Federal inspection record · CMS data as of October 1, 2026

Oxford Rehabilitation & Health Care Center

689 Main Street, Haverhill, MA · (978) 373-1131

CMS overall rating

1 of 5

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Certified beds
120
Residents per day
113
Ownership
For-Profit
Chain
Athena Healthcare Systems
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 1974

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Oxford Rehabilitation & Health Care Center carries 97.5 inspection points. That is fewer than 11% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 97.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

41 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 1 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 29 4 pts
E 4 8 pts
F 6 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. H

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 27, 2025 · Standard inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected March 4, 2025

Everything else, by area of care

Quality of Life and Care10D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 12, 2026 · Standard · F684 · Corrected March 15, 2026

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 12, 2026 · Standard · F689 · Corrected March 15, 2026

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    February 12, 2026 · Standard · F690 · Corrected March 15, 2026

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 12, 2026 · Standard · F695 · Corrected March 15, 2026

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    February 27, 2025 · Standard · F677 · Corrected March 20, 2025

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    February 27, 2025 · Standard · F686 · Corrected March 20, 2025

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    February 27, 2025 · Standard · F695 · Corrected March 4, 2025

  8. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    March 29, 2024 · Standard · F693 · Corrected May 2, 2024

  9. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    March 29, 2024 · Standard · F694 · Corrected May 2, 2024

  10. D

    Provide routine and 24-hour emergency dental care for each resident.

    March 29, 2024 · Standard · F790 · Corrected May 2, 2024

Resident Assessment and Care Planning7E
  1. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    February 12, 2026 · Standard · F644 · Corrected March 15, 2026

  2. B

    Ensure each resident receives an accurate assessment.

    February 12, 2026 · Standard · F641 · Corrected March 15, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    February 27, 2025 · Standard · F656 · Corrected March 20, 2025

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    February 27, 2025 · Standard · F658 · Corrected March 20, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    February 27, 2025 · Standard · F842 · Corrected March 4, 2025

  6. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 29, 2024 · Standard · F656 · Corrected May 2, 2024

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 29, 2024 · Standard · F842 · Corrected May 2, 2024

Resident Rights5F
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    February 12, 2026 · Standard · F584 · Corrected March 15, 2026

  2. F

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    February 27, 2025 · Standard · F584 · Corrected March 4, 2025

  3. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    February 27, 2025 · Standard · F550 · Corrected March 20, 2025

  4. F

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 29, 2024 · Standard · F584 · Corrected July 19, 2024

  5. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    March 29, 2024 · Standard · F585 · Corrected May 2, 2024

Pharmacy Service4E
  1. D

    Ensure that residents are free from significant medication errors.

    February 12, 2026 · Standard · F760 · Corrected March 15, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 12, 2026 · Standard · F761 · Corrected March 15, 2026

  3. E

    Ensure medication error rates are not 5 percent or greater.

    February 27, 2025 · Standard · F759 · Corrected March 20, 2025

  4. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 27, 2025 · Standard · F761 · Corrected March 20, 2025

Administration3F
  1. D

    Have a plan that describes the process for conducting QAPI and QAA activities.

    February 12, 2026 · Standard · F865 · Corrected March 15, 2026

  2. F

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    March 29, 2024 · Standard · F835 · Corrected July 19, 2024

  3. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    March 29, 2024 · Standard · F867 · Corrected May 2, 2024

Infection Control3D
  1. D

    Provide and implement an infection prevention and control program.

    February 12, 2026 · Standard · F880 · Corrected March 15, 2026

  2. D

    Provide and implement an infection prevention and control program.

    February 27, 2025 · Standard · F880 · Corrected March 20, 2025

  3. D

    Provide and implement an infection prevention and control program.

    March 29, 2024 · Standard · F880 · Corrected May 2, 2024

Environmental3F
  1. F

    Keep all essential equipment working safely.

    February 27, 2025 · Standard · F908 · Corrected March 4, 2025

  2. F

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    March 29, 2024 · Standard · F925 · Corrected July 19, 2024

  3. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    March 29, 2024 · Standard · F919 · Corrected May 7, 2024

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    February 27, 2025 · Standard · F607 · Corrected March 4, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 27, 2025 · Standard · F609 · Corrected March 4, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 29, 2024 · Standard · F609 · Corrected May 2, 2024

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 12, 2026 · Standard · F812 · Corrected March 15, 2026

  2. D

    Dispose of garbage and refuse properly.

