Federal inspection record · CMS data as of October 1, 2026

Northwestern Healthcare Center

570 North Rocky River Drive, Berea, OH · (440) 243-2122

  • Cited for abuse (CMS abuse icon)

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
100
Residents per day
45
Ownership
For-Profit
Chain
Communicare Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 25, 1990

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Ohio homes

Northwestern Healthcare Center carries 172.25 inspection points. That is fewer than 9% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 172.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

32 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 1 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 17 4 pts
E 6 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (4)

  1. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 27, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected September 20, 2025

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 27, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected September 20, 2025

  3. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    August 26, 2024 · Complaint inspection · Quality of Life and Care · F686 · Corrected September 13, 2024

  4. K

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    May 7, 2024 · Complaint inspection · Nutrition and Dietary · F805 · Corrected May 22, 2024

Everything else, by area of care

Quality of Life and Care7D
  1. D

    Assist a resident in gaining access to vision and hearing services.

    August 27, 2025 · Standard · F685 · Corrected September 20, 2025

  2. D

    Provide appropriate foot care.

    August 27, 2025 · Standard · F687 · Corrected September 20, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 9, 2024 · Complaint · F684 · Corrected December 26, 2024

  4. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    August 26, 2024 · Complaint · F677 · Corrected September 13, 2024

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 26, 2024 · Complaint · F684 · Corrected September 13, 2024

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 26, 2024 · Complaint · F689 · Corrected September 13, 2024

  7. D

    Assist a resident in gaining access to vision and hearing services.

    September 14, 2021 · Standard · F685 · Corrected October 6, 2021

Resident Rights5E
  1. D

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    August 27, 2025 · Complaint · F568 · Corrected September 20, 2025

  2. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    August 27, 2025 · Standard · F569 · Corrected September 20, 2025

  3. E

    Reasonably accommodate the needs and preferences of each resident.

    December 9, 2024 · Complaint · F558 · Corrected December 26, 2024

  4. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 14, 2021 · Standard · F550 · Corrected October 6, 2021

  5. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    September 14, 2021 · Standard · F584 · Corrected October 6, 2021

Administration4F
  1. F

    Have a plan that describes the process for conducting QAPI and QAA activities.

    August 27, 2025 · Standard · F865 · Corrected September 20, 2025

  2. F

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    August 27, 2025 · Standard · F868 · Corrected September 20, 2025

  3. C

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    August 27, 2025 · Standard · F835 · Corrected September 20, 2025

  4. C

    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

    August 27, 2025 · Standard · F843 · Corrected September 20, 2025

Infection Control4E
  1. E

    Provide and implement an infection prevention and control program.

    August 27, 2025 · Standard · F880 · Corrected September 20, 2025

  2. D

    Provide and implement an infection prevention and control program.

    December 9, 2024 · Complaint · F880 · Corrected December 26, 2024

  3. E

    Provide and implement an infection prevention and control program.

    August 26, 2024 · Complaint · F880 · Corrected September 13, 2024

  4. E

    Provide and implement an infection prevention and control program.

    September 14, 2021 · Standard · F880 · Corrected October 6, 2021

Resident Assessment and Care Planning3D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    August 27, 2025 · Standard · F657 · Corrected September 20, 2025

  2. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    September 14, 2021 · Standard · F657 · Corrected October 6, 2021

  3. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    September 14, 2021 · Standard · F661 · Corrected October 6, 2021

Pharmacy Service3E
  1. D

    Ensure that residents are free from significant medication errors.

    December 9, 2024 · Complaint · F760 · Corrected December 26, 2024

  2. D

    Ensure medication error rates are not 5 percent or greater.

    September 24, 2024 · Complaint · F759 · Corrected October 1, 2024

  3. E

    Ensure medication error rates are not 5 percent or greater.

    September 14, 2021 · Standard · F759 · Corrected October 6, 2021

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 27, 2025 · Standard · F812 · Corrected September 20, 2025

  2. D

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    August 27, 2025 · Standard · F805 · Corrected September 20, 2025

Inspection history

  1. 2025-08-27

    14 health deficiencies · 8 fire-safety deficiencies

    Top issue: Administration (4 deficiencies)

  2. 2023-12-21

    4 health deficiencies · 2 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  3. 2021-09-14

    14 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 29 min of nursing staff time a day, 48 min of it from a registered nurse.

This home

3 h 29 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 61% of nursing staff and 53% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$152,195 in federal fines on record over the past three years.

