Cycle 1
Health 2025-07-17 · Fire 2025-07-17
6 health deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
3 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Allentown, PA
Phoebe Allentown Health Care Center
2-star overall rating with 2-star inspections with $15,114 in total fines with 6 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
1925 Turner Street, Allentown, PA
(610) 794-5300
Overall
2 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
2 / 5
Resident outcomes and process measures
Quick facts
Facility snapshot
Beds
343
Certified beds
Average residents
239
Average occupied residents
Ownership
Non-Profit
Publicly displayed owner type
Chain
No chain reported
Operator or chain grouping
Approved since
1967-01-01
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
Hours and turnover
RN hours / resident day
0.38
Registered nurse staffing · state 0.78 · national 0.68
LPN hours / resident day
1.11
Licensed practical nurse staffing · state 0.91 · national 0.87
Aide hours / resident day
2.24
Nurse aide staffing · state 2.20 · national 2.35
Total nurse hours
3.74
All reported nurse hours · state 3.89 · national 3.89
Licensed hours
1.49
RN + LPN hours · state 1.69 · national 1.54
Weekend hours
3.29
Weekend nurse staffing · state 3.51 · national 3.43
Weekend RN hours
0.20
Weekend registered nurse coverage · state 0.55 · national 0.47
Physical therapist
0.13
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.41
CMS adjusted RN staffing hours
Adjusted total hours
4.06
CMS adjusted total nurse staffing hours
Case-mix index
1.26
Higher values indicate more complex resident acuity
RN turnover
62%
Annual RN turnover · state 43% · national 45%
Total nurse turnover
48%
Annual nurse turnover · state 47% · national 46%
SNF VBP
Value-based purchasing
Program rank
8,352
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
27.02
Composite VBP score used to determine payment impact.
Payment multiplier
0.9844
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
How the VBP score is built
Readmission
0
Baseline 18.25% · Performance 22.54% · Measure score 0 · Achievement 0 · Improvement 0
Healthcare-associated infections
2.46
Baseline 3.99% · Performance 7.10% · Measure score 2.46 · Achievement 2.46 · Improvement 0
Total nurse turnover
5.36
Baseline 44.27% · Performance 41.77% · Measure score 5.36 · Achievement 5.36 · Improvement 0.79
Adjusted total nurse staffing
2.98
Baseline 3.55 hours · Performance 3.93 hours · Measure score 2.98 · Achievement 2.98 · Improvement 1.19
SNF QRP
Medicare quality reporting measures
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.9% |
10.72%
0.8 pts better
|
No Different than the National Rate · Eligible stays 548 · Observed rate 9.31% · Lower 95% interval 7.89% |
| Discharge to community | 56.44% |
50.57%
5.9 pts better
|
Better than the National Rate · Eligible stays 539 · Observed rate 50.28% · Lower 95% interval 52.08% |
| Medicare spending per beneficiary | 0.74 |
1.02
0.3 pts better
|
|
| Drug regimen review with follow-up | 93.59% |
95.27%
1.7 pts worse
|
Numerator 292 · Denominator 312 |
| Falls with major injury | 0.64% |
0.77%
0.1 pts better
|
Numerator 2 · Denominator 312 |
| Discharge self-care score | 42.74% |
53.69%
10.9 pts worse
|
Numerator 103 · Denominator 241 |
| Discharge mobility score | 51.04% |
50.94%
0.1 pts better
|
Numerator 123 · Denominator 241 |
| Pressure ulcers or injuries, new or worsened | 3.21% |
2.29%
0.9 pts worse
|
Numerator 10 · Denominator 312 · Adjusted rate 2.62% |
| Healthcare-associated infections requiring hospitalization | 7.1% |
7.12%
About the same
|
No Different than the National Rate · Eligible stays 326 · Observed rate 6.75% · Lower 95% interval 5.2% |
| Staff COVID-19 vaccination coverage | 5.13% |
8.2%
3.1 pts worse
|
Numerator 26 · Denominator 507 |
| Staff flu vaccination coverage | Not Available |
42%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Discharge function score | 51.45% |
56.45%
5 pts worse
|
Numerator 124 · Denominator 241 |
| Transfer of health information to provider | 100% |
95.95%
4 pts better
|
Numerator 60 · Denominator 60 |
| Transfer of health information to patient | 98.8% |
96.28%
2.5 pts better
|
Numerator 164 · Denominator 166 |
| Resident COVID-19 vaccinations up to date | 14.79% |
25.2%
10.4 pts worse
|
Numerator 25 · Denominator 169 |
Quality measures
Resident outcomes and process scores
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.8 |
1.7
0.1 pts worse
|
1.9
0.1 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.9 · Expected 2.0 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.0 |
1.2
0.2 pts better
|
1.8
0.8 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.0 · Expected 1.7 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 81.5% |
86.9%
5.4 pts worse
|
93.4%
11.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 75.0% · Q2 89.3% · Q3 83.4% · Q4 78.4% · 4Q avg 81.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 81.2% |
93.5%
12.3 pts worse
|
95.5%
14.3 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 81.2% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.0% |
3.2%
0.8 pts worse
|
3.3%
0.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 3.4% · Q3 5.5% · Q4 4.9% · 4Q avg 4.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 4.9% |
6.5%
1.6 pts better
|
11.4%
6.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 3.9% · Q3 4.4% · Q4 6.5% · 4Q avg 4.9% |
