Federal inspection record · CMS data as of October 1, 2026

Parkview Manor Care Center

1009 Third Street, Reinbeck, IA · (319) 345-6811

CMS overall rating

2 of 5

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Certified beds
28
Residents per day
23
Ownership
For-Profit
Chain
Western Home Communities
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 1, 2003

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

Parkview Manor Care Center carries 131.25 inspection points. That is fewer than 9% of Iowa's 385 rated homes.

5★4★3★2★1★+12 homes above 18305102550100inspection points → fewer is better on the leftThis home · 131.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

31 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 1 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 23 4 pts
E 3 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. L

    Respond appropriately to all alleged violations.

    September 30, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F610 · Corrected October 31, 2024

  2. J

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    September 30, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F609 · Corrected October 31, 2024

  3. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 30, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 31, 2024

  4. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    September 30, 2024 · Standard inspection · Quality of Life and Care · F686 · Corrected October 31, 2024

Everything else, by area of care

Resident Rights8D
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 21, 2025 · Standard · F584 · Corrected September 5, 2025

  2. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    August 21, 2025 · Standard · F628 · Corrected September 5, 2025

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    September 30, 2024 · Standard · F578 · Corrected October 31, 2024

  4. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 30, 2024 · Standard · F580 · Corrected October 31, 2024

  5. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    September 30, 2024 · Standard · F582 · Corrected October 31, 2024

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    April 10, 2024 · Complaint · F550 · Corrected April 11, 2024

  7. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 4, 2024 · Standard · F580 · Corrected January 17, 2024

  8. D

    Keep residents' personal and medical records private and confidential.

    January 4, 2024 · Complaint · F583 · Corrected January 17, 2024

Resident Assessment and Care Planning8D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    August 21, 2025 · Standard · F644 · Corrected September 5, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 30, 2024 · Standard · F656 · Corrected October 31, 2024

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    September 30, 2024 · Standard · F657 · Corrected October 31, 2024

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 30, 2024 · Standard · F658 · Corrected October 31, 2024

  5. D

    Assess the resident when there is a significant change in condition

    January 4, 2024 · Standard · F637 · Corrected January 17, 2024

  6. D

    Ensure each resident receives an accurate assessment.

    January 4, 2024 · Complaint · F641 · Corrected January 17, 2024

  7. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    January 4, 2024 · Complaint · F655 · Corrected January 17, 2024

  8. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    January 4, 2024 · Standard · F661 · Corrected January 17, 2024

Nursing and Physician Services5E
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    January 14, 2026 · Complaint · F725 · Corrected February 6, 2026

  2. D

    Post nurse staffing information every day.

    August 21, 2025 · Standard · F732 · Corrected September 5, 2025

  3. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 30, 2024 · Standard · F725 · Corrected October 31, 2024

  4. D

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    September 30, 2024 · Standard · F712 · Corrected October 31, 2024

  5. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    January 4, 2024 · Standard · F725 · Corrected January 17, 2024

Pharmacy Service2E
  1. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    September 30, 2024 · Standard · F758 · Corrected October 31, 2024

  2. D

    Ensure that residents are free from significant medication errors.

    September 30, 2024 · Standard · F760 · Corrected October 31, 2024

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 21, 2025 · Standard · F812 · Corrected September 5, 2025

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    September 30, 2024 · Complaint · F600 · Corrected October 31, 2024

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    September 30, 2024 · Standard · F880 · Corrected October 31, 2024

Environmental1D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    January 4, 2024 · Standard · F919 · Corrected January 17, 2024

Inspection history

  1. 2025-08-21

    6 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nursing and Physician Services (2 deficiencies)

  2. 2024-09-30

    13 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

  3. 2024-01-04

    12 health deficiencies · 4 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 20 min of nursing staff time a day, 58 min of it from a registered nurse.

This home

4 h 20 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 29% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$23,813 in federal fines on record over the past three years.

DatePenaltyAmount
2024-09-30Fine$23,813

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine43.1 pts worse51.1%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine19.8 pts worse76.0%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.9 pts better0.0%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms4.2 pts better0.0%4.2%13.5%
Percentage of long-stay residents who lose too much weight1.8 pts worse6.2%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication11.9 pts better9.1%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.2 pts worse25.0%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.5 pts better14.7%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9.3 pts worse25.9%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder4.1 pts worse5.5%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection2.4 pts better0.0%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4 pts worse29.0%25.0%18.3%
Percentage of long-stay residents with pressure ulcers0.8 pts better3.3%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine70.7 pts worse13.3%84.0%82.3%

