31 health deficiencies
Top issue: Resident Rights (9 deficiencies)
25 fire-safety deficiencies
Top issue: Emergency Preparedness (20 deficiencies)
Newport News, VA
1-star overall rating with 2-star inspections with 31 recent health deficiencies with 25 fire-safety deficiencies in the latest cycle
4 Ridgewood Parkway, Newport News, VA
(757) 886-6500
Overall
1 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
115
Certified beds
Average residents
108
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Eastern Healthcare Group
Operator or chain grouping
Approved since
1989-11-21
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Staffing
RN hours / resident day
0.42
Registered nurse staffing
LPN hours / resident day
0.91
Licensed practical nurse staffing
Aide hours / resident day
1.73
Nurse aide staffing
Weekend hours
2.65
Weekend nurse staffing
RN turnover
63%
Annual RN turnover
Total nurse turnover
57%
Annual nurse turnover
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.7 |
1.5
1.2 pts worse
|
1.9
0.8 pts worse
|
Long Stay · 20240701-20250630 |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.6 |
1.4
0.2 pts worse
|
1.8
0.2 pts better
|
Long Stay · 20240701-20250630 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 91.9% |
91.2%
0.7 pts better
|
93.4%
1.5 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 92.8% |
94.0%
1.2 pts worse
|
95.5%
2.7 pts worse
|
Long Stay · 2024Q3-2025Q2 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.6% |
3.6%
1 pts worse
|
3.3%
1.3 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who have depressive symptoms | 35.1% |
15.7%
19.4 pts worse
|
11.4%
23.7 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who lose too much weight | 2.6% |
5.7%
3.1 pts better
|
5.4%
2.8 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.3% |
20.2%
3.9 pts better
|
19.6%
3.3 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antipsychotic medication | 4.9% |
15.0%
10.1 pts better
|
16.7%
11.8 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.2%
0.2 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose ability to walk independently worsened | 5.4% |
17.5%
12.1 pts better
|
16.3%
10.9 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose need for help with daily activities has increased | 7.1% |
15.7%
8.6 pts better
|
14.9%
7.8 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
0.5%
0.5 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a urinary tract infection | 1.4% |
1.6%
0.2 pts better
|
1.7%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 23.9% |
22.2%
1.7 pts worse
|
19.8%
4.1 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with pressure ulcers | 5.5% |
5.2%
0.3 pts worse
|
5.1%
0.4 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 61.5% |
74.6%
13.1 pts worse
|
81.7%
20.2 pts worse
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who had an outpatient emergency department visit | 8.2% |
11.7%
3.5 pts better
|
12.0%
3.8 pts better
|
Short Stay · 20240701-20250630 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.2%
1.2 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 63.7% |
73.6%
9.9 pts worse
|
79.7%
16 pts worse
|
Short Stay · 2024Q3-2025Q2 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 19.5% |
22.0%
2.5 pts better
|
23.9%
4.4 pts better
|
Short Stay · 20240701-20250630 |
Survey summary
Top issue: Resident Rights (9 deficiencies)
25 fire-safety deficiencies
Top issue: Emergency Preparedness (20 deficiencies)
Top issue: Resident Rights (5 deficiencies)
15 fire-safety deficiencies
Top issue: Emergency Preparedness (13 deficiencies)
Top issue: Environmental (6 deficiencies)
0 fire-safety deficiencies
No concentrated fire-safety issue counts in this cycle.
Fire safety
Fire Safety
Install proper backup exit lighting.
Corrected 2022-08-04
Fire Safety
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Corrected 2022-08-04
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2022-08-04
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2022-08-04
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-08-04
Fire Safety
Develop Emergency Preparedness policies and procedures.
Corrected 2022-04-16
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2022-04-16
Fire Safety
Establish procedures for tracking staff and patients during an emergency.
Corrected 2022-04-16
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2022-04-16
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2022-04-16
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2022-04-16
Fire Safety
Establish policies and procedures for volunteers.
Corrected 2022-04-16
Fire Safety
Create arrangements with other facilities to receive patients.
Corrected 2022-04-16
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2022-04-16
Fire Safety
List the names and contact information of those in the facility.
Corrected 2022-04-16
Fire Safety
Provide emergency officials' contact information.
Corrected 2022-04-16
Fire Safety
Provide primary/alternate means for communication.
