Wilmington, NC

Northchase Nursing and Rehabilitation Center

2-star overall rating with 2-star inspections with $7,901 in total fines with 8 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

3015 Enterprise Drive, Wilmington, NC

(910) 791-3451

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

140

Certified beds

Average residents

125

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Principle Long Term Care

Operator or chain grouping

Approved since

1979-08-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

44 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.69

Registered nurse staffing · state 0.59 · national 0.68

LPN hours / resident day

1.03

Licensed practical nurse staffing · state 0.87 · national 0.87

Aide hours / resident day

1.94

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.66

All reported nurse hours · state 3.78 · national 3.89

Licensed hours

1.72

RN + LPN hours · state 1.45 · national 1.54

Weekend hours

3.20

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.52

Weekend registered nurse coverage · state 0.38 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.74

CMS adjusted RN staffing hours

Adjusted total hours

3.91

CMS adjusted total nurse staffing hours

Case-mix index

1.28

Higher values indicate more complex resident acuity

RN turnover

24%

Annual RN turnover · state 48% · national 45%

Total nurse turnover

36%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,123

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.73

Composite VBP score used to determine payment impact.

Payment multiplier

0.9847

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.05% · Performance 21.40% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.53

Baseline 7.39% · Performance 7.38% · Measure score 1.53 · Achievement 1.53 · Improvement 0

Total nurse turnover

7.19

Baseline 57.50% · Performance 34.29% · Measure score 7.19 · Achievement 7.19 · Improvement 6.61

Adjusted total nurse staffing

2.37

Baseline 4.12 hours · Performance 3.75 hours · Measure score 2.37 · Achievement 2.37 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.3%
10.72%
0.6 pts worse
No Different than the National Rate · Eligible stays 218 · Observed rate 13.76% · Lower 95% interval 8.56%
Discharge to community 57.17%
50.57%
6.6 pts better
Better than the National Rate · Eligible stays 196 · Observed rate 48.47% · Lower 95% interval 50.72%
Medicare spending per beneficiary 1.05
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 184 · Denominator 184
Falls with major injury 1.09%
0.77%
0.3 pts worse
Numerator 2 · Denominator 184
Discharge self-care score 61.65%
53.69%
8 pts better
Numerator 82 · Denominator 133
Discharge mobility score 58.65%
50.94%
7.7 pts better
Numerator 78 · Denominator 133
Pressure ulcers or injuries, new or worsened 2.72%
2.29%
0.4 pts worse
Numerator 5 · Denominator 184 · Adjusted rate 2.82%
Healthcare-associated infections requiring hospitalization 7.38%
7.12%
0.3 pts worse
No Different than the National Rate · Eligible stays 149 · Observed rate 8.05% · Lower 95% interval 4.59%
Staff COVID-19 vaccination coverage 0.61%
8.2%
7.6 pts worse
Numerator 1 · Denominator 163
Staff flu vaccination coverage 15.05%
42%
26.9 pts worse
Numerator 31 · Denominator 206
Discharge function score 69.17%
56.45%
12.7 pts better
Numerator 92 · Denominator 133
Transfer of health information to provider 93.65%
95.95%
2.3 pts worse
Numerator 118 · Denominator 126
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 5.15%
25.2%
20 pts worse
Numerator 5 · Denominator 97

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.3
1.8
0.5 pts worse
1.9
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 3.0 · Expected 2.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.1
1.8
0.3 pts worse
1.8
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 2.5 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 79.0%
91.5%
12.5 pts worse
93.4%
14.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 77.5% · Q2 74.0% · Q3 77.3% · Q4 86.8% · 4Q avg 79.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.6%
94.1%
0.5 pts worse
95.5%
1.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 93.6%
Percentage of long-stay residents experiencing one or more falls with major injury 3.7%
3.6%
0.1 pts worse
3.3%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 4.0% · Q3 3.1% · Q4 1.9% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.3%
4.8%
3.5 pts better
11.4%
10.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.2% · Q3 1.1% · Q4 2.0% · 4Q avg 1.3%
Percentage of long-stay residents who lose too much weight 13.7%
7.2%
6.5 pts worse
5.4%
8.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.0% · Q2 13.8% · Q3 14.0% · Q4 11.1% · 4Q avg 13.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.6%
21.6%
3 pts better
19.6%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 22.4% · Q2 20.8% · Q3 17.0% · Q4 14.1% · 4Q avg 18.6%
Percentage of long-stay residents who received an antipsychotic medication 20.5%
15.0%
5.5 pts worse
16.7%
3.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.6% · Q2 16.0% · Q3 21.4% · Q4 29.2% · 4Q avg 20.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 14.5%
21.5%
7 pts better
16.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.0% · Q2 16.1% · Q3 20.4% · Q4 12.3% · 4Q avg 14.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.4%
16.8%
3.4 pts better
14.9%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.7% · Q2 14.3% · Q3 16.3% · Q4 13.5% · 4Q avg 13.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.9%
0.4 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.8% · Q3 0.0% · Q4 1.2% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.3%
2.6%
0.3 pts better
1.7%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 3.1% · Q3 2.1% · Q4 1.9% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 8.9%
21.2%
12.3 pts better
19.8%
10.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.3% · Q2 9.1% · Q3 10.5% · Q4 8.9% · 4Q avg 8.9%
Percentage of long-stay residents with pressure ulcers 6.2%
6.0%
0.2 pts worse
5.1%
1.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.3% · Q2 3.9% · Q3 5.7% · Q4 6.9% · 4Q avg 6.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.0%
79.9%
9.1 pts better
81.7%
7.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 79.2% · Q2 87.3% · Q3 94.0% · Q4 94.7% · 4Q avg 89.0%
Percentage of short-stay residents who had an outpatient emergency department visit 15.1%
13.2%
1.9 pts worse
12.0%
3.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.1% · Observed 16.4% · Expected 12.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.5%
0.9 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.0% · Q3 0.8% · Q4 0.9% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.8%
78.1%
9.7 pts better
79.7%
8.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.0%
22.9%
3.1 pts worse
23.9%
2.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.0% · Observed 29.9% · Expected 27.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-23 · Fire 2024-05-17

