Bay Village, OH

O'neill Healthcare Bay Village

3-star overall rating with 3-star inspections with 9 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

605 Bradley Rd, Bay Village, OH

(440) 871-3474

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

138

Certified beds

Average residents

101

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

O'neill Healthcare

Operator or chain grouping

Approved since

1971-01-28

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 4 overall / 4 health / 2 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.45

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.81

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

1.66

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

2.91

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.26

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

2.69

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.41

CMS adjusted RN staffing hours

Adjusted total hours

2.66

CMS adjusted total nurse staffing hours

Case-mix index

1.50

Higher values indicate more complex resident acuity

RN turnover

65%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,530

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

4

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.49% · Performance 24.66% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 5.11% · Performance 8.17% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

1.60

Baseline 41.89% · Performance 57.14% · Measure score 1.60 · Achievement 1.60 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.16 hours · Performance 3.20 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.98%
10.72%
0.3 pts worse
No Different than the National Rate · Eligible stays 143 · Observed rate 11.89% · Lower 95% interval 8.1%
Discharge to community 36.19%
50.57%
14.4 pts worse
Worse than the National Rate · Eligible stays 143 · Observed rate 29.37% · Lower 95% interval 28.88%
Medicare spending per beneficiary 0.76
1.02
0.3 pts better
Drug regimen review with follow-up 87.38%
95.27%
7.9 pts worse
Numerator 90 · Denominator 103
Falls with major injury 0.97%
0.77%
0.2 pts worse
Numerator 1 · Denominator 103
Discharge self-care score 59.42%
53.69%
5.7 pts better
Numerator 41 · Denominator 69
Discharge mobility score 52.17%
50.94%
1.2 pts better
Numerator 36 · Denominator 69
Pressure ulcers or injuries, new or worsened 0.97%
2.29%
1.3 pts better
Numerator 1 · Denominator 103 · Adjusted rate 0.89%
Healthcare-associated infections requiring hospitalization 8.17%
7.12%
1 pts worse
No Different than the National Rate · Eligible stays 101 · Observed rate 9.9% · Lower 95% interval 4.72%
Staff COVID-19 vaccination coverage 6.49%
8.2%
1.7 pts worse
Numerator 10 · Denominator 154
Staff flu vaccination coverage 13.65%
42%
28.4 pts worse
Numerator 37 · Denominator 271
Discharge function score 73.91%
56.45%
17.5 pts better
Numerator 51 · Denominator 69
Transfer of health information to provider 97.3%
95.95%
1.3 pts better
Numerator 36 · Denominator 37
Transfer of health information to patient 98%
96.28%
1.7 pts better
Numerator 49 · Denominator 50
Resident COVID-19 vaccinations up to date 4.44%
25.2%
20.8 pts worse
Numerator 2 · Denominator 45

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.8
0.4 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 1.7 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.3
1.8
1.5 pts better
1.8
1.5 pts better
Long Stay · 20240701-20250630 · Adjusted 0.3 · Observed 0.3 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.1%
92.4%
4.7 pts better
93.4%
3.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 91.4% · Q2 98.9% · Q3 98.9% · Q4 98.8% · 4Q avg 97.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.6%
94.5%
2.9 pts worse
95.5%
3.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.6%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.3%
1 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.2% · Q3 3.4% · Q4 3.7% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 19.3%
26.1%
6.8 pts better
11.4%
7.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.8% · Q2 1.2% · Q3 33.8% · Q4 37.5% · 4Q avg 19.3%
Percentage of long-stay residents who lose too much weight 7.2%
6.2%
1 pts worse
5.4%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.5% · Q2 5.6% · Q3 6.7% · Q4 7.2% · 4Q avg 7.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.1%
25.4%
8.3 pts better
19.6%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.9% · Q2 13.5% · Q3 20.0% · Q4 26.1% · 4Q avg 17.1%
Percentage of long-stay residents who received an antipsychotic medication 7.4%
11.5%
4.1 pts better
16.7%
9.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 2.0% · Q3 12.0% · Q4 8.7% · 4Q avg 7.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 5.9%
7.7%
1.8 pts better
16.3%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q2 4.8% · Q3 7.5% · Q4 0.0% · 4Q avg 5.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.0%
6.2%
2.2 pts better
14.9%
10.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 2.8% · Q3 4.0% · Q4 2.9% · 4Q avg 4.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.5%
0.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.2%
21.7%
4.5 pts better
19.8%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.7% · Q2 10.9% · Q3 26.1% · Q4 17.0% · 4Q avg 17.2%
Percentage of long-stay residents with pressure ulcers 4.3%
3.7%
0.6 pts worse
5.1%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 5.8% · Q3 1.8% · Q4 3.8% · 4Q avg 4.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 75.3%
78.1%
2.8 pts worse
81.7%
6.4 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 53.7% · Q2 82.4% · Q3 92.3% · Q4 74.3% · 4Q avg 75.3%
Percentage of short-stay residents who had an outpatient emergency department visit 7.6%
12.5%
4.9 pts better
12.0%
4.4 pts better
Short Stay · 20240701-20250630 · Adjusted 7.6% · Observed 7.4% · Expected 10.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.2%
1.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 81.9%
75.6%
6.3 pts better
79.7%
2.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 81.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.1%
25.1%
1 pts worse
23.9%
2.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.1% · Observed 26.5% · Expected 24.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-03-13 · Fire 2024-03-13

