Orrville, OH

Orrville Pointe

3-star overall rating with 3-star inspections with 10 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

230 South Crown Hill Road, Orrville, OH

(330) 682-2273

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

47

Certified beds

Average residents

46

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Jag Healthcare

Operator or chain grouping

Approved since

2000-08-07

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

9 facilities

Chain averages 4 overall / 3 health / 2 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.47

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.18

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

3.57

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.39

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.07

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.34

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.44

CMS adjusted RN staffing hours

Adjusted total hours

3.32

CMS adjusted total nurse staffing hours

Case-mix index

1.47

Higher values indicate more complex resident acuity

RN turnover

67%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

54%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,979

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

9.27

Composite VBP score used to determine payment impact.

Payment multiplier

0.9808

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

1.85

Baseline 42.86% · Performance 56.10% · Measure score 1.85 · Achievement 1.85 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.46 hours · Performance 2.94 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 10 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 6 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 2 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 3 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 3.9%
8.2%
4.3 pts worse
Numerator 3 · Denominator 77
Staff flu vaccination coverage 9.72%
42%
32.3 pts worse
Numerator 7 · Denominator 72
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 77.6%
92.4%
14.8 pts worse
93.4%
15.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 65.9% · Q2 68.1% · Q3 84.8% · Q4 91.3% · 4Q avg 77.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.9%
94.5%
3.4 pts better
95.5%
2.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.9%
Percentage of long-stay residents experiencing one or more falls with major injury 2.7%
3.3%
0.6 pts better
3.3%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 6.4% · Q3 2.2% · Q4 2.2% · 4Q avg 2.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 74.4%
26.1%
48.3 pts worse
11.4%
63 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 72.7% · Q2 87.2% · Q3 70.7% · Q4 67.4% · 4Q avg 74.4%
Percentage of long-stay residents who lose too much weight 10.3%
6.2%
4.1 pts worse
5.4%
4.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.8% · Q2 4.5% · Q3 9.8% · Q4 14.6% · 4Q avg 10.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 53.3%
25.4%
27.9 pts worse
19.6%
33.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 51.3% · Q2 50.0% · Q3 58.5% · Q4 53.7% · 4Q avg 53.3%
Percentage of long-stay residents who received an antipsychotic medication 26.4%
11.5%
14.9 pts worse
16.7%
9.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 28.6% · 4Q avg 26.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 5.6%
7.7%
2.1 pts better
16.3%
10.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 4.5% · Q3 4.3% · Q4 8.3% · 4Q avg 5.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 5.0%
6.2%
1.2 pts better
14.9%
9.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.7% · Q3 2.5% · Q4 12.8% · 4Q avg 5.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
0.5%
About the same
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.1% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.2%
21.7%
0.5 pts better
19.8%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.8% · Q2 22.1% · Q3 15.2% · Q4 13.0% · 4Q avg 21.2%
Percentage of long-stay residents with pressure ulcers 0.5%
3.7%
3.2 pts better
5.1%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.8% · 4Q avg 0.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-09-05 · Fire 2024-09-05

10 health deficiencies

Top issue: Infection Control (3 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2022-04-28 · Fire 2022-04-28

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2019-05-16 · Fire 2019-05-16

2 health deficiencies

Top issue: Nursing and Physician Services (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-09-05

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-10-24

F · Potential for more than minimal harm 2024-09-05

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-10-24

F · Potential for more than minimal harm 2024-09-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-24

F · Potential for more than minimal harm 2024-09-05

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-10-24

F · Potential for more than minimal harm 2024-09-05

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-10-24

F · Potential for more than minimal harm 2024-09-05

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-09-05

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-09-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-09-05

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-09-05

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-10-24

F · Potential for more than minimal harm 2022-04-28

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-05-27

E · Potential for more than minimal harm 2022-04-28

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2022-05-27

C · Minimal harm 2022-04-28

K922 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use and maintenance of medical gas equipment.

Corrected 2022-05-27

E · Potential for more than minimal harm 2019-05-16

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2019-06-21

E · Potential for more than minimal harm 2019-05-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-06-21

E · Potential for more than minimal harm 2019-05-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2019-06-21

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-09-05

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-04-01

F · Potential for more than minimal harm 2024-09-05

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2024-04-01

F · Potential for more than minimal harm 2024-09-05

F882 · Infection Control Deficiencies

Health

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-09-05

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2024-10-24

E · Potential for more than minimal harm 2024-09-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-09-05

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-09-05

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-10-24

D · Potential for more than minimal harm 2024-09-05

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-10-24

C · Minimal harm 2024-09-05

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-10-24

C · Minimal harm 2024-09-05

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-10-24

F · Potential for more than minimal harm 2024-03-21

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-03-30

D · Potential for more than minimal harm 2022-04-28

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-28

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-28

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-05-27

D · Potential for more than minimal harm 2022-04-28

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-05-27

F · Potential for more than minimal harm 2019-05-16

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2019-06-21

E · Potential for more than minimal harm 2019-05-16

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-06-21

Penalties and ownership

What sits behind the stars

Ownership

Griffiths, James

5% Or Greater Direct Ownership Interest · Individual

100% 9 facilities 2013-08-01
Cole, Casey

Operational/Managerial Control · Individual

0% 1 facilities 2024-10-01
Griffiths, James

Operational/Managerial Control · Individual

0% 9 facilities 2013-08-01
Griffiths, James

Corporate Director · Individual

0% 9 facilities 2013-09-04
Griffiths, James

Corporate Officer · Individual

0% 9 facilities 2013-09-04
Jag Healthcare Inc

Operational/Managerial Control · Organization

0% 9 facilities 2013-08-01
Lehner, Thomas

Operational/Managerial Control · Individual

0% 3 facilities 2015-11-01
Orrville Pointe Re, LLC

Operational/Managerial Control · Organization

0% 1 facilities 2016-03-03

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Health
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Staffing
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Staffing
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Fines
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#3

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Overall
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Health
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Staffing
1 / 5
Fines
$40,950

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