Long Beach, CA

Pacific Villa, Inc

1-star overall rating with 1-star inspections with abuse icon flag with $53,797 in total fines with 33 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

3501 Cedar Avenue, Long Beach, CA

(562) 595-1731

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

95

Certified beds

Average residents

87

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Rollins-Nelson Healthcare Management

Operator or chain grouping

Approved since

1972-03-13

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 2 overall / 2 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.22

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.96

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.78

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

3.96

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.18

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.64

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.11

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.23

CMS adjusted RN staffing hours

Adjusted total hours

4.19

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

39%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,757

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

54.17

Composite VBP score used to determine payment impact.

Payment multiplier

1.0090

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.95

Baseline 16.84% · Performance 19.14% · Measure score 4.95 · Achievement 4.95 · Improvement 0

Healthcare-associated infections

4.40

Baseline 5.76% · Performance 6.52% · Measure score 4.40 · Achievement 4.40 · Improvement 0

Total nurse turnover

9.46

Baseline 21.18% · Performance 25.00% · Measure score 9.46 · Achievement 9.46 · Improvement 0

Adjusted total nurse staffing

2.86

Baseline 3.72 hours · Performance 3.89 hours · Measure score 2.86 · Achievement 2.86 · Improvement 0.30

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.58%
10.72%
1.1 pts better
No Different than the National Rate · Eligible stays 200 · Observed rate 4.5% · Lower 95% interval 6.48%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 1.13
1.02
0.1 pts worse
Drug regimen review with follow-up 98.36%
95.27%
3.1 pts better
Numerator 60 · Denominator 61
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 61
Discharge self-care score 44.68%
53.69%
9 pts worse
Numerator 21 · Denominator 47
Discharge mobility score 36.17%
50.94%
14.8 pts worse
Numerator 17 · Denominator 47
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 61 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.52%
7.12%
0.6 pts better
No Different than the National Rate · Eligible stays 138 · Observed rate 3.62% · Lower 95% interval 4.02%
Staff COVID-19 vaccination coverage 100%
8.2%
91.8 pts better
Numerator 149 · Denominator 149
Staff flu vaccination coverage 95.97%
42%
54 pts better
Numerator 143 · Denominator 149
Discharge function score 48.94%
56.45%
7.5 pts worse
Numerator 23 · Denominator 47
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 4.4
2.3
2.1 pts worse
1.9
2.5 pts worse
Long Stay · 20240701-20250630 · Adjusted 4.4 · Observed 4.8 · Expected 2.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.3
1.6
1.3 pts better
1.8
1.5 pts better
Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.3 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.2%
1.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
1.6%
0.1 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.3% · Q4 2.4% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
6.8%
6.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 0.0%
4.1%
4.1 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 32.3%
13.7%
18.6 pts worse
19.6%
12.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 42.4% · Q2 27.3% · Q3 29.9% · Q4 35.1% · 4Q avg 32.3%
Percentage of long-stay residents who received an antipsychotic medication 78.4%
14.2%
64.2 pts worse
16.7%
61.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 76.0% · Q3 78.6% · Q4 80.6% · 4Q avg 78.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 21.4%
11.0%
10.4 pts worse
16.3%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 14.8% · Q4 21.4% · 4Q avg 21.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.3%
10.7%
8.6 pts worse
14.9%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.8% · Q3 10.9% · Q4 22.5% · 4Q avg 19.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.4%
1.2%
0.8 pts better
1.7%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 11.8%
10.9%
0.9 pts worse
19.8%
8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q3 5.7% · Q4 19.4% · 4Q avg 11.8%
Percentage of long-stay residents with pressure ulcers 5.6%
4.7%
0.9 pts worse
5.1%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.7% · Q2 6.4% · Q3 5.1% · Q4 2.4% · 4Q avg 5.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.1%
94.0%
2.1 pts better
81.7%
14.4 pts better
Short Stay · 2024Q4-2025Q3 · Q3 97.3% · Q4 95.1% · 4Q avg 96.1%
Percentage of short-stay residents who had an outpatient emergency department visit 7.6%
11.2%
3.6 pts better
12.0%
4.4 pts better
Short Stay · 20240701-20250630 · Adjusted 7.6% · Observed 8.2% · Expected 12.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
93.2%
6.8 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.1%
23.2%
4.9 pts worse
23.9%
4.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.1% · Observed 26.0% · Expected 22.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-20 · Fire 2024-12-20

33 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

10 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Cycle 2 Health 2024-01-05 · Fire 2024-01-05

22 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-02-16 · Fire 2023-02-16

34 health deficiencies

Top issue: Resident Rights (11 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-12-20

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-01-20

F · Potential for more than minimal harm 2024-12-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-20

E · Potential for more than minimal harm 2024-12-20

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-01-20

E · Potential for more than minimal harm 2024-12-20

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-20

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-20

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-20

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-20

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-01-20

C · Minimal harm 2024-12-20

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2025-01-20

C · Minimal harm 2024-12-20

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2025-01-20

F · Potential for more than minimal harm 2024-01-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-01

D · Potential for more than minimal harm 2023-02-16

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-02-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-02-22

D · Potential for more than minimal harm 2023-02-16

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2023-02-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-16

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-01-08

D · Potential for more than minimal harm 2025-12-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-01-08

D · Potential for more than minimal harm 2025-12-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-12-11

D · Potential for more than minimal harm 2025-12-04

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-11

D · Potential for more than minimal harm 2025-12-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-12-11

