6 health deficiencies
Top issue: Resident Rights (3 deficiencies)
3 fire-safety deficiencies
Top issue: Emergency Preparedness (1 deficiency)
Plattsburg, MO
1-star overall rating with 2-star inspections with abuse icon flag with $33,135 in total fines with 6 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
253 East Highway 116, Plattsburg, MO
(816) 539-2376
Overall
1 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
2 / 5
Resident outcomes and process measures
Quick facts
Beds
70
Certified beds
Average residents
69
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Reliant Care Management
Operator or chain grouping
Approved since
1999-02-24
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
29 facilities
Chain averages 1 overall / 2 health / 1 staffing / 2 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.21
Registered nurse staffing · state 0.46 · national 0.68
LPN hours / resident day
0.35
Licensed practical nurse staffing · state 0.68 · national 0.87
Aide hours / resident day
1.33
Nurse aide staffing · state 2.33 · national 2.35
Total nurse hours
1.90
All reported nurse hours · state 3.47 · national 3.89
Licensed hours
0.57
RN + LPN hours · state 1.14 · national 1.54
Weekend hours
1.84
Weekend nurse staffing · state 3.04 · national 3.43
Weekend RN hours
0.16
Weekend registered nurse coverage · state 0.33 · national 0.47
Physical therapist
0.01
Reported PT staffing · state 0.05 · national 0.07
Adjusted RN hours
0.19
CMS adjusted RN staffing hours
Adjusted total hours
1.66
CMS adjusted total nurse staffing hours
Case-mix index
1.57
Higher values indicate more complex resident acuity
RN turnover
0%
Annual RN turnover
Total nurse turnover
61%
Annual nurse turnover · state 57% · national 46%
SNF VBP
Program rank
12,194
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
13.51
Composite VBP score used to determine payment impact.
Payment multiplier
0.9812
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
Not reported
This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.
Healthcare-associated infections
Not reported
This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.
Total nurse turnover
2.08
Baseline 63.16% · Performance 55.17% · Measure score 2.08 · Achievement 2.08 · Improvement 1.58
Adjusted total nurse staffing
0.62
Baseline 2.74 hours · Performance 3.08 hours · Measure score 0.62 · Achievement 0 · Improvement 0.62
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | Not Available |
10.72%
|
Not Available · Eligible stays 17 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly. |
| Discharge to community | Not Available |
50.57%
|
Not Available · Eligible stays 2 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly. |
| Medicare spending per beneficiary | Not Available |
1.02
|
Too few residents or stays to report publicly. |
| Drug regimen review with follow-up | Not Available |
95.27%
|
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly. |
| Falls with major injury | Not Available |
0.77%
|
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly. |
| Discharge self-care score | Not Available |
53.69%
|
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly. |
| Discharge mobility score | Not Available |
50.94%
|
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly. |
| Pressure ulcers or injuries, new or worsened | Not Available |
2.29%
|
Numerator Not Available · Denominator 7 · Adjusted rate Not Available · Too few residents or stays to report publicly. |
| Healthcare-associated infections requiring hospitalization | Not Available |
7.12%
|
Not Available · Eligible stays 8 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly. |
| Staff COVID-19 vaccination coverage | 0% |
8.2%
8.2 pts worse
|
Numerator 0 · Denominator 61 |
| Staff flu vaccination coverage | 0% |
42%
42 pts worse
|
Numerator 0 · Denominator 111 |
| Discharge function score | Not Available |
56.45%
|
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly. |
| Transfer of health information to provider | Not Available |
95.95%
|
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly. |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report. |
| Resident COVID-19 vaccinations up to date | Not Available |
25.2%
|
Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly. |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.2 |
2.1
0.1 pts worse
|
1.9
0.3 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 1.7 · Expected 1.5 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 1.3 |
2.3
1 pts better
|
1.8
0.5 pts better
|
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.4 · Expected 1.8 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 72.9% |
84.8%
11.9 pts worse
|
93.4%
20.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 75.0% · Q2 79.7% · Q3 68.1% · Q4 69.1% · 4Q avg 72.9% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 86.8% |
90.9%
4.1 pts worse
|
95.5%
8.7 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 86.8% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.0% |
4.1%
4.1 pts better
|
3.3%
3.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 52.3% |
14.7%
37.6 pts worse
|
11.4%
40.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 32.8% · Q3 76.9% · Q4 95.5% · 4Q avg 52.3% |
| Percentage of long-stay residents who lose too much weight | 6.1% |
5.5%
0.6 pts worse
|
5.4%
0.7 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 3.3% · Q3 6.0% · Q4 13.2% · 4Q avg 6.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 35.1% |
25.3%
9.8 pts worse
|
19.6%
15.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 30.3% · Q2 32.8% · Q3 38.8% · Q4 38.2% · 4Q avg 35.1% |
| Percentage of long-stay residents who received an antipsychotic medication | 49.5% |
25.0%
24.5 pts worse
|
16.7%
32.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 45.8% · Q2 48.0% · Q3 53.6% · Q4 50.0% · 4Q avg 49.5% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.0%
About the same
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 45.2% |
20.3%
24.9 pts worse
|
16.3%
28.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 23.7% · Q2 52.3% · Q3 63.0% · Q4 42.0% · 4Q avg 45.2% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 46.1% |