11 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

9 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2022-03-03 · Fire 2022-03-03

7 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2019-08-15 · Fire 2019-08-15

3 health deficiencies

Top issue: Environmental (1 deficiency)

9 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-03-13

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2024-04-05

F · Potential for more than minimal harm 2024-03-13

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2024-04-05

F · Potential for more than minimal harm 2024-03-13

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-04-05

F · Potential for more than minimal harm 2024-03-13

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-04-05

F · Potential for more than minimal harm 2024-03-13

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-05

F · Potential for more than minimal harm 2024-03-13

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-04-05

E · Potential for more than minimal harm 2024-03-13

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2024-04-05

E · Potential for more than minimal harm 2024-03-13

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-04-05

E · Potential for more than minimal harm 2024-03-13

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-04-05

F · Potential for more than minimal harm 2022-03-03

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-03-29

E · Potential for more than minimal harm 2022-03-03

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2022-03-29

E · Potential for more than minimal harm 2022-03-03

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-03-29

E · Potential for more than minimal harm 2022-03-03

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-03-29

E · Potential for more than minimal harm 2022-03-03

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2022-03-29

E · Potential for more than minimal harm 2022-03-03

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-03-29

E · Potential for more than minimal harm 2022-03-03

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2022-03-29

F · Potential for more than minimal harm 2019-08-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-10-02

F · Potential for more than minimal harm 2019-08-15

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2019-10-02

F · Potential for more than minimal harm 2019-08-15

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-10-02

E · Potential for more than minimal harm 2019-08-15

K227 · Egress Deficiencies

Fire Safety

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

Corrected 2019-10-02

E · Potential for more than minimal harm 2019-08-15

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-10-02

E · Potential for more than minimal harm 2019-08-15

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2019-10-02

E · Potential for more than minimal harm 2019-08-15

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-10-02

E · Potential for more than minimal harm 2019-08-15

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-10-02

C · Minimal harm 2019-08-15

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2019-10-02

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-21

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2026-02-10

E · Potential for more than minimal harm 2026-01-21

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-02-10

D · Potential for more than minimal harm 2026-01-21

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-02-10

D · Potential for more than minimal harm 2026-01-21

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-02-10

D · Potential for more than minimal harm 2026-01-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-10

D · Potential for more than minimal harm 2026-01-21

F774 · Administration Deficiencies

Health

Help the resident with transportation to and from laboratory services outside of the facility.

Corrected 2026-02-10

D · Potential for more than minimal harm 2026-01-21

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-02-10

D · Potential for more than minimal harm 2025-03-11

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-28

D · Potential for more than minimal harm 2025-03-11

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-03-28

D · Potential for more than minimal harm 2024-12-31

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-01-06

D · Potential for more than minimal harm 2024-12-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-06

E · Potential for more than minimal harm 2024-06-12

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-06-20

D · Potential for more than minimal harm 2024-06-12

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-06-20

D · Potential for more than minimal harm 2024-06-12

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-06-20

F · Potential for more than minimal harm 2024-03-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-05

D · Potential for more than minimal harm 2024-03-13

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-04-05

E · Potential for more than minimal harm 2024-02-15

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-13

F · Potential for more than minimal harm 2022-03-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-03-29

D · Potential for more than minimal harm 2022-03-03

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-03-29

E · Potential for more than minimal harm 2019-08-15

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2019-10-02

B · Minimal harm 2019-08-15

F711 · Nursing and Physician Services Deficiencies

Health

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2019-10-02

Penalties and ownership

What sits behind the stars

Ownership

Carlow LLC

5% Or Greater Direct Ownership Interest · Organization

100% 6 facilities 2012-01-01
Oneill, John

5% Or Greater Indirect Ownership Interest · Individual

53% 6 facilities 2012-01-01
Oneill, Deborah

5% Or Greater Indirect Ownership Interest · Individual

13% 6 facilities 2012-01-01
Ziska, Doreen

5% Or Greater Indirect Ownership Interest · Individual

12% 4 facilities 2012-01-01
O'neill Management, LLC

Operational/Managerial Control · Organization

0% 6 facilities 1999-01-01
Oneill, Deborah

Corporate Director · Individual

0% 6 facilities 2011-01-01
Oneill, Deborah

Corporate Officer · Individual

0% 6 facilities 2012-01-01
Oneill, John

Corporate Director · Individual

0% 6 facilities 1991-01-10
Oneill, John

Corporate Officer · Individual

0% 6 facilities 1991-01-10
Trockley, Kevin

Contracted Managing Employee · Individual

0% 1 facilities 2021-01-18

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2-star overall rating with 1-star inspections with $10,065 in total fines with 11 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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#3

Rae-Ann Westlake

Westlake, OH

5-star overall rating with 4-star inspections with 6 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
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Staffing
2 / 5
Fines
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