: Quality of Life and Care (14 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2021-08-31 · Fire 2021-08-31

93 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (24 deficiencies)

7 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-18

E · Potential for more than minimal harm 2025-06-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-06-18

D · Potential for more than minimal harm 2025-06-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-06-17

D · Potential for more than minimal harm 2025-06-16

K751 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of flammable curtains.

Corrected 2025-06-18

D · Potential for more than minimal harm 2025-06-16

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-06-30

F · Potential for more than minimal harm 2024-05-06

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2024-06-07

F · Potential for more than minimal harm 2024-05-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-06-07

F · Potential for more than minimal harm 2024-05-06

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-06-07

F · Potential for more than minimal harm 2024-05-06

K917 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure electrical receptacles or cover plates have distinctive color or marking.

Corrected 2024-06-07

F · Potential for more than minimal harm 2024-05-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-06-07

F · Potential for more than minimal harm 2024-05-06

K926 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2024-06-07

E · Potential for more than minimal harm 2024-05-06

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-06-07

E · Potential for more than minimal harm 2024-05-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-07

E · Potential for more than minimal harm 2024-05-06

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-06-07

E · Potential for more than minimal harm 2024-05-06

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-06-07

D · Potential for more than minimal harm 2024-05-06

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-06-07

D · Potential for more than minimal harm 2024-05-06

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-06-07

C · Minimal harm 2024-05-06

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-06-07

F · Potential for more than minimal harm 2021-08-31

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-10-18

E · Potential for more than minimal harm 2021-08-31

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-10-18

D · Potential for more than minimal harm 2021-08-31

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2021-10-18

D · Potential for more than minimal harm 2021-08-31

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-10-18

D · Potential for more than minimal harm 2021-08-31

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-10-18

D · Potential for more than minimal harm 2021-08-31

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2021-10-18

D · Potential for more than minimal harm 2021-08-31

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2021-10-18

Inspection history

Recent health citations

B · Minimal harm 2025-12-23

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-01-15

D · Potential for more than minimal harm 2025-08-07

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-08-27

D · Potential for more than minimal harm 2025-08-07

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-27

D · Potential for more than minimal harm 2025-08-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-27

B · Minimal harm 2025-08-07

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-08-27

B · Minimal harm 2025-08-07

F807 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Corrected 2025-08-27

B · Minimal harm 2025-08-07

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2025-08-27

E · Potential for more than minimal harm 2025-06-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-06-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-03

B · Minimal harm 2025-06-16

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-07-03

B · Minimal harm 2025-06-16

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-03

B · Minimal harm 2025-06-16

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-07-03

B · Minimal harm 2025-06-16

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-07-03

D · Potential for more than minimal harm 2025-04-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-07

B · Minimal harm 2025-04-04

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-15

B · Minimal harm 2025-03-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-01

D · Potential for more than minimal harm 2024-10-17

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-02

D · Potential for more than minimal harm 2024-10-17

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-11-02

D · Potential for more than minimal harm 2024-10-07

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-10-28

B · Minimal harm 2024-10-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-28

D · Potential for more than minimal harm 2024-08-29

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-09-23

E · Potential for more than minimal harm 2024-08-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-06

B · Minimal harm 2024-08-15

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-09-06

B · Minimal harm 2024-08-15

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-09-06

D · Potential for more than minimal harm 2024-07-31

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-19

D · Potential for more than minimal harm 2024-07-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-07-28

D · Potential for more than minimal harm 2024-07-10

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-07-28

B · Minimal harm 2024-06-26

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-07-12

D · Potential for more than minimal harm 2024-06-13

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-04

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-04

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-04

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-04

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-28

E · Potential for more than minimal harm 2024-05-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-18

E · Potential for more than minimal harm 2024-05-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-05-06

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2024-06-18

B · Minimal harm 2024-05-06

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-06-18

B · Minimal harm 2024-05-06

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2024-06-18

B · Minimal harm 2024-05-06

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2024-06-18

B · Minimal harm 2024-05-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-18

B · Minimal harm 2024-05-06

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-06-18

B · Minimal harm 2024-05-06

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-06-18

D · Potential for more than minimal harm 2024-04-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-13

D · Potential for more than minimal harm 2024-04-25

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2024-05-13

B · Minimal harm 2024-04-25

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-05-13

D · Potential for more than minimal harm 2024-04-11

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-04-28

D · Potential for more than minimal harm 2024-03-19

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-04-13

B · Minimal harm 2024-03-19

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-13

B · Minimal harm 2024-03-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-13

D · Potential for more than minimal harm 2024-02-29

F573 · Resident Rights Deficiencies

Health

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-01-29

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-29

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-02-15

B · Minimal harm 2024-01-29

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-02-15

D · Potential for more than minimal harm 2024-01-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-04

D · Potential for more than minimal harm 2024-01-10

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-04

D · Potential for more than minimal harm 2024-01-10

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-04

D · Potential for more than minimal harm 2024-01-10

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-04

D · Potential for more than minimal harm 2023-12-15

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-12-28

D · Potential for more than minimal harm 2023-12-13

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-29

D · Potential for more than minimal harm 2023-12-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-29

