Bossier City, LA

Pilgrim Manor Skilled Nursing and Rehabilitation

1-star overall rating with 1-star inspections with abuse icon flag with $192,943 in total fines with 6 recent health deficiencies

1524 Doctors Drive, Bossier City, LA

(318) 742-1623

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

155

Certified beds

Average residents

125

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Priority Management

Operator or chain grouping

Approved since

2004-06-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

38 facilities

Chain averages 3 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.14

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

0.99

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

1.91

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.05

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.13

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

2.79

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.13

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.12

CMS adjusted RN staffing hours

Adjusted total hours

2.59

CMS adjusted total nurse staffing hours

Case-mix index

1.61

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

66%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,175

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

7.71

Composite VBP score used to determine payment impact.

Payment multiplier

0.9807

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.68% · Performance 24.71% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 11.62% · Performance 11.58% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

2.36

Baseline 76.72% · Performance 61.91% · Measure score 2.36 · Achievement 0 · Improvement 2.36

Adjusted total nurse staffing

0.73

Baseline 2.48 hours · Performance 2.88 hours · Measure score 0.73 · Achievement 0 · Improvement 0.73

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.24%
10.72%
0.5 pts worse
No Different than the National Rate · Eligible stays 113 · Observed rate 12.39% · Lower 95% interval 7.93%
Discharge to community 42.17%
50.57%
8.4 pts worse
No Different than the National Rate · Eligible stays 85 · Observed rate 35.29% · Lower 95% interval 32.21%
Medicare spending per beneficiary 1.64
1.02
0.6 pts worse
Drug regimen review with follow-up 90.53%
95.27%
4.7 pts worse
Numerator 86 · Denominator 95
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 95
Discharge self-care score 69.23%
53.69%
15.5 pts better
Numerator 36 · Denominator 52
Discharge mobility score 57.69%
50.94%
6.8 pts better
Numerator 30 · Denominator 52
Pressure ulcers or injuries, new or worsened 1.05%
2.29%
1.2 pts better
Numerator 1 · Denominator 95 · Adjusted rate 0.77%
Healthcare-associated infections requiring hospitalization 11.58%
7.12%
4.5 pts worse
No Different than the National Rate · Eligible stays 81 · Observed rate 18.52% · Lower 95% interval 6.54%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 80
Staff flu vaccination coverage 6.29%
42%
35.7 pts worse
Numerator 9 · Denominator 143
Discharge function score 67.31%
56.45%
10.9 pts better
Numerator 35 · Denominator 52
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 42 · Denominator 42
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 25 · Denominator 25
Resident COVID-19 vaccinations up to date 12.5%
25.2%
12.7 pts worse
Numerator 5 · Denominator 40

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.6
0.4 pts better
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.2 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.0
2.8
0.8 pts better
1.8
0.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.0 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
92.0%
7.5 pts better
93.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 99.1% · Q3 99.1% · Q4 100.0% · 4Q avg 99.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.9%
5.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.9%
3.4%
0.5 pts worse
3.3%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 2.8% · Q3 2.8% · Q4 3.6% · 4Q avg 3.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 10.9%
1.8%
9.1 pts worse
11.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 15.3% · Q3 11.3% · Q4 9.1% · 4Q avg 10.9%
Percentage of long-stay residents who lose too much weight 8.8%
5.2%
3.6 pts worse
5.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 11.1% · Q3 4.3% · Q4 9.8% · 4Q avg 8.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 19.6%
23.1%
3.5 pts better
19.6%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 21.5% · Q2 16.8% · Q3 17.5% · Q4 22.4% · 4Q avg 19.6%
Percentage of long-stay residents who received an antipsychotic medication 19.7%
24.4%
4.7 pts better
16.7%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.3% · Q2 21.6% · Q3 17.9% · Q4 15.1% · 4Q avg 19.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 24.4%
22.2%
2.2 pts worse
16.3%
8.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 30.0% · Q2 24.4% · Q3 22.3% · Q4 20.7% · 4Q avg 24.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 33.2%
20.1%
13.1 pts worse
14.9%
18.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.5% · Q2 51.2% · Q3 34.1% · Q4 13.6% · 4Q avg 33.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.6%
1.6 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
2.6%
2.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.5%
16.9%
8.6 pts worse
19.8%
5.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 25.1% · Q3 22.6% · Q4 34.9% · 4Q avg 25.5%
Percentage of long-stay residents with pressure ulcers 5.9%
6.2%
0.3 pts better
5.1%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 5.2% · Q3 8.7% · Q4 3.9% · 4Q avg 5.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
83.6%
15.8 pts better
81.7%
17.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 98.7% · Q4 98.8% · 4Q avg 99.4%
Percentage of short-stay residents who had an outpatient emergency department visit 15.4%
14.7%
0.7 pts worse
12.0%
3.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.4% · Observed 15.1% · Expected 10.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
3.3%
3.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
76.2%
23.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.4%
27.8%
7.4 pts better
23.9%
3.5 pts better
Short Stay · 20240701-20250630 · Adjusted 20.4% · Observed 19.8% · Expected 23.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-17 · Fire 2024-12-17

