51 health deficiencies
Top issue: Quality of Life and Care (11 deficiencies)
10 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Novato, CA
1-star overall rating with 1-star inspections with abuse icon flag with $90,206 in total fines with 51 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle
1565 Hill Road, Novato, CA
(415) 897-6161
Overall
1 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
1 / 5
Resident outcomes and process measures
Quick facts
Beds
181
Certified beds
Average residents
169
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
No chain reported
Operator or chain grouping
Approved since
2007-10-31
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Staffing
RN hours / resident day
0.49
Registered nurse staffing
LPN hours / resident day
0.82
Licensed practical nurse staffing
Aide hours / resident day
2.98
Nurse aide staffing
Weekend hours
3.94
Weekend nurse staffing
RN turnover
62%
Annual RN turnover
Total nurse turnover
41%
Annual nurse turnover
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.8 |
2.3
0.5 pts better
|
1.9
0.1 pts better
|
Long Stay · 20240701-20250630 |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.6 |
1.6
About the same
|
1.8
0.2 pts better
|
Long Stay · 20240701-20250630 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.8% |
98.5%
1.3 pts better
|
93.4%
6.4 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.2% |
98.2%
1 pts worse
|
95.5%
1.7 pts better
|
Long Stay · 2024Q3-2025Q2 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.8% |
1.6%
0.8 pts better
|
3.3%
2.5 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who have depressive symptoms | 39.5% |
6.8%
32.7 pts worse
|
11.4%
28.1 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who lose too much weight | 4.9% |
4.1%
0.8 pts worse
|
5.4%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 19.2% |
13.7%
5.5 pts worse
|
19.6%
0.4 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.4%
0.4 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose ability to walk independently worsened | 27.3% |
11.0%
16.3 pts worse
|
16.3%
11 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose need for help with daily activities has increased | 20.4% |
10.7%
9.7 pts worse
|
14.9%
5.5 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.2% |
1.0%
0.8 pts better
|
1.0%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a urinary tract infection | 0.6% |
1.2%
0.6 pts better
|
1.7%
1.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.7% |
10.9%
11.8 pts worse
|
19.8%
2.9 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with pressure ulcers | 7.8% |
4.7%
3.1 pts worse
|
5.1%
2.7 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 95.4% |
94.0%
1.4 pts better
|
81.7%
13.7 pts better
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who had an outpatient emergency department visit | 16.1% |
11.2%
4.9 pts worse
|
12.0%
4.1 pts worse
|
Short Stay · 20240701-20250630 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 3.8% |
1.5%
2.3 pts worse
|
1.6%
2.2 pts worse
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 95.5% |
93.2%
2.3 pts better
|
79.7%
15.8 pts better
|
Short Stay · 2024Q3-2025Q2 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 20.0% |
23.2%
3.2 pts better
|
23.9%
3.9 pts better
|
Short Stay · 20240701-20250630 |
Survey summary
Top issue: Quality of Life and Care (11 deficiencies)
10 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Top issue: Quality of Life and Care (4 deficiencies)
20 fire-safety deficiencies
Top issue: Emergency Preparedness (10 deficiencies)
Top issue: Quality of Life and Care (11 deficiencies)
8 fire-safety deficiencies
Top issue: Emergency Preparedness (3 deficiencies)
Fire safety
Fire Safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2025-11-27
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2025-11-27
Fire Safety
Use approved construction type or materials.
Corrected 2025-11-27
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-11-27
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-11-27
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-11-27
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2025-11-27
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2025-11-27
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2025-11-27
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2025-11-27
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2024-02-15
Fire Safety
Implement emergency and standby power systems.
Corrected 2024-02-15
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-02-15
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-15
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2024-02-15
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-15
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2024-02-15
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2024-02-15
Fire Safety
Establish roles under a Waiver declared by secretary.
Corrected 2024-02-15
Fire Safety
Provide primary/alternate means for communication.
Corrected 2024-02-15
Fire Safety
Establish methods for sharing information.
Corrected 2024-02-15
Fire Safety
Provide a means of sharing information on occupancy/needs.
Corrected 2024-02-15
Fire Safety
Provide family notifications of emergency plan.
Corrected 2024-02-15
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-02-15
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-15
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-02-15
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-02-15
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-02-15
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2024-02-15
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2024-02-15
Fire Safety
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Corrected 2021-06-15
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2021-06-15
Fire Safety
Develop Emergency Preparedness policies and procedures.
Corrected 2021-06-15
Fire Safety
Establish policies and procedures for volunteers.
Corrected 2021-06-15
Fire Safety
Conduct risk assessment and an All-Hazards approach.
Corrected 2021-06-15
Fire Safety
Use approved construction type or materials.
Corrected 2021-06-15
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2021-06-15
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2021-06-15
Inspection history
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-01-05
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-05
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-17
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-17
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-17
Health
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-11-29
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-11-29
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-11-29
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-11-29
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-11-29
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-11-29
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-11-29
Health
Provide and implement an infection prevention and control program.
Corrected 2025-11-29
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-11-29
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-11-30
Health
Provide activities to meet all resident's needs.
Corrected 2025-11-29
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-11-29
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-11-29
Health
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-11-29
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-11-29
Health
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-11-29
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-11-29
Health
Keep all essential equipment working safely.
Corrected 2025-11-29
Health
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-11-29
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-10-07
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-10-07
Health
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2025-10-07
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-16
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-09-16
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-08-28
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-09-16
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-16
Health
Have a Compliance and Ethics Program.
Corrected 2025-08-01
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-31
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-07-31
Health
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-07-31
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-22
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-20
Health
Ensure that residents are free from significant medication errors.
Corrected 2025-07-10
Health
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2025-07-10
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-20
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-06-20
Health
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-06-20
Health
Have policies on smoking.
Corrected 2025-06-20
Health
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-06-20
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-20
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-28
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-05-28
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-18
Health
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2025-05-08
Health
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-04-03
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-14
Health
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-03-14
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-02-11
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-02-11
Health
Respond appropriately to all alleged violations.
Corrected 2025-02-11
Health
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-09-30
Health
Ensure that residents are free from significant medication errors.
Corrected 2024-09-27
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-13
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-21
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-02-21
Health
Keep residents' personal and medical records private and confidential.
Corrected 2024-02-21
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-21
Health
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-02-21
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-02-21
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-21
Health
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2023-11-03
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-25
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-23
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-02
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-08-02
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-06-19
Health
Respond appropriately to all alleged violations.
Corrected 2023-06-19
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2021-05-28
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-05-28
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2021-05-28
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2021-05-28
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-05-28
Health
Provide activities to meet all resident's needs.
Corrected 2021-05-28
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2021-05-28
Health
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2021-05-28
Health
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected 2021-05-28
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2021-05-28
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-05-28
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-05-28
Health
Provide and implement an infection prevention and control program.
Corrected 2021-05-28
Health
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2021-05-28
Health
Ensure each resident receives an accurate assessment.
Corrected 2021-05-28
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-05-28
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-05-28
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2021-05-28
Health
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2021-05-28
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2021-05-28
Penalties and ownership
Fine · fine $17,342
Fine
Fine · fine $72,864
Fine
Payment Denial · denial start 2025-05-23 · 70 days
70 day denial
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
Operational/Managerial Control · Organization
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Organization
Operational/Managerial Control · Individual
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