19.8%
26.3 pts worse
|
14.9%
31.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 55.4% · Q2 21.7% · Q3 42.4% · Q4 63.1% · 4Q avg 46.1% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
1.4%
1.4 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 1.1% |
2.6%
1.5 pts better
|
1.7%
0.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.6% · Q3 2.9% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 15.8% |
18.1%
2.3 pts better
|
19.8%
4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 21.1% · Q3 14.6% · Q4 16.3% · 4Q avg 15.8% |
| Percentage of long-stay residents with pressure ulcers | 1.0% |
5.0%
4 pts better
|
5.1%
4.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.1% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 18.2% |
66.4%
48.2 pts worse
|
81.7%
63.5 pts worse
|
Short Stay · 2024Q4-2025Q3 · 4Q avg 18.2% |
Survey summary
Top issue: Resident Rights (3 deficiencies)
3 fire-safety deficiencies
Top issue: Emergency Preparedness (1 deficiency)
Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)
15 fire-safety deficiencies
Top issue: Smoke (4 deficiencies)
Top issue: Infection Control (2 deficiencies)
12 fire-safety deficiencies
Top issue: Smoke (5 deficiencies)
Fire safety
Fire Safety
Conduct testing and exercise requirements.
Corrected 2024-11-25
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2024-11-25
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-25
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2023-05-30
Fire Safety
Develop a communication plan.
Corrected 2023-05-30
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-05-30
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-05-30
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2023-05-30
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-05-30
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-05-30
Fire Safety
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2023-05-30
Fire Safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2023-05-30
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-05-30
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2023-05-30
Fire Safety
Use approved construction type or materials.
Corrected 2023-05-30
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-05-30
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2023-05-30
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-05-30
Fire Safety
Meet other general requirements that are deficient.
Corrected 2020-04-06
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2020-04-06
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-04-06
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2020-04-06
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2020-04-06
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2020-04-06
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2020-04-06
Fire Safety
Use approved construction type or materials.
Corrected 2020-04-06
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2020-04-06
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2020-04-06
Fire Safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2020-04-06
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2020-04-06
Inspection history
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Not marked corrected
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-11-12
Health
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-11-12
Health
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2025-11-12
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-11-12
Health
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-11-12
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-03-03
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-03-03
Health
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-11-25
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-25
Health
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2024-11-25
Health
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2024-11-25
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-11-25
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-11-25
Health
Post nurse staffing information every day.
Corrected 2024-11-25
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-11-25
Health
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-11-25
Health
Provide and implement an infection prevention and control program.
Corrected 2023-05-30
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2023-05-30
Health
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2023-05-30
Health
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-05-30
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-05-30
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-05-30
Health
Observe each nurse aide's job performance and give regular training.
Corrected 2023-05-30
Health
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2023-05-30
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-05-30
Health
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected 2023-05-30
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-05-30
Health
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-05-30
Health
Implement a program that monitors antibiotic use.
Corrected 2023-05-30
Penalties and ownership
Fine · fine $15,920
Fine
Fine · fine $17,215
Fine
5% Or Greater Direct Ownership Interest · Organization
W-2 Managing Employee · Individual
Corporate Officer · Individual
W-2 Managing Employee · Individual
W-2 Managing Employee · Individual
W-2 Managing Employee · Individual
W-2 Managing Employee · Individual
W-2 Managing Employee · Individual
Operational/Managerial Control · Organization
W-2 Managing Employee · Individual
W-2 Managing Employee · Individual
Nearby options
Plattsburg, MO
3-star overall rating with 3-star inspections with $36,257 in total fines with 8 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
Gower, MO
2-star overall rating with 2-star inspections with $6,351 in total fines with 13 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
Cameron, MO
2-star overall rating with 2-star inspections with 21 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
Jump out