| Percentage of long-stay residents who lose too much weight | 6.8% |
6.5%
0.3 pts worse
|
5.4%
1.4 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 7.1% · Q3 5.9% · Q4 7.8% · 4Q avg 6.8% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.4% |
19.9%
0.5 pts better
|
19.6%
0.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 24.9% · Q2 16.8% · Q3 18.8% · Q4 16.8% · 4Q avg 19.4% |
| Percentage of long-stay residents who received an antipsychotic medication | 12.3% |
18.7%
6.4 pts better
|
16.7%
4.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.6% · Q2 11.3% · Q3 12.3% · Q4 10.8% · 4Q avg 12.3% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.2%
0.2 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 30.6% |
19.6%
11 pts worse
|
16.3%
14.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 24.6% · Q2 29.9% · Q3 32.8% · Q4 35.8% · 4Q avg 30.6% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 31.7% |
18.3%
13.4 pts worse
|
14.9%
16.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 26.2% · Q2 26.1% · Q3 36.4% · Q4 37.9% · 4Q avg 31.7% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.7% |
0.9%
0.8 pts worse
|
1.0%
0.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 1.5% · Q3 2.1% · Q4 2.4% · 4Q avg 1.7% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 4.3% |
1.7%
2.6 pts worse
|
1.7%
2.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 1.0% · Q3 4.6% · Q4 8.0% · 4Q avg 4.3% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 33.6% |
26.4%
7.2 pts worse
|
19.8%
13.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 34.9% · Q2 33.5% · Q3 30.6% · Q4 35.4% · 4Q avg 33.6% |
| Percentage of long-stay residents with pressure ulcers | 5.3% |
5.3%
About the same
|
5.1%
0.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 7.6% · Q2 8.4% · Q3 4.5% · Q4 0.9% · 4Q avg 5.3% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 58.1% |
68.9%
10.8 pts worse
|
81.7%
23.6 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 68.6% · Q2 58.2% · Q3 53.9% · Q4 53.0% · 4Q avg 58.1% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 10.2% |
9.8%
0.4 pts worse
|
12.0%
1.8 pts better
|
Short Stay · 20240701-20250630 · Adjusted 10.2% · Observed 9.9% · Expected 10.8% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.7% |
1.5%
0.2 pts worse
|
1.6%
0.1 pts worse
|
Short Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 2.5% · Q3 1.0% · Q4 1.4% · 4Q avg 1.7% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 40.9% |
68.7%
27.8 pts worse
|
79.7%
38.8 pts worse
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 40.9% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 31.1% |
23.1%
8 pts worse
|
23.9%
7.2 pts worse
|
Short Stay · 20240701-20250630 · Adjusted 31.1% · Observed 28.1% · Expected 21.5% · Used in QM five-star |
Survey summary
Recent inspection cycles
Cycle 2
Health 2024-08-08 · Fire 2024-08-08
6 health deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
4 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Cycle 3
Health 2023-09-14 · Fire 2023-09-14
1 health deficiencies
Top issue: Pharmacy Service (1 deficiency)
7 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Fire safety
Fire-safety citations
E · Potential for more than minimal harm
2025-07-17
K353 · Smoke Deficiencies
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-28
E · Potential for more than minimal harm
2025-07-17
K363 · Smoke Deficiencies
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2025-09-28
E · Potential for more than minimal harm
2025-07-17
K372 · Smoke Deficiencies
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-09-28
E · Potential for more than minimal harm
2024-08-08
K321 · Smoke Deficiencies
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-09
E · Potential for more than minimal harm
2024-08-08
K353 · Smoke Deficiencies
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-09
E · Potential for more than minimal harm
2024-08-08
K362 · Smoke Deficiencies
Fire Safety
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2024-09-09
E · Potential for more than minimal harm
2024-08-08
K372 · Smoke Deficiencies
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-09-09
E · Potential for more than minimal harm
2023-09-14
K161 · Construction Deficiencies
Fire Safety
Use approved construction type or materials.
Corrected 2023-11-25
E · Potential for more than minimal harm
2023-09-14
K321 · Smoke Deficiencies
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-11-25
E · Potential for more than minimal harm
2023-09-14
K353 · Smoke Deficiencies
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-25
E · Potential for more than minimal harm
2023-09-14
K363 · Smoke Deficiencies
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-11-25
E · Potential for more than minimal harm
2023-09-14
K372 · Smoke Deficiencies
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-11-25
E · Potential for more than minimal harm
2023-09-14
K541 · Services Deficiencies
Fire Safety
Install properly constructed and protected linen or trash chutes.
Corrected 2023-11-25
C · Minimal harm
2023-09-14
K355 · Smoke Deficiencies
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-11-25
Inspection history
Recent health citations
K · Immediate jeopardy
2025-08-19
F880 · Infection Control Deficiencies
Health
Provide and implement an infection prevention and control program.
