Fergus Falls, MN

Pioneer Care Center

4-star overall rating with 3-star inspections with 11 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

1131 South Mabelle Avenue, Fergus Falls, MN

(218) 998-1500

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

105

Certified beds

Average residents

89

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1987-04-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.97

Registered nurse staffing · state 1.06 · national 0.68

LPN hours / resident day

0.32

Licensed practical nurse staffing · state 0.62 · national 0.87

Aide hours / resident day

3.23

Nurse aide staffing · state 2.56 · national 2.35

Total nurse hours

4.52

All reported nurse hours · state 4.23 · national 3.89

Licensed hours

1.29

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

4.05

Weekend nurse staffing · state 3.68 · national 3.43

Weekend RN hours

0.60

Weekend registered nurse coverage · state 0.68 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

1.00

CMS adjusted RN staffing hours

Adjusted total hours

4.65

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

38%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,912

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

38.11

Composite VBP score used to determine payment impact.

Payment multiplier

0.9912

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.21

Baseline 16.90% · Performance 18.55% · Measure score 6.21 · Achievement 6.21 · Improvement 0

Healthcare-associated infections

0

Baseline 5.35% · Performance 7.81% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.06

Baseline 41.91% · Performance 42.98% · Measure score 5.06 · Achievement 5.06 · Improvement 0

Adjusted total nurse staffing

3.97

Baseline 4.67 hours · Performance 4.21 hours · Measure score 3.97 · Achievement 3.97 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.15%
10.72%
1.6 pts better
No Different than the National Rate · Eligible stays 98 · Observed rate 5.1% · Lower 95% interval 6.12%
Discharge to community 51.59%
50.57%
1 pts better
No Different than the National Rate · Eligible stays 93 · Observed rate 49.46% · Lower 95% interval 43.69%
Medicare spending per beneficiary 0.83
1.02
0.2 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 54 · Denominator 54
Falls with major injury 1.85%
0.77%
1.1 pts worse
Numerator 1 · Denominator 54
Discharge self-care score 50%
53.69%
3.7 pts worse
Numerator 24 · Denominator 48
Discharge mobility score 27.08%
50.94%
23.9 pts worse
Numerator 13 · Denominator 48
Pressure ulcers or injuries, new or worsened 3.7%
2.29%
1.4 pts worse
Numerator 2 · Denominator 54 · Adjusted rate 5.88%
Healthcare-associated infections requiring hospitalization 7.81%
7.12%
0.7 pts worse
No Different than the National Rate · Eligible stays 59 · Observed rate 8.47% · Lower 95% interval 4.66%
Staff COVID-19 vaccination coverage 7.92%
8.2%
0.3 pts worse
Numerator 16 · Denominator 202
Staff flu vaccination coverage 27.93%
42%
14.1 pts worse
Numerator 62 · Denominator 222
Discharge function score 56.25%
56.45%
0.2 pts worse
Numerator 27 · Denominator 48
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 36 · Denominator 36
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 52.38%
25.2%
27.2 pts better
Numerator 11 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.0
1.7
0.7 pts better
1.9
0.9 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.8 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.2
2.0
0.2 pts worse
1.8
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 1.9 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
97.3%
2.4 pts better
93.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 98.9% · Q3 100.0% · Q4 100.0% · 4Q avg 99.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.1%
3.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.8%
3.9%
2.1 pts better
3.3%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.3% · Q3 2.5% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.8%
4.3%
1.5 pts better
11.4%
8.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 4.1% · Q3 2.9% · Q4 0.0% · 4Q avg 2.8%
Percentage of long-stay residents who lose too much weight 3.6%
4.1%
0.5 pts better
5.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.9% · Q2 2.8% · Q3 4.5% · Q4 1.6% · 4Q avg 3.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.2%
12.4%
0.8 pts worse
19.6%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.0% · Q2 12.3% · Q3 10.6% · Q4 13.1% · 4Q avg 13.2%
Percentage of long-stay residents who received an antipsychotic medication 16.2%
17.5%
1.3 pts better
16.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.3% · Q2 12.1% · Q3 19.3% · Q4 22.6% · 4Q avg 16.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 20.6%
22.5%
1.9 pts better
16.3%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 20.2% · Q3 34.3% · Q4 20.8% · 4Q avg 20.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.2%
18.6%
0.6 pts worse
14.9%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.9% · Q2 22.9% · Q3 20.0% · Q4 17.2% · 4Q avg 19.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
2.3%
1.4 pts better
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.0% · Q3 1.4% · Q4 1.3% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 4.2%
2.6%
1.6 pts worse
1.7%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 3.4% · Q3 6.3% · Q4 3.9% · 4Q avg 4.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.4%
24.8%
1.4 pts better
19.8%
3.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 28.0% · Q3 17.6% · Q4 26.4% · 4Q avg 23.4%
Percentage of long-stay residents with pressure ulcers 1.3%
5.4%
4.1 pts better
5.1%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 2.0% · Q3 0.9% · Q4 1.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
88.6%
9.1 pts better
81.7%
16 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.4% · Q2 95.7% · Q3 97.4% · Q4 98.9% · 4Q avg 97.7%
Percentage of short-stay residents who had an outpatient emergency department visit 9.8%
14.0%
4.2 pts better
12.0%
2.2 pts better
Short Stay · 20240701-20250630 · Adjusted 9.8% · Observed 9.1% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.0%
1.9%
0.9 pts better
1.6%
0.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 3.6% · 4Q avg 1.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.7%
82.7%
13 pts better
79.7%
16 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 17.2%
23.1%
5.9 pts better
23.9%
6.7 pts better
Short Stay · 20240701-20250630 · Adjusted 17.2% · Observed 15.9% · Expected 22.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-06 · Fire 2025-08-06

