Bolivar, MO

Parkview Health Care Facility

5-star overall rating with 4-star inspections with 7 recent health deficiencies

119 West Forest, Bolivar, MO

(417) 326-3000

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

78

Certified beds

Average residents

69

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Citizens Memorial Health Care

Operator or chain grouping

Approved since

1992-12-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 4 overall / 4 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.46 · national 0.68

LPN hours / resident day

0.43

Licensed practical nurse staffing · state 0.68 · national 0.87

Aide hours / resident day

2.47

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.41

All reported nurse hours · state 3.47 · national 3.89

Licensed hours

0.95

RN + LPN hours · state 1.14 · national 1.54

Weekend hours

3.03

Weekend nurse staffing · state 3.04 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.33 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.58

CMS adjusted RN staffing hours

Adjusted total hours

3.80

CMS adjusted total nurse staffing hours

Case-mix index

1.23

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 51% · national 45%

Total nurse turnover

50%

Annual nurse turnover · state 57% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,857

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

18.87

Composite VBP score used to determine payment impact.

Payment multiplier

0.9820

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.78

Baseline 19.23% · Performance 20.61% · Measure score 1.78 · Achievement 1.78 · Improvement 0

Healthcare-associated infections

3.43

Baseline 6.01% · Performance 6.81% · Measure score 3.43 · Achievement 3.43 · Improvement 0

Total nurse turnover

2.34

Baseline 41.07% · Performance 54.10% · Measure score 2.34 · Achievement 2.34 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.44 hours · Performance 3.18 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	9.64%	10.72% 1.1 pts better	No Different than the National Rate · Eligible stays 97 · Observed rate 6.19% · Lower 95% interval 6.52%
Discharge to community	62.79%	50.57% 12.2 pts better	Better than the National Rate · Eligible stays 91 · Observed rate 62.64% · Lower 95% interval 51.65%
Medicare spending per beneficiary	0.94	1.02 0.1 pts better
Drug regimen review with follow-up	95.65%	95.27% 0.4 pts better	Numerator 44 · Denominator 46
Falls with major injury	2.17%	0.77% 1.4 pts worse	Numerator 1 · Denominator 46
Discharge self-care score	53.85%	53.69% 0.2 pts better	Numerator 21 · Denominator 39
Discharge mobility score	56.41%	50.94% 5.5 pts better	Numerator 22 · Denominator 39
Pressure ulcers or injuries, new or worsened	2.17%	2.29% 0.1 pts better	Numerator 1 · Denominator 46 · Adjusted rate 2.39%
Healthcare-associated infections requiring hospitalization	6.81%	7.12% 0.3 pts better	No Different than the National Rate · Eligible stays 62 · Observed rate 4.84% · Lower 95% interval 3.66%
Staff COVID-19 vaccination coverage	12.61%	8.2% 4.4 pts better	Numerator 15 · Denominator 119
Staff flu vaccination coverage	93.16%	42% 51.2 pts better	Numerator 109 · Denominator 117
Discharge function score	53.85%	56.45% 2.6 pts worse	Numerator 21 · Denominator 39
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Transfer of health information to patient	100%	96.28% 3.7 pts better	Numerator 34 · Denominator 34
Resident COVID-19 vaccinations up to date	7.41%	25.2% 17.8 pts worse	Numerator 2 · Denominator 27

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.0	2.1 1.1 pts better	1.9 0.9 pts better	Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.7 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.6	2.3 0.7 pts better	1.8 0.2 pts better	Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.3 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.6%	84.8% 14.8 pts better	93.4% 6.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 98.2% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	95.0%	90.9% 4.1 pts better	95.5% 0.5 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 95.0%
Percentage of long-stay residents experiencing one or more falls with major injury	7.1%	4.1% 3 pts worse	3.3% 3.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 8.9% · Q3 6.8% · Q4 3.7% · 4Q avg 7.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	3.3%	14.7% 11.4 pts better	11.4% 8.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 1.9% · Q3 1.7% · Q4 4.5% · 4Q avg 3.3%
Percentage of long-stay residents who lose too much weight	4.0%	5.5% 1.5 pts better	5.4% 1.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.2% · Q3 2.3% · Q4 9.5% · 4Q avg 4.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	21.0%	25.3% 4.3 pts better	19.6% 1.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 19.1% · Q2 19.6% · Q3 26.7% · Q4 18.6% · 4Q avg 21.0%
Percentage of long-stay residents who received an antipsychotic medication	13.9%	25.0% 11.1 pts better	16.7% 2.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 15.4% · Q2 12.8% · Q3 11.4% · Q4 16.1% · 4Q avg 13.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.0% About the same	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	21.1%	20.3% 0.8 pts worse	16.3% 4.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q2 12.6% · Q3 28.7% · Q4 17.8% · 4Q avg 21.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	29.0%	19.8% 9.2 pts worse	14.9% 14.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 22.2% · Q2 25.0% · Q3 24.4% · Q4 45.2% · 4Q avg 29.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.6%	1.4% 0.8 pts better	1.0% 0.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.9%	2.6% 1.7 pts better	1.7% 0.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.5% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	24.9%	18.1% 6.8 pts worse	19.8% 5.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 35.0% · Q2 20.4% · Q3 24.5% · Q4 19.5% · 4Q avg 24.9%
Percentage of long-stay residents with pressure ulcers	3.8%	5.0% 1.2 pts better	5.1% 1.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 5.9% · Q3 0.0% · Q4 1.7% · 4Q avg 3.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	96.2%	66.4% 29.8 pts better	81.7% 14.5 pts better	Short Stay · 2024Q4-2025Q3 · Q1 92.5% · Q2 96.5% · Q3 99.0% · Q4 97.1% · 4Q avg 96.2%
Percentage of short-stay residents who had an outpatient emergency department visit	7.6%	13.4% 5.8 pts better	12.0% 4.4 pts better	Short Stay · 20240701-20250630 · Adjusted 7.6% · Observed 7.4% · Expected 10.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	1.7%	2.2% 0.5 pts better	1.6% 0.1 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 1.2% · Q3 0.0% · Q4 2.9% · 4Q avg 1.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	89.6%	63.5% 26.1 pts better	79.7% 9.9 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 89.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	15.2%	25.3% 10.1 pts better	23.9% 8.7 pts better	Short Stay · 20240701-20250630 · Adjusted 15.2% · Observed 14.8% · Expected 23.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-22 · Fire 2024-11-22

7 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2022-12-01 · Fire 2022-12-01

2 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2019-11-01 · Fire 2019-11-01

0 health deficiencies

No concentrated health issue counts in this cycle.

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2022-12-01

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.