Ontario, CA

Ontario Healthcare Center

4-star overall rating with 4-star inspections with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

1661 South Euclid Avenue, Ontario, CA

(909) 984-6713

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

59

Certified beds

Average residents

57

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Cambridge Healthcare Services

Operator or chain grouping

Approved since

1969-05-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.32

Registered nurse staffing

LPN hours / resident day

1.11

Licensed practical nurse staffing

Aide hours / resident day

2.29

Nurse aide staffing

Weekend hours

3.50

Weekend nurse staffing

RN turnover

57%

Annual RN turnover

Total nurse turnover

45%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 4.0
2.3
1.7 pts worse
1.9
2.1 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.6
1.6
1 pts worse
1.8
0.8 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.9%
98.2%
0.3 pts worse
95.5%
2.4 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
1.6%
1.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 2.6%
6.8%
4.2 pts better
11.4%
8.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.1%
4.1%
About the same
5.4%
1.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.7%
13.7%
5 pts worse
19.6%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 23.9%
14.2%
9.7 pts worse
16.7%
7.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 4.8%
11.0%
6.2 pts better
16.3%
11.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 12.6%
10.7%
1.9 pts worse
14.9%
2.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.2%
1.2%
About the same
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 14.2%
10.9%
3.3 pts worse
19.8%
5.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.4%
4.7%
1.3 pts better
5.1%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.3%
94.0%
10.7 pts worse
81.7%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.5%
1.1 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 80.0%
93.2%
13.2 pts worse
79.7%
0.3 pts better
Short Stay · 2024Q3-2025Q2

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-24 · Fire 2024-10-24

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

4 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2022-02-14 · Fire 2022-02-14

12 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

18 fire-safety deficiencies

Top issue: Emergency Preparedness (8 deficiencies)

Cycle 3 Health 2019-03-29 · Fire 2019-03-29

6 health deficiencies

Top issue: Administration (1 deficiency)

8 fire-safety deficiencies

Top issue: Egress (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-10-24

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2024-11-14

F · Potential for more than minimal harm 2024-10-24

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2024-11-14

F · Potential for more than minimal harm 2024-10-24

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-11-14

F · Potential for more than minimal harm 2024-10-24

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-14

F · Potential for more than minimal harm 2022-02-14

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2022-03-28

E · Potential for more than minimal harm 2022-02-14

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E20 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures including evacuation.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E34 · Emergency Preparedness Deficiencies

Fire Safety

Provide a means of sharing information on occupancy/needs.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

E9 · Emergency Preparedness Deficiencies

Fire Safety

Include a process for Emergency Preparedness collaboration.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K361 · Smoke Deficiencies

Fire Safety

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-03-28

D · Potential for more than minimal harm 2022-02-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-03-28

D · Potential for more than minimal harm 2019-03-29

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-06-20

D · Potential for more than minimal harm 2019-03-29

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-06-20

Inspection history

Recent health citations

F · Potential for more than minimal harm 2024-10-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-13

D · Potential for more than minimal harm 2024-10-24

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-11-13

D · Potential for more than minimal harm 2024-10-24

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-11-13

D · Potential for more than minimal harm 2024-10-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-13

B · Minimal harm 2024-10-24

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2024-11-13

F · Potential for more than minimal harm 2022-02-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-03-14

F · Potential for more than minimal harm 2022-02-14

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2022-03-14

E · Potential for more than minimal harm 2022-02-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-03-14

D · Potential for more than minimal harm 2022-02-14

F886 · Infection Control Deficiencies

Health

Perform COVID19 testing on residents and staff.

Corrected 2022-03-14

B · Minimal harm 2022-02-14

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2022-03-14

K · Immediate jeopardy 2019-03-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-06-17

E · Potential for more than minimal harm 2019-03-29

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2019-05-15

E · Potential for more than minimal harm 2019-03-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-05-15

D · Potential for more than minimal harm 2019-03-29

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-05-15

D · Potential for more than minimal harm 2019-03-29

F836 · Administration Deficiencies

Health

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2019-05-15

B · Minimal harm 2019-03-29

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2019-05-15

Penalties and ownership

What sits behind the stars

Ownership

Ksnf Ii LLC

5% Or Greater Indirect Ownership Interest · Organization

20% 4 facilities 2017-01-20
Butenko, Julie

Operational/Managerial Control · Individual

0% 20 facilities 2023-07-24
Cambridge Healthcare Services LLC

Operational/Managerial Control · Organization

0% 20 facilities 2014-04-01
Capela, Heidi

Operational/Managerial Control · Individual

0% 20 facilities 2023-04-03
Cardenas, Sonia

Operational/Managerial Control · Individual

0% 1 facilities 2022-06-27
Hassell, Lance

Operational/Managerial Control · Individual

0% 37 facilities 2022-04-25
Kirkside Facilities Operations LLC

5% Or Greater Direct Ownership Interest · Organization

0% 4 facilities 2010-01-22
Ksnf LLC

5% Or Greater Direct Ownership Interest · Organization

0% 4 facilities 2010-01-22
Lutz, Linda

Operational/Managerial Control · Individual

0% 20 facilities 2012-02-01
Quadros, Sylvi

Operational/Managerial Control · Individual

0% 2 facilities 2025-03-20
Salazar, Paulina

Operational/Managerial Control · Individual

0% 25 facilities 2020-12-14
Smedra, Ira

Operational/Managerial Control · Individual

0% 98 facilities 2010-01-22
Vidales, Miguel

Operational/Managerial Control · Individual

0% 6 facilities 2021-03-01
Wertz, Brittany

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-15
Wintner, Jacob

Operational/Managerial Control · Individual

0% 35 facilities 2010-01-22

Nearby options

Other facilities in reach

#1

Inland Christian Home

Ontario, CA

4-star overall rating with 4-star inspections with 8 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#2

Trellis Chino

Chino, CA

5-star overall rating with 5-star inspections with 6 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
2 / 5
Fines
$0
#3

Las Colinas Post Acute

Ontario, CA

2-star overall rating with 2-star inspections with $70,925 in total fines with 18 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$70,925

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