Corrected 2022-04-16
Fire Safety
Establish methods for sharing information.
Corrected 2022-04-16
Fire Safety
Provide a means of sharing information on occupancy/needs.
Corrected 2022-04-16
Fire Safety
Provide family notifications of emergency plan.
Corrected 2022-04-16
Fire Safety
Establish emergency prep training and testing.
Corrected 2022-04-16
Fire Safety
Establish staff and initial training requirements.
Corrected 2022-04-16
Fire Safety
Conduct testing and exercise requirements.
Corrected 2022-04-16
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-04-16
Fire Safety
Address patient/client population and determine types of services needed.
Corrected 2022-04-16
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-05-24
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2019-05-24
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2019-04-12
Fire Safety
Establish procedures for tracking staff and patients during an emergency.
Corrected 2019-04-12
Fire Safety
Establish policies and procedures including evacuation.
Corrected 2019-04-12
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2019-04-12
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2019-04-12
Fire Safety
Establish policies and procedures for volunteers.
Corrected 2019-04-12
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2019-04-12
Fire Safety
List the names and contact information of those in the facility.
Corrected 2019-04-12
Fire Safety
Establish methods for sharing information.
Corrected 2019-04-12
Fire Safety
Provide family notifications of emergency plan.
Corrected 2019-04-12
Fire Safety
Establish emergency prep training and testing.
Corrected 2019-04-12
Fire Safety
Establish staff and initial training requirements.
Corrected 2019-04-12
Fire Safety
Address patient/client population and determine types of services needed.
Corrected 2019-04-12
Inspection history
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2022-04-16
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2022-04-16
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2022-04-16
Health
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2022-04-16
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-04-16
Health
Keep complete, dated laboratory records in the resident's record.
Corrected 2022-04-16
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-04-16
Health
Implement a program that monitors antibiotic use.
Corrected 2022-04-16
Health
Perform COVID19 testing on residents and staff.
Corrected 2022-04-16
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2022-04-16
Health
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2022-04-16
Health
Honor the resident's right to manage his or her financial affairs.
Corrected 2022-04-16
Health
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2022-04-16
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-04-16
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2022-04-16
Health
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2022-04-16
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2022-04-16
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2022-04-16
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-04-16
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-04-16
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-04-16
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2022-04-16
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2022-04-16
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-04-16
Health
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2022-04-16
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-04-16
Health
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2022-04-16
Health
Dispose of garbage and refuse properly.
Corrected 2022-04-16
Health
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2022-04-16
Health
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2022-04-16
Health
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2022-04-16
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2019-04-12
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-04-12
Health
Ensure that residents are free from significant medication errors.
Corrected 2019-04-12
Health
Provide and implement an infection prevention and control program.
Corrected 2019-04-12
Health
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2019-04-12
Health
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2019-04-12
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2019-04-12
Health
Ensure each resident receives an accurate assessment.
Corrected 2019-04-12
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2019-04-12
Health
Provide appropriate foot care.
Corrected 2019-04-12
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2019-04-12
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2019-04-12
Health
Provide or obtain dental services for each resident.
Corrected 2019-04-12
Health
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2019-04-12
Health
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2019-04-12
Health
Store, cook, and serve food in a safe and clean way.
Corrected 2017-10-28
Health
Dispose of garbage and refuse properly.
Corrected 2017-10-28
Health
Allow residents to self-administer drugs if determined safe.
Corrected 2017-10-28
Health
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
Corrected 2017-10-28
Health
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2017-10-28
Health
Provide housekeeping and maintenance services.
Corrected 2017-10-28
Health
Provide necessary care and services to maintain or improve the highest well being of each resident .
Corrected 2017-10-28
Health
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
Corrected 2017-10-28
Health
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Corrected 2017-10-28
Health
Have a program that investigates, controls and keeps infection from spreading.
Corrected 2017-10-28
Health
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Corrected 2017-10-28
Penalties and ownership
5% Or Greater Security Interest · Organization
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
Corporate Director · Individual
Operational/Managerial Control · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Security Interest · Organization
Corporate Officer · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Organization
5% Or Greater Direct Ownership Interest · Organization
Operational/Managerial Control · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Operational/Managerial Control · Organization
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2-star overall rating with 3-star inspections with 7 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
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