    February 12, 2026 · Standard · F814 · Corrected March 15, 2026

Inspection history

  1. 2026-02-12

    13 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  2. 2025-02-27

    15 health deficiencies · 9 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  3. 2024-03-29

    13 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 6 min of nursing staff time a day, 25 min of it from a registered nurse.

This home

3 h 6 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 34% of nursing staff and 45% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$265,351 in federal fines on record over the past three years.

DatePenaltyAmount
2025-02-27Fine$129,326
2024-04-11Payment Denial · 15 day denial$0
2024-03-29Fine$136,025
2024-03-29Payment Denial · 20 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts worse2.11.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts worse1.71.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.9 pts better99.8%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.3 pts worse93.2%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts better2.2%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms65.3 pts worse82.7%17.4%13.5%
Percentage of long-stay residents who lose too much weight1.2 pts better3.8%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication39.8 pts worse59.3%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.8 pts worse22.3%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.9 pts better5.0%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.3 pts better12.5%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts worse1.1%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.5%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.1 pts better13.3%20.4%18.3%
Percentage of long-stay residents with pressure ulcers3.3 pts better0.9%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.7 pts better84.6%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.8 pts worse12.6%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication4.6 pts worse6.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.4 pts better81.5%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.5 pts worse26.2%25.7%23.4%

·

Who owns and runs it

9 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Athena Health Care Systems Ma Iii LLC5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Santilli, Lawrence5% Or Greater Indirect Ownership Interest · Individual62%16 facilities
Mosier, Michael5% Or Greater Indirect Ownership Interest · Individual7%16 facilities
Chakalos-Santilli, Valerie5% Or Greater Indirect Ownership Interest · Individual6%8 facilities
Athena Health Care Associates, Inc.Operational/Managerial Control · Organization0%16 facilities
Curtis, Diane5% Or Greater Indirect Ownership Interest · Individual0%8 facilities
Mosier, MichaelW-2 Managing Employee · Individual0%16 facilities
Santilli, LawrenceCorporate Officer · Individual0%16 facilities
Senra, Priscilla5% Or Greater Indirect Ownership Interest · Individual0%1 facilities

·

Fire safety

23 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke9F
  1. F

    Have an enclosure around a vertical opening shaft.

    February 12, 2026 · K311 · Corrected May 20, 2026

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    February 12, 2026 · K345 · Corrected April 30, 2026

  3. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 12, 2026 · K353 · Corrected April 30, 2026

  4. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 12, 2026 · K372 · Corrected March 12, 2026

  5. F

    Provide properly protected cooking facilities.

    February 27, 2025 · K324 · Corrected May 23, 2025

  6. F

    Inspect, test, and maintain automatic sprinkler systems.

    February 27, 2025 · K353 · Corrected May 29, 2025

  7. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    February 27, 2025 · K372 · Corrected May 23, 2025

  8. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 29, 2024 · K345 · Corrected July 26, 2024

  9. F

    Inspect, test, and maintain automatic sprinkler systems.

    March 29, 2024 · K353 · Corrected May 26, 2024

Egress3F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    February 12, 2026 · K222 · Corrected March 11, 2026

  2. F

    Have properly located and lighted "Exit" signs.

    February 12, 2026 · K293 · Corrected March 4, 2026

  3. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    February 27, 2025 · K222 · Corrected May 23, 2025

Miscellaneous3F
  1. F

    Have simulated fire drills held at unexpected times.

    February 12, 2026 · K712 · Corrected April 1, 2026

  2. F

    Provide a written emergency evacuation plan.

    March 29, 2024 · K711 · Corrected July 26, 2024

  3. F

    Have simulated fire drills held at unexpected times.

    March 29, 2024 · K712 · Corrected June 28, 2024

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 12, 2026 · K918 · Corrected May 5, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    February 27, 2025 · K918 · Corrected May 23, 2025

  3. E

    Ensure proper usage of power strips and extension cords.

    February 27, 2025 · K920 · Corrected April 13, 2025

Services3F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    February 27, 2025 · K521 · Corrected May 23, 2025

  2. F

    Have elevators that firefighters can control in the event of a fire.

    February 27, 2025 · K531 · Corrected May 23, 2025

  3. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    March 29, 2024 · K521 · Corrected July 26, 2024

Emergency Preparedness2F
  1. F

    Implement emergency and standby power systems.

    February 27, 2025 · E41 · Corrected May 23, 2025

  2. F

    Conduct risk assessment and an All-Hazards approach.

    March 29, 2024 · E6 · Corrected May 26, 2024

·

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