Federal inspection record · CMS data as of October 1, 2026

Northern Neck Senior Care Community

20 Delfae Drive, Warsaw, VA · (804) 313-2568

CMS overall rating

4 of 5

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Certified beds
80
Residents per day
75
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
October 10, 2002

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Virginia homes

Northern Neck Senior Care Community carries 76.5 inspection points. That is fewer than 43% of Virginia's 287 rated homes.

5★4★3★2★1★+9 homes above 494.7505102550100200400inspection points → fewer is better on the leftThis home · 76.5 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–16 pts
  • 4★ 16–45 pts
  • 3★ 45–76.5 pts
  • 2★ 76.5–168.75 pts
  • 1★ over 168.75 pts

Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 6 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 20, 2026 · Standard inspection · Quality of Life and Care · F684 · Corrected June 29, 2026

Everything else, by area of care

Quality of Life and Care7D
  1. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 10, 2026 · Complaint · F695 · Corrected July 16, 2026

  2. D

    Assist a resident in gaining access to vision and hearing services.

    May 20, 2026 · Standard · F685 · Corrected June 29, 2026

  3. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 20, 2026 · Standard · F695 · Corrected July 16, 2026

  4. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 20, 2026 · Standard · F698 · Corrected June 29, 2026

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 16, 2023 · Standard · F695 · Corrected April 20, 2023

  6. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 5, 2021 · Standard · F677 · Corrected April 26, 2021

  7. D

    Provide enough food/fluids to maintain a resident's health.

    March 5, 2021 · Standard · F692 · Corrected April 26, 2021

Pharmacy Service4E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 20, 2026 · Standard · F761 · Corrected June 29, 2026

  2. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 16, 2023 · Standard · F761 · Corrected April 20, 2023

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 16, 2023 · Standard · F755 · Corrected April 20, 2023

  4. D

    Ensure medication error rates are not 5 percent or greater.

    March 16, 2023 · Standard · F759 · Corrected April 20, 2023

Resident Assessment and Care Planning4D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 20, 2026 · Standard · F656 · Corrected June 29, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 20, 2026 · Standard · F842 · Corrected June 29, 2026

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 16, 2023 · Standard · F657 · Corrected April 20, 2023

  4. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 16, 2023 · Standard · F658 · Corrected April 20, 2023

Administration4F
  1. D

    Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

    May 20, 2026 · Standard · F776 · Corrected June 29, 2026

  2. F

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    March 5, 2021 · Standard · F838 · Corrected May 19, 2021

  3. C

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    March 5, 2021 · Standard · F836 · Corrected May 19, 2021

  4. C

    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

    March 5, 2021 · Standard · F840 · Corrected May 19, 2021

Resident Rights3E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 16, 2023 · Standard · F550 · Corrected April 20, 2023

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    March 16, 2023 · Standard · F580 · Corrected April 20, 2023

  3. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    March 5, 2021 · Standard · F565 · Corrected April 26, 2021

Nutrition and Dietary3F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 5, 2021 · Standard · F812 · Corrected April 26, 2021

  2. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    March 5, 2021 · Standard · F803 · Corrected April 26, 2021

  3. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    March 5, 2021 · Standard · F805 · Corrected April 26, 2021

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    May 20, 2026 · Standard · F880 · Corrected June 29, 2026

  2. D

    Provide and implement an infection prevention and control program.

    March 5, 2021 · Standard · F880 · Corrected April 26, 2021

Nursing and Physician Services1E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 5, 2021 · Standard · F726 · Corrected April 26, 2021

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    March 5, 2021 · Standard · F943 · Corrected May 19, 2021

Inspection history

  1. 2026-05-20

    10 health deficiencies · 10 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2023-03-16

    8 health deficiencies · 1 fire-safety deficiencies

    Top issue: Pharmacy Service (3 deficiencies)

  3. 2021-03-05

    12 health deficiencies · 0 fire-safety deficiencies

    Top issue: Administration (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 25 min of nursing staff time a day, 27 min of it from a registered nurse.

This home

3 h 25 min

Virginia average

3 h 53 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 58% of nursing staff and 25% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$22,073 in federal fines on record over the past three years.

DatePenaltyAmount
2026-05-20Fine$22,073

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse1.61.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better1.01.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.8 pts better100.0%91.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.7 pts better100.0%93.3%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts better1.5%3.5%3.2%
Percentage of long-stay residents who have depressive symptoms1.9 pts worse22.4%20.5%13.5%
Percentage of long-stay residents who lose too much weight4.8 pts better0.5%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.4 pts worse21.1%20.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.5 pts better13.7%14.2%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened0.8 pts better13.4%14.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.8 pts better10.7%14.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse0.6%0.4%0.7%
Percentage of long-stay residents with a urinary tract infection1.1 pts better0.5%1.6%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.1 pts worse29.4%21.3%18.3%
Percentage of long-stay residents with pressure ulcers2 pts better2.4%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine23.3 pts better97.5%74.2%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.5 pts worse13.0%11.5%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.4 pts better0.9%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.1 pts worse70.2%73.3%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.2 pts better21.8%22.0%23.4%

·

Who owns and runs it

7 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Va 3 Opco Holdco LLC5% Or Greater Direct Ownership Interest · Organization100%3 facilities
Bsd Eom Irrevocable Trust5% Or Greater Indirect Ownership Interest · Organization25%3 facilities
Hlhk Irrevocable Trust5% Or Greater Indirect Ownership Interest · Organization25%3 facilities
South East Virginia Hold Co LLC5% Or Greater Indirect Ownership Interest · Organization25%3 facilities
Vogue Nhc LLC5% Or Greater Indirect Ownership Interest · Organization25%3 facilities
Hallback, ErikkaW-2 Managing Employee · Individual0%1 facilities
Hartstein, JakeCorporate Officer · Individual0%3 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4D
  1. D

    Provide properly protected cooking facilities.

    May 20, 2026 · K324 · Corrected September 15, 2026

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    May 20, 2026 · K353 · Corrected September 15, 2026

  3. D

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    May 20, 2026 · K362 · Corrected September 15, 2026

  4. D

    Meet other general requirements.

    May 20, 2026 · K932 · Corrected September 15, 2026

Egress3D
  1. D

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 20, 2026 · K222 · Corrected September 15, 2026

  2. D

    Have exits that are accessible at all times.

    May 20, 2026 · K271 · Corrected September 15, 2026

  3. D

    Install emergency lighting that can last at least 1 1/2 hours.

    May 20, 2026 · K291 · Corrected September 15, 2026

Miscellaneous2D
  1. D

    Have simulated fire drills held at unexpected times.

    May 20, 2026 · K712 · Corrected September 15, 2026

  2. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    May 20, 2026 · K761 · Corrected September 15, 2026

Emergency Preparedness1F
  1. F

    Establish an Emergency Preparedness Program (EP).

    May 20, 2026 · E1 · Corrected June 29, 2026

Gas, Vacuum, and Electrical Systems1D
  1. D

    Have generator or other power source capable of supplying service within 10 seconds.

    March 16, 2023 · K918 · Corrected May 19, 2023

·

Other homes nearby

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    F
    Nursing / resident / day
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    Fines
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    Worst citation, 3 yrs
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    Nursing / resident / day
    3 h 18 min
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  3. Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 30 min
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