Federal inspection record · CMS data as of October 1, 2026

Parkwood Skilled Nursing And Rehabilitation Center

3201 Parkwood Lane, Maryland Heights, MO · (314) 291-5911

CMS overall rating

1 of 5

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Certified beds
130
Residents per day
85
Ownership
For-Profit
Chain
Riley Spence Senior Living
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 14, 1993

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Missouri.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Missouri homes

Parkwood Skilled Nursing And Rehabilitation Center carries 162 inspection points. That is fewer than 19% of Missouri's 479 rated homes.

5★4★3★2★1★+15 homes above 391.2505102550100200inspection points → fewer is better on the leftThis home · 162 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Missouri: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–54 pts
  • 3★ 54–93.75 pts
  • 2★ 93.75–159 pts
  • 1★ over 159 pts

Bars show every rated home in Missouri by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

65 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 38 4 pts
E 23 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    April 21, 2023 · Standard inspection · Quality of Life and Care · F678 · Corrected April 3, 2023

Everything else, by area of care

Quality of Life and Care17E
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 5, 2026 · Complaint · F684 · Corrected July 3, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 6, 2025 · Complaint · F686 · Corrected November 25, 2025

  3. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 29, 2024 · Complaint · F677 · Corrected October 1, 2024

  4. E

    Provide activities to meet all resident's needs.

    August 29, 2024 · Standard · F679 · Corrected October 1, 2024

  5. E

    Ensure the activities program is directed by a qualified professional.

    August 29, 2024 · Standard · F680 · Corrected October 1, 2024

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 29, 2024 · Standard · F684 · Corrected October 1, 2024

  7. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 29, 2024 · Complaint · F686 · Corrected October 1, 2024

  8. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    August 29, 2024 · Complaint · F693 · Corrected October 1, 2024

  9. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    August 29, 2024 · Standard · F700 · Corrected October 1, 2024

  10. D

    Provide activities to meet all resident's needs.

    April 21, 2023 · Standard · F679 · Corrected May 26, 2023

  11. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    April 21, 2023 · Standard · F686 · Corrected May 26, 2023

  12. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    April 21, 2023 · Standard · F690 · Corrected May 26, 2023

  13. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 27, 2020 · Standard · F689 · Corrected February 21, 2020

  14. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    January 27, 2020 · Standard · F677 · Corrected February 21, 2020

  15. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 27, 2020 · Standard · F684 · Corrected February 21, 2020

  16. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    January 27, 2020 · Standard · F690 · Corrected February 21, 2020

  17. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    January 27, 2020 · Standard · F698 · Corrected February 21, 2020

Resident Rights13E
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    November 25, 2025 · Complaint · F554 · Corrected December 16, 2025

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    November 6, 2025 · Complaint · F580 · Corrected November 25, 2025

  3. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    August 29, 2024 · Complaint · F550 · Corrected October 1, 2024

  4. E

    Honor the resident's right to manage his or her financial affairs.

    August 29, 2024 · Standard · F567 · Corrected October 1, 2024

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 29, 2024 · Complaint · F584 · Corrected October 1, 2024

  6. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    August 29, 2024 · Standard · F554 · Corrected October 1, 2024

  7. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    August 29, 2024 · Standard · F577 · Corrected October 1, 2024

  8. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 21, 2023 · Standard · F550 · Corrected May 26, 2023

  9. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 21, 2023 · Standard · F584 · Corrected May 26, 2023

  10. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    January 27, 2020 · Standard · F550 · Corrected February 21, 2020

  11. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    January 27, 2020 · Standard · F554 · Corrected February 21, 2020

  12. D

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    January 27, 2020 · Standard · F568 · Corrected February 21, 2020

  13. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    January 27, 2020 · Standard · F625 · Corrected February 21, 2020

Resident Assessment and Care Planning11E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 12, 2026 · Complaint · F658 · Corrected March 31, 2026

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    November 25, 2025 · Complaint · F658 · Corrected December 16, 2025

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 10, 2025 · Complaint · F842 · Corrected September 29, 2025

  4. D

    Ensure each resident receives an accurate assessment.

