Petaluma, CA

North Bay Post Acute

1-star overall rating with 1-star inspections with abuse icon flag with $142,514 in total fines with 20 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

300 Douglas Street, Petaluma, CA

(707) 763-6887

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

98

Certified beds

Average residents

95

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1969-11-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.60

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.40

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

3.91

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.52

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.73

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.47

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.67

CMS adjusted RN staffing hours

Adjusted total hours

4.38

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

57%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,825

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

53.75

Composite VBP score used to determine payment impact.

Payment multiplier

1.0085

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

7.67

Baseline 17.26% · Performance 17.88% · Measure score 7.67 · Achievement 7.67 · Improvement 0

Healthcare-associated infections

3.78

Baseline 5.22% · Performance 6.71% · Measure score 3.78 · Achievement 3.78 · Improvement 0

Total nurse turnover

5.86

Performance 39.73% · Measure score 5.86 · Achievement 5.86 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

4.19

Baseline 3.88 hours · Performance 4.27 hours · Measure score 4.19 · Achievement 4.19 · Improvement 1.56

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.46%
10.72%
0.3 pts better
No Different than the National Rate · Eligible stays 145 · Observed rate 11.72% · Lower 95% interval 7.41%
Discharge to community 45.03%
50.57%
5.5 pts worse
No Different than the National Rate · Eligible stays 133 · Observed rate 36.84% · Lower 95% interval 35.87%
Medicare spending per beneficiary 0.88
1.02
0.1 pts better
Drug regimen review with follow-up 96.47%
95.27%
1.2 pts better
Numerator 82 · Denominator 85
Falls with major injury 3.53%
0.77%
2.8 pts worse
Numerator 3 · Denominator 85
Discharge self-care score 40.98%
53.69%
12.7 pts worse
Numerator 25 · Denominator 61
Discharge mobility score 44.26%
50.94%
6.7 pts worse
Numerator 27 · Denominator 61
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 85 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.7%
7.12%
0.4 pts better
No Different than the National Rate · Eligible stays 86 · Observed rate 5.81% · Lower 95% interval 3.77%
Staff COVID-19 vaccination coverage 15.09%
8.2%
6.9 pts better
Numerator 16 · Denominator 106
Staff flu vaccination coverage 65.81%
42%
23.8 pts better
Numerator 77 · Denominator 117
Discharge function score 49.18%
56.45%
7.3 pts worse
Numerator 30 · Denominator 61
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 10.87%
25.2%
14.3 pts worse
Numerator 5 · Denominator 46

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.9
2.3
0.6 pts worse
1.9
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 2.8 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.9
1.6
1.3 pts worse
1.8
1.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 2.7 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
98.2%
0.7 pts better
95.5%
3.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.9%
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
1.6%
2.7 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 5.1% · Q3 4.9% · Q4 3.5% · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 10.0%
6.8%
3.2 pts worse
11.4%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.5% · Q2 5.3% · Q3 2.8% · Q4 25.3% · 4Q avg 10.0%
Percentage of long-stay residents who lose too much weight 11.2%
4.1%
7.1 pts worse
5.4%
5.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 16.2% · Q3 12.5% · Q4 11.5% · 4Q avg 11.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.3%
13.7%
2.4 pts better
19.6%
8.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 11.7% · Q3 8.1% · Q4 12.5% · 4Q avg 11.3%
Percentage of long-stay residents who received an antipsychotic medication 22.7%
14.2%
8.5 pts worse
16.7%
6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.5% · Q2 25.0% · Q3 18.9% · Q4 20.0% · 4Q avg 22.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 12.0%
11.0%
1 pts worse
16.3%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.4% · Q2 0.0% · Q3 15.0% · Q4 13.0% · 4Q avg 12.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.9%
10.7%
2.8 pts better
14.9%
7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.2% · Q2 2.8% · Q3 11.4% · Q4 1.3% · 4Q avg 7.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.4%
1.0%
0.4 pts worse
1.0%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.2% · Q3 1.2% · Q4 1.6% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.3%
1.2%
0.9 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.3% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.3%
10.9%
12.4 pts worse
19.8%
3.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.5% · Q2 21.6% · Q3 23.3% · Q4 22.1% · 4Q avg 23.3%
Percentage of long-stay residents with pressure ulcers 4.1%
4.7%
0.6 pts better
5.1%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 3.6% · Q3 5.9% · Q4 2.7% · 4Q avg 4.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
94.0%
4.7 pts better
81.7%
17 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.6% · Q2 97.6% · Q3 100.0% · Q4 100.0% · 4Q avg 98.7%
Percentage of short-stay residents who had an outpatient emergency department visit 15.8%
11.2%
4.6 pts worse
12.0%
3.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.8% · Observed 15.0% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.5%
0.3 pts worse
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.8%
93.2%
4.6 pts better
79.7%
18.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.2%
23.2%
About the same
23.9%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 23.2% · Observed 22.5% · Expected 23.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-09 · Fire 2026-01-09

21 health deficiencies

Top issue: Resident Assessment and Care Planning (6 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2025-01-17 · Fire 2025-01-17

43 health deficiencies

Top issue: Resident Rights (8 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-01-18 · Fire 2023-01-18

27 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

16 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2026-01-09

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-01-26

D · Potential for more than minimal harm 2026-01-09

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2026-01-20

D · Potential for more than minimal harm 2026-01-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-01-26

D · Potential for more than minimal harm 2026-01-09

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2026-01-20

D · Potential for more than minimal harm 2026-01-09

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2026-01-19

D · Potential for more than minimal harm 2026-01-09

K754 · Miscellaneous Deficiencies

Fire Safety

Provide properly sized and located linen or trash receptacles.