G · Actual harm 2023-12-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-12

D · Potential for more than minimal harm 2023-12-04

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-12-12

D · Potential for more than minimal harm 2023-12-04

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-12-12

G · Actual harm 2023-11-15

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-15

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-15

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-10-11

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-10-23

E · Potential for more than minimal harm 2023-09-21

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-17

E · Potential for more than minimal harm 2023-09-21

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-17

D · Potential for more than minimal harm 2023-09-21

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-17

D · Potential for more than minimal harm 2023-09-21

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2023-10-17

D · Potential for more than minimal harm 2023-09-21

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-10-17

D · Potential for more than minimal harm 2023-09-21

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-10-17

D · Potential for more than minimal harm 2023-09-21

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-10-17

B · Minimal harm 2023-08-15

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-08-21

D · Potential for more than minimal harm 2023-08-07

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-08-25

D · Potential for more than minimal harm 2023-08-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-25

D · Potential for more than minimal harm 2023-08-07

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-08-25

D · Potential for more than minimal harm 2023-08-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-25

D · Potential for more than minimal harm 2023-08-07

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-08-25

B · Minimal harm 2023-08-07

F729 · Nursing and Physician Services Deficiencies

Health

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2023-08-25

B · Minimal harm 2023-08-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-08-25

B · Minimal harm 2023-07-11

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-10

B · Minimal harm 2023-06-28

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-07-27

D · Potential for more than minimal harm 2023-06-14

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-13

G · Actual harm 2023-06-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-06-06

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-06-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-06-02

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-07-02

D · Potential for more than minimal harm 2023-06-01

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-07-01

D · Potential for more than minimal harm 2023-05-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-29

D · Potential for more than minimal harm 2023-05-18

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-06-18

D · Potential for more than minimal harm 2023-05-18

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-06-18

D · Potential for more than minimal harm 2023-05-18

F949 · Administration Deficiencies

Health

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Corrected 2023-06-18

D · Potential for more than minimal harm 2023-05-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-17

D · Potential for more than minimal harm 2023-05-03

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-03

D · Potential for more than minimal harm 2023-04-06

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-06

D · Potential for more than minimal harm 2023-04-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-06

D · Potential for more than minimal harm 2023-03-24

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-04-24

D · Potential for more than minimal harm 2023-03-23

F564 · Resident Rights Deficiencies

Health

Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.

Corrected 2023-03-24

D · Potential for more than minimal harm 2023-03-08

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-04-11

D · Potential for more than minimal harm 2023-03-08

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-04-11

D · Potential for more than minimal harm 2023-03-08

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-04-11

D · Potential for more than minimal harm 2023-03-07

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-11

F · Potential for more than minimal harm 2021-08-31

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2021-09-30

F · Potential for more than minimal harm 2021-08-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-09-30

E · Potential for more than minimal harm 2021-08-31

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2021-09-30

E · Potential for more than minimal harm 2021-08-31

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-09-30

E · Potential for more than minimal harm 2021-08-31

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-09-30

E · Potential for more than minimal harm 2021-08-31

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2021-09-30

E · Potential for more than minimal harm 2021-08-31

F850 · Administration Deficiencies

Health

Hire a qualified full-time social worker in a facility with more than 120 beds.

Corrected 2021-09-30

E · Potential for more than minimal harm 2021-08-31

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F624 · Resident Rights Deficiencies

Health

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F886 · Infection Control Deficiencies

Health

Perform COVID19 testing on residents and staff.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2021-09-30

D · Potential for more than minimal harm 2021-08-31

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2021-09-30

Penalties and ownership

What sits behind the stars

$2,470 2023-08-21

Fine

Fine · fine $2,470

Fine

$2,117 2023-08-14

Fine

Fine · fine $2,117

Fine

Ownership

Chang, Alvin

Operational/Managerial Control · Individual

0% 2 facilities 2025-01-01
Corporate Interface Services LLC

Operational/Managerial Control · Organization

0% 41 facilities 2024-03-18
Rechnitz, Shlomo

Limited Partnership Interest · Individual

0% 73 facilities 2014-08-01
Rockport Administrative Services, LLC

Operational/Managerial Control · Organization

0% 70 facilities 2014-10-31
Rodriguez, Angel

Operational/Managerial Control · Individual

0% 1 facilities 2024-05-28
Santa Ana Wellness Gp LLC

General Partnership Interest · Organization

0% 1 facilities 2014-08-01

Nearby options

Other facilities in reach

#1

South Coast Post Acute

Santa Ana, CA

2-star overall rating with 2-star inspections with abuse icon flag with 26 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$0
#2

South Coast Global Medical Center D/P SNF

Santa Ana, CA

2-star overall rating with 3-star inspections with 19 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$0
#3

Fountain Valley Post Acute

Fountain Valley, CA

4-star overall rating with 3-star inspections with 27 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0

Jump out

Supporting pages