11 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2024-07-24 · Fire 2024-07-24

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-09-13 · Fire 2023-09-13

8 health deficiencies

Top issue: Infection Control (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-08-06

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-11-13

F · Potential for more than minimal harm 2024-07-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-08-30

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-08-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-03

E · Potential for more than minimal harm 2025-08-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-03

D · Potential for more than minimal harm 2025-08-06

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-09-03

D · Potential for more than minimal harm 2025-08-06

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-09-03

D · Potential for more than minimal harm 2025-08-06

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-08-06

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-09-03

C · Minimal harm 2025-08-06

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2025-09-03

D · Potential for more than minimal harm 2025-05-27

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-27

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-27

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-07

D · Potential for more than minimal harm 2024-07-24

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-24

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-07-24

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-16

D · Potential for more than minimal harm 2024-01-09

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-01-30

D · Potential for more than minimal harm 2023-09-13

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-13

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-13

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-13

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-05

D · Potential for more than minimal harm 2023-09-13

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-10-05

Penalties and ownership

What sits behind the stars

Ownership

Cook, Nicki

W-2 Managing Employee · Individual

0% 2 facilities 2022-05-25
Demuth, Suzanne

Corporate Officer · Individual

0% 1 facilities 2020-04-01
Denzel, Bonnie

Corporate Officer · Individual

0% 1 facilities 2014-04-01
Ellig, Joe

Corporate Officer · Individual

0% 1 facilities 2020-04-01
Freeman, Janet

Corporate Officer · Individual

0% 1 facilities 2019-04-01
Johnson, Nathan

Operational/Managerial Control · Individual

0% 1 facilities 2018-05-05
Johnson, Nathan

Corporate Director · Individual

0% 1 facilities 2009-11-03
Johnson, Nathan

W-2 Managing Employee · Individual

0% 1 facilities 2009-11-03
Kacer, Cindy

W-2 Managing Employee · Individual

0% 1 facilities 2009-11-26
Monke, Dean

Corporate Officer · Individual

0% 1 facilities 2020-04-01
Sethre, John

Corporate Officer · Individual

0% 1 facilities 2020-04-02
Tollerson, Brad

Corporate Officer · Individual

0% 1 facilities 2019-04-02
Underwood, Margaret

Corporate Officer · Individual

0% 1 facilities 2019-04-01
Watkins, Sara

W-2 Managing Employee · Individual

0% 1 facilities 2015-01-01

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