Federal inspection record · CMS data as of October 1, 2026

Northeast Rehabilitation and Healthcare Center

603 Corinne Drive, San Antonio, TX · (210) 824-7331

CMS overall rating

1 of 5

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Certified beds
120
Residents per day
97
Ownership
Government
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 30, 1988

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Northeast Rehabilitation and Healthcare Center carries 187.25 inspection points. That is fewer than 12% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 187.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

57 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 42 4 pts
E 12 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 19, 2026 · Complaint inspection · Quality of Life and Care · F686 · Corrected March 20, 2026

  2. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 17, 2025 · Complaint inspection · Quality of Life and Care · F684 · Corrected October 18, 2025

Everything else, by area of care

Resident Assessment and Care Planning13E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 10, 2026 · Complaint · F656 · Corrected July 10, 2026

  2. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 20, 2026 · Standard · F842 · Corrected June 30, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 19, 2026 · Complaint · F656 · Corrected March 20, 2026

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 19, 2026 · Complaint · F842 · Corrected March 20, 2026

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    October 17, 2025 · Complaint · F842 · Corrected November 7, 2025

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 21, 2025 · Complaint · F656 · Corrected September 8, 2025

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 21, 2025 · Complaint · F842 · Corrected September 8, 2025

  8. D

    Ensure each resident receives an accurate assessment.

    March 21, 2025 · Complaint · F641 · Corrected April 14, 2025

  9. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    March 21, 2025 · Complaint · F645 · Corrected April 14, 2025

  10. D

    Ensure each resident receives an accurate assessment.

    August 9, 2024 · Complaint · F641 · Corrected September 10, 2024

  11. E

    Ensure each resident receives an accurate assessment.

    February 16, 2024 · Complaint · F641 · Corrected March 15, 2024

  12. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    December 7, 2023 · Complaint · F644 · Corrected December 28, 2023

  13. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 8, 2023 · Complaint · F656 · Corrected November 22, 2023

Quality of Life and Care7E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 21, 2025 · Complaint · F689 · Corrected September 8, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 21, 2025 · Complaint · F689 · Corrected April 14, 2025

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    March 21, 2025 · Complaint · F690 · Corrected April 14, 2025

  4. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 21, 2025 · Complaint · F695 · Corrected April 14, 2025

  5. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 21, 2025 · Complaint · F698 · Corrected April 14, 2025

  6. E

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    February 16, 2024 · Complaint · F698 · Corrected March 15, 2024

  7. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    February 16, 2024 · Complaint · F690 · Corrected March 15, 2024

Resident Rights6D
  1. D

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    July 9, 2026 · Complaint · F576 · Corrected August 3, 2026

  2. D

    Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    May 20, 2026 · Standard · F942 · Corrected June 30, 2026

  3. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    March 21, 2025 · Complaint · F552 · Corrected April 14, 2025

  4. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    March 21, 2025 · Complaint · F578 · Corrected April 14, 2025

  5. D

    Keep residents' personal and medical records private and confidential.

    February 16, 2024 · Complaint · F583 · Corrected March 15, 2024

  6. D

    Prepare residents for a safe transfer or discharge from the nursing home.

    January 25, 2024 · Complaint · F624 · Corrected February 2, 2024

Infection Control6E
  1. D

    Provide and implement an infection prevention and control program.

    May 20, 2026 · Standard · F880 · Corrected June 30, 2026

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 20, 2026 · Standard · F883 · Corrected June 30, 2026

  3. D

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    May 20, 2026 · Standard · F945 · Corrected June 30, 2026

  4. E

    Provide and implement an infection prevention and control program.

    March 21, 2025 · Complaint · F880 · Corrected April 14, 2025

  5. E

    Provide and implement an infection prevention and control program.

    February 16, 2024 · Complaint · F880 · Corrected March 15, 2024

  6. D

    Provide and implement an infection prevention and control program.

    December 7, 2023 · Complaint · F880 · Corrected December 28, 2023

Freedom from Abuse, Neglect, and Exploitation6D
  1. D

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    May 20, 2026 · Standard · F943 · Corrected June 30, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    January 16, 2026 · Complaint · F609 · Corrected February 9, 2026

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    August 21, 2025 · Complaint · F600 · Corrected April 5, 2025

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 17, 2025 · Complaint · F609 · Corrected March 21, 2025

  5. D

    Respond appropriately to all alleged violations.

