Battle Creek, MI

Pinnacle Care of Battle Creek

1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $140,507 in total fines with 37 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

675 Wagner Drive, Battle Creek, MI

(269) 969-6244

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

82

Certified beds

Average residents

58

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1993-06-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.15

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

0.10

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

1.90

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

2.15

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

0.25

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

2.18

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.11

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.17

CMS adjusted RN staffing hours

Adjusted total hours

2.53

CMS adjusted total nurse staffing hours

Case-mix index

1.16

Higher values indicate more complex resident acuity

RN turnover

64%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,733

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

19.31

Composite VBP score used to determine payment impact.

Payment multiplier

0.9821

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

1.47

Baseline 68.63% · Performance 60.00% · Measure score 1.47 · Achievement 0.9 · Improvement 1.47

Adjusted total nurse staffing

2.39

Baseline 3 hours · Performance 3.76 hours · Measure score 2.39 · Achievement 2.39 · Improvement 2.22

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 15 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 14 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 15 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 6 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 62.64%
8.2%
54.4 pts better
Numerator 57 · Denominator 91
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.7
0.5 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.4 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
1.5
0.1 pts worse
1.8
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.6 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.2%
95.0%
0.8 pts worse
93.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 96.6% · Q3 91.7% · Q4 89.3% · 4Q avg 94.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.3%
95.0%
3.3 pts better
95.5%
2.8 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.3%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.1%
3.1 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.4%
4.1%
0.7 pts better
11.4%
8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 16.1% · Q3 0.0% · Q4 0.0% · 4Q avg 3.4%
Percentage of long-stay residents who lose too much weight 7.8%
5.5%
2.3 pts worse
5.4%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.1% · Q2 6.1% · Q3 11.8% · Q4 2.1% · 4Q avg 7.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.8%
19.6%
4.8 pts better
19.6%
4.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.3% · Q2 14.0% · Q3 15.1% · Q4 16.7% · 4Q avg 14.8%
Percentage of long-stay residents who received an antipsychotic medication 18.1%
16.5%
1.6 pts worse
16.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.2% · Q2 10.0% · Q3 18.6% · Q4 18.4% · 4Q avg 18.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 4.8%
13.9%
9.1 pts better
16.3%
11.5 pts better
Long Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 4.2% · Q4 8.1% · 4Q avg 4.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.7%
11.7%
4 pts better
14.9%
7.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 4.4% · Q3 10.6% · Q4 13.0% · 4Q avg 7.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.3%
0.9%
1.4 pts worse
1.0%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.7% · Q3 2.7% · Q4 2.3% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.7%
1.2 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.7% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.5%
20.4%
7.1 pts worse
19.8%
7.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.3% · Q2 29.7% · Q3 23.2% · Q4 21.9% · 4Q avg 27.5%
Percentage of long-stay residents with pressure ulcers 5.7%
5.6%
0.1 pts worse
5.1%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 5.4% · Q3 8.4% · Q4 4.6% · 4Q avg 5.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.4%
82.8%
21.4 pts worse
81.7%
20.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 81.5% · Q2 36.7% · Q3 40.7% · Q4 86.7% · 4Q avg 61.4%
Percentage of short-stay residents who had an outpatient emergency department visit 9.1%
11.5%
2.4 pts better
12.0%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 9.1% · Observed 10.0% · Expected 12.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 25.8%
79.5%
53.7 pts worse
79.7%
53.9 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 25.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.0%
24.2%
4.2 pts better
23.9%
3.9 pts better
Short Stay · 20240701-20250630 · Adjusted 20.0% · Observed 20.0% · Expected 23.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-12 · Fire 2025-05-12

37 health deficiencies

Top issue: Resident Rights (8 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 2 Health 2024-03-19 · Fire 2024-03-19

35 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

24 fire-safety deficiencies

Top issue: Smoke (10 deficiencies)

Cycle 3 Health 2022-12-22 · Fire 2022-12-22

40 health deficiencies

Top issue: Resident Rights (8 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-12

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-06-20

F · Potential for more than minimal harm 2025-05-12

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2025-06-20

F · Potential for more than minimal harm 2025-05-12

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-06-20

F · Potential for more than minimal harm 2025-05-12

K344 · Smoke Deficiencies

Fire Safety

Have an alternate power supply for its alarm system.

Corrected 2025-08-22

F · Potential for more than minimal harm 2025-05-12

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-06-20

F · Potential for more than minimal harm 2025-05-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-08-22

E · Potential for more than minimal harm 2025-05-12

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-24

E · Potential for more than minimal harm 2025-05-12

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-20

K · Immediate jeopardy 2024-03-19

K111 · Construction Deficiencies

Fire Safety

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2024-04-22

K · Immediate jeopardy 2024-03-19

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-11-01

F · Potential for more than minimal harm 2024-03-19

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-04-30

F · Potential for more than minimal harm 2024-03-19

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K344 · Smoke Deficiencies

Fire Safety

Have an alternate power supply for its alarm system.

Corrected 2024-08-15

F · Potential for more than minimal harm 2024-03-19

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-02

F · Potential for more than minimal harm 2024-03-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-11-01

F · Potential for more than minimal harm 2024-03-19

K371 · Smoke Deficiencies

Fire Safety

Have properly sized and located compartments to protect residents from smoke.

