Federal inspection record · CMS data as of October 1, 2026

Novi Lakes Health Campus

41795 W 12 Mile Rd, Novi, MI · (248) 449-1655

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
54
Residents per day
50
Ownership
For-Profit
Chain
Trilogy Health Services
Medicare / Medicaid
Medicare + Medicaid
Certified since
December 15, 2016

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Novi Lakes Health Campus carries 66 inspection points. That is fewer than 50% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 66 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

24 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 14 4 pts
E 6 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 29, 2026 · Complaint inspection · Quality of Life and Care · F686 · Corrected August 5, 2026

Everything else, by area of care

Quality of Life and Care6D
  1. D

    Provide enough food/fluids to maintain a resident's health.

    July 29, 2026 · Complaint · F692 · Corrected August 5, 2026

  2. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    July 8, 2026 · Standard · F693 · Corrected August 4, 2026

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 18, 2025 · Complaint · F684 · Corrected July 16, 2025

  4. D

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    May 8, 2025 · Standard · F678 · Corrected June 4, 2025

  5. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 17, 2024 · Standard · F677 · Corrected May 21, 2024

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 15, 2023 · Complaint · F695 · Corrected November 29, 2023

Resident Rights4E
  1. E

    Allow residents to self-administer drugs if determined clinically appropriate.

    July 8, 2026 · Standard · F554 · Corrected August 4, 2026

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    July 8, 2026 · Standard · F584 · Corrected August 4, 2026

  3. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    April 17, 2024 · Standard · F582 · Corrected May 21, 2024

  4. D

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    January 30, 2024 · Complaint · F622 · Corrected February 13, 2024

Infection Control3F
  1. F

    Provide and implement an infection prevention and control program.

    July 8, 2026 · Standard · F880 · Corrected August 4, 2026

  2. E

    Provide and implement an infection prevention and control program.

    May 8, 2025 · Standard · F880 · Corrected June 4, 2025

  3. E

    Provide and implement an infection prevention and control program.

    April 17, 2024 · Standard · F880 · Corrected May 21, 2024

Resident Assessment and Care Planning3F
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 8, 2026 · Standard · F842 · Corrected August 4, 2026

  2. F

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 17, 2024 · Standard · F842 · Corrected May 21, 2024

  3. D

    Plan the resident's discharge to meet the resident's goals and needs.

    November 15, 2023 · Complaint · F660 · Corrected November 29, 2023

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 8, 2025 · Standard · F812 · Corrected June 4, 2025

  2. E

    Dispose of garbage and refuse properly.

    May 8, 2025 · Standard · F814 · Corrected June 4, 2025

  3. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 17, 2024 · Standard · F812 · Corrected May 21, 2024

Nursing and Physician Services3E
  1. E

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    May 8, 2025 · Standard · F711 · Corrected June 4, 2025

  2. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    April 17, 2024 · Standard · F726 · Corrected May 21, 2024

  3. D

    Observe each nurse aide's job performance and give regular training.

    April 17, 2024 · Standard · F730 · Corrected May 21, 2024

Pharmacy Service1E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 8, 2026 · Standard · F761 · Corrected August 4, 2026

Inspection history

  1. 2026-07-08

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2025-05-08

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  3. 2024-04-17

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Nursing and Physician Services (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 16 min of nursing staff time a day, 1 h 1 min of it from a registered nurse.

This home

4 h 16 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.6 pts better100.0%95.4%93.7%
Percentage of long-stay residents experiencing one or more falls with major injury3 pts better0.0%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms4.5 pts better0.0%4.5%13.5%
Percentage of long-stay residents who lose too much weight5.5 pts better0.0%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9 pts better10.4%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.6 pts better7.1%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose need for help with daily activities has increased5.6 pts better5.1%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts better0.0%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.4 pts worse24.8%19.4%18.3%
Percentage of long-stay residents with pressure ulcers2.6 pts better2.4%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.3 pts better98.7%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.3 pts better10.4%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.6%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.9 pts better96.4%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.9 pts worse26.8%23.9%23.4%

·

Who owns and runs it

18 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Barney, LeighCorporate Officer · Individual0%127 facilities
Bryant, WilliamCorporate Officer · Individual0%45 facilities
Bufford, RandallCorporate Officer · Individual0%32 facilities
Conner, GregoryCorporate Officer · Individual0%52 facilities
Continental Merger Sub LLC5% Or Greater Indirect Ownership Interest · Organization0%100 facilities
Corbin, KathyW-2 Managing Employee · Individual0%79 facilities
Davis, DavidCorporate Officer · Individual0%127 facilities
Fightmaster, LisaW-2 Managing Employee · Individual0%58 facilities
Mehaffey, ToddCorporate Officer · Individual0%44 facilities
Northstar Healthcare Income Inc5% Or Greater Indirect Ownership Interest · Organization0%45 facilities
Northstar Healthcare Income Operating Partnership LP5% Or Greater Indirect Ownership Interest · Organization0%45 facilities
Pietrowski, CristinaCorporate Officer · Individual0%42 facilities
Prosky, DannyCorporate Officer · Individual0%65 facilities
Reardon, TimothyOperational/Managerial Control · Individual0%1 facilities
Regions Bank5% Or Greater Mortgage Interest · Organization0%51 facilities
Streiff, MathieuCorporate Officer · Individual0%42 facilities
Trilogy Holdings Nt-Hci, LLC5% Or Greater Indirect Ownership Interest · Organization0%43 facilities
Trilogy Management Services LLCOperational/Managerial Control · Organization0%124 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke3F
  1. E

    Provide properly protected cooking facilities.

    July 8, 2026 · K324 · Corrected July 9, 2026

  2. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 8, 2025 · K345 · Corrected May 13, 2025

  3. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    May 8, 2025 · K374 · Corrected May 8, 2025

Miscellaneous1E
  1. E

    Have restrictions on the use of portable space heaters.

    July 8, 2026 · K781 · Corrected July 9, 2026

Gas, Vacuum, and Electrical Systems1E
  1. E

    Meet requirements for the use of electrical equipment.

    July 8, 2026 · K919 · Corrected July 9, 2026

·

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