Corrected 2026-01-16

F · Potential for more than minimal harm 2025-01-17

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2025-02-11

F · Potential for more than minimal harm 2025-01-17

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-01-27

F · Potential for more than minimal harm 2025-01-17

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-02-11

D · Potential for more than minimal harm 2025-01-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-01-27

D · Potential for more than minimal harm 2025-01-17

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2025-02-11

D · Potential for more than minimal harm 2025-01-17

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-02-11

E · Potential for more than minimal harm 2023-01-18

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-02-17

E · Potential for more than minimal harm 2023-01-18

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-02-17

D · Potential for more than minimal harm 2023-01-18

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-02-17

D · Potential for more than minimal harm 2023-01-18

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-02-17

D · Potential for more than minimal harm 2023-01-18

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-02-17

D · Potential for more than minimal harm 2023-01-18

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-02-17

D · Potential for more than minimal harm 2023-01-18

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-02-17

D · Potential for more than minimal harm 2023-01-18

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-02-17

Inspection history

Recent health citations

F · Potential for more than minimal harm 2026-01-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-05

F · Potential for more than minimal harm 2026-01-09

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-05

E · Potential for more than minimal harm 2026-01-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2026-02-05

E · Potential for more than minimal harm 2026-01-09

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2026-02-05

D · Potential for more than minimal harm 2026-01-09

F926 · Environmental Deficiencies

Health

Have policies on smoking.

Corrected 2026-02-05

D · Potential for more than minimal harm 2025-12-30

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-01-16

G · Actual harm 2025-10-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-11-11

D · Potential for more than minimal harm 2025-07-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-13

D · Potential for more than minimal harm 2025-07-15

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-08-13

D · Potential for more than minimal harm 2025-04-28

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-04-25

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-12

G · Actual harm 2025-04-07

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-05-01

F · Potential for more than minimal harm 2025-01-17

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-01-17

F943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2025-03-13

E · Potential for more than minimal harm 2025-01-17

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-13

E · Potential for more than minimal harm 2025-01-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-13

E · Potential for more than minimal harm 2025-01-17

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-03-13

E · Potential for more than minimal harm 2025-01-17

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F712 · Nursing and Physician Services Deficiencies

Health

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F813 · Nutrition and Dietary Deficiencies

Health

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2025-03-13

D · Potential for more than minimal harm 2025-01-17

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-13

D · Potential for more than minimal harm 2024-12-23

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-03

D · Potential for more than minimal harm 2024-12-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-27

E · Potential for more than minimal harm 2024-12-03

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-12-27

E · Potential for more than minimal harm 2024-12-03

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-12-27

D · Potential for more than minimal harm 2024-09-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-07

D · Potential for more than minimal harm 2024-05-15

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-08-14

L · Immediate jeopardy 2024-04-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-24

F · Potential for more than minimal harm 2024-04-30

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-05-24

F · Potential for more than minimal harm 2024-04-30

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-05-24

F · Potential for more than minimal harm 2024-04-30

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-30

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-05-24

D · Potential for more than minimal harm 2023-08-23

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-09-12

D · Potential for more than minimal harm 2023-08-11

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-10-28

D · Potential for more than minimal harm 2023-08-11

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-28

D · Potential for more than minimal harm 2023-08-11

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2023-10-28

E · Potential for more than minimal harm 2023-03-23

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-04-01

D · Potential for more than minimal harm 2023-03-23

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-01

G · Actual harm 2023-01-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-13

F · Potential for more than minimal harm 2023-01-18

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-03-13

F · Potential for more than minimal harm 2023-01-18

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-03-13

F · Potential for more than minimal harm 2023-01-18

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-03-13

F · Potential for more than minimal harm 2023-01-18

F920 · Environmental Deficiencies

Health

Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-03-13

E · Potential for more than minimal harm 2023-01-18

F926 · Environmental Deficiencies

Health

Have policies on smoking.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-01-18

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-01-18

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-01-18

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-01-18

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2023-03-13

D · Potential for more than minimal harm 2023-01-18

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-03-13

Penalties and ownership

What sits behind the stars

$23,322 2025-04-07

Fine

Fine · fine $23,322

Fine

$119,192 2024-04-30

Fine

Fine · fine $119,192

Fine

Ownership

Zermatt U.s. Health Services, LLC

5% Or Greater Direct Ownership Interest · Organization

99% 3 facilities 2021-01-01
Tanner, Bryan

5% Or Greater Indirect Ownership Interest · Individual

50% 3 facilities 2021-01-01
Tanner, Renae

5% Or Greater Indirect Ownership Interest · Individual

50% 2 facilities 2021-01-01
Moore, Brett

Operational/Managerial Control · Individual

0% 1 facilities 2021-01-01
Tanner, Bryan

Corporate Officer · Individual

0% 3 facilities 2021-01-01
Zermatt U.s. Health Services, LLC

Operational/Managerial Control · Organization

0% 3 facilities 2021-01-01

Nearby options

Other facilities in reach

#1

Hillcrest Post Acute

Petaluma, CA

5-star overall rating with 4-star inspections with 10 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0
#2

Petaluma Post-Acute Rehabilitation

Petaluma, CA

5-star overall rating with 5-star inspections with 5 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
$0
#3

Ridgeway Post Acute

Petaluma, CA

1-star overall rating with 1-star inspections with $32,280 in total fines with 24 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$32,280

Jump out

Supporting pages