Corrected 2025-09-30
D · Potential for more than minimal harm
2025-07-17
F550 · Resident Rights Deficiencies
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-08-27
D · Potential for more than minimal harm
2025-07-17
F688 · Quality of Life and Care Deficiencies
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-08-27
D · Potential for more than minimal harm
2025-07-17
F689 · Quality of Life and Care Deficiencies
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-27
D · Potential for more than minimal harm
2025-05-12
F550 · Resident Rights Deficiencies
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-12
D · Potential for more than minimal harm
2025-04-24
F684 · Quality of Life and Care Deficiencies
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-29
F · Potential for more than minimal harm
2024-08-08
F812 · Nutrition and Dietary Deficiencies
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-17
D · Potential for more than minimal harm
2024-08-08
F561 · Resident Rights Deficiencies
Health
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-09-17
D · Potential for more than minimal harm
2024-08-08
F656 · Resident Assessment and Care Planning Deficiencies
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-17
D · Potential for more than minimal harm
2024-08-08
F679 · Quality of Life and Care Deficiencies
Health
Provide activities to meet all resident's needs.
Corrected 2024-09-17
D · Potential for more than minimal harm
2024-08-08
F684 · Quality of Life and Care Deficiencies
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-17
D · Potential for more than minimal harm
2024-08-08
F688 · Quality of Life and Care Deficiencies
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-09-17
D · Potential for more than minimal harm
2023-09-14
F761 · Pharmacy Service Deficiencies
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-09-21
Penalties and ownership
What sits behind the stars
$10,920
2025-07-17
Fine
Fine · fine $10,920
Fine
$4,194
2023-04-24
Fine
Fine · fine $4,194
Fine
Ownership
Alfaro, Tracy
Operational/Managerial Control · Individual
Baer, Thomas
Operational/Managerial Control · Individual
Baer, Thomas
Corporate Officer · Individual
Barley, Richard
Operational/Managerial Control · Individual
Bates, Bonita
Operational/Managerial Control · Individual
Bell, Carmen
Operational/Managerial Control · Individual
Bertolette, Robert
Operational/Managerial Control · Individual
Bock, Kelly
Operational/Managerial Control · Individual
Bock, Kelly
Corporate Director · Individual
Call, Carrie
Operational/Managerial Control · Individual
Calvert, Scott
Operational/Managerial Control · Individual
Calvert, Scott
Corporate Director · Individual
Charette, Kenneth
Operational/Managerial Control · Individual
Collier, Daniel
Operational/Managerial Control · Individual
Frantz, Lisa
Operational/Managerial Control · Individual
Hacker, William
Operational/Managerial Control · Individual
Haddad, Teri
5% Or Greater Direct Ownership Interest · Individual
Khanuja, Rob
Operational/Managerial Control · Individual
Khanuja, Rob
Corporate Director · Individual
Lien, Emmett
Operational/Managerial Control · Individual
Mason, Candave
5% Or Greater Direct Ownership Interest · Individual
Mason, Candave
Operational/Managerial Control · Individual
Merrill, Debora
Operational/Managerial Control · Individual
Miller, Robert
Operational/Managerial Control · Individual
Morris, Darren
Operational/Managerial Control · Individual
Morris, Darren
Corporate Director · Individual
Moser, Daniel
Operational/Managerial Control · Individual
Palermo, Faith
Operational/Managerial Control · Individual
Palermo, Faith
Corporate Director · Individual
Pfleegor, Michael
5% Or Greater Direct Ownership Interest · Individual
Pfleegor, Michael
Operational/Managerial Control · Individual
Phoebe Devitt Homes
Operational/Managerial Control · Organization
Phoebe Services Inc
Operational/Managerial Control · Organization
Physician And Tactical Healthcare Services LLC
Operational/Managerial Control · Organization
Rassier, Matthew
Operational/Managerial Control · Individual
Rassier, Matthew
Corporate Director · Individual
Shott, Jason
Operational/Managerial Control · Individual
Shott, Jason
Corporate Officer · Individual
Skeete, Haniff
Operational/Managerial Control · Individual
Sloan, Joshua
Operational/Managerial Control · Individual
Smith, David
Operational/Managerial Control · Individual
Staska-Pier, Marie
Operational/Managerial Control · Individual
Staska-Pier, Marie
Corporate Officer · Individual
Steiner, Patricia
5% Or Greater Direct Ownership Interest · Individual
Steiner, Patricia
Operational/Managerial Control · Individual
Stevenson, Scott
Operational/Managerial Control · Individual
Stevenson, Scott
Corporate Director · Individual
Stevenson, Scott
Corporate Officer · Individual
Stiles, Sandra
Operational/Managerial Control · Individual
Stiles, Sandra
Corporate Director · Individual
Torrillo, Joenel
Operational/Managerial Control · Individual
Torrillo, Joenel
Corporate Director · Individual
Tranguch, Nicholas
Operational/Managerial Control · Individual
Worley, William
Operational/Managerial Control · Individual
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#3
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