6 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-01-31 · Fire 2024-01-31

10 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-01-31 · Fire 2023-01-31

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

G · Actual harm 2025-09-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-15

D · Potential for more than minimal harm 2025-09-03

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-29

E · Potential for more than minimal harm 2024-12-17

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-07

E · Potential for more than minimal harm 2024-12-17

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-07

E · Potential for more than minimal harm 2024-12-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-07

E · Potential for more than minimal harm 2024-12-17

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2025-02-07

J · Immediate jeopardy 2024-12-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-26

J · Immediate jeopardy 2024-12-04

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-26

L · Immediate jeopardy 2024-08-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-29

L · Immediate jeopardy 2024-08-01

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-08-29

K · Immediate jeopardy 2024-08-01

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-08-29

D · Potential for more than minimal harm 2024-04-24

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-06-08

E · Potential for more than minimal harm 2024-01-31

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-02-16

E · Potential for more than minimal harm 2024-01-31

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-02-16

E · Potential for more than minimal harm 2024-01-31

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-16

E · Potential for more than minimal harm 2024-01-31

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-02-16

D · Potential for more than minimal harm 2023-06-07

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-01-31

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-02-01

E · Potential for more than minimal harm 2023-01-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-01

D · Potential for more than minimal harm 2023-01-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-02-01

D · Potential for more than minimal harm 2023-01-31

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-02-01

Penalties and ownership

What sits behind the stars

$19,115 2025-09-03

Fine

Fine · fine $19,115

Fine

$0 2025-09-03

Payment Denial

Payment Denial · denial start 2025-10-16 · 13 days

13 day denial

$52,855 2024-12-04

Fine

Fine · fine $52,855

Fine

$120,973 2024-08-01

Fine

Fine · fine $120,973

Fine

Ownership

Sdb Holdings

5% Or Greater Direct Ownership Interest · Organization

100% 8 facilities 2019-04-01
Bauder, William

5% Or Greater Indirect Ownership Interest · Individual

33% 29 facilities 2019-04-01
Boulware, Douglas

5% Or Greater Indirect Ownership Interest · Individual

33% 22 facilities 2019-04-01
Boulware, Steven

5% Or Greater Indirect Ownership Interest · Individual

33% 29 facilities 2019-04-01
Bauder, William

Operational/Managerial Control · Individual

0% 29 facilities 2019-04-01
Boulware, Steven

Operational/Managerial Control · Individual

0% 29 facilities 2019-04-01
Priority Management Group, LLC

Operational/Managerial Control · Organization

0% 20 facilities 2019-04-01

Nearby options

Other facilities in reach

#1

Heritage Manor Health & Rehab

Bossier City, LA

1-star overall rating with 1-star inspections with $73,487 in total fines with 37 recent health deficiencies

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$73,487
#2

Adira Medical Resort

Bossier City, LA

1-star overall rating with 1-star inspections with $12,740 in total fines with 25 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$12,740
#3

Northwest Louisiana Veterans Home

Bossier City, LA

3-star overall rating with 4-star inspections with 4 recent health deficiencies

Overall
3 / 5
Health
4 / 5
Staffing
0 / 5
Fines
$0

Jump out

Supporting pages