San Antonio, TX

Patriot Heights Health Care Center

2-star overall rating with 2-star inspections with abuse icon flag with $35,829 in total fines with 4 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

5000 Fawn Meadow, San Antonio, TX

(210) 696-6005

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

74

Certified beds

Average residents

52

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1991-11-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.48

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

1.23

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

1.77

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.48

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.70

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

2.81

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.28

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.23

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.44

CMS adjusted RN staffing hours

Adjusted total hours

3.23

CMS adjusted total nurse staffing hours

Case-mix index

1.47

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,887

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

9.82

Composite VBP score used to determine payment impact.

Payment multiplier

0.9809

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.62

Baseline 24.18% · Performance 22.66% · Measure score 1.62 · Achievement 0 · Improvement 1.62

Healthcare-associated infections

0

Baseline 6.60% · Performance 8.01% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

1.16

Baseline 75.00% · Performance 66.67% · Measure score 1.16 · Achievement 0 · Improvement 1.16

Adjusted total nurse staffing

1.15

Baseline 3.43 hours · Performance 3.40 hours · Measure score 1.15 · Achievement 1.15 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.25%
10.72%
1.5 pts worse
No Different than the National Rate · Eligible stays 73 · Observed rate 16.44% · Lower 95% interval 9.14%
Discharge to community 52.7%
50.57%
2.1 pts better
No Different than the National Rate · Eligible stays 41 · Observed rate 48.78% · Lower 95% interval 39.37%
Medicare spending per beneficiary 1.01
1.02
About the same
Drug regimen review with follow-up 80.49%
95.27%
14.8 pts worse
Numerator 33 · Denominator 41
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 41
Discharge self-care score 73.91%
53.69%
20.2 pts better
Numerator 17 · Denominator 23
Discharge mobility score 69.57%
50.94%
18.6 pts better
Numerator 16 · Denominator 23
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 40 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 8.01%
7.12%
0.9 pts worse
No Different than the National Rate · Eligible stays 41 · Observed rate 12.2% · Lower 95% interval 4.25%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 84
Staff flu vaccination coverage 59.26%
42%
17.3 pts better
Numerator 80 · Denominator 135
Discharge function score 73.91%
56.45%
17.5 pts better
Numerator 17 · Denominator 23
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 13.64%
25.2%
11.6 pts worse
Numerator 3 · Denominator 22

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.8
2.1
1.3 pts better
1.9
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 1.1 · Expected 2.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
2.1
1 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.4 · Expected 2.0 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
97.1%
2.2 pts better
93.4%
5.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 97.2% · Q3 100.0% · Q4 100.0% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.9%
2.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.9%
3.3%
0.6 pts worse
3.3%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 5.6% · Q3 4.9% · Q4 0.0% · 4Q avg 3.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
2.7%
2.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 6.8%
3.3%
3.5 pts worse
5.4%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 6.2% · Q3 13.9% · Q4 2.8% · 4Q avg 6.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.2%
18.9%
2.3 pts worse
19.6%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.3% · Q2 32.4% · Q3 19.4% · Q4 10.8% · 4Q avg 21.2%
Percentage of long-stay residents who received an antipsychotic medication 5.4%
10.8%
5.4 pts better
16.7%
11.3 pts better
Long Stay · 2024Q4-2025Q3 · Q2 8.3% · Q3 0.0% · Q4 7.4% · 4Q avg 5.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 9.2%
15.4%
6.2 pts better
16.3%
7.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 9.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.6%
16.1%
8.5 pts better
14.9%
7.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 10.7% · Q3 3.0% · Q4 11.8% · 4Q avg 7.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.7%
0.8%
0.1 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.3% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 20.0%
15.0%
5 pts worse
19.8%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.1% · Q2 31.0% · Q3 17.6% · Q4 12.4% · 4Q avg 20.0%
Percentage of long-stay residents with pressure ulcers 3.4%
4.2%
0.8 pts better
5.1%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 2.3% · Q3 1.9% · Q4 4.2% · 4Q avg 3.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
89.7%
8.8 pts better
81.7%
16.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 97.3% · Q3 97.0% · Q4 100.0% · 4Q avg 98.5%
Percentage of short-stay residents who had an outpatient emergency department visit 16.4%
12.0%
4.4 pts worse
12.0%
4.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 16.4% · Observed 18.2% · Expected 12.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.7%
88.0%
1.7 pts better
79.7%
10 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.7%
25.9%
4.8 pts worse
23.9%
6.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 30.7% · Observed 31.8% · Expected 24.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-05 · Fire 2025-09-05

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-07-31 · Fire 2024-07-31

6 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-05-26 · Fire 2023-05-26

13 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-09-05

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-10-17

E · Potential for more than minimal harm 2025-09-05

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-10-17

E · Potential for more than minimal harm 2025-09-05

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-09-08

D · Potential for more than minimal harm 2024-07-31

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-08-02

D · Potential for more than minimal harm 2023-05-26

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-06-09

Inspection history

Recent health citations

J · Immediate jeopardy 2025-10-31

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Not marked corrected

D · Potential for more than minimal harm 2025-09-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-09-05

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-07-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-17

E · Potential for more than minimal harm 2024-07-31

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-08-01

D · Potential for more than minimal harm 2024-07-31

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-08-01

D · Potential for more than minimal harm 2024-07-31

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-08-01

D · Potential for more than minimal harm 2024-07-31

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-08-01

D · Potential for more than minimal harm 2024-07-31

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2024-08-01

D · Potential for more than minimal harm 2024-07-31

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-08-01

D · Potential for more than minimal harm 2024-02-15

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-02-19

J · Immediate jeopardy 2024-01-25

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-11-30

J · Immediate jeopardy 2024-01-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-30

D · Potential for more than minimal harm 2024-01-25

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-02-20

D · Potential for more than minimal harm 2023-12-23

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-25

E · Potential for more than minimal harm 2023-10-05

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2023-10-19

D · Potential for more than minimal harm 2023-10-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-10-19

D · Potential for more than minimal harm 2023-09-20

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-10-04

D · Potential for more than minimal harm 2023-09-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-04

D · Potential for more than minimal harm 2023-05-26

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-06-09

D · Potential for more than minimal harm 2023-05-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-09

D · Potential for more than minimal harm 2023-05-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-09

B · Minimal harm 2023-05-26

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-06-09

Penalties and ownership

What sits behind the stars

$22,925 2025-10-31

Fine

Fine · fine $22,925

Fine

$12,904 2023-12-23

Fine

Fine · fine $12,904

Fine

Ownership

Keystone Care LLC

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2019-10-02
The Ensign Group Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 209 facilities 2006-01-30
Ashton, Andrew

Operational/Managerial Control · Individual

0% 6 facilities 2020-01-01
Ashton, Andrew

Corporate Officer · Individual

0% 6 facilities 2019-10-02
Ashton, Andrew

W-2 Managing Employee · Individual

0% 6 facilities 2020-01-01
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2019-10-02
Fitch, Craig

Corporate Officer · Individual

0% 58 facilities 2019-10-02
Niccum, Kevin

Corporate Director · Individual

0% 7 facilities 2019-10-02

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