E · Potential for more than minimal harm 2025-11-19

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-12-11

D · Potential for more than minimal harm 2025-11-19

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-12-11

D · Potential for more than minimal harm 2025-05-16

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-11

D · Potential for more than minimal harm 2025-05-16

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-06-11

D · Potential for more than minimal harm 2025-05-16

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-06-11

G · Actual harm 2025-04-28

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-25

G · Actual harm 2025-04-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-21

D · Potential for more than minimal harm 2025-04-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-25

D · Potential for more than minimal harm 2025-04-28

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-06-25

D · Potential for more than minimal harm 2025-04-28

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-25

F · Potential for more than minimal harm 2025-03-14

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-03-31

D · Potential for more than minimal harm 2025-02-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-12

F · Potential for more than minimal harm 2024-12-20

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-30

E · Potential for more than minimal harm 2024-12-20

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-01-30

E · Potential for more than minimal harm 2024-12-20

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-01-30

E · Potential for more than minimal harm 2024-12-20

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-01-30

E · Potential for more than minimal harm 2024-12-20

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-12-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-01-30

B · Minimal harm 2024-12-20

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-01-30

D · Potential for more than minimal harm 2024-10-17

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-11-07

D · Potential for more than minimal harm 2024-02-02

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-20

D · Potential for more than minimal harm 2024-02-01

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-02-12

D · Potential for more than minimal harm 2024-02-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-02-12

F · Potential for more than minimal harm 2024-01-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-01

E · Potential for more than minimal harm 2024-01-05

F790 · Quality of Life and Care Deficiencies

Health

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-02-01

D · Potential for more than minimal harm 2024-01-05

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-02-01

D · Potential for more than minimal harm 2023-12-11

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-01-17

D · Potential for more than minimal harm 2023-12-11

F555 · Resident Rights Deficiencies

Health

Honor the resident's right to choose his or her attending physician.

Corrected 2024-01-17

D · Potential for more than minimal harm 2023-12-11

F573 · Resident Rights Deficiencies

Health

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2024-01-17

D · Potential for more than minimal harm 2023-12-11

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-17

D · Potential for more than minimal harm 2023-12-11

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-01-17

D · Potential for more than minimal harm 2023-12-11

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-01-17

E · Potential for more than minimal harm 2023-03-28

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-05-16

E · Potential for more than minimal harm 2023-02-16

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-02-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-02-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-02-16

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-02-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-02-16

F888 · Infection Control Deficiencies

Health

Ensure staff are vaccinated for COVID-19

Corrected 2023-03-09

E · Potential for more than minimal harm 2023-02-16

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-03-09

D · Potential for more than minimal harm 2023-02-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-03-09

Penalties and ownership

What sits behind the stars

$48,100 2025-04-28

Fine

Fine · fine $48,100

Fine

$0 2025-04-28

Payment Denial

Payment Denial · denial start 2025-05-27 · 29 days

29 day denial

$2,279 2024-02-20

Fine

Fine · fine $2,279

Fine

$3,418 2024-01-22

Fine

Fine · fine $3,418

Fine

Ownership

Anderson, Trevor

Operational/Managerial Control · Individual

0% 1 facilities 2024-04-01
Estavillo, Evangeline

Operational/Managerial Control · Individual

0% 1 facilities 2017-07-16
Nelson, William

5% Or Greater Direct Ownership Interest · Individual

0% 9 facilities 2014-12-08
Nelson, William

Corporate Director · Individual

0% 9 facilities 2014-12-08
Nelson, William

Corporate Officer · Individual

0% 9 facilities 2014-12-08
Nelson, William

5% Or Greater Security Interest · Individual

0% 9 facilities 2014-12-08
Nelson, William

5% Or Greater Mortgage Interest · Individual

0% 9 facilities 2014-12-08
Pacific Villa Inc

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2014-12-08
Pacific Villa Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2014-12-08
Pacific Villa Inc

Operational/Managerial Control · Organization

0% 1 facilities 2014-12-08
Philipp, Ronald

Operational/Managerial Control · Individual

0% 2 facilities 2014-12-08
Rollins, Vicki

5% Or Greater Direct Ownership Interest · Individual

0% 8 facilities 2014-12-08
Rollins, Vicki

5% Or Greater Indirect Ownership Interest · Individual

0% 8 facilities 2014-12-08
Rollins, Vicki

Operational/Managerial Control · Individual

0% 8 facilities 2014-12-08
Rollins, Vicki

Corporate Director · Individual

0% 8 facilities 2014-12-08
Rollins, Vicki

Corporate Officer · Individual

0% 8 facilities 2014-12-08
Rollins, Vicki

5% Or Greater Security Interest · Individual

0% 8 facilities 2014-12-08
Rollins, Vicki

5% Or Greater Mortgage Interest · Individual

0% 8 facilities 2014-12-08
The Palms Real Estate, LLC

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2014-12-08

Nearby options

Other facilities in reach

#1

Long Beach Healthcare Center

Long Beach, CA

1-star overall rating with 1-star inspections with abuse icon flag with $62,403 in total fines with 34 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$62,403
#2

Pacific Care Nursing Center

Long Beach, CA

3-star overall rating with 2-star inspections with abuse icon flag with $100,013 in total fines with 18 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$100,013
#3

Bixby Towers Post-Acute Rehab

Long Beach, CA

2-star overall rating with 1-star inspections with $88,780 in total fines with 28 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$88,780

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