Corrected 2024-06-06

F · Potential for more than minimal harm 2024-03-19

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-01

E · Potential for more than minimal harm 2024-03-19

K251 · Egress Deficiencies

Fire Safety

Conform to length requirements for dead end corridors.

Corrected 2024-06-06

E · Potential for more than minimal harm 2024-03-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-11-01

F · Potential for more than minimal harm 2022-12-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-01-31

F · Potential for more than minimal harm 2022-12-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-03-27

F · Potential for more than minimal harm 2022-12-22

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-02-16

F · Potential for more than minimal harm 2022-12-22

K371 · Smoke Deficiencies

Fire Safety

Have properly sized and located compartments to protect residents from smoke.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-01-31

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2026-02-20

D · Potential for more than minimal harm 2026-01-22

F627 · Resident Rights Deficiencies

Health

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2026-02-20

D · Potential for more than minimal harm 2026-01-22

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-02-20

D · Potential for more than minimal harm 2025-09-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-04

J · Immediate jeopardy 2025-05-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-15

G · Actual harm 2025-05-12

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-20

F · Potential for more than minimal harm 2025-05-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-20

F · Potential for more than minimal harm 2025-05-12

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-05-12

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-05-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-05-12

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-05-12

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-05-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-05-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-05-12

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-08-15

C · Minimal harm 2025-05-12

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2025-06-20

B · Minimal harm 2025-05-12

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-06-20

G · Actual harm 2025-04-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-05-12

E · Potential for more than minimal harm 2025-04-17

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-17

E · Potential for more than minimal harm 2025-04-17

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-05-12

F · Potential for more than minimal harm 2024-12-18

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-01-31

D · Potential for more than minimal harm 2024-09-26

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-28

D · Potential for more than minimal harm 2024-09-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-28

G · Actual harm 2024-03-19

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-06

F · Potential for more than minimal harm 2024-03-19

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-06-06

F · Potential for more than minimal harm 2024-03-19

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-06-06

F · Potential for more than minimal harm 2024-03-19

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2024-04-22

F · Potential for more than minimal harm 2024-03-19

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-06-06

E · Potential for more than minimal harm 2024-03-19

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-04-22

E · Potential for more than minimal harm 2024-03-19

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-06

E · Potential for more than minimal harm 2024-03-19

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-06-06

E · Potential for more than minimal harm 2024-03-19

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-03-19

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-03-19

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-04-22

D · Potential for more than minimal harm 2024-02-09

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-03-04

B · Minimal harm 2024-02-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-03-04

F · Potential for more than minimal harm 2023-05-17

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-06-19

F · Potential for more than minimal harm 2023-05-17

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2023-06-19

F · Potential for more than minimal harm 2023-05-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-19

F · Potential for more than minimal harm 2023-05-17

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-06-19

E · Potential for more than minimal harm 2023-05-17

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-19

E · Potential for more than minimal harm 2023-05-17

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-06-19

D · Potential for more than minimal harm 2023-05-17

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-06-19

F · Potential for more than minimal harm 2022-12-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-22

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F559 · Resident Rights Deficiencies

Health

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F839 · Administration Deficiencies

Health

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2023-01-31

D · Potential for more than minimal harm 2022-12-22

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-01-31

B · Minimal harm 2022-12-22

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2023-01-31

Penalties and ownership

What sits behind the stars

$51,094 2025-04-17

Fine

Fine · fine $51,094

Fine

$0 2025-04-17

Payment Denial

Payment Denial · denial start 2025-05-15 · 99 days

99 day denial

$82,071 2024-02-09

Fine

Fine · fine $82,071

Fine

$0 2024-02-09

Payment Denial

Payment Denial · denial start 2024-04-12 · 55 days

55 day denial

$7,342 2023-05-02

Fine

Fine · fine $7,342

Fine

Ownership

Pinnacle Battle Creek Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2023-04-01
Ishakis, Yochanan

5% Or Greater Indirect Ownership Interest · Individual

60% 4 facilities 2023-04-01
Levine, Yisroel

5% Or Greater Indirect Ownership Interest · Individual

40% 4 facilities 2023-04-01
Evans, Kay

W-2 Managing Employee · Individual

0% 1 facilities 2023-05-18
Levine, Yisroel

Corporate Officer · Individual

0% 4 facilities 2023-04-01
Mendoza, Violet

W-2 Managing Employee · Individual

0% 1 facilities 2023-04-01
Zenith Care LLC

Operational/Managerial Control · Organization

0% 4 facilities 2023-04-01

Nearby options

Other facilities in reach

#1

The Oaks at Battle Creek

Battle Creek, MI

4-star overall rating with 3-star inspections with 9 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$0
#2

Calhoun County Medical Care Facility

Battle Creek, MI

2-star overall rating with 2-star inspections with abuse icon flag with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$0
#3

Majestic Care of Battle Creek

Battle Creek, MI

2-star overall rating with 2-star inspections with $76,538 in total fines with 15 recent health deficiencies

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$76,538

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