Monroe, LA

Ouachita Healthcare And Rehabilitation Center

1-star overall rating with 2-star inspections with $31,844 in total fines with 11 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

7950 Millhaven Road, Monroe, LA

(318) 737-1117

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

167

Certified beds

Average residents

161

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Plantation Management Company

Operator or chain grouping

Approved since

2001-09-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

16 facilities

Chain averages 2 overall / 2 health / 1 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.13

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.12

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.01

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.25

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.24

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

2.86

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.06

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.12

CMS adjusted RN staffing hours

Adjusted total hours

3.18

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

57%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

42%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,516

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

16.51

Composite VBP score used to determine payment impact.

Payment multiplier

0.9816

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.30% · Performance 21.20% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 8.11% · Performance 9.70% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

6.35

Baseline 52.78% · Performance 37.70% · Measure score 6.35 · Achievement 6.35 · Improvement 4.90

Adjusted total nurse staffing

0.25

Baseline 2.93 hours · Performance 3.14 hours · Measure score 0.25 · Achievement 0 · Improvement 0.25

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.72%
10.72%
1 pts better
No Different than the National Rate · Eligible stays 188 · Observed rate 7.98% · Lower 95% interval 7.02%
Discharge to community 56.51%
50.57%
5.9 pts better
No Different than the National Rate · Eligible stays 146 · Observed rate 54.79% · Lower 95% interval 48.65%
Medicare spending per beneficiary 1.18
1.02
0.2 pts worse
Drug regimen review with follow-up 99.43%
95.27%
4.2 pts better
Numerator 174 · Denominator 175
Falls with major injury 0.57%
0.77%
0.2 pts better
Numerator 1 · Denominator 175
Discharge self-care score 32.48%
53.69%
21.2 pts worse
Numerator 38 · Denominator 117
Discharge mobility score 46.15%
50.94%
4.8 pts worse
Numerator 54 · Denominator 117
Pressure ulcers or injuries, new or worsened 4%
2.29%
1.7 pts worse
Numerator 7 · Denominator 175 · Adjusted rate 4.08%
Healthcare-associated infections requiring hospitalization 9.7%
7.12%
2.6 pts worse
No Different than the National Rate · Eligible stays 110 · Observed rate 11.82% · Lower 95% interval 6.07%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 161
Staff flu vaccination coverage 0%
42%
42 pts worse
Numerator 0 · Denominator 165
Discharge function score 40.17%
56.45%
16.3 pts worse
Numerator 47 · Denominator 117
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 51 · Denominator 51
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 61 · Denominator 61
Resident COVID-19 vaccinations up to date 10.99%
25.2%
14.2 pts worse
Numerator 10 · Denominator 91

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
2.6
0.9 pts better
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.6 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.0
2.8
0.8 pts better
1.8
0.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.1 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.0%
92.0%
6 pts better
93.4%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 99.3% · Q3 97.1% · Q4 95.7% · 4Q avg 98.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.9%
5.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.6%
3.4%
1.2 pts worse
3.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 4.3% · Q3 5.1% · Q4 5.7% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.4%
1.8%
1.4 pts better
11.4%
11 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.8% · Q4 0.7% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight 1.2%
5.2%
4 pts better
5.4%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 1.6% · Q3 0.0% · Q4 0.9% · 4Q avg 1.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.3%
23.1%
4.8 pts better
19.6%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.0% · Q2 20.1% · Q3 16.3% · Q4 15.6% · 4Q avg 18.3%
Percentage of long-stay residents who received an antipsychotic medication 16.5%
24.4%
7.9 pts better
16.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.5% · Q2 16.2% · Q3 15.5% · Q4 15.7% · 4Q avg 16.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.3%
22.2%
2.9 pts better
16.3%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.2% · Q2 24.6% · Q3 27.1% · Q4 13.8% · 4Q avg 19.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 19.3%
20.1%
0.8 pts better
14.9%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.5% · Q2 17.7% · Q3 20.0% · Q4 20.8% · 4Q avg 19.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.3%
1.6%
0.3 pts better
1.0%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 2.0% · Q3 1.9% · Q4 0.6% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.1%
2.6%
0.5 pts worse
1.7%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 4.5% · Q3 2.3% · Q4 1.6% · 4Q avg 3.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.4%
16.9%
0.5 pts worse
19.8%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.8% · Q2 16.9% · Q3 17.7% · Q4 20.3% · 4Q avg 17.4%
Percentage of long-stay residents with pressure ulcers 3.4%
6.2%
2.8 pts better
5.1%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.7% · Q3 1.9% · Q4 4.1% · 4Q avg 3.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
83.6%
15.1 pts better
81.7%
17 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.0% · Q2 99.2% · Q3 98.0% · Q4 99.3% · 4Q avg 98.7%
Percentage of short-stay residents who had an outpatient emergency department visit 9.4%
14.7%
5.3 pts better
12.0%
2.6 pts better
Short Stay · 20240701-20250630 · Adjusted 9.4% · Observed 9.9% · Expected 11.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.3%
3.3%
1 pts better
1.6%
0.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 4.3% · Q3 2.7% · Q4 0.0% · 4Q avg 2.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.4%
76.2%
13.2 pts better
79.7%
9.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.1%
27.8%
2.7 pts better
23.9%
1.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.1% · Observed 22.1% · Expected 21.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-11 · Fire 2025-03-11