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-05-17 · Fire 2023-01-26

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-01-26 · Fire 2021-11-05

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-05-17

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-31

E · Potential for more than minimal harm 2024-05-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-05-17

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-05-17

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2024-07-31

F · Potential for more than minimal harm 2023-01-26

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2023-02-13

F · Potential for more than minimal harm 2023-01-26

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-04-07

F · Potential for more than minimal harm 2023-01-26

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-04-07

D · Potential for more than minimal harm 2023-01-26

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-04-07

D · Potential for more than minimal harm 2023-01-26

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-04-07

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-06-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-28

E · Potential for more than minimal harm 2025-06-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-28

D · Potential for more than minimal harm 2025-06-23

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-07-28

D · Potential for more than minimal harm 2025-06-23

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-28

D · Potential for more than minimal harm 2025-06-23

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-07-28

D · Potential for more than minimal harm 2025-06-23

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-07-28

D · Potential for more than minimal harm 2025-06-23

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-06-23

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-07-28

E · Potential for more than minimal harm 2024-05-17

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-06-24

E · Potential for more than minimal harm 2024-05-17

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-06-24

D · Potential for more than minimal harm 2024-05-17

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-06-24

D · Potential for more than minimal harm 2024-05-17

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-06-24

D · Potential for more than minimal harm 2024-05-17

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-06-24

D · Potential for more than minimal harm 2024-05-17

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-06-24

D · Potential for more than minimal harm 2024-05-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-06-24

D · Potential for more than minimal harm 2024-05-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-24

G · Actual harm 2024-01-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-02

F · Potential for more than minimal harm 2023-01-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-13

E · Potential for more than minimal harm 2023-01-26

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-02-13

E · Potential for more than minimal harm 2023-01-26

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-02-13

E · Potential for more than minimal harm 2023-01-26

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-02-13

Penalties and ownership

What sits behind the stars

$7,901 2024-01-03

Fine

Fine · fine $7,901

Fine

Ownership

Principle It Services, Inc.

5% Or Greater Direct Ownership Interest · Organization

50% 43 facilities 2011-01-01
Principle Long Term Care, Inc.

5% Or Greater Direct Ownership Interest · Organization

50% 44 facilities 2011-01-01
Hill, Robert

5% Or Greater Indirect Ownership Interest · Individual

21% 43 facilities 2011-01-01
Hill, Stephen

5% Or Greater Indirect Ownership Interest · Individual

20% 43 facilities 2011-01-01
Hill, Raymond

5% Or Greater Indirect Ownership Interest · Individual

18% 43 facilities 2011-01-01
Boice, Gale

Corporate Officer · Individual

0% 44 facilities 2018-03-05
Johnson, Dianne

Corporate Director · Individual

0% 43 facilities 2011-01-01
Principle Long Term Care, Inc.

Operational/Managerial Control · Organization

0% 44 facilities 2011-01-01
Revis, Sarah

Operational/Managerial Control · Individual

0% 1 facilities 2020-03-23

Nearby options

Other facilities in reach

#1

Davis Health and Wellness Center at Cambridge Vill

Wilmington, NC

3-star overall rating with 3-star inspections with $5,244 in total fines with 2 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$5,244
#2

Liberty Commons Rehabilitation Center

Wilmington, NC

2-star overall rating with 2-star inspections with abuse icon flag with $20,988 in total fines with 4 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$20,988
#3

Bradley Creek Health Center

Wilmington, NC

5-star overall rating with 5-star inspections with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
$0

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