·

Who owns and runs it

54 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Miller, Connie5% Or Greater Direct Ownership Interest · Individual27%1 facilities
Miller, Walter5% Or Greater Direct Ownership Interest · Individual27%1 facilities
Ager, WendyOperational/Managerial Control · Individual0%6 facilities
Ager, WendyAdp Of The SNF · Individual0%6 facilities
Bachman, DonCorporate Director · Individual0%1 facilities
Bcg Holdings IncAdp Of The SNF · Organization0%49 facilities
Brighton Consulting Group LLCAdp Of The SNF · Organization0%73 facilities
Brubaker, SharaeOperational/Managerial Control · Individual0%1 facilities
Cattail Bcg LLCAdp Of The SNF · Organization0%50 facilities
Cattail IncAdp Of The SNF · Organization0%50 facilities
CliftonlarsonallenAdp Of The SNF · Organization0%124 facilities
Ecsi IncAdp Of The SNF · Organization0%49 facilities
Ellis, MistiOperational/Managerial Control · Individual0%1 facilities
Evans, AngelaOperational/Managerial Control · Individual0%8 facilities
Evans, AngelaAdp Of The SNF · Individual0%8 facilities
Fogt, MichaelCorporate Officer · Individual0%1 facilities
Hansen, KrisOperational/Managerial Control · Individual0%6 facilities
Hansen, KrisIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%6 facilities
Hansen, KrisAdp Of The SNF · Individual0%6 facilities
Harris, JerryOperational/Managerial Control · Individual0%12 facilities
Harris, JerryAdp Of The SNF · Individual0%12 facilities
Health Care Resolutions, LLCAdp Of The SNF · Organization0%1 facilities
Helping Hands Healthcare SolutionsAdp Of The SNF · Organization0%4 facilities
Helping Hands Nursing Solution IncAdp Of The SNF · Organization0%5 facilities
Hoeppner, ConnieOperational/Managerial Control · Individual0%1 facilities
Iowa Health Care AssociationAdp Of The SNF · Organization0%50 facilities
Kelly, HunterOperational/Managerial Control · Individual0%1 facilities
Kelly, HunterAdp Of The SNF · Individual0%1 facilities
Kremenak, BrettOperational/Managerial Control · Individual0%1 facilities
Lincoln Savings Bank5% Or Greater Mortgage Interest · Organization0%2 facilities
Lotus Above & Beyond Healthcare Staffing LLCAdp Of The SNF · Organization0%4 facilities
Mccormick, DarrellOperational/Managerial Control · Individual0%6 facilities
Mccormick, DarrellAdp Of The SNF · Individual0%6 facilities
Millennium Rehab & Consulting IncAdp Of The SNF · Organization0%18 facilities
Miller, ConnieAdp Of The SNF · Individual0%1 facilities
Miller, WalterAdp Of The SNF · Individual0%1 facilities
Moony-Geels, AmyAdp Of The SNF · Individual0%1 facilities
O'leary, PatrickOperational/Managerial Control · Individual0%6 facilities
O'leary, PatrickAdp Of The SNF · Individual0%6 facilities
Oleson, DebraCorporate Director · Individual0%1 facilities
Petersen, RonCorporate Officer · Individual0%1 facilities
Prime Time Healthcare LLCAdp Of The SNF · Organization0%10 facilities
Quackenbush, ShawnOperational/Managerial Control · Individual0%1 facilities
Reliant Care Pharmacy Services LLCAdp Of The SNF · Organization0%6 facilities
Schildroth, DixieCorporate Director · Individual0%1 facilities
Selenke, GregoryOperational/Managerial Control · Individual0%1 facilities
Selenke, GregoryAdp Of The SNF · Individual0%1 facilities
Sugar Creek Health Management LLCAdp Of The SNF · Organization0%6 facilities
Tech Of Ages LLCAdp Of The SNF · Organization0%6 facilities
Thesing, JeffreyCorporate Director · Individual0%1 facilities
Totality Staffing & Consulting Services LLCAdp Of The SNF · Organization0%1 facilities
Twomagnets LLCAdp Of The SNF · Organization0%57 facilities
Western Home Services IncOperational/Managerial Control · Organization0%5 facilities
Western Home Services IncAdp Of The SNF · Organization0%5 facilities

·

Fire safety

9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. E

    Install corridor and hallway doors that block smoke.

    August 21, 2025 · K363 · Corrected August 26, 2025

  2. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 30, 2024 · K345 · Corrected October 9, 2024

  3. E

    Install corridor and hallway doors that block smoke.

    September 30, 2024 · K363 · Corrected September 30, 2024

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 4, 2024 · K321 · Corrected January 18, 2024

  5. E

    Install corridor and hallway doors that block smoke.

    January 4, 2024 · K363 · Corrected January 18, 2024

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    September 30, 2024 · K712 · Corrected October 30, 2024

  2. F

    Have simulated fire drills held at unexpected times.

    January 4, 2024 · K712 · Corrected January 18, 2024

Gas, Vacuum, and Electrical Systems2F
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    September 30, 2024 · K918 · Corrected October 1, 2024

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    January 4, 2024 · K918 · Corrected January 18, 2024

·

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