11 health deficiencies

Top issue: Resident Rights (3 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 2 Health 2024-04-17 · Fire 2024-04-17

8 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-04-19 · Fire 2023-04-19

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-03-11

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-04-24

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-03-11

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-04-14

E · Potential for more than minimal harm 2025-03-11

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-04-14

D · Potential for more than minimal harm 2025-03-11

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-14

D · Potential for more than minimal harm 2025-03-11

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-04-14

D · Potential for more than minimal harm 2025-03-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-14

E · Potential for more than minimal harm 2024-04-17

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-05-27

E · Potential for more than minimal harm 2024-04-17

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-27

E · Potential for more than minimal harm 2024-04-17

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-05-27

E · Potential for more than minimal harm 2024-04-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-27

D · Potential for more than minimal harm 2024-04-17

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-05-27

D · Potential for more than minimal harm 2024-04-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-27

D · Potential for more than minimal harm 2024-04-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-05-27

D · Potential for more than minimal harm 2024-04-17

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2024-05-27

D · Potential for more than minimal harm 2023-10-04

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-01

D · Potential for more than minimal harm 2023-08-09

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-09-08

E · Potential for more than minimal harm 2023-04-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-15

D · Potential for more than minimal harm 2023-04-19

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-05-15

Penalties and ownership

What sits behind the stars

$31,844 2024-06-14

Fine

Fine · fine $31,844

Fine

$0 2024-06-14

Payment Denial

Payment Denial · denial start 2024-07-23 · 8 days

8 day denial

Ownership

Plantation Management Company, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 8 facilities 2014-08-01
Delatte, Kimberly

Corporate Director · Individual

0% 16 facilities 2008-09-01
Plantation Management Company, LLC

Operational/Managerial Control · Organization

0% 8 facilities 2008-09-01
Quirk, Cynthia

5% Or Greater Direct Ownership Interest · Individual

0% 14 facilities 2008-09-01
Quirk, Cynthia

Corporate Director · Individual

0% 14 facilities 2008-09-01
Quirk, Gene

5% Or Greater Direct Ownership Interest · Individual

0% 16 facilities 2008-09-01
Quirk, Gene

Corporate Director · Individual

0% 16 facilities 2008-09-01
Quirk, Scott

Operational/Managerial Control · Individual

0% 15 facilities 2008-09-01
Quirk, Scott

Corporate Director · Individual

0% 15 facilities 2008-09-01

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2-star overall rating with 3-star inspections with 7 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

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Health
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Staffing
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Fines
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1-star overall rating with 2-star inspections with $125,160 in total fines with 6 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
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Staffing
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Fines
$125,160
#3

St Joseph Skilled Nursing and Rehabilitation

Monroe, LA

1-star overall rating with 1-star inspections with 14 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
1 / 5
Fines
$0

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