Manhasset, NY

Northwell Health Stern Family Center For Rehab

5-star overall rating with 3-star inspections with 8 recent health deficiencies

300 Community Drive, Manhasset, NY

(516) 562-8008

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

256

Certified beds

Average residents

240

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1989-04-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.49

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

3.00

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

5.12

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

2.12

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

4.66

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

1.14

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.43

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

1.27

CMS adjusted RN staffing hours

Adjusted total hours

4.37

CMS adjusted total nurse staffing hours

Case-mix index

1.60

Higher values indicate more complex resident acuity

RN turnover

32%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

29%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

565

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

67.36

Composite VBP score used to determine payment impact.

Payment multiplier

1.0209

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.89

Baseline 16.25% · Performance 18.24% · Measure score 6.89 · Achievement 6.89 · Improvement 0

Healthcare-associated infections

7.49

Baseline 4.96% · Performance 5.60% · Measure score 7.49 · Achievement 7.49 · Improvement 0

Total nurse turnover

6.65

Baseline 39.83% · Performance 36.50% · Measure score 6.65 · Achievement 6.65 · Improvement 1.72

Adjusted total nurse staffing

5.91

Baseline 4.58 hours · Performance 4.76 hours · Measure score 5.91 · Achievement 5.91 · Improvement 0.99

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.4%
10.72%
1.3 pts better
Better than the National Rate · Eligible stays 2221 · Observed rate 7.43% · Lower 95% interval 8.22%
Discharge to community 75.83%
50.57%
25.3 pts better
Better than the National Rate · Eligible stays 2440 · Observed rate 71.52% · Lower 95% interval 74.27%
Medicare spending per beneficiary 0.97
1.02
0.1 pts better
Drug regimen review with follow-up 98.28%
95.27%
3 pts better
Numerator 1318 · Denominator 1341
Falls with major injury 0.07%
0.77%
0.7 pts better
Numerator 1 · Denominator 1341
Discharge self-care score 73.91%
53.69%
20.2 pts better
Numerator 779 · Denominator 1054
Discharge mobility score 76.09%
50.94%
25.2 pts better
Numerator 802 · Denominator 1054
Pressure ulcers or injuries, new or worsened 1.42%
2.29%
0.9 pts better
Numerator 19 · Denominator 1341 · Adjusted rate 1.41%
Healthcare-associated infections requiring hospitalization 5.6%
7.12%
1.5 pts better
Better than the National Rate · Eligible stays 1334 · Observed rate 4.65% · Lower 95% interval 4.37%
Staff COVID-19 vaccination coverage 2.23%
8.2%
6 pts worse
Numerator 13 · Denominator 583
Staff flu vaccination coverage 65.23%
42%
23.2 pts better
Numerator 439 · Denominator 673
Discharge function score 71.25%
56.45%
14.8 pts better
Numerator 751 · Denominator 1054
Transfer of health information to provider 99.89%
95.95%
3.9 pts better
Numerator 903 · Denominator 904
Transfer of health information to patient 99.75%
96.28%
3.5 pts better
Numerator 397 · Denominator 398
Resident COVID-19 vaccinations up to date 12.72%
25.2%
12.5 pts worse
Numerator 87 · Denominator 684

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
1.7
0.1 pts worse
1.9
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.6 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.3
0.8 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.4 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
91.2%
8 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.4% · Q2 98.4% · Q3 100.0% · Q4 100.0% · 4Q avg 99.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.3%
95.3%
5 pts worse
95.5%
5.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 90.3%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.0%
3 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 13.9%
18.5%
4.6 pts better
11.4%
2.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 13.0% · Q3 6.9% · Q4 16.7% · 4Q avg 13.9%
Percentage of long-stay residents who lose too much weight 12.1%
6.1%
6 pts worse
5.4%
6.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 18.3% · Q3 11.3% · Q4 9.2% · 4Q avg 12.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 7.2%
13.5%
6.3 pts better
19.6%
12.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 8.2% · Q3 6.3% · Q4 7.7% · 4Q avg 7.2%
Percentage of long-stay residents who received an antipsychotic medication 7.6%
14.8%
7.2 pts better
16.7%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.8% · Q2 10.0% · Q3 7.5% · Q4 7.1% · 4Q avg 7.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 9.2%
15.1%
5.9 pts better
16.3%
7.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.9% · Q2 10.8% · Q3 10.3% · Q4 8.1% · 4Q avg 9.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.3%
15.5%
6.2 pts better
14.9%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 5.8% · Q3 11.1% · Q4 12.3% · 4Q avg 9.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.6%
0.6 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
1.4%
0.2 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.6% · Q4 3.1% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.7%
20.8%
4.9 pts worse
19.8%
5.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.0% · Q2 30.8% · Q3 12.8% · Q4 32.1% · 4Q avg 25.7%
Percentage of long-stay residents with pressure ulcers 14.4%
6.9%
7.5 pts worse
5.1%
9.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.6% · Q2 13.3% · Q3 13.8% · Q4 17.6% · 4Q avg 14.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
76.7%
21.6 pts better
81.7%
16.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.1% · Q2 98.3% · Q3 98.5% · Q4 98.2% · 4Q avg 98.3%
Percentage of short-stay residents who had an outpatient emergency department visit 5.5%
9.7%
4.2 pts better
12.0%
6.5 pts better
Short Stay · 20240701-20250630 · Adjusted 5.5% · Observed 4.9% · Expected 9.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.2%
0.6 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.1% · Q2 0.7% · Q3 0.3% · Q4 0.3% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.8%
78.8%
12 pts better
79.7%
11.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.1%
20.6%
2.5 pts better
23.9%
5.8 pts better
Short Stay · 20240701-20250630 · Adjusted 18.1% · Observed 16.9% · Expected 22.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-12 · Fire 2025-02-12

8 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-11-03 · Fire 2023-11-03

4 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2021-09-29 · Fire 2021-09-29

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-11-03

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-12-31

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-02-12

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F635 · Resident Assessment and Care Planning Deficiencies

Health

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-02-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-09

D · Potential for more than minimal harm 2023-11-03

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-01-01

D · Potential for more than minimal harm 2023-11-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-15

D · Potential for more than minimal harm 2023-11-03

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-01

D · Potential for more than minimal harm 2023-11-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-01-01

D · Potential for more than minimal harm 2021-09-29

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2021-11-26

D · Potential for more than minimal harm 2021-09-29

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-11-26

Penalties and ownership

What sits behind the stars

Ownership

Claster, Mark

Corporate Director · Individual

0% 2 facilities 2014-03-07
Cusack, Michele

Corporate Officer · Individual

0% 3 facilities 2017-09-12
Dowling, Michael

Corporate Director · Individual

0% 2 facilities 2014-03-07
Dowling, Michael

W-2 Managing Employee · Individual

0% 2 facilities 2014-03-07
Goldstein, Richard

Corporate Director · Individual

0% 3 facilities 2014-03-07
Kaiser, Gerard

W-2 Managing Employee · Individual

0% 1 facilities 2000-01-01
Mack, William

Corporate Director · Individual

0% 2 facilities 2014-03-07
Rubenstein, Barry

Corporate Director · Individual

0% 2 facilities 2014-03-07
Siskind, David

W-2 Managing Employee · Individual

0% 1 facilities 2000-01-01
Solazzo, Mark

Corporate Director · Individual

0% 2 facilities 2014-03-07
Solazzo, Mark

W-2 Managing Employee · Individual

0% 2 facilities 2014-03-07
Zucker, Donald

Corporate Director · Individual

0% 2 facilities 2014-03-07

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Staffing
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Fines
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