    August 29, 2024 · Standard · F641 · Corrected October 17, 2024

  5. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    August 29, 2024 · Standard · F644 · Corrected October 1, 2024

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 29, 2024 · Standard · F656 · Corrected October 1, 2024

  7. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    October 4, 2023 · Complaint · F658 · Corrected October 18, 2023

  8. E

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    April 21, 2023 · Standard · F640 · Corrected May 26, 2023

  9. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    April 21, 2023 · Standard · F658 · Corrected May 26, 2023

  10. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 27, 2020 · Standard · F658 · Corrected February 21, 2020

  11. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 27, 2020 · Standard · F842 · Corrected February 21, 2020

Pharmacy Service7E
  1. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 29, 2024 · Standard · F755 · Corrected October 1, 2024

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 29, 2024 · Standard · F761 · Corrected October 1, 2024

  3. D

    Ensure medication error rates are not 5 percent or greater.

    January 23, 2024 · Complaint · F759 · Corrected February 9, 2024

  4. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    April 21, 2023 · Standard · F755 · Corrected May 26, 2023

  5. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    January 27, 2020 · Standard · F758 · Corrected February 21, 2020

  6. D

    Ensure that residents are free from significant medication errors.

    January 27, 2020 · Standard · F760 · Corrected February 21, 2020

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 27, 2020 · Standard · F761 · Corrected February 21, 2020

Nutrition and Dietary4E
  1. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    August 29, 2024 · Complaint · F804 · Corrected October 1, 2024

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 29, 2024 · Standard · F812 · Corrected October 1, 2024

  3. D

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    August 29, 2024 · Standard · F805 · Corrected October 1, 2024

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 27, 2020 · Standard · F812 · Corrected February 21, 2020

Infection Control4E
  1. E

    Provide and implement an infection prevention and control program.

    August 29, 2024 · Standard · F880 · Corrected October 1, 2024

  2. E

    Provide and implement an infection prevention and control program.

    April 21, 2023 · Standard · F880 · Corrected May 26, 2023

  3. D

    Provide and implement an infection prevention and control program.

    January 27, 2020 · Standard · F880 · Corrected February 21, 2020

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    January 27, 2020 · Standard · F883 · Corrected February 21, 2020

Freedom from Abuse, Neglect, and Exploitation2E
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 27, 2025 · Complaint · F609 · Corrected November 25, 2025

  2. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    August 29, 2024 · Standard · F607 · Corrected October 1, 2024

Environmental2E
  1. E

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    August 29, 2024 · Standard · F909 · Corrected October 1, 2024

  2. E

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    August 29, 2024 · Complaint · F925 · Corrected October 1, 2024

Administration2F
  1. F

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    April 21, 2023 · Standard · F868 · Corrected May 26, 2023

  2. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    January 27, 2020 · Standard · F770 · Corrected February 21, 2020

Nursing and Physician Services2D
  1. D

    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    April 21, 2023 · Standard · F728 · Corrected May 26, 2023

  2. C

    Post nurse staffing information every day.

    April 21, 2023 · Standard · F732 · Corrected May 26, 2023

Inspection history

  1. 2024-08-29

    31 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

  2. 2023-04-21

    14 health deficiencies · 13 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2020-01-27

    20 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 19 min of nursing staff time a day, 10 min of it from a registered nurse.