    March 17, 2025 · Complaint · F610 · Corrected March 21, 2025

  6. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    December 7, 2023 · Complaint · F600 · Corrected February 22, 2023

Administration5E
  1. E

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    May 20, 2026 · Standard · F940 · Corrected June 30, 2026

  2. D

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    May 20, 2026 · Standard · F941 · Corrected June 30, 2026

  3. D

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    May 20, 2026 · Standard · F944 · Corrected June 30, 2026

  4. D

    Provide training in compliance and ethics.

    May 20, 2026 · Standard · F946 · Corrected June 30, 2026

  5. D

    Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    May 20, 2026 · Standard · F949 · Corrected June 30, 2026

Pharmacy Service5E
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 20, 2026 · Standard · F755 · Corrected June 30, 2026

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 20, 2026 · Standard · F761 · Corrected June 30, 2026

  3. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 21, 2025 · Complaint · F761 · Corrected April 14, 2025

  4. E

    Ensure medication error rates are not 5 percent or greater.

    February 16, 2024 · Complaint · F759 · Corrected March 15, 2024

  5. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 16, 2024 · Complaint · F761 · Corrected March 15, 2024

Nutrition and Dietary3E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 20, 2026 · Standard · F812 · Corrected June 30, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 21, 2025 · Complaint · F812 · Corrected April 14, 2025

  3. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 16, 2024 · Complaint · F812 · Corrected March 15, 2024

Nursing and Physician Services3D
  1. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    May 20, 2026 · Standard · F947 · Corrected June 30, 2026

  2. C

    Post nurse staffing information every day.

    August 9, 2024 · Complaint · F732 · Corrected September 10, 2024

  3. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    December 7, 2023 · Complaint · F726 · Corrected December 28, 2023

Environmental1D
  1. D

    Have policies on smoking.

    February 16, 2024 · Complaint · F926 · Corrected March 15, 2024

Inspection history

  1. 2026-05-20

    23 health deficiencies · 2 fire-safety deficiencies

    Top issue: Administration (5 deficiencies)

  2. 2025-03-21

    17 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2024-02-16

    17 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 35 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

3 h 35 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 41% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$15,862 in federal fines on record over the past three years.

DatePenaltyAmount
2026-03-19Fine$1,547
2025-10-17Fine$14,315

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.3 pts worse3.32.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts worse2.92.01.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.8 pts better98.2%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.8 pts better97.8%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.9 pts better0.3%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.4 pts better1.9%2.3%13.5%
Percentage of long-stay residents who lose too much weight1.9 pts better1.0%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.9 pts better11.9%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.2 pts better5.6%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.5 pts better4.4%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased11.1 pts better4.7%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.0%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts worse1.0%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.6 pts better11.9%12.5%18.3%
Percentage of long-stay residents with pressure ulcers0.8 pts better2.9%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.7 pts better94.4%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.5 pts worse17.7%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.3 pts better88.7%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission4.6 pts better20.9%25.5%23.4%

·

Who owns and runs it

6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Guadalupe County Hospital Board5% Or Greater Direct Ownership Interest · Organization100%27 facilities
Brady, HeatherW-2 Managing Employee · Individual0%1 facilities
Brady, HeatherOperational/Managerial Control · Individual0%1 facilities
Burnam, SoonOperational/Managerial Control · Individual0%353 facilities
Gann, KodyCorporate Officer · Individual0%27 facilities
Salado Creek Senior Care Inc.Operational/Managerial Control · Organization0%1 facilities

·

Fire safety

8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4F
  1. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 20, 2026 · K353 · Corrected June 30, 2026

  2. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    March 21, 2025 · K372 · Corrected May 1, 2025

  3. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 21, 2025 · K321 · Corrected May 1, 2025

  4. F

    Have an alternate power supply for its alarm system.

    February 16, 2024 · K344 · Corrected March 22, 2024

Services2E
  1. E

    Have properly installed electrical wiring and gas equipment.

    March 21, 2025 · K511 · Corrected May 1, 2025

  2. D

    Have properly installed electrical wiring and gas equipment.

    February 16, 2024 · K511 · Corrected March 22, 2024

Miscellaneous1E
  1. E

    Have simulated fire drills held at unexpected times.

    May 20, 2026 · K712 · Corrected June 30, 2026

Egress1D
  1. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    March 21, 2025 · K211 · Corrected May 1, 2025

·

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