Federal inspection record · CMS data as of October 1, 2026

Palm Garden Of Orlando

654 N Econlockhatchee Trail, Orlando, FL · (407) 273-6158

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
132
Residents per day
122
Ownership
For-Profit
Chain
Palm Garden Health And Rehabilitation
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 21, 1987

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Florida homes

Palm Garden Of Orlando carries 41.75 inspection points. That is fewer than 47% of Florida's 691 rated homes.

5★4★3★2★1★+21 homes above 238.505102550100200inspection points → fewer is better on the leftThis home · 41.75 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–8 pts
  • 4★ 8–25 pts
  • 3★ 25–46 pts
  • 2★ 46–85 pts
  • 1★ over 85 pts

Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

16 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 11 4 pts
E 3 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 30, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected October 24, 2024

  2. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 25, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected July 25, 2024

Everything else, by area of care

Administration3E
  1. E

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    November 7, 2024 · Standard · F847 · Corrected December 6, 2024

  2. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    November 7, 2024 · Standard · F867 · Corrected December 6, 2024

  3. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    September 30, 2024 · Complaint · F849 · Corrected October 24, 2024

Resident Assessment and Care Planning3D
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    November 7, 2024 · Standard · F644 · Corrected December 6, 2024

  2. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    February 16, 2023 · Standard · F644 · Corrected March 13, 2023

  3. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    February 16, 2023 · Standard · F645 · Corrected March 13, 2023

Resident Rights2D
  1. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    February 16, 2023 · Standard · F578 · Corrected March 13, 2023

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 25, 2021 · Standard · F584 · Corrected April 23, 2021

Quality of Life and Care2E
  1. E

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    March 25, 2021 · Standard · F694 · Corrected April 23, 2021

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 25, 2021 · Standard · F677 · Corrected April 23, 2021

Nursing and Physician Services1D
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 30, 2024 · Complaint · F725 · Corrected October 24, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    February 16, 2023 · Standard · F604 · Corrected March 13, 2023

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 25, 2021 · Standard · F812 · Corrected April 23, 2021

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    March 25, 2021 · Standard · F880 · Corrected April 23, 2021

Inspection history

  1. 2024-11-07

    3 health deficiencies · 1 fire-safety deficiencies

    Top issue: Administration (2 deficiencies)

  2. 2023-02-16

    4 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  3. 2021-03-25

    9 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 54 min of nursing staff time a day, 30 min of it from a registered nurse.

This home

3 h 54 min

Florida average

3 h 51 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 37% of nursing staff and 43% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$73,226 in federal fines on record over the past three years.

DatePenaltyAmount
2024-09-30Fine$62,381
2024-07-25Fine$10,845

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1 pts worse3.02.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better0.71.11.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better99.7%98.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better100.0%99.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts worse3.0%2.5%3.2%
Percentage of long-stay residents who have depressive symptoms5.1 pts better0.3%5.4%13.5%
Percentage of long-stay residents who lose too much weight0.6 pts better4.9%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.2 pts worse15.1%13.9%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.8 pts better4.9%8.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.3 pts worse8.7%8.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.1 pts better7.2%8.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse0.7%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection1.1 pts worse1.7%0.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.5 pts better6.0%9.5%18.3%
Percentage of long-stay residents with pressure ulcers0.3 pts worse4.7%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.3 pts better99.9%95.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.8 pts better5.1%8.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.1 pts worse1.5%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.3 pts better99.6%96.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.2 pts worse28.0%25.8%23.4%

·

Who owns and runs it

19 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Palm Garden Healthcare Holdings, LLC5% Or Greater Direct Ownership Interest · Organization50%14 facilities
Bomberger, JeffreyCorporate Officer · Individual0%14 facilities
Chalmers, JamesCorporate Officer · Individual0%14 facilities
Greene, RobertCorporate Officer · Individual0%15 facilities
Hovey, GregOperational/Managerial Control · Individual0%1 facilities
Hovey, GregAdp Of The SNF · Individual0%1 facilities
James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001,5% Or Greater Indirect Ownership Interest · Organization0%14 facilities
James O. Mccarver Qtip Business Marital Trust U/A Dated June 22, 2001,Adp Of The SNF · Organization0%14 facilities
James O. Mccarver Residuary Trust Share U/A Dated 06/22/20015% Or Greater Indirect Ownership Interest · Organization0%14 facilities
Mccarver, Patsy5% Or Greater Indirect Ownership Interest · Individual0%14 facilities
Nuriel, GabrielOperational/Managerial Control · Individual0%5 facilities
Nuriel, GabrielAdp Of The SNF · Individual0%5 facilities
Palm Healthcare Management, LLCAdp Of The SNF · Organization0%14 facilities
Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy E5% Or Greater Indirect Ownership Interest · Organization0%14 facilities
Patsy E. Mccarver Trust U/A Dated June 22, 2001 As Amended, Patsy EAdp Of The SNF · Organization0%14 facilities
Pgorl Re, LLC5% Or Greater Security Interest · Organization0%1 facilities
Pgorl Re, LLCAdp Of The SNF · Organization0%1 facilities
Regions Bank5% Or Greater Mortgage Interest · Organization0%51 facilities
Regions Bank5% Or Greater Security Interest · Organization0%51 facilities

·

Fire safety

3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke1D
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    November 7, 2024 · K353 · Corrected December 6, 2024

Egress1E
  1. E

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    March 25, 2021 · K223 · Corrected April 23, 2021

Services1E
  1. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    March 25, 2021 · K521 · Corrected April 23, 2021

·

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