This home

3 h 19 min

Missouri average

3 h 24 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 51% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine42.4 pts worse41.6%84.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts worse90.2%90.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts better2.0%4.0%3.2%
Percentage of long-stay residents who have depressive symptoms19.6 pts better0.4%20.0%13.5%
Percentage of long-stay residents who lose too much weight5 pts worse10.1%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.2 pts better20.4%25.6%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.8 pts worse32.3%23.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened16.1 pts worse31.9%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.9 pts worse26.3%17.4%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better0.3%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection1.9 pts better0.3%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.4 pts better8.7%17.1%18.3%
Percentage of long-stay residents with pressure ulcers3.7 pts worse8.1%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.9 pts worse59.8%65.7%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse2.2%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.2 pts worse44.2%61.4%80.1%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Riley, Charles5% Or Greater Direct Ownership Interest · Individual25%5 facilities
Cauwenbergh, PaulOperational/Managerial Control · Individual0%1 facilities
Cauwenbergh, PaulAdp Of The SNF · Individual0%1 facilities
Riley Spence Management Company, LLCOperational/Managerial Control · Organization0%5 facilities
Riley Spence Management Company, LLCAdp Of The SNF · Organization0%5 facilities
Riley, CharlesDirect Ownership Interest · Individual0%5 facilities
Riley, CharlesCorporate Director · Individual0%5 facilities
Riley, CharlesAdp Of The SNF · Individual0%5 facilities
Rosenberg, DavidOperational/Managerial Control · Individual0%1 facilities
Rosenberg, DavidAdp Of The SNF · Individual0%1 facilities
Spence, GregoryDirect Ownership Interest · Individual0%5 facilities
Spence, GregoryAdp Of The SNF · Individual0%5 facilities

·

Fire safety

23 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke10F
  1. E

    Have an enclosure around a vertical opening shaft.

    August 29, 2024 · K311 · Corrected October 1, 2024

  2. E

    Install an approved automatic sprinkler system.

    August 29, 2024 · K351 · Corrected October 1, 2024

  3. E

    Inspect, test, and maintain automatic sprinkler systems.

    August 29, 2024 · K353 · Corrected October 1, 2024

  4. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 21, 2023 · K345 · Corrected May 26, 2023

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    April 21, 2023 · K353 · Corrected May 26, 2023

  6. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    April 21, 2023 · K354 · Corrected May 26, 2023

  7. E

    Provide properly protected cooking facilities.

    April 21, 2023 · K324 · Corrected May 26, 2023

  8. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    April 21, 2023 · K355 · Corrected May 26, 2023

  9. E

    Install corridor and hallway doors that block smoke.

    April 21, 2023 · K363 · Corrected May 26, 2023

  10. E

    Inspect, test, and maintain automatic sprinkler systems.

    January 27, 2020 · K353 · Corrected February 21, 2020

Gas, Vacuum, and Electrical Systems5F
  1. E

    Have proper medical gas storage and administration areas.

    August 29, 2024 · K923 · Corrected October 1, 2024

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    April 21, 2023 · K918 · Corrected May 26, 2023

  3. F

    Ensure proper usage of power strips and extension cords.

    April 21, 2023 · K920 · Corrected May 26, 2023

  4. F

    Ensure proper usage of power strips and extension cords.

    January 27, 2020 · K920 · Corrected February 21, 2020

  5. E

    Have proper medical gas storage and administration areas.

    January 27, 2020 · K923 · Corrected February 21, 2020

Egress3E
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 29, 2024 · K211 · Corrected October 1, 2024

  2. E

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    August 29, 2024 · K225 · Corrected October 1, 2024

  3. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    April 21, 2023 · K211 · Corrected May 26, 2023

Services2E
  1. E

    Have properly installed electrical wiring and gas equipment.

    August 29, 2024 · K511 · Corrected October 1, 2024

  2. E

    Have properly installed electrical wiring and gas equipment.

    April 21, 2023 · K511 · Corrected May 26, 2023

Emergency Preparedness2F
  1. F

    Address subsistence needs for staff and patients.

    April 21, 2023 · E15 · Corrected May 26, 2023

  2. F

    Implement emergency and standby power systems.

    April 21, 2023 · E41 · Corrected May 26, 2023

Miscellaneous1F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    April 21, 2023 · K761 · Corrected May 26, 2023

·

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