DatePenaltyAmount
2025-08-27Fine$68,250
2024-08-26Fine$26,813
2024-05-07Fine$57,132

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine24 pts worse68.7%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.2 pts better95.9%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.1 pts better0.0%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms10 pts better21.6%31.6%13.5%
Percentage of long-stay residents who lose too much weight2.9 pts better3.2%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.6 pts worse28.1%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.4 pts better8.1%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.6 pts better4.7%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.9 pts worse5.9%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.8 pts worse1.2%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.1 pts better13.8%20.9%18.3%
Percentage of long-stay residents with pressure ulcers1 pts better2.2%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine37.2 pts worse41.2%78.4%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication1.6 pts worse2.8%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine7.4 pts worse69.0%76.4%80.1%

·

Who owns and runs it

25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Second Option Op Co LLC5% Or Greater Direct Ownership Interest · Organization100%3 facilities
Afzal, EndiaOperational/Managerial Control · Individual0%2 facilities
Afzal, EndiaAdp Of The SNF · Individual0%2 facilities
C R Stoltz Ii LLCAdp Of The SNF · Organization0%10 facilities
C.r. Stoltz Irrevocable TrustAdp Of The SNF · Organization0%57 facilities
Damtew, BelaiOperational/Managerial Control · Individual0%1 facilities
Damtew, BelaiAdp Of The SNF · Individual0%1 facilities
Groves, DonnaOperational/Managerial Control · Individual0%91 facilities
Hc Real Estate Holdings, LLCAdp Of The SNF · Organization0%7 facilities
I. Rosedale Irrevocable TrustAdp Of The SNF · Organization0%55 facilities
Omg Re Holdings LLCAdp Of The SNF · Organization0%8 facilities
Option Holdings Ii LLC5% Or Greater Indirect Ownership Interest · Organization0%3 facilities
Option Holdings Ii LLCAdp Of The SNF · Organization0%3 facilities
R.s. Wilheim Irrevocable TrustAdp Of The SNF · Organization0%57 facilities
Rocky River Management Co LLCOperational/Managerial Control · Organization0%1 facilities
Rocky River Management Co LLCAdp Of The SNF · Organization0%1 facilities
Romeo, DominicCorporate Officer · Individual0%90 facilities
Romeo, DominicOperational/Managerial Control · Individual0%90 facilities
Ronald S Wilheim 2012 Spousal TrustAdp Of The SNF · Organization0%56 facilities
Rosedale Family Investment Company, IncAdp Of The SNF · Organization0%56 facilities
Rrw, LLCAdp Of The SNF · Organization0%59 facilities
S.l. Rosedale Irrevocable TrustAdp Of The SNF · Organization0%56 facilities
Stoltz, CharlesCorporate Officer · Individual0%87 facilities
Wilheim Family Investment Company, Inc.Adp Of The SNF · Organization0%54 facilities
Wilheim, RonaldCorporate Officer · Individual0%86 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 27, 2025 · K353 · Corrected September 20, 2025

  2. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    August 27, 2025 · K372 · Corrected September 20, 2025

  3. E

    Install corridor and hallway doors that block smoke.

    August 27, 2025 · K363 · Corrected September 20, 2025

  4. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 14, 2021 · K353 · Corrected October 6, 2021

  5. E

    Have an enclosure around a vertical opening shaft.

    September 14, 2021 · K311 · Corrected October 6, 2021

Egress4F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 27, 2025 · K211 · Corrected September 20, 2025

  2. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 27, 2025 · K222 · Corrected September 20, 2025

  3. F

    Install emergency lighting that can last at least 1 1/2 hours.

    August 27, 2025 · K291 · Corrected September 20, 2025

  4. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    September 14, 2021 · K211 · Corrected October 6, 2021

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have proper medical gas storage and administration areas.

    August 27, 2025 · K923 · Corrected September 20, 2025

  2. E

    Have proper medical gas storage and administration areas.

    December 21, 2023 · K923 · Corrected January 5, 2024

Services1F
  1. F

    Have properly installed electrical wiring and gas equipment.

    August 27, 2025 · K511 · Corrected September 20, 2025

Miscellaneous1F
  1. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    December 21, 2023 · K741 · Corrected January 5, 2024

·

Other homes nearby

  1. Berea Center

    Berea, OH · Communicare Health

    Worst citation, 3 yrs
    D
    Nursing / resident / day
    3 h 17 min
    Fines
    $0
  2. Aristocrat Berea Healthcare And Rehabilitation

    Berea, OH · Certus Healthcare

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 2 min
    Fines
    $0
  3. Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